Casablanca Twain User manual

1
Congratulations on your purchase of a Casablanca ceiling fan!
Your new fan will be a beautiful addition to your home, keeping you comfortable throughout
the year. The true appreciation of a Casablanca ceiling fan is only complete when put
into actual use. Great time and care have been taken to construct and enhance what are
otherwise functional appliances. Beauty is found in the integrity, craftsmanship, and attention
to detail. Thank you for looking for the nameplate that defines ceiling fans.
Twain™Ceiling Fan Owner’s Manual
Contents
PartsGuide .....................................................3
Product Specications ............................................5
Safety Considerations ............................................6
Mounting Guidelines ............................................7
Location .....................................................7
FanSize .....................................................7
StructuralSupport ............................................7
Sloped Ceiling Installations.....................................8
Installing the Mounting Hardware ................................9
Assembling ..................................................9
Attaching the Crossbar Mounting Bracket ........................9
AttachingtheCanopy ........................................10
Installing the Fan ...............................................11
Assembling .................................................11
HangingtheFan.............................................13
Connecting the Wires.........................................13
Installing the W-81 Wall Control .................................14
Operating the W-81 Wall Control ..............................16
AttachingtheCanopyHatch ..................................16
Installing the Blades ............................................17
Assembling .................................................17
Attaching...................................................17
Installing the Light Fixture ......................................18
Attaching the Light Fixture ....................................18
AttachingtheHalogenBulbs ..................................19
Attaching the Glass Shade.....................................20
Troubleshooting Tips ...........................................21
Problems and Possible Remedies ...............................21
Care Recommendations .........................................21
PN C2543001-TC1108

Twain™
2
RECORD MODEL AND SERIAL NUMBERS BEFORE INSTALLATION!
Please take a moment to locate the model number and serial number from your fan (see below) and record this
information on the Warranty page inside the front cover of your Owner’s Manual if it does not appear there already.
These numbers are found on the motor identification plate affixed to the fan motor in the location shown below:
PLEASE INSPECT ALL PACKAGING PRIOR TO DISCARDING!
Your Casablanca fan was crafted with pride and care and inspected thoroughly prior
to shipment. Before you begin to assemble and install your Casablanca fan, remove all
parts from the carton and check them against the Parts Guide in this manual.
Make sure all parts are included in the box
using the Parts Guide on the following pages.
If there are missing or broken parts:
Call 1-888-227-2178 Monday through Friday,•
7 a.m. to 4 p.m. PST. Your request will be
handled immediately. Replacement parts
will be sent to you via Federal Express.
Proper Parts Handling
Do not remove lightbulbs from their packaging•
until you are ready to install them.
Before discarding packaging materials, be•
certain that all parts have been removed.
Use a clean, dry paintbrush to remove small•
Styrofoam pieces that may remain after unpacking.
Do not brush Styrofoam into wiring cavities.•
The blades in each pack are matched for•
equal weight to assure smooth fan operation.
If more than one fan is being installed, do
not mix blades from different cartons.
When cleaning, painting, or working near your•
fan, be cautious of the fan and blades.
Always turn power to the ceiling fan OFF before•
replacing lightbulbs or working on your fan.
Never insert anything into the path of the•
fan blades while the fan is in operation.
Never install a fan over a pool or spa.•
Never operate a fan that has been•
damaged in any way.
Install the fan according to the
instructions in this manual.
If the fan does not work:
Refer to the Troubleshooting Tips•
in this Owner’s Manual.
Call Technical Support at 1-888-227-2178.•
Contact your local Authorized Service Center.•
Our Web site at www.casablancafanco.com contains
additional information on Casablanca products,
troubleshooting, and Authorized Dealer or Service
Centers. Please do not return this product to the store.
Serial Number
Model Number
Twain®
TYPE HANGER TYPE
DJ01 1151 MODEL #C25G624F
POMONA, CA
SERIAL No.: DJ06 2237
C25G624F
Motor Identification Plate

Twain™
3
Parts Guide
Item # Description Picture (not to scale) Quantity
1. Motor Housing 1
2. Crossbar Mounting Bracket 1
3. Right-Angle Screwdriver 1
4. Lag Screw and Washer 1
5. 1" x 8-32 Round-Head Screws and Washers 2
6. Canopy and Hatch 1
7. 2½" x 8-32 Canopy Screws and Lock Washers 5
8. 2¼"Perma•Lock™DownrodandBallAssembly 1
9. Allen Wrench 1
10. Wire Nuts 4
11. Light Fixture 1
12. Light Fixture Screws 4
13. Halogen Downlight Bulbs, 50W 2
14. Blades 5
15. Blade Iron Plate Screws 21

Twain™
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Item # Description Picture (not to scale) Quantity
16. Blade Iron Plates 5
17. Blade Irons 5
18. Blade Iron Screws 11
19. Balance Kit 1
20. Light Adapter Plate 1
21. Light Adapter Screws 3
22. Incandescent Uplight Bulbs, 25W 6
23. Glass Shade 1
24. Finial 1
25. W-81 Wall Control 1

Twain™
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Model name: Twain®
Model number: C25GXXXF
ETL Rating: Damp
Dimensions:
A = 11.9 "
B = 16.7" NOTE: Dimension
B includes light
fixture and glass.
C = 3"
D = 16.2"
E = 5.6"
Weight: 45 lbs.
Motor Type: XTR200™
Motor Size: 200mm x 30mm
Blade Span: 60"
Blade Iron Pitch: 14˚
No. of Blades: 5
Technology: W-81 wall control
Lightbulbs: (6) 25-watt B10 incandescent
(2) 50-watt T4 halogen
Airflow: 8,173 cfm
Electricity Use*: 97 watts
Airflow Eficiency*: 84.3 cfm/watt
*Performance data is for fan only. No lighting
wattage is included.
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
This device may not cause harmful interference.•
This device must accept any interference•
received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with
the limits for a class B digital device, pursuant to Part 15
of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in
a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions,
may cause harmful interference to radio communication.
However, there is no guarantee that the interference will
not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the•
equipment and receiver.
Connect the equipment into an outlet on a circuit•
different from that to which the receiver is connected.
Consult the dealer or an experienced•
radio/TV technician for help.
Product Specifications

Twain™
6
Safety Considerations
Safety and the proper operation of your Casablanca
fan both require a thorough knowledge of the
product and proper installation; therefore, before
attempting to install and operate your Casablanca
fan, read this Owner’s Manual completely and
carefully. Retain this manual for future reference.
CAUTION:ÑRISK OF ELECTRICAL SHOCK!
Turn off all electricity at the circuit breaker
or fuse box before attempting any
installation procedure. Installation is to be
in accordance with the National Electrical
ANSI/NFPA 70-1999 and local codes. If
you are unfamiliar with the wiring codes,
contact a qualified electrician. To avoid
overheating and possible damage to
other equipment, do not install control
to a receptacle, fluorescent light fixture,
operating appliance, or transformer-
supplied appliance.
This ceiling fan requires a grounded electrical supply•
of 120 VAC, 60 Hz and a minimum of 15-amp
circuit. The maximum current required for the fan
with light fixture is 3.2 amps (382 watts). The fan
uses about 1.1 amps (132 watts). Maximum light
current is about 2.1 amps (190 watts) of lighting.
Where wire nuts are employed, be sure all•
bare wires are fully inserted into the metal wire
connectors inside the plastic wire nut covering.
When installing the canopy, light kit, and wall•
controls, make sure all wires are carefully
tucked away and that no wires are pinched.
The fan must be supplied with three•
independent 120V AC supply wires to provide
power for the fan, the light, and neutral.
WARNING:ÑTo reduce the risk of
personal injury or damage to the fan,
do not bend the blade brackets or insert
foreign objects in between the rotating fan
blades.
WARNING:ÑTo reduce the risk of fire or
electric shock, do not use this fan with any
solid-state control device. Use only the
control provided with or recommended for
this fan.
Circuit Breaker
(Trip breaker for the
circuit you will be
working on)
Fuse Box
(Remove fuse for the
circuit you will be
working on)
18" 
84" 
70"
from wall to
end of blade
from wall to
center of fan
Dimensions indicated are the minimum
allowable for proper installation.
from bottom edge
of blade to oor

Twain™
7
Structural Support
Installing a New Ceiling Fixture Outlet Box
If you do not have an existing fixture located where
you wish to place your Casablanca fan, an approved
ceiling fixture outlet box must be installed and wired.
Using Existing Ceiling Fixture Outlet Box
After turning the power OFF at its source (either the circuit
breaker or fuse box), lower the old fixture and disconnect
the wiring. Check the ceiling fixture outlet box to be sure
it is marked “Approved for Ceiling Fan Mounting.” If it is
not, a new box must be installed. For new construction,
use an approved ceiling fixture outlet box with the rating
“50 lbs. or less”. Ensure that outlet box is mounted to a
joist or stud beam. If not, a 2x4 stud must be installed.
WARNING!ÑTo reduce the risk of fire,
electrical shock, or personal injury, mount
to outlet box marked “Acceptable Fan
Support of 22.7 kg (50 lbs.) or less” using
the mounting hardware provided with the
outlet box.
When to Use a Lag Screw
A lag screw is required under two conditions: the
fan weighs 36 lbs. or more or the existing ceiling
fixture outlet box needs to be modified for a ceiling
fan application (for example, you are replacing an
existing light fixture). We recommend that the ceiling
box be of sufficient capacity to support the weight
of the fan and light fixture under any conditions.
NOTE: The Twain weighs 45 lbs., so use of a
lag screw is required.
Mounting Guidelines
Before mounting your Casablanca fan, read the
following helpful recommendations. Location,
fan size, and structural support are important
factors to consider before installation.
Location
Ceiling fans have practical uses in almost every
room in your home. We suggest you follow
these mounting recommendations as you decide
where to install your Casablanca fan.
For safety reasons, the fan blades must•
be a minimum of 7’ above the floor.
Do not locate the fan in a doorway•
or above a swinging door.
In bedrooms, fans work best when•
mounted above the foot of the bed.
Over pool tables, be sure to provide plenty of•
clearance to avoid damage from pool cues.
In kitchens be sure to allow for open•
cupboard doors to clear the fan blades.
Do not install a fan close to or over a pool or spa.•
High humidity combined with corrosive gases
will destroy the finish and warp the blades.
Fan Size
Variable fan speed capability permits the use of
a full-size fan even in smaller rooms. For very
large rooms, two fans may be needed.

Twain™
8
Sloped Ceiling Installations
When to Use an Extension Downrod
For optimum performance and appearance, use
an extension downrod with your Casablanca
fan when installing on high (cathedral) ceilings
or sloped ceilings. Casablanca offers accessory
downrods in increments of 6" up to 5’. See your
Authorized Casablanca Dealer for details.
Calculation of Ceiling Angle
Use the tear-off Ceiling Angle Template card inserted
in this manual. It provides you with a simple “go” or
“no go” for installing your fan on a sloped ceiling.
NOTE: The fan may wobble or vibrate if the
downrod length is not long enough and the
inside blade is too close to the downslope or side
wall. Extending the downrod length usually will
solve this problem.
Suggested Extension Downrod Lengths
Ceiling Height Downrod Length
8' 0" standard
8' 6" standard
9' 0" 6"
9' 6" 12"
10' 0" 12"
11' 0" 18"
12' 0" 24"
13' 0" 36"
14' 0" 48"
15' 0" 60"
7' minimum
Blades must be a
minimum of 7 feet
above the oor
Extension
Downrod
Maximum angle
of Hang-Tru®
canopy = 32º
This slope is less than 32º.
It is OK to install your fan.
This slope is 32º. This is the
maximum slope that will allow the
fan to hang straight down. It is OK
to install your fan.
This slope is more than 32º. Your fan
will not hang straight down, so an
adaptor is necessary. Contact your
local Authorized Casablanca Dealer to
purchase a Sloped Ceiling Adapter.
EXAMPLE 3
EXAMPLE 2
EXAMPLE 1

Twain™
9
Assembling
1Determine the need for a lag screw based
on the Mounting Guidelines previously described.
If in doubt whether you need to install the lag
screw, consult a qualified electrician.
2If a lag screw is required, remove the plug
in the center of the ceiling fixture outlet box. If the
outlet box does not have a plug, drill a ½ inch hole
for the lag screw. After drilling a hole for the lag
screw, drill a ¼ inch hole 3 inches deep through the
beam supporting the ceiling fixture outlet box.
Attaching the Crossbar Mounting Bracket
3To install the crossbar mounting bracket,
route the outlet box wires along side of the crossbar
mounting bracket. (see Step 5 image) Attach the
crossbar mounting bracket to the outlet box with
the set of two round-head screws and washers. Use
caution when installing the screws and washers. Do
not pinch the outlet box wires in the washers.
CAUTION:ÑTo reduce the risk of personal
injury, use only the mounting hardware
provided with an approved outlet box (not
included) to install the crossbar mounting
bracket.
Installing the Mounting Hardware
Hardware (not to scale)
Crossbar Mounting
Bracket (1) Lag Screw and Washer (1) 1” x 8-32 Round-Head Screws and Washers (2) Right Angle Screwdriver
Canopy Hatch (1) Canopy (1) 2½” x 8-32 Canopy Screws (4) and Lock Washers (5)
STEPS 3-4
Joist
Ceiling fixture
outlet box
(ceiling fan rated)
Crossbar mounting
bracket
(ridge side down)
1” x 8-32 Round-
head screws (2)
Washers (2)
Ceiling wiring
GREEN ground wire
Lag screw and
washer (1)

Twain™
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4To install the lag screw (if needed), slide the
remaining washer onto the lag screw. Pass the
lag screw through the center hole in the crossbar
mounting bracket. Secure the lag screw into the
guide hole, tightening until the ceiling fixture outlet
box is firmly mounted to the support beam.
Attaching the Canopy
5To install the canopy hardware, set aside the
canopy hatch and attach the canopy to the crossbar
mounting bracket with three of the canopy screws
and lock washers. Using the right-angle screwdriver
provided, tighten each screw until the canopy hardware
is firmly mounted to the crossbar mounting bracket.
NOTE: On a sloped ceiling, align the canopy
opening with the top or peak of the room.
STEP 5
Canopy screws (4)
Lock washers (4)
Canopy
Canopy hatch
NO DRILL