Black Stone BS3500E User manual

MONTH
LIMITED WARRANT
DIGITAL
INVERTER
GENERATOR
USER MANUAL MODEL: BS3500E
3500W
04586 07/23
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2
3500W DIGITAL INVERTER GENERATOR / Model Number: BS3500E
FUEL
ONLY USE UNLEADED 91 PETROL (ULP-91RON) -
NO ETHANOL
Fuel tank capacity – 7.5 litres (7.5 L)
Use of incorrect fuel and/or oil may damage the generator and will not be covered
under warranty.
Do not use E10 or any type of ethanol fuel as this will damage the generator and will
not be covered under warranty.
Do not use high octane fuels (greater than 91%) as this will damage the generator and
will not be covered under warranty.
• Ensure you use clean fresh unleaded 91 petrol (ULP) - no ethanol
• Use a clean approved container to store your unleaded petrol (ULP) in before
decanting into the fuel tank.
• If contaminated (dirty) or old (stale) fuel is used any damage caused will not be
covered under warranty.
OIL
CHECK DAILY - ONLY USE 4-STROKE MOTOR OIL
To operate, this generator requires oil in the sump, not supplied. If the generator does
not have the correct level of oil in the sump, it will not run, see note below.
Oil capacity – approximately four hundred and fifty millilitres (0.45 L or 450 ml)
Oil type – 4 stroke semi synthetic or fully synthetic motor oil, SAE 15W-40 (API SN Category).
Non-detergent or 2-Stroke engine oils will damage the engine and should not be used.
• Always check oil level before using.
• Always use fresh clean oil.
• Change oil every 12 hours or every 3 months.
• If contaminated (dirty) or old (stale) oil is used any damage caused will
not be covered under warranty.
NOTE This generator is fitted with an oil cut out switch and red warning light. If the oil
level is empty or low then the generator WILL NOT start or run and the low oil light will
glow when the recoil is pulled.
Always check the oil level before starting the generator.
Never check or add oil while the generator is running.

3
These are some suggestions of appliances which could be
powered by this generator. These suggestions cannot all be
run at the same time, please read page 13 for full details:
• Laptop computers up to 2200W
• Televisions up to 1800W
• DVD/Video players up to 2200W
• TV and DVD/Video player combination up to 2200W
• AC/DC Camping fridges up to 1800W
• Lighting up to 2900W
• Mobile phone/hand held games charging up to 2400W
Never exceed 2600W in total when using multiple appliances.
Thank you for purchasing this generator which has passed
through our extensive quality assurance processes. Every care
has been taken to ensure that it reaches you in perfect condition.
However, in the unlikely event that you should experience a
problem, or if you require any assistance please do not hesitate
to contact our after sales network.
If you have a problem, call customer service, or fill out a customer
warranty claim form on smga.com.au.
Note: For convenience we suggest taking a photocopy of your
purchase receipt as the original may fade.
Due to continual product development, the actual product may
differ slightly from the product pictured.
CUSTOMER SERVICE AND NETWORK
We have an extensive after-sales support network of 190
service agents across Australia and New Zealand. You can
view the full list via our site at www.smga.com.au
Australia: 1300 660 457
New Zealand: 0800 474 876
Operating times: Monday – Friday
8.00 am - 5.00 pm
Australian Eastern Standard Time (AEST)
You are not required to do anything to register your generator
purchase. Please attach the purchase receipt to this manual
and ensure both are kept safe. We hope you enjoy your
new generator, and if you have any problems or queries call
customer service on the above phone numbers or visit www.
smga.com.au/pages/warranty-and-returns.
Note: For convenience we suggest taking a photocopy
of your purchase receipt as the original may fade.
Smart Marketing Group Pty Ltd (SMG) warrants that this
generator will be free from manufacturing faults or defects
for 36 months from the date of purchase, providing original
purchase receipt is kept and shown when needed and is
subject to the terms and conditions below.
CONTENTS
Section Page
Suggested Applications 3
Introduction 3
Warranty 4-5
General Safety Instructions 4
Specific Safety Instructions 6
Personal Safety 7
General Safety 7-8
Components & Controls 9
Operating Instructions 10-15
Maintenance Chart 16
Maintenance 17-18
Fault Chart 19-20
Service Log 21-22
Specifications 23
SUGGESTED APPLICATIONS
INTRODUCTION / GENERAL INFORMATION
Please take note of serial number and write here for
ease of reference:
Serial Number: __________________________
Date of Purchase:________________________
Place of Purchase: _______________________
Receipt Number:_________________________
IMPORTANT
ELECTRICAL DATA
This generator is fitted with a sealed electrical
connection socket that is compatible with the
generator. If the electrical connection socket
becomes damaged it must be replaced with
a complete assembly that is identical to the
original, and this must be replaced by an
authorised service agent. Never connect to
an external power supply. If in doubt always
consult a qualified electrician.
If you encounter any issues with this product,
please call our Customer Service on the
above phone numbers, or fill out a customer
warranty claim form on www.smga.com.
au/pages/warranty-and-returns

4
3500W DIGITAL INVERTER GENERATOR / Model Number: BS3500E
If a warranty fault appears within the warranty period,
SMG reserves the right to replace or repair the product.
In the event that SMG chooses to replace the product,
this original warranty will expire at the original date. If
the product includes various accessories or components,
only the defective accessory or component will be
replaced or repaired.
SMG reserves the right to replace defective parts of the
product with parts and components of similar quality,
grade and composition where an identical part or
component is not available.
Products presented for repair may be replaced by
refurbished products of the same type rather than being
repaired. Refurbished parts may be used to repair the
products.
What is covered
• Manufacturing fault or defect.
How to claim under this warranty
• Call customer service, phone number to the right.
• Ensure you have the following: Original purchase
receipt, Model of generator, Serial number of
generator.
• Discuss the issue.
• Customer service will advise which authorised
service agent to take the generator to provided the
issue is a warranty one.
• Take generator to authorised service agent for repair.
UNLEADED 91
PETROL ONLY
NO ETHANOL
ELECTRIC SHOCK
HAZARD
ALTERNATE
POWER SOURCE
EXPLOSION
HAZARD
ASPHYXIATION
HAZARD
USE OUTDOORS
READ MANUAL
BEFORE USE
POSSIBLE BACK
STRAIN
- HEAVY WEIGHT
NO NAKED
FLAMES
NO LIQUID
NEAR PLUG
WEAR HEARING
PROTECTION
WARNINGS - READ
MANUAL BEFORE USE
HOT SURFACES
NEARBY
FUEL - UNLEADED 91 PETROL -
NO ETHANOL
Fuel used in this generator is poisonous. Always wear
approved breathing protection when decanting
fuel. If you get any fuel on your skin or clothes wash
the affected area immediately with soap and water
and change your clothes. If you get fuel in your eyes
wash immediately with clean water and seek medical
attention. If any fuel is swallowed DO NOT induce
vomiting, seek immediate medical attention.
Refer to pages 2 and 10 for further details.
GENERAL SAFETY INSTRUCTIONS
Before attempting to operate this generator the
following basic safety precautions should be taken
to reduce the risk of fire, electric shock and personal
injury. It is important to read the instruction manual and
to understand applications, limitations and potential
hazards associated with this generator. It is important
that you read, understand and follow these instructions
very carefully. They are designed for the safety of
yourself and others ensuring a long and trouble free
service life from your generator. This generator is not
intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been
given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
WARNING!
Do not attempt to modify the generator in any way; this will VOID your warranty.
The use of any attachment or accessory other than those recommended in this instruction manual could result in
damage to the generator and could cause injuries to the operator.
This petrol generator complies with Australian / New Zealand and International standards and safety requirements.
Repairs should only be carried out by qualified persons using original spare parts. Failure to do so may result in
considerable danger to the operator.

5
What is not covered
• Commercial use of generator.
• Use of Generator for hire.
• Use of generator in a commercial premises.
• Damage caused by incorrect oil.
• Damage caused by incorrect fuel or use of E10 ethanol
fuel.
• Damage or deterioration due to transport.
• Damage caused by negligence, misuse, abuse or
accident or incorrect voltage and wattage.
• Any corrosion or rusting.
• Damage caused by incorrect set up and start up.
• Replacement parts due to general wear and tear.
• Generators with serial number defacement,
modification or removal.
• Generators which have been serviced by anyone
other than an authorised SMG service agent.
• Generators with no original purchase receipt.
• Generators which have been on sold, not original
purchaser.
• Damage due non-servicing of generator as is required
by this manual.
• Blockages / damage caused by dust, dirt, spiders
webs or insects.
• Damage caused by the incorrect fitting of accessories.
• Damage caused by overloading, overworking the
generator.
• Damage to attached equipment or third party
accessories.
• Damage caused by attached equipment or third
party accessories.
As soon as you have purchased the generator, we
recommend that you check to make sure it is intact and
that you read the operating instructions carefully before
using it. The purchase receipt for this product is to be
retained and must be presented if making a claim under
the terms of the Smart Marketing Group (SMG) warranty.
Bank account statements are not acceptable for proof of
purchase.
This warranty does not cover generators intended for
hire or use in commercial applications or in commercial
premises. The warranty will under no circumstances extend
to reimbursement or payment of damages, whether direct,
indirect or consequential. The warranty is void if there is
evidence the generators has been modified or tampered
with in any way or used with unauthorised accessories
without our consent.
SMG declines any responsibility or liability whatsoever
arising from misuse or abuse, negligent handling of the
generators or if the product has not been installed or
failure to comply with the relevant safety, operating,
setting and maintenance instructions (see further in this
manual).
The warranty does not extend to installation or
disconnection costs.
Any item sent freight forward/collect for repair will be
refused. Warranty repairs are free of charge, provided
the appliance is delivered to our service department or
authorised service agent. The generator will need to be
returned, adequately protected in a box. SMG will not be
responsible for any in-transit loss or damage. Assistance
under the warranty will only be made available if the
request is made to our customer service team on the
contact numbers listed below and proof of purchase is
provided.
This is a repair only warranty you will need to take the
generator to the authorised service agent after contacting
our customer service centre.
If the product includes various accessories or components,
only the defective accessory or component will be
replaced or repaired.
SMG reserves the right to replace defective parts of the
product with parts and components of similar quality,
grade and composition where an identical part or
component is not available.
Products presented for repair may be replaced by
refurbished products of the same type rather than being
repaired. Refurbished parts may be used to repair the
products.
Damage caused by third party accessories is not covered
under this warranty. Damage caused to attached
equipment or third party accessories will not be covered
under this warranty.
Rust and corrosion are not covered under this warranty.
If a warranty fault is found the freight cost will be credited
to the owner. If no fault is found the product will be
returned and any costs associated with the service will be
charged to the owner.
Blockages caused by spider webs, insects, dirt, or
accumulated dust and incorrect oil are not covered by
warranty. SMG reserves the right to replace or repair the
appliance within the warranty period. Parts found to be
defective due to a manufacturing default will be replaced
free of charge.
In the event of SMG choosing to replace the appliance, the
warranty will expire at the original date of purchase. If no
warranty fault is found the owner will be advised and the
product will be returned and any costs associated with the
service will be charged to the owner.
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
The benefits of this warranty are in addition to any rights
and remedies imposed by Australian State and Federal
legislation that cannot be excluded.
In New Zealand, this SMG warranty is in addition to the
conditions and guarantees which are mandatory as
implied by the New Zealand Consumer Guarantee Act
1993. For service, spare parts or product information please
contact customer service:
Australia: 1300 660 457
New Zealand: 0800 474 876
CONTACT DETAILS
Smart Marketing Group Pty Ltd
33-35 Lionel Road, Mt. Waverley
Victoria 3149, Australia.
Tel [phone]
Fax [phone]
service[email protected]om.au

6
3500W DIGITAL INVERTER GENERATOR / Model Number: BS3500E
• Never connect this generator to a second generator.
• Never connect this generator to Commercial or
Domestic power supply.
• Always use the generator in an open well ventilated
area.
• Unit will become hot during use. Please keep generator
at least one metre (1m) away from buildings, other
equipment, pedestrian areas or flammable materials.
• Never pull the re-coil starter once the generator engine
has started. Any damage caused will not be covered by
warranty.
• Never start or stop the generator with any appliances
attached.
• Ensure the generator has stopped before servicing, or
lubricating etc.
• Do not attempt to modify the generator, guards or the
supplied accessories in any way.
• Do not touch the exhaust. This can become very hot
during operation and can cause serious burns.
• Always check the generator for damaged parts or fuel
leaks, ensure these are fixed before using it.
• Never refuel while smoking or in the vicinity of an open
flame.
• Always wear safety eye wear, ear and breathing
protection when operating or refuelling the generator.
• To avoid a fire if you spill fuel while refuelling, clean up
before starting the generator.
• Never operate or store the generator on its side,
ALWAYS operate or store in an upright manner on firm,
solid ground.
• Your generator is factory set, NEVER attempt to speed
it up as this could endanger the user and damage the
generator and/or attached appliances.
• Never operate the generator in damp, wet or flooded
conditions.
• Before plugging appliances into the generator allow it
to run up to full speed.
• If the generator makes an unfamiliar sound or vibrates
excessively, switch the generator ‘OFF’ immediately.
Investigate the possible cause or consult your
authorised service agent.
• Do not use ANY type of coolant on the generator as a
fatal electric shock could occur.
• Never use coolant in the generator as damage may
occur.
• Do not touch the generator with wet hands as this may
cause electrocution.
• Never use your generator on highly conductive
surfaces. e.g. Steel walk ways, metal roof or metal
bench, as this could cause an electric shock.
• Always operate your generator at least two (2) metres
away from conductive surfaces.
• Locate this generator in a convenient place, avoid using
long extension leads.
• If an extension lead is used, avoid leaving it where it
may be damaged by pedestrian or vehicular traffic or
cause a trip and fall hazard.
• Always observe normal safety precautions with ALL
appliances used with this generator.
• Never transport the generator with fuel in the tank.
ALWAYS empty the fuel tank.
• All loads must be kept within the ratings stated on the
name plate. Overloading the generator will damage
the unit or shorten its life. This will not be covered under
warranty.
• Do not tamper or alter any parts as this may cause
personal injury or damage the generator.
• Always disconnect any loads before starting or
stopping the generator.
• When storing the generator always store in a secure
well ventilated area.
• Always store in an upright position. NEVER store or
lay this generator on its side/s, upside down or its end
(exhaust).
• When using the extendable handle to move the
generator around, do not allow the generator to go
past about a 30oangle and NEVER stop and rest it on its
end (exhaust). Damage casued will NOT be covered by
warranty.
• Only extend the handle when generator is level then lift
handle to move around. Place back on the ground and
collapse the handle.
WARNING!
Do not use the generator in areas where there is a risk
of explosion or fire from combustible materials. The
sparks possibly caused when using this generator may
ignite combustible materials as well as flammable
liquids, paint, varnish, petrol, flammable gases and
dust of an explosive nature. As a precaution it is
recommended that you consult an expert on a suitable
fire extinguisher and its use. Ensure that the work area
is kept clear of combustible materials.
WARNING!
Do not use the generator indoors or in confined spaces
where exhaust gases, smoke or fumes could reach
dangerous concentrations.
SPECIFIC SAFETY INSTRUCTIONS

7
PERSONAL SAFETY
Clothing
Do not wear loose clothing, jewellery or anything that
could get caught in moving machinery. Gloves may be
worn when filling generator with fuel.
Hair
Long hair should be tied back or contained in a
protective covering.
Eye Protection
The use of safety goggles is highly recommended
(normal glasses are not sufficient for eye protection)
when using or refuelling generators. Prescription glasses
do not have safety lenses.
Footwear
Where there is the risk of heavy objects or if there is
a risk of slipping on wet or slippery floors, suitable
non–slip, covered, safety footwear should be worn.
Protect your feet from dropping accidents.
Ear Protection
The use of ear protection is highly recommended when
using generators. The continual noise may damage your
ears.
Respiratory Protection
Always wear approved breathing protection when
decanting fuel. ALWAYS use this generator in well
ventilated area. Never use indoors.
Warning! Do not breathe in exhaust fumes. Exhaust
fumes are poisonous and may cause drowsiness,
unconsciousness and even death.
Do Not Over Reach
Do not over reach. Keep a proper footing and maintain
your balance at all times. Avoid using abnormal stances
and awkward body positions.
Stay Alert
Watch what you are doing, use common sense, and
never operate a generator when you are tired, drinking
alcohol, taking drugs or if taking medication that causes
drowsiness.
GENERATOR ‘EARTHING’
Always ensure that this generator is “Earthed” correctly
before using. “Earthing” stake and wire has been
supplied with this generator ensure it is used to ensure
your safety, see page 12.
BEWARE OF CHILDREN & PETS
Children and pets should be kept out of the operating
area. Children should not be allowed to touch or operate
generators or touch extension cords. All generators
should be kept out of reach of children. When NOT in
use keep the generator preferably stored or locked in a
secure well ventilated cabinet or room with the fuel tank
empty.
GUARD AGAINST ELECTRIC SHOCK
Never touch the generator with wet or damp hands as
electric shock may occur. Always ensure your generator
is connected to ground, i.e. Earthed with the supplied
earth stake, see page 12.
OPERATING ENVIRONMENT
NEVER use your generator indoors. Your generator
produces deadly carbon monoxide and this is harmful
and can caused death. Only use your generator in well
ventilated areas like the outdoors. Do not expose your
generator to rain or use in damp or wet locations. Do
not expose your generator to direct sunlight. Keep the
work area well lit. Do not use your generator in areas
where there is a risk of explosion or fire from combustible
materials, flammable liquids, paint, varnish, petrol, etc
flammable gases and dust of an explosive nature. As
a precaution it is recommended that you consult an
expert on selecting and using a suitable fire extinguisher
and have it available for use in an emergency when
operating the generator.

8
3500W DIGITAL INVERTER GENERATOR / Model Number: BS3500E
FIRE PRECAUTIONS
Always contact your fire authority before using the
generator on fire restricted days. It is not recommended
to use your generator when a total fire ban is in force.
Never refuel your generator while it is still running. Never
connect your generator to a commercial or domestic
power outlet. As a precaution it is recommended that an
expert is consulted on obtaining and using a suitable fire
extinguisher.
CHECK DAMAGED PARTS
Before using the generator it should be carefully
checked to determine that it will operate properly and
perform its intended function.
Check for broken or missing parts and have them
replaced or repaired at an authorised service facility.
Check any other condition that may affect the operation
of the generator. A guard or any other part of the
generator that is damaged should be properly repaired
or replaced by an authorised service facility unless
otherwise indicated in this instruction manual.
Any switch that does not operate correctly must be
replaced by an authorised service facility.
DO NOT use the generator if the ‘ON / OFF’ motor
switch does not turn the generator ‘ON’ and ‘OFF’.
SELECT A GENERATOR
WITH A SUFFICIENT RATING
Select the right generator for the job. Do not use a
generator to do a job for which it was not designed. Do
not force a small generator to do the job of a heavy duty
generator. Any damage caused by overloading will void
the warranty. Do not use generators for purposes not
intended.
MAINTAIN YOUR GENERATOR
WITH CARE
When not using your generator ensure the fuel cock is
‘OFF’. Never leave the fuel cock ‘ON’ as this can damage
the carburettor. Follow the instructions for lubricating
and changing accessories. Keep handles clean, dry and
free from oil and grease. Ensure that ventilation slots
are kept clean and free from dust at all times. Blocked
ventilation slots can cause overheating and damage
to the motor. Ensure that the air and fuel filters are kept
clean at all times.
REMOVE ADJUSTING KEYS
AND WRENCHES
Form the habit of always checking to see that any
adjusting keys or wrenches have been removed from the
generator before operating.
CLEANING YOUR GENERATOR
Always stop your generator before you commence cleaning.
Always ensure that your generator has cooled, about one
(1) hour, before cleaning and storing. When cleaning your
generator use only a damp soft cloth. NEVER use liquid or
solvents of any type. All areas can be wiped down.
EXTENSION CORDS & REELS
Inspect extension cords periodically and replace if
damaged. Never use damaged extension cord as these
may cause injury. Always unwind any extension cords
fully before plugging into mains power supply. Protect
your extension cord or reel from sharp objects, excessive
heat, damp conditions or wet locations. Always use a
‘3’ core extension cord or reel with this generator. Only
heavy duty extension cords intended for and marked
‘outdoor’ use, which are no longer than 20m.
PROTECT POWER LEADS FROM
DAMAGE
Always disconnect power cords from a power supply
socket by pulling the plug. Never pull on the cord. Keep
the power lead away from heat, oil, solvents and sharp
edges. If a power lead becomes damaged have it
replaced by an authorised service facility.
EXTENDABLE HANDLE
Note: When using the extendable handle to move the generator
around, do not allow the generator to go past about a 30
o
angle
and NEVER stop and rest it on its end (exhaust). Damage casued will
NOT be covered by warranty.
Only extend the handle when generator is level then lift handle to
move around. Place back on the ground and collapse the handle.
To collapse the handle;
1. Push in the button on the
handle and push handle in
2. Release button
To extend the handle;
1. Push in the button on the
handle and pull out the handle
2. Rellease button
30
O
ANGLE
Push button in
Pull handle
out

9
4. Earth bolt point for earth lead
5. Twin 5V USB socket
6. Twin AC socket
7. Air filter, battery and oil fill access panel
8. Recoil starter grip
9. 12V DC cigarette lighter socket
10. Fuel cap and vent lever
11. Multi-Switch (Off, Run, Choke)
12. AC power reset button
13. Economy smart switch (smart throttle)
14. Spark plug panel
15. Digital display (Voltage/Frequency/Time)
16. Extendable handle
17. Wheels
18. DC circuit breaker
19. Electric Push start button
1. Overload indicator (red): This indicator light is on
when the generator is overloaded, check attached
products power, refer to page 14.
In any of the cases, when the red light turns on the
power supply will be disconnected automatically.
The user needs to stop the engine and resolve the
problem before the power supply will be restored.
2. Output indicator (green): This light is on when power
supply is normal.
3. Low oil level indicator (yellow): this light is off when
the engine is off or when in normal operation with
adequate oil.
A. If the engine is low on oil when you shut it down,
the engine will fail to start up. The yellow light will turn
on when you attempt to pull-start the engine (usually
visible at the moment of start up).
B. If the engine runs low on oil during operation, the
engine will automatically stop running.
COMPONENTS & CONTROLS (PIC 1)
65
8
10
7
15
12
13 19 2 1 3
14 16
9
1117 6 4
18
PIC 1

10
3500W DIGITAL INVERTER GENERATOR / Model Number: BS3500E
UNPACKING
Carefully unpack your generator. This generator is heavy
(24.5kg) and may require two (2) people to lift. Dispose of
all packing material in an environmentally responsible
manner.
Open carton, gently lift the generator clear of the carton
and packaging, this may require 2people. Remove from
plastic bag.
NOTE Plastic bags can be a danger to young children,
dispose of immediately. Always dispose of packaging in a
responsible manner.
ASSEMBLY
This generator requires no assembly, however the motor
requires oil, 4 stroke semi synthetic or fully synthetic motor
oil, SAE 15W-40 (API SN Category), to be added to the
sump before you can use, refer to page 2 for specific
details.
ADDING LUBRICATING OIL
Always use clean fresh oil as specified on page 2. Incorrect
or old oil can cause the generator to run rough and
damage the motor; this will not be covered by warranty.
1. Ensure that engine is OFF when filling oil.
2. Loosen access panel screw and then remove panel.
3. Use oil as detailed on page 2, 4 stroke semi synthetic or
fully synthetic motor oil, SAE 15W-40 (API SN Category).
4. Ensure generator is level when filling with oil.
DO NOT TIP - USE A FUNNEL (NOT SUPPLIED)
5. Remove oil filler cap, Pic. 2.
6. Only fill oil to the top of the thread, Pic. 3.
7. Ensure that the oil filler cap is screwed on tightly.
8. Fit access panel and secure with screw before
attempting to start generator.
NOTE Check oil daily and especially before use.
FILLING THE FUEL TANK
UNLEADED 91 PETROL - NO ETHANOL
Always use clean fresh fuel as specified on page 2. Stale
fuel can cause the generator to run rough and damage
the motor; this will not be covered by warranty.
1. Ensure the engine is OFF.
2. Ensure the fuel/engine switch is OFF.
3. Use fresh fuel as detailed on page 2, unleaded petrol.
4. Do not fill fuel tank above the bottom of the fuel filter,
Pic. 4.
5. Ensure that the fuel tank cap is screwed on tightly.
To drain fuel refer to page 16.
PIC. 3
PIC. 4
PIC. 2
Engine Oil Capacity : 0.45L (450 mL)
OPERATING INSTRUCTIONS
Oil Filler Cap
WARNING!
Over filling the oil can damage the generator, this
damage will not be covered under warranty.

11
To confirm the Lithium battery is connected you will need
to remove the access panel page 9, Pic. 1, #7 and Pic. 5.
1. Loosen the access panel screw and remove.
2. Locate the battery and confirm that the negative
(black) wire and the positive (red) wire are both
securely attached to the battery, Pic. 7.
3. Fit access panel and secure with screw Pic. 5
and Pic. 6.
If the battery needs to be replaced follow
these steps:
To Remove
1. Loosen the access panel screw and remove the side
access panel, Pic. 5 and Pic. 6.
2. Unclip the battery strap from the front, Pic. 8.
3. Remove the battery.
4. Loosen and remove the screw and the terminals from
the battery.
5. Dispose of battery in an environmentally responsible
and safe manner, contact your local council for a
battery drop off centre.
To Fit
1. Locate the the negative wire (Black colour),
and fit to the battery.
2. Use the screw you removed above to connect the
negative (black) wire to the negative (-) battery
terminal.
3. Use the screw you removed above to connect the
positive (red) wire to the positive (+) battery terminal.
3. Fit the battery into its holder.
4. Pull the battery strap over the battery and clip into
place at the front, Pic. 8.
5. Refit the side access panel and secure with screw, Pic.
5 and Pic. 6.
PIC. 5
PIC. 7
PIC. 8
PIC. 6
BATTERY
Access Panel Screw
WARNING!
Never connect your battery with the Start Switch in the
“RUN” or “CHOKE” position. Always ensure it is “OFF”.
Battery Terminal

12
3500W DIGITAL INVERTER GENERATOR / Model Number: BS3500E
PIC. 12
PIC. 10
PIC. 11
STARTING YOUR GENERATOR
GENERATOR ‘EARTHING’ PIC. 9
Earth Point
WARNING!
Never start your generator without “earth” stake
attached or with electrical appliances or power leads
attached.
Always ensure that this generator is “Earthed” BEFORE
starting and using.
1. Ensure that engine is OFF when fitting the “Earth”
stake and wire.
2. Attach the wire to the “Earth” point on the generator,
see Pic. 9.
3. Push the attached stake into the ground. Ensure that
this is not a trip hazard when near the generator.
4. Ensure the generator is OFF and cool before removing
the “Earth” stake and wire.
This generator is fitted with a sealable fuel cap, Pic. 10.
Seal the fuel cap for storage or transport - rotate the lever
to OFF.
For using the generator the fuel needs to breathe -rotate
the lever to ON.
When this switch is turned on your generator will use
less fuel, however only switch on when load of less than
1500W are attached. If a load is higher than 1500W
switch to OFF.
Also when starting and stopping your generator always
make sure the Economy Smart Throttle switch is OFF.
1. Ensure the ”Earth” stake and wire are attached, Pic. 9.
2. Turn the fuel cap breather lever clockwise to ON, Pic. 10
Note: If fuel cap breather is not on generator will not
operate correctly.
3. Turn the Multi-Switch clockwise to CHOKE, Pic. 12.
FUEL CAP BREATHER
ECONOMY SMART THROTTLE (PIC.11)

13
6. ELECTRIC START PIC. 13 - Press the start button.
This should only take about 30 seconds to start,
provided there is fuel and the oil level is correct. Once
engine has started skip step 5 totally.
5. RECOIL START PIC. 14- If unable to start with the
electric start due to flat battery, use the recoil starter.
Hold down the generator firmly with one hand on
the frame, then pull the recoil starter slowly until
engaged, then pull briskly. This step may need to be
repeated until generator engine starts, this can take
up to about 12 pulls.
6. Allow engine to run up to speed, this usually takes up
to about 5 seconds.
7. Rotate Multi-Switch anti-clockwise to RUN, Pic. 15.
8. Check that the only illuminated light is the green
output power light. The generator will be running and
ready for use.
Ensure that the mains supply lead is long enough to
reach the generator without any strain
1. Ensure all power leads and appliances have been
switched off and disconnected from the generator
power socket.
2. Allow generator to run for 1-2 minutes, this allows the
generator to cool down.
3. Push economy smart throttle switch to OFF, Pic. 16.
4. Rotate Multi-Switch anti-clockwise to OFF, Pic. 17.
PIC. 15
PIC. 16
PIC. 17
PIC. 14
PIC. 13
STOPPING YOUR GENERATOR
WARNING!
Never stop your generator with electrical appliances
or power leads attached. Always remove power leads
and appliances before stopping your generator.
WARNING!
Before connecting any electrical load to the generator
ensure that the load does not exceed the maximum
load as stated on the rating plate and also check
page 13 for extra details.
Ensure that the mains supply lead is long enough to
reach the generator without any strain.
WARNING!
Never pull the recoil once the engine has started. Any
damage caused will not be covered under warranty.
WARNING!
In case of emergency, the easiest way to stop the
generator is to directly turn engine switch to OFF
position.
Avoid doing so in non-emergency circumstances as it
carries the risk of damaging the generator.

14
3500W DIGITAL INVERTER GENERATOR / Model Number: BS3500E
Suggested Device Maximum Wattage Suggested Wattage
Bayonet/Screw in globes (home use) Up to 2900W Maximum of 58 x 50W globes
Florescent tubes Up to 2100W Maximum of 105 x 20W globes
Halogen lights Up to 2400W
Power tools Up to 2400W
Laptop computer Up to 2200W
DVD/Video players Up to 2200W
Portable television Up to 1800W
Portable television & DVD/Video player combination Up to 2200W
AC/DC Camping fridge Up to 1800W
Cooling fans Up to 1800W
Heating Up to 2200W
Radio/CD player Up to 2200W
ipod/MP3 player Up to 2200W
Mobile phone charging Up to 2400W
Hand held games charging Up to 2400W
You can use any combination of appliances provided that you do not exceed the limits of your generator.
For this generator never exceed 2600W in total when combining multiple different appliances.
PIC. 18
Data Label Data Label
USING YOUR GENERATOR
AC OUTLET
Your generator is equipped with a 230-240V AC power
socket. This will run a range of devices providing they
are within the limits of the generators output.
NOTE The peak (surge) power requirements of some
devices e.g. Fridges, Televisions, etc; can be up to
seven (7) times greater than their rated (continuous)
power. Do not over load your generator. The devices
wattage can be found on the data label. See Pic.17.
A basic guide is listed below for some common products.
You can use any combination of appliances provided that
you do not exceed the limits of your generator. For this
generator never exceed 2600W in total when combining
multiple different appliances.
NOTE When using multiple devices only start one device at a time.
YOUR GENERATOR AC LIMITS
RATED (CONTINUOUS) POWER - 3200W PEAK (SURGE) POWER - 3500W
Note: Long extension leads may reduce the effectiveness of your generators supply power.
TO USE THE 230-240V AC OUTLET
1. Check that the only illuminated light is the green output power. If not turn to page 14, 19 or 20 and fix the problem
before using the generator.
2. Lift the flap and plug your appliance into the outlet socket on the face plate.
3. Turn the appliance on and use as per the manufacturers manual.
4. When finished turn your appliance off.
5. Disconnect appliance from the generator and the flap should close automatically.
NEVER leave any appliances plugged into your generator, always disconnect when appliance is not in use.
Scan QR code
to view a more
comprehensive
power usage
chart.

15
AC OUTLET
Your generator is equipped with an output indicator light.
When this light goes out and the red light glows, then the
generator will produce NO POWER.
To restart the power supply;
1. Remove the appliance, check the wattage, page 13.
2. Press the “AC Power Restart Button”, Pic. 1, #18, page 9.
3. This should mean that the green output indicator light is
illuminated again.
3a. I f the green output indicator light does not
illuminate you will need to stop your generator, see
page 12.
3b. Wait 2 minutes.
3c.Start your generator, page 12, ensure the green output
indicator light is illuminated.
4. Re - attach the appliance.
5. If the output indicator light goes out and the red light
glows and the output power stops then the attached
appliance is either faulty or the appliance’s required
power is greater than the generator’s output, check the
appliance’s wattage requirements. See page 13.
12V DC AND USB OUTLET
Your generator is equipped with a DC output circuit
breaker. This circuit breaker will “pop” out if the attached
appliance is either faulty or the appliance’s required power
need is greater than the generator’s DC power output.
To reset the circuit breaker and restart the power supply;
1. Remove the appliance.
2. Stop the generator, see page 12.
3. Wait 2 minutes.
4. Push the circuit breaker back in, it should stay in. If not
the circuit breaker is still over heated, allow to cool
down for another 2minutes before trying again to push
it in.
5. Start generator.
6. Re - attach the appliance.
7. If the circuit breaker “pop’s” out again and the power
stops then the attached appliance is either faulty
or the appliances required power is greater than
the generators output, check the appliances power
requirements level first.
Output indicator light (green), page 9, Pic. 1 #2 will remain
ON during operation. However if it goes out and the red
light comes then you have overloaded the generator, see
“Safety Devices” and page 14.
USING THE AC OUTLET
1. Check that the only illuminated light is the green
output power. If not turn to page 14, 19 or 20 and fix
the problem before using the generator..
2. Lift the flap and plug your appliance into the AC
outlet socket on the face plate.
3. Turn the appliance on and use as per the
manufacturers manual.
4. When finished turn your appliance off.
5. Disconnect appliance from the generator and the
flap should close automatically.
NEVER leave any appliances plugged into your generator,
always disconnect when appliance is not in use.
USING THE DC AND USB OUTLET
1. Check that the only illuminated light is the
green output power.
2. Lift the flap and plug your 12V DC cigarette lighter
plug or your USB plug from your appliance into DC/
USB outlet socket on the face plate.
3. Turn the appliance on and use as per the appliance
manufacturers manual.
4. When finished turn your appliance off.
5. Disconnect the appliance from the generator DC/USB
socket and push the flap back into place.
NEVER leave any appliances plugged into your
generator, always disconnect when appliance is not in
use.
This generator is fitted with a digital display, page 9,
Pic. 1 #15. When the generator is running it will
continuously rotate through the following;
• Voltage
• Frequency
• Time
If the oil level in the motor sump drops to a dangerously low
level then the oil light, yellow, page 9, Pic. 1 #1 will flicker and the
generator will automatically stop.
If the oil level in the motor sump is dangerously low, then the
generator will not start, however the low oil light, yellow, will
flicker only when the recoil starter is pulled.
If your generator will not start always check the oil level first.
To add oil or check the oil level, refer page 10.
OUTPUT INDICATOR LIGHT
DIGITAL DISPLAY
USING THE POWER OUTLETS
LOW OIL LIGHT
SAFETY DEVICES

16
3500W DIGITAL INVERTER GENERATOR / Model Number: BS3500E
If the generator is not to be used or is to be stored for
more than one month the following storage procedure
should be carried out. Drain all the fuel from the fuel tank
(refer to page 16) and the carburettor (see below), ensure
that all the fuel has been drained.
Remove the spark plug and pour approximately one
tablespoon full of clean engine oil into the spark plug
hole.
With the ignition turned OFF gently pull on the recoil
starter cord several times. Re-fit the spark plug and
continue to pull the recoil starter cord until the piston is
on the compression stroke (when resistance is felt) then
stop pulling.
Store the generator in a dry well ventilated place under
a cover to prevent any dust or debris from accumulating
on the generator.
1. Unlock access panel screw and then remove panel.
2. Place a fuel safe container under the fuel drain tube,
Pic. 16.
3. Loosen the carburettor drain screw and allow fuel to
drain out.
4. Once fuel has drained, secure screw.
5. Discard the old fuel responsibly.
6. Fit access panel then lock with the screw.
1. Remove fuel tank cap.
2. Remove the fuel tank filter.
3. Position a fuel safe container next to the generator.
4. Lift and rotate the generator to drain the fuel tank.
5. Once tank is empty place generator on its feet, wipe
up any spills.
6. Replace fuel tank cap.
7. Dispose of fuel in an environmentally responsible
manner, check your local council for disposal
locations.
Storage Time Prior to Storing
Less than 1 month No special preparation is required
1to 2 months Drain fuel from carburettor
2 months to 1 year Empty fuel from fuel tank
Drain fuel from carburettor
1 year or more Empty fuel from fuel tank
Drain fuel from carburettor
Remove spark plug
Put a tablespoon of engine oil into the cylinder through the spark plug hole. Turn the engine
slowly with the recoil to distribute the oil
Reinstall spark plug
Change engine oil
*Use unleaded fuel stabilisers formulated to extend storage life. For recommendations, contact your nearest authorised service centre.
STORAGE
STORAGE TIME LINE
DRAINING THE CARBURETTOR
DRAINING THE FUEL TANK
PIC. 19
WARNING!
Generator is heavy and may require 2 people to lift.
Fuel Drain Hose

17
Item Remark Pre-operation
check (daily)
Initial 1 month or
6 hours
Every 3 month
or 12 hours
Every 6 month or
24 hours
Every 12 month
or 48 hours
Spark plug
Check condition
Adjust gap and clean
Replace if required
Engine oil
Check oil level
Replace
Air filter Clean
Replace if required
Fuel Tank
filter
Clean fuel tank filter
Replace if required
Valve
clearance
Check and adjust
when engine is cold
Fuel line
Check fuel hose for
cracks or damage
Replace if required
Exhaust
system
Check for leakage
Tighten or replace
gasket if required
Check exhaust screen
Clean and replace if
required
Carburettor Check choke
operation
Fittings/
Fastenings
Check all fittings and
fixtures and tighten if
required
Now that you have purchased your generator, should a need ever exist of repair or service, simply contact your nearest
Authorised Service Centre or other qualified service organisation. Be sure to provide all pertinent facts when you call
or visit.
Call or visit Smart Marketing Group for your closest centre
Aust. 1300 660 457 N.Z. 0800 474 876. www.smga.com.au/pages/warranty-and-returns
MAINTENANCE CHART
SERVICE

18
3500W DIGITAL INVERTER GENERATOR / Model Number: BS3500E
CHECKING/CLEANING THE AIR FILTER
For proper performance and long life, keep air filters
clean.
1. Loosen access panel screw and remove panel.
2. Loosen the air filter screw and remove the air filter
panel (Pic. 20).
3. Remove the air filter (Pic. 21).
4. If the filter element is dirty, clean with warm, soapy
water. Rinse and let dry.
5. Apply a light coat of engine oil to the element, then
squeeze it out.
6. Replace the element into the air filter box.
7. Replace air filter cover and tighten the air filter screw.
8. Replace the access panel and secure with the access
panel screw.
NOTE Do not run the generator without the air filter.
Rapid engine wear will result.
The spark plug must be properly gapped and free of
deposits in order to ensure proper engine operation.
To check:
1. Remove spark plug panel.
2. Remove the spark plug cap (Pic. 22).
3. Clean any dirt from around base of spark plug.
4. Remove spark plug using socket provided (Pic. 22 ).
5. Inspect spark plug for damage, and clean with a wire
brush before reinstalling. If insulator is cracked or
chipped, spark plug should be replaced. Make sure
electrode gap is 0.60mm-0.70mm.
NOTE If replacing, use the following recommended
spark plug: Torch A5RTC or NGK CR5HSA or Bosch U5AC
6. Screw spark plug back by hand, avoid damaging
threads of the cylinder.
7. Put the spark plug back in position and use the spark
plug socket to tighten it. If spark plug is new, use 1/2
turn to compress washer appropriate amount. If
reusing old spark plug, use 1/8 to 1/4 turn for proper
washer compression.
8. Replace spark plug cap.
9. Replace spark plug panel.
PIC. 20
PIC. 21
PIC. 22
MAINTENANCE
SPARK PLUG MAINTENANCE
SPARK PLUG LEAD

19
CLEANING THE EXHAUST PORT & MUFFLER
Depending on the type of fuel used, the type and
amount of oil used, and/or your operating conditions,
the exhaust port and muffler may become blocked with
carbon deposits. If you notice a power loss with your
petrol-powered tool, you may need to remove these
deposits to restore performance. We highly recommend
that only qualified service technicians perform this
service.
CLEANING THE FUEL TANK FILTER
1. Remove fuel cap.
2. lift out the fuel tank filter.
3. Clean the filter, replace if broken.
4. Dry the filter.
5. Slide back into the fuel tank.
6. Replace fuel cap.
Call or visit Smart Marketing Group for your
closest centre
Aust. 1300 660 457 N.Z. 0800 474 876.
www.smga.com.au/pages/warranty-and-returns
1. 1. Start generator.
2. Run generator, without load for about 2-3 minutes.
3. Stop generator.
4. Loosen access panel screw and then remove panel.
5. Remove oil filler cap, page 10 Pic. 2..
6. Position oil safe container next to the generator.
7. Lift and tip generator to drain the oil out of the “oil fill”.
8. Once oil sump is empty place generator on its feet,
wipe up any spills.
9. Replace oil drain cap. If changing oil refer to page 10
for oil filling details.
10. Fit access panel and secure with the access panel
screw.
NOTE: Improper disposal of engine oil can be harmful
to the environment. If you change oil please dispose of
it properly. Put it in a sealed container and take it to a
recycling centre. Do not discard it in household waste,
dump it on the ground or pour it down a drain
Depending on the type of fuel used, the type and
amount of oil used, your spark arrester on the outside
end of the muffler may become blocked with carbon
deposits. If you notice a power loss with your petrol-
powered tool, you may need to remove these deposits to
restore performance.
1. Remove the spark arrester with tools.
2. Brush the excess carbon deposits from the inside of
the spark arrester
3. Refit the spark arrester
Never run your generator without the spark arrester as
sparks may exit the muffler and cause a grass fire.
CLEANINGDRAINING ENGINE OIL
CLEANING SPARK ARRESTER
WARNING!
Generator is heavy and may require 2 people to lift.

20
3500W DIGITAL INVERTER GENERATOR / Model Number: BS3500E
Engine won’t
Start
Low Engine
Output
Engine Runs
Erratically
Insufficient
Compression
Sufficient
Compression
Loose Spark Plug
Loose Cylinder
Head Bolt
Damaged Gasket
Tighten Plug
Tighten Bolt
Replace Gasket
FUEL SYSTEM PROBLEMS
No Fuel Supplied
to Combustion
Chamber
Insufficient Pulling
Speed for Starting
Foreign Matter in
Fuel Tank
Clogged Fuel Line
No Fuel in Tank
Fuel Tap Not Open
ELECTRIC SYSTEM PROBLEMS
Combustion
chamber
supplied
with fuel
Poor spark
Pull Recoil Quickly
Clean tank
Clean fuel line
Fill with Correct Fuel,
See Page 2
Rotate START Switch
to ON
Spark plug dirty
with carbon or
wet with fuel
Clean spark plug
Damaged Spark
Plug
Replace Spark Plug
Faulty magneto
Service Agent
Improper
adjustment of
carburetor
Good
Spark
Insufficient
Pulling Speed for
Starting
Pull Recoil Quickly
Wrong Grade
of Fuel Used
Check Grade of Fuel,
Unleaded 91 Petrol,
No Ethanol, see
page 2
Overloading
Check the attached
Appliances', refer
page 13
CORRECTIVE
ACTION
PROBABLE CAUSE
CONDITION
Fill sump with
correct oil,
See page 2
No Oil / Low Oil Level
Overloading
FAULT CHART