8
Guarantee
- 3-year guarantee on the general structure
- 3-year guarantee on the baking tray
- 2-year guarantee on the steel fins and combustion grid. - De garantieperiode voor de beton
bowl is 1 jaar in geval van breuk.
Not included in the guarantee:
- Discoloration of the concrete due to the effects of Uv rays
- Superficial cracks in the concrete bowl.
The guarantee applies only to manufacturing defects.
The guarantee period starts from the date stated on the invoice.
The invoice is the only valid proof of warranty.
Extension or replacement of items under warranty will not extend the total warranty period.
The warranty is limited to the simple replacement of elements recognized as defective by our
technical service, excluding any compensation for inability to use the barbecue. Transport,
travel and assembly costs will be borne by the user.
All warranty cases must be handled by the distributor.
Exclusion
The guarantee does not cover damage or defects caused by failure to follow the installation
and operating instructions.
Damage resulting from poor installation.
Paint is not covered by this warranty.
The guarantee is not valid in case of internal modifications or changes to the BG -CHEF.
Excluded from the guarantee are:
- The use of unsuitable combustion materials.
- Damage resulting from transport, storage and installation.
- In case of wear and tear, discoloration, corrosion, deformation of parts exposed to fire, you
cannot make a warranty claim.
-Damage caused by failure to maintain the appliance, failure to follow operating instructions
and safety rules are not covered by the warranty.
-You accept that wood and concrete are natural products and can change under the
influence of weather conditions and humidity. Cracks, cracks, unevenness, bends, splits,
caused by the action of the wood and concrete due to moisture or temperature changes are
not covered by the guarantee.
