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AtmosFear™ Tour HZ Manual - Rev. A (c) 2015 Blizzard Lighting, LLC
Keeping Your AtmosFear™ Tour HZ As Good As New
This unit is a rugged, tough piece of professional equipment, and as long as
you take care of it, it will take care of you. That said, like anything, you’ll need
to take care of it if you want it to operate as designed. You should absolutely
keep the xture clean, especially if you are using it in an environment with a lot
of dust, haze, wild animals, wild teenagers or spilled drinks.
Cleaning Instructions:
1.) You should follow these instructions after approximately 40 hours of use.
2.) Take off the nozzle before heating the Haze machine, and clean the nozzle
with straight vinegar.
3.) To clean the tank, pour in and run a solution of 80% distilled water and 20%
white vinegar through the machine. When empty turn off the machine.
4.) Wait for it to cool down, re-install the nozzle, and you can now add more
uid to prepare for its next use.
Returns (Gasp!)
We’ve taken a lot of precautions to make sure you never even have to worry
about sending a defective unit back, or sending a unit in for service. But,
like any complex piece of equipment designed and built by humans, once in a
while, something doesn’t go as planned. If you nd yourself with a xture that
isn’t behaving like a good little xture should, you’ll need to obtain a Return
Authorization (RA).
Don’t worry, this is easy. Just go to our website and open a support ticket at
www.blizzardlighting.com/tickets, and we’ll issue you an RA. Then, you’ll need
to send the unit to us using a trackable, pre-paid freight method. We suggest
using USPS Priority or UPS. Make sure you carefully pack the xture for transit,
and whenever possible, use the original box & packing for shipping.
When returning your xture for service, be sure to include the following:
1.) Your contact information (Name, Address, Phone Number, Email address).
2.) The RA# issued to you
3.) A brief description of the problem/symptoms.
We will, at our discretion, repair or replace the xture. Please remember
that any shipping damage which occurs in transit to us is the customer’s
responsibility, so pack it well!
Shipping Issues
Damage incurred in shipping is the responsibility of the
shipper, and must be reported to the carrier immediately upon
receipt of the items. Claims must be made within seven (7)
days of receipt.
