BLUE MOUNTAIN FANS Prism 21304 User manual

42” Prism
Ceiling Fan
Owner’s Manual
Models #21304/05

SAFETY INSTRUCTIONS
1
WARNING:
•To avoid risk of electrical shock, be sure to shut off power at the main fuse or circuit breaker
panel box before installing or servicing this fixture. Turning off the electrical power by using the
light switch only is not sufficient to prevent electrical shock hazard.
•To reduce the risk of injury, install the fan so that the blades are at least 7 feet (2.1 meters)
above the floor and at least 30 inches (0.76 meters) from the tip of the blades to the wall.
•To reduce the risk of fire, electric shock, or personal injury, mount to outlet box marked
“acceptable for fan support up to 35 lbs. (16 kg)” and use mounting screws provided with the
outlet box.
•All wiring must be in accordance with the National Electrical Code ANSI/NFPA 70 and any
applicable local codes. Electrical installation should be performed by a qualified licensed
electrician.
•To reduce the risk of fire or electric shock, do not use this fan with any solid-state speed control
device.
CAUTION:
•Check and retighten all screws, nuts, and bolts to insure they are secured prior to operating the
fan.
•Do not bend the blade iron brackets when installing the brackets, balancing the blades, or
cleaning the fan. Do not insert foreign objects in between rotating fan blades.
•Be sure outlet box is properly grounded and that a ground wire (green or bare) is present.
•When changing (reversing) the blade direction, turn off the fan and wait for the fan blades to
stop completely.
•To reduce the risk of serious bodily injury, do not use power tools to assemble any part of the
fan, including the blades.
•To reduce the risk of personal injury, use only parts provided with this fan. The use of parts
other than those provided with this fan will void the warranty.
•Do not use water or detergents when cleaning the fan or fan blades. A dry dust cloth or lightly
dampened cloth is recommended to prevent scratching and will be suitable for most cleaning.
•In case this fan needs to be returned to the factory for repairs, it must be shipped in its original
carton and foam inserts to insure proper protection against shipping damage that may exceed
the initial cause for return.
•Please read and understand these safety instructions and the installation guide before
attempting to assemble, install, or operate the fan.

2
PACKAGE CONTENTS
PART
DESCRIPTION
QUANTITY
PART
DESCRIPTION
QUANTITY
A
Ceiling Mounting Bracket
1
G
Light Kit Housing Screws (pre-
installed on bottom of motor
housing)
4
B
Upper Motor Housing
1
H
Light Kit Glass
1
C
Upper Motor Housing
Screws
4
I
Handheld Remote Control and
12V Battery
1
D
Blades
4
J
Hardware Bag and Balancing
Kit
1
E
Blade Screws and Washers
12
K
Owner's Manual
1
F
Light Kit Housing
1
L
Remote Receiver (not shown -
preinstalled in top housing)
1
IMPORTANT REMINDER: You must use the parts provided
with this fan for proper installation and safety.
HARDWARE KIT
OWNER’S MANUAL
A
G
B
D
C
H
I
J
K
E
F

3
HARDWARE KIT CONTENTS
NOTE: For your convenience some extra hardware may be included. The quantity listed
above is the number required for installation.
Tools required for assembly: Step Ladder, Phillips Screwdriver, Wire Strippers, Safety
Glasses, Pliers, and Electrical Tape.
Helpful Tools: AC Tester Light/Multimeter, Tape Measure, and Wiring Handbook
PART
DESCRIPTION
QUANTITY
AA
Wire Connectors: 3 large
for house wiring
3
BB
Blade screws
12
CC
Fiber Blade Washers
12
DD
Machine Screws and Lock
Washers
2 each
EE
Wood Screws and
Washers
4 each
FF
Balance Kit
1
TOOLS REQUIRED (not included)
AA
BB
FF
CC
DD
EE

4
DIMENSION REFERENCE
A: 11.5 in.
B: 7.4 in.
C: 9.1 in.
D: 8.1 in.
NOTE: Make sure blades are at least 30 inches from any wall or obstruction and at least
7 feet above the floor.
A
B
N
C
D

5
ASSEMBLY INSTRUCTIONS
1. Turn OFF the electrical power at the
main fuse or circuit breakers.
NOTE: Before continuing installation,
confirm that the power is still turned
off at the main circuit breaker or by
removing the correct fuse. Turning
the power off using a wall switch is
not sufficient to prevent electrical
shock.
2. Secure the mounting bracket to the
outlet box (not included) using the
screws and washers provided with the
outlet box. Feed the wires from the
ceiling box through the center hole of
the mounting bracket.
WARNING: To reduce the risk of fire
electrical shock, or personal injury,
mount to the outlet box marked
“acceptable for fan support” using the
mounting screws and washers
provided with the outlet box.
3. Note the hanging hook on the under-
side of the mounting bracket. The
upper motor housing will be
temporarily hung from this hanging
hook in the next step.
1
2
3

6
ASSEMBLY INSTRUCTIONS
4. Utilizing one of the holes in the top
ring of the upper motor housing, hang
the housing from the mounting hook
as shown. This will allow for hands-
free wiring of the fan.
5. Locate the pre-installed remote
receiver in the top of the motor
housing. Locate the white, black, and
green wires. These will be used for
wiring the receiver to the house
wiring in Step 6.
Confirm that the pre-installed 9-pin
wiring harness plug that secures the
connection between the fan and
remote receiver is secure. If it is not
connected, line up the two 9-pin plugs
and connect until snug. The side with
the clip needs to line up with the side
that has the clip catch. See A.
The remote receiver should look
similar to this photo. See B.
4
5
Image A
Image B

7
ASSEMBLY INSTRUCTIONS
6. WIRING THE FAN:
Use the supplied wire connectors to connect
the wires from the remote receiver to the
power supply wires coming out of the ceiling
according to the wiring diagram and
following instructions:
Connecting the remote receiver to the
power supply:
•Connect the white wire from the receiver
to the white wire coming from the
ceiling. Secure with wire nut.
•Connect the black wire from the receiver
to the black wire coming from the
ceiling. Secure with wire nut.
•Connect all green (ground) wires
together: Connect the green wire from
the fan to the green wire from the
mounting bracket and the green wire
from the ceiling. Secure with wire nut.
Note: The black rubber wire coming out of
the receiver is the antenna. Tuck that
antenna wire alongside the inside of the top
of the motor housing by the receiver so that
it is out of the way when securing the motor
housing to the ceiling bracket in the next
step. The antenna wire is to remain on the
inside of the motor housing.
IMPORTANT: After the connections have
been made, make sure all connections are
secure and the wires do not come loose
from the wire nuts.
6

8
ASSEMBLY INSTRUCTIONS
7. SECURING THE MOTOR HOUSING:
Remove the motor housing body from
the bracket hook and swing the fan up
into place onto the ceiling bracket.
Note: When swinging the fan up onto the
bracket, be sure that the mounting hook
does not interfere with the remote
receiver or the antenna wire.
Align the two keyhole screw openings
with two screws that should be partially
installed. Position the housing onto the
two screws, slide into place in the
keyhole slots, and tighten the screws.
Using the remaining two screws from the
mounting bracket, line up the other two
holes in the side of the motor housing,
insert screws, and tighten down. Confirm
that the upper housing is secure.
8. INSTALLING THE BLADES:
Insert the blade into the blade slot
around the motor housing and line up
the three (3) holes at the end of the
blade with the 3 holes in the motor
housing. Secure the blade to the fan
using (3) blade screws and (3) fiber blade
washers.
Repeat for the remaining blades.
Note: To prevent the risk of
overtightening, do not use power tools
to assemble the blades.
7
Blade Screws
and Washers

9
ASSEMBLY INSTRUCTIONS
9. CONNECTING THE LIGHT KIT --
Position the light kit housing under the
fan. Connect the light kit wiring harness
by inserting the white wire from the fan
to the white wire from the light kit and
the black (or blue) wire from the fan to
the black wire from the light kit. Be sure
connections are firmly inserted and
secure.
10. Remove the (4) pre-installed
screws on the ring on the bottom of fan
and line up the holes with the (4) holes
on the light kit plate. Firmly secure the
light kit plate to the fan with the (4)
screws.
11. INSTALLING THE LIGHT KIT GLASS
Position the glass bowl to line up with
the bottom of the light kit. While holding
the glass up to the bottom of the light
kit, turn the glass clockwise until the
notch in the glass slips into the light kit
channel. Continue to turn clockwise until
snug and tight. DO NOT OVERTIGHTEN.
Assembly complete..
10
9
11

10
ASSEMBLY INSTRUCTIONS
12. Restore the power to the main fuse
or circuit breaker.
12

11
OPERATING INSTRUCTIONS
USING THE REMOTE CONTROL
•To turn the fan ON, press any of the
three fan speed buttons (LOW, MED, HI).
•Press the OFF button to turn the fan off.
•To turn on the light, quickly press and
release the light bulb button.
•To raise or dim the light level, hold down
the light bulb button until the desired
level of brightness is reached then
release.
•Using the “Safe Exit” feature: Your
remote features our Safe Exit mode
which allows extra time to safely exit the
room with the light still on:
oPress the fan OFF button for 5
seconds to initiate the Safe Exit
mode.
oThe light will remain on, and the
fan will be off.
oThe light will stay on for
approximately 60 seconds and
then turn off automatically.
Remote Control

12
OPERATING INSTRUCTIONS
REVERSE SWITCH
Use the fan reverse switch, conveniently
located in the battery compartment of
the handheld remote, to optimize your
fan for seasonal performance. Using a
ceiling fan will allow you to raise your
thermostat setting in summer and lower
your thermostat setting in winter without
feeling a difference in your comfort.
In warmer weather, move the reverse
switch to the left which will result in
downward airflow creating a wind chill
effect.
In cooler weather, move the reverse
switch to the right which will result in
upward flow that can help move
stagnant, hot air off the ceiling area.
IMPORTANT: Wait for fan to stop before
moving the reverse switch. The reverse
switch must be set either completely to
the left or right for the fan to function
correctly. If the reverse switch is set in
the middle position, the fan will not
operate.
Reverse
Switch

13
TROUBLESHOOTING
FAN DOES NOT START:
•Check the circuit breaker and confirm the power is ON.
•Make sure wall switch is ON.
•Confirm the battery is installed correctly in the handheld remote; install a fresh battery.
•Make sure you are in the normal range for the remote control of 10’ – 20’ (3m – 6m).
•Check that the motor reversing switch is correctly engaged and set to left or right position. The
reverse switch will either be on the top of the motor housing or in the remote battery
compartment (varies by model). Fan will not run if switch is in the middle.
•Confirm that the blades spin freely and that there are no obstructions between the blades or
into the motor housing. Turn off power at circuit breaker and at wall switch, loosen the canopy,
and check that all wiring connections from the household supply wires to the remote receiver
and to the fan wires are secure.
FAN IS NOISY:
•Make sure all screws are snug and secure including blade screws into the blade irons, blade
irons onto the motor, and screws on canopy and switch housing cover.
•Make sure all blades and blade irons are properly installed.
•Some ceiling fan motors are sensitive to solid state variable speed wall controls. If the fan is
controlled by these types of controls remove the control and replace with a standard wall
switch to enable the remote control to operate the fan and light.
FAN WOBBLES:
•Make sure fan mounting bracket is securely tightened to the ceiling outlet box and the ceiling
box is securely fastened to the ceiling joist or other adequate support structure.
•Confirm that the hanger ball is properly seated in the mounting bracket. The tab in the
mounting bracket should be seated in the slot in the downrod ball.
•Make sure all blades are installed correctly and all screws are secure. Also confirm that the two
set screws in the downrod are tight in the yoke.
•Balance the fan blades using the blade balancing kit included with the fan.
WARNING: Before beginning any troubleshooting or maintenance work always shut off the
power supply to avoid electrical shock hazard.

LIMITED LIFETIME WARRANTY
14
This limited lifetime warranty covers the ceiling fan from the date of purchase, for residential use by
the original purchaser, against defects in material and/or workmanship as follows:
Motor Limited Lifetime Warranty: If the ceiling fan motor fails during the ownership of the fan due to a
defect in material or workmanship, as determined solely by Blue Mountain Fans, a replacement fan will
be provided at no charge. If no replacement product or part can be provided, then we will provide a
comparable fan or part at the sole discretion of Blue Mountain Fans. This limited lifetime motor
warranty applies only to the motor itself and does not apply to electronic controls (remote control
transmitters, remote control receivers, or capacitors) used in conjunction with the motor. The
aforementioned electronic items are covered under the one-year warranty below.
One Year Warranty on all other parts: Except as otherwise indicated throughout this warranty, if any
part of your Blue Mountain ceiling fan fails at any time within one year of the date of purchase due to a
defect in material or workmanship and as solely determined by Blue Mountain Fans, a replacement
part will be provided at no charge.
Glass globes, light bulbs, remote control batteries, ordinary wear and tear, and fans that are damaged
by improper installation, mishandling, modifications, or damage to the fan while in your possession, or
unreasonable use including failure to provide necessary maintenance are not covered under this
warranty. This warranty does not cover any costs or fees associated with the labor required to install,
remove, or replace a fan or any fan parts, including electrician fees or labor charges.
Any replacement of defective parts for the ceiling fan must be reported within the first year from date
of purchase. Original purchaser must present a sales receipt or other document that establishes proof
of purchase. To obtain service please contact Blue Mountain Fans Customer Service online or by phone
as noted below. Do not attempt to ship your fan or any parts to Blue Mountain Fans without prior
written approval as otherwise your delivery will be refused. Blue Mountain Fans shall not be liable for
any incidental, consequential or special damages arising at or in connection with product use or
performance except as may otherwise be accorded by law. This warranty gives you specific legal rights
and you may also have other rights which vary from state to state. This warranty supersedes all prior
warranties.
Blue Mountain Fans Customer Service:
1-770-486-2000 [email protected]