Bissell 15E5 SERIES User manual

2Thank You
USER'S GUIDE
15E5 SERIES 220-240V
Cordless Hand Vacuum
Safety Instructions
Product View
Assembly
Operations
Maintenance and Care
Troubleshooting
Replacement Parts
3
4
5
6
6-8
9
10
Warranty
Consumer Care
11
12

www.bissell.com
Thanks for buying a BISSELL Pet Hair Eraser™Cordless Hand Vacuum
We’re glad you purchased a BISSELL vacuum. Everything we know about
floor care went into the design and construction of this complete, high-tech
home cleaning system.
Your BISSELL vacuum is well made, and we back it with a limited one
year warranty. We also stand behind it with a knowledgeable, dedicated
Consumer Care department, so, should you ever have a problem, you’ll
receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL
is a global leader in the design, manufacture, and service of high quality
homecare products like your BISSELL vacuum.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman, President & CEO
2

When using an electrical appliance,
basic precautions should be observed,
including the following:
READ ALL INSTRUCTIONS BEFORE
USING YOUR BISSELL VACUUM.
WARNING -
To reduce the risk of
fire, electric shock, or
injury:
■Store indoors.
■Do not expose to rain.
■Do not immerse.
■Do not handle with wet hands.
■Do not use if vacuum cleaner has been
dropped, damaged, left outdoors or
dropped into water, have it repaired at an
Authorized Service Center.
■Do not use with damaged cord or plug
on the charger.
■Do not unplug charger by pulling on cord.
■Do not damage the charger cord. Never
carry or pull the charger unit by the cord,
use cord as a handle, close door on cord,
or pull cord around sharp edges or corners.
Keep cord away from heated surfaces.
■Do not use an extension cord. Charger
should plug directly into electrical outlet.
■Do not put any object into appliance
openings, use with blocked opening, or
restrict air flow.
■Do not use with any opening blocked.
■Do not expose hair, loose clothing, fingers
or body parts to openings or moving parts.
■Do not pick up hot, burning or smoking objects
such as cigarettes, matches or hot ashes.
■Do not pick up flammable or combustible
materials (lighter fluid, petrol, kerosene,
etc.) or use in the presence of explosive
liquids or vapours.
■Do not use appliance in an enclosed
space filled with vapors given off by oil
base paint, paint thinner, some moth
proofing substances, flammable dust, or
other explosive or toxic vapours.
■Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, petrol, etc.)
■Do not allow to be used as a toy.
■Not intended for use by young children
or infirm persons without supervision.
■Young children should be supervised to ensure
that they do not play with the appliance.
■Do not use for any purpose other than
described in this User’s Guide
■Use only manufacturer’s recommended
attachments - use of attachments not
provided or sold by BISSELL may cause
fire, electric shock or injury.
■Use only the charger supplied by
BISSELL (packaged with your appliance)
to recharge your BISSELL Vacuum.
■Use charger unit only in standard
electrical outlet (220-240V~50/60 Hz.).
■Keep openings free of dust, lint, hair, etc.
■Unplug charger unit from outlet before
maintenance or cleaning.
■Unplug by grasping the plug, not the cord.
■Be extra careful when cleaning stairs.
■Turn off all controls when finished cleaning.
■Do not charge the unit outdoors.
Your Pet Hair Eraser Hand Vacuum contains
rechargeable nickel metal hydride (NiMH) bat-
teries. Do not incinerate batteries or they can
explode when exposed to high temperatures.
Battery cell leaks can occur under extreme
conditions. If battery cell contents comes in
contact with the skin:
■Flush immediately with warm water for
at least 15 minutes, then wash with
soap and water.
If battery cell contents comes in contact with
the eyes:
■Flush immediately with clean water for a
minimum of 15 minutes
■Seek medical attention.
SAVE THESE
INSTRUCTIONS
FOR FUTURE USE.
IMPORTANT FOR
OPERATION ON A 220-240 VOLT A.C.
50/60 Hz POWER SUPPLY ONLY.
THIS MODEL IS FOR HOUSEHOLD USE
ONLY.
www.bissell.com
IMPORTANT SAFETY INSTRUCTIONS
3

www.bissell.com
4
Product view
Soft Grip Handle
Charging
Indicator Light
Filter
Dirt Cup Release
Deluxe
Charging
Base
Charging
Adapter Plug
Dirt Container
Integrated
Crevice Tool
Pet Hair Nozzle
CAUTION:
Do not plug in your vacuum
cleaner until you are familiar
with all instructions and
operating procedures.
Power Switch

www.bissell.com
Assembly
Deluxe charging base
The included charging base can be
mounted on the wall or sit on a table top.
Mounting on wall (optional)
1. Select an area close to a wall outlet
and make sure the wall area is free
from any hidden electrical wires, water
pipes and gas lines.
NOTE: Do not mount near direct
sunlight, near a heat source or
outdoors.
2. Select an appropriate drill type for the
material to be drilled.
3. Carefully measure and mark the location
of the screw holes and then drill holes
and screw the wall mounting base onto
the wall.
Charging
***IMPORTANT***
ALWAYS TURN UNIT OFF PRIOR TO
CHARGING*
*failing to do so may result in battery
not fully charging
1. In order for the unit to charge, the hand
vac must be securely in the charging
base, with the charging contacts fully
engaged.
2. Plug the charging base adaptor into the
wall outlet. The red indicator light will
illuminate and remain on when plugged
into wall outlet. Charge the unit
completely for 24 hours prior to first use.
NOTE: The adaptor may become
warm during charging – this is normal.
3. When the unit is fully discharged,
approximately 16 hours of charging
time is required for the battery to regain
full capacity.
1.
5
3.

Power Switch
www.bissell.com
Operations
6
Maintenance and care
Power switch
The power switch is located on the top
of the handle
Using your hand vacuum
1. Remove unit from the charging base.
2. Slide switch forward to turn unit ON ( I ),
slide back to turn OFF ( O ).
Rubber Pet Nozzle
The rubberized nozzle is designed to
attract and pull pet hair and dirt from
upholstery and carpet.
Integrated Crevice Tool
For hard to reach messes use the
integrated crevice tool. To access crevice
tool, pull on tab indicated by arrow on
front of hand vac nozzle. Listen for click
to know crevice tool is ready to use.
When finished cleaning, simply push
crevice tool back into unit.
To maintain maximum cleaning
performance, the following maintenance
steps must be performed:
Emptying the dirt cup
Dirt cup should be emptied before
debris reaches the FULL line on cup.
1. Turn power OFF ( O ).
2. Hold the hand vacuum vertically and depress
release button on the front to release dirt con-
tainer.
3. Gently pull dirt container away from the hand
vacuum grip and remove the filter. Empty dirt
into waste container.
4. Replace filter back into the dirt container and
attach dirt container to hand vacuum until it
snaps securely into place.
2.
2. 3.

www.bissell.com
7
Maintenance and care
3.
Cleaning or Replacing the filter
The key to maximum performance
is having a clean filter. Cleaning the
filter after each use will help your
vacuum operate at peak efficiency.
Use only genuine BISSELL model
number 49H8-E replacement filters in
your BISSELL vacuum.
To clean filter:
1. Turn power OFF (O).
2. Remove the dirt container as directed in
"Emptying the dirt cup" on page 6.
3. Remove filter and tap firmly against the
inside of a waste container, removing
any visible dirt.
4. Replace filter back into the dirt container
and attach dirt container to hand
vacuum until it snaps securely in place.
NOTE: After heavy usage, you may
clean the filter by washing it gently
by hand in warm water and mild
dish detergent. Rinse thoroughly
and make certain it is completely
dry before replacing it.
Nozzle Maintenance
Keep nozzle clean and free of debris by
wiping with clean, damp cloth.

www.bissell.com
Maintenance and care
8
Disposal of batteries
If your Pet Hair Eraser Hand Vac
is to be disposed of, the batteries
should be removed and disposed
of properly.
1. IMPORTANT:
Remove from charging base and fully
discharge hand vacuum.
2. Remove dirt container from handle.
3. Remove (6) Phillips head screws on
the handle and cover.
4. Separate left and right cover.
5. Remove the entire battery assembly
from the cover.
6. Remove (3) Phillips head screws
between the motor and battery bracket.
7. Pull the motor, PCB, fuse, and inner
wire through the middle of the battery
bracket, separating the battery bracket
and both batteries from the motor, PCB,
and inner wire.
8. Cut wires from the PCB and fuse to the
battery bracket.
9. Keep battery pack together – DO NOT
separate individual batteries. For spe-
cific disposal instructions, please contact
your local authorities for requirements
and regulations on safe disposal or
recycling facilities in your area.
10.Discard remainder of product
CAUTION: Disconnecting the battery
will destroy the appliance and void
thewarranty.
3.
6 screws
WARNING:
This product contains a
rechargeable nickel metal
hydride battery (sometimes
referred to as a “NiMH” bat-
tery) pack. The average life of
a NiMH battery is 5 to 7 years,
depending on frequency of use.
Proper removal and disposal of
NiMH batteries is required.

www.bissell.com
9
Troubleshooting
Vacuum won’t turn on
Possible causes Remedies
1. Battery is fully discharged 1. Charge battery. Follow charging battery instructions on page 5
Vacuum cleaner has low suction
Possible causes Remedies
1. Dirt container is full 1. Empty dirt container
2. Dirt container is not installed properly 2. Position container correctly and snap firmly into place
3. Filters need cleaning 3. Follow filter instructions on page 7
4. Filters need replacing 4. Please call local BISSELL Consumer Services to order
replacement filters.
5. Battery needs charging 5. Charge battery. Follow charging battery instructions on page 5
Visible dirt escaping from vacuum
Possible causes Remedies
1. Dirt container is full of debris 1. Empty dirt container
2. Filter is missing or installed incorrectly 2. Check filter for correct installation
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.

www.bissell.com
10
You may purchase parts by calling BISSELL Consumer Services or by
visiting our website. Below is a list of common replacement parts.
Item Part No. Part Name
1 49H8-E Filter assembly – set of 2
2 203-1622 Charging base
3 2031624 Dirt cup assembly
1 2
Replacement parts - BISSELL Pet Hair Eraser™
3

www.bissell.com
11
Warranty - BISSELL Pet Hair Eraser™ Cordless Hand Vacuum
This warranty gives you specific legal rights, and you may also have other rights which may vary
from country to country. If you need additional instruction regarding this warranty or have questions
regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, regular
mail as described below, or contact your local in country distributor.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will repair or replace (with new
or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by
the original purchaser, for one year any defective or malfunctioning part due to manufacturer defect.
See "BISSELL Consumer Care" information below.
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes.
Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use
not in accordance with the User's Guide is not covered.
BISSELL Consumer Care:
If your BISSELL product should require service or if you need information about repairs,
authorized service centers in your area, replacement parts or your warranty, please contact BISSELL
Consumer Care, as indicated below, or contact your local in country distributor.
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
For UK inquires:
Monday - Thursday, 9 am - 5 pm
Friday 9 am - 4 pm
BISSELL Homecare (Overseas) Inc.
Ground Floor
226 Berwick Avenue
Slough
Berkshire, SL1 4QT
United Kingdom
0844.888.6644
For South Africa inquiries:
Monday - Friday 9 am - 5 pm
Tevo (PTY) Ltd.
P.O. Box 25234
Gateway 4321
South Africa
+27 (0) 86.177.8888
For Australia inquiries:
Monday - Friday 9 am - 5 pm
BISSELL AUSTRALIA PTY LTD
42 Rocco Drive
Scoresby 3179
Victoria
Australia
1.800.811.183
For New Zealand inquiries:
Monday - Friday 9 am - 5 pm
Parex Industries Ltd.
5 Tolich Place
Henderson 0610
Auckland
New Zealand
0.800.247.735
For all other inquiries:
Monday - Friday 8 am - 4 pm
BISSELL Homecare, Inc.
P.O. Box 1888
Grand Rapids, Michigan, 49501
USA
01.616.453.4451

www.bissell.com
12
If your BISSELL product should require service:
Call BISSELL Consumer Care at the numbers below and we will give you the location of a
BISSELL Authorized Service Center in your area. If you have questions about your warranty or
need replacement parts please contact the numbers below.
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It
provides proof of purchase date in the event of a
warranty claim. See Warranty on page 11 for details.
BISSELL consumer care
©2012 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number110-4592
Rev 6/12
Visit our website at:
www.bissell.com
For UK inquires:
Monday - Thursday, 9 am - 5 pm
Friday 9 am - 4 pm
BISSELL Homecare (Overseas) Inc.
Ground Floor
226 Berwick Avenue
Slough
Berkshire, SL1 4QT
United Kingdom
0844.888.6644
For South Africa inquiries:
Monday - Friday 9 am - 5 pm
Tevo (PTY) Ltd.
P.O. Box 25234
Gateway 4321
South Africa
+27 (0) 86.177.8888
For Australia inquiries:
Monday - Friday 9 am - 5 pm
BISSELL AUSTRALIA PTY LTD
42 Rocco Drive
Scoresby 3179
Victoria
Australia
1.800.811.183
For New Zealand inquiries:
Monday - Friday 9 am - 5 pm
Parex Industries Ltd.
5 Tolich Place
Henderson 0610
Auckland
New Zealand
0.800.247.735
For all other inquiries:
Monday - Friday 8 am - 4 pm
BISSELL Homecare, Inc.
P.O. Box 1888
Grand Rapids, Michigan, 49501
USA
01.616.453.4451