Blue Seal E9311 User manual

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E9311 CONVECTION
OVEN RANGE
SERVICE
MANUAL
®

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WARNING: ALL INSTALLATION AND SERVICE REPAIR WORK MUST BE CARRIED
OUT BY QUALIFIED PERSONS ONLY.

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CONTENTS
This manual is designed to take a more in depth look at the E9311 convection oven range for the
purpose of making the unit more understandable to service people.
There are settings explained in this manual that should never require to be adjusted, but for
completeness and those special cases where these settings are required to change, this manual
gives a full explanation as to how, and what effects will result.
SECTION PAGE NO.
1. SPECIFICATIONS.........................................................................................................5
2. INSTALLATION.............................................................................................................7
3. OPERATION..................................................................................................................9
3.1 Oven
3.2 Hob
3.3 Explanation of Control System
4. MAINTENANCE.............................................................................................................13
4.1 Cleaning
4.2 Routine Procedures
5. TROUBLE SHOOTING GUIDE.....................................................................................15
5.1 Oven
5.2 Hob
6. SERVICE PROCEDURES.............................................................................................19
6.1 Fault Diagnosis
6.2 Access
6.3 Replacement
6.4 Adjustment / Calibration
7. ELECTRICAL SCHEMATICS.......................................................................................36
8. ELECTRICAL WIRING DIAGRAMS.............................................................................38
8.1 Oven
8.2 Hob
9. SPARE PARTS..............................................................................................................41
10. ACCESSORIES / OPTIONS..........................................................................................42
11. PARTS DIAGRAM........................................................................................................43
11.1 Main Assembly—Oven Section Only
11.2 Control Panel Assembly—Oven Section Only
12. SERVICE CONTACTS..................................................................................................47
APPENDIX A. POWER RELAY UPGRADE KIT...................................................................49
IMPORTANT: MAKING ALTERATIONS MAY VOID WARRANTIES AND APPROVALS.

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1. SPECIFICATIONS
MODEL: E9311
LEGEND
- Electrical connection entry point
Dimensions shown in millimetres.
Dimensions in inches shown in brackets.
FRONT
PLAN
SIDE
E
1
1E
796.5
ELECTRICAL ENTRY
90
ELECTRICAL ENTRY
E
1
120
1E
600
190
890
960
45
56.5
210
765
E
1
1E

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LOCATION
To ensure correct ventilation for the motor and
controls the following minimum installation
clearances are to be adhered to:
Rear 25mm / 1”
Left-hand side 75mm / 3”
Right-hand side 25mm / 1”
OVEN INTERNAL DIMENSIONS
Width 544 mm / 21.4”
Height 418 mm / 16.5”
Depth 432 mm / 17”
Oven Volume 0.10 m³ / 3.5 ft³
OVEN RACK SIZE
Width 536 mm / 21”
Depth: 370 mm / 14.5”
ELECTRICAL SUPPLY SPECIFICATION
Oven
230-240 V AC, 50 Hz, 13.0 A, 3.1kW @ 240 V
Hob
230-240 V AC, 50 Hz, 27.0 A, 6.5kW @ 240 V
ELECTRICAL PLUG SPECIFICATION
REQUIREMENTS (OVEN)
Australia 3-pin 250V 15A, AS/NZ 3112
Canada 3-pin 250V 15A, NEMA 6-15
New Zealand 3-pin 250V 15A, AS/NZ 3112
United Kingdom 3-pin 250V 13A fused, BS
1363A
United States 3-pin 250V 15A, NEMA 6-15
Other Countries 3-pin 250V 13A minimum,
type to meet country
standards
ELECTRICAL CONNECTION WIRE
CONDUCTOR SIZES (HOB)
Minimum: 4mm² / 16AWG

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this is not carried out, uneven cooking could
occur). The feet/legs used with bench or floor
mounting are adjustable and will require
adjusting in levelling the unit. It should be
positioned so the operating panel and oven
shelves are easily reachable for loading and
unloading.
BEFORE USE
Operate the oven for about 1 hour at 200°C
(400°F) to remove any fumes or odours which
may be present. Operate the element on HI
for about three minutes. This will produce
some smoke which will soon disappear.
ELECTRICAL CONNECTION—OVEN
E9311 convection ovens are supplied with
pre-fitted cords. Ensure unit is fitted with the
correct cord and plug for the installation.
Refer specifications section.
It is most important that the oven is installed
correctly and that the operation is correct
before use. Installation shall comply with local
electrical, health and safety requirements.
BEFORE CONNECTION TO POWER
SUPPLY
Unpack and check unit for damage and report
any damage to the carrier and dealer. Report
any deficiencies to your dealer. Fit the legs
which are packed inside the oven. Fit door
handle to oven door. Check that the available
power supply is correct to that shown on the
rating plate located on the right-hand side
panel (figure 2.3).
Oven
230-240 V AC, 50 Hz, 13.0 A, 3.1kW @ 240 V
Hob
230-240 V AC, 50 Hz, 13.0 A, 6.5kW @ 240 V
2. INSTALLATION
IMPORTANT: THE OVEN VENT
LOCATED ON THE CABINET TOP
MUST NEVER BE OBSTRUCTED.
WARNING: THIS APPLIANCE MUST BE GROUNDED.
LOCATION
To ensure correct ventilation for the motor,
and controls the following minimum
installation clearances are to be adhered to:
Rear 25mm / 1”
Left-hand side 25mm / 1”
Right-hand side 25mm / 1”
Figure 2.1
WARNING: THIS APPLIANCE HAS
INDEPENDENT ELECTRICAL CIR-
CUITS FOR THE OVEN AND HOB.
SEPARATE POWER CONNECTIONS
ARE REQUIRED.
Should changing of the cord be necessary,
gain access to the electrical connection
terminal block and strain relief by removing
the back panel (four screws).
ELECTRICAL CONNECTION—HOB
To access the electrical connection terminal
block, remove the back panel of the hob (six
screws).
WARNING: ALL INSTALLATION AND SERVICE REPAIR WORK MUST BE CARRIED
OUT BY QUALIFIED PERSONS ONLY.
Position the oven in its allocated working
position. Use a spirit level to ensure the oven
is level from side to side and front to back. (If
L1 L2 Ground
Phase Neutral
RED
BROWN
BLACK GREEN/YELLOW
GREEN
WARNING: THIS APPLIANCE MUST
BE GROUNDED / EARTHED
BLACK
BLUE
WHITE

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1
3
2
DOOR HANDLE INSTALLATION
1) Open oven door.
2) Remove two screws (item 2).
3) Remove the two screws (item 3) from the
handle (item 1).
4) Install the handle bracket through the slot
on the door side.
5) Screw in the two screws (item 2) fully,
then fully screw in the previous two screws
(item 3). Ensure that they are tight.
Figure 2.2
Oven Rating Plate
Figure 2.3
RATING PLATE LOCATION
The rating plate for the oven is located at the
bottom left corner of the RH side panel.
The rating plate for the hob is located on the
left side of the hob back panel.
Hob Rating Plate
Figure 2.4

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1. POWER
Depress to switch power on or off (switch
illuminates when power is on).
2. THERMOSTAT
Temperature range 50 - 280°C (120 - 550°F).
Indicator illuminates when elements are
cycling ON to maintain set temperature.
GRILL POSITION - The GRILL indicator will
illuminate indicating that the GRILL function
has been set. The HEATING indicator will
also illuminate whenever the elements are on.
3. BAKE TIMER
1 Hour bake timer.
(Indicator illuminates when “time up” (0)
reached, and buzzer sounds).
4. ROAST N HOLD
Depress switch to activate ’ROAST N HOLD’
function (Switch illuminates when ON).
5. ROAST TIMER
3 Hour roast timer.
(Indicator illuminates when “time up” (0)
reached, and product held at 75°C (167°F).
6. LIGHT SWITCH
Push switch to activate oven light.
(Light illuminates while button depressed).
1
6
5
4
3
2
3.1 OVEN
3. OPERATION
NOTE: A full user’s operation manual is supplied with the product and can be used for further
referencing of installation, operation and service.

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1. ELEMENT CONTROL
Each control knob can be turned in either di-
rection and set to provide any level of heating
between HI and LO. Start cooking at the
highest setting, and change to a lower setting
when the desired temperature has been
reached. Disc elements have the ability to
store heat, so cooking is able to continue for a
time after the element has been switched off.
2. INDICATOR LIGHTS
An indicator light is provided for each element
and will illuminate whenever the element is
switched on.
3.2 COOK TOP (HOB)
IMPORTANT: DO NOT PLACE HOT
COOKING VESSELS ON CONTROL
AREA.
1
2
Convex base
-heat loss Concave base
-heat loss Wet base
-corrosion Too small
-corrosion
-heat loss
Flat, heavy duty base
DISC ELEMENTS
Before using for the first time, heat the ele-
ment on HI for three minutes. This will pro-
duce some smoke which will soon disappear.
With continued use the "red spot" and
stainless steel trim ring may discolour. This is
a natural result of heat and does not affect the
operation of the element.
UTENSILS
To conserve power and achieve the best
cooking results, saucepans should have close
fitting lids and heavy duty flat bases which
remain flat when heated.
Do not use woks, very small saucepans or
those with buckled or bowed bases, as this
could waste power, lengthen the cooking time,
shorten the life of the element, and make
cleaning difficult.

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3.3 EXPLANATION OF CONTROL
SYSTEM
The E9311 Turbofan convection oven range
features multi-function operator controls for
which a correct understanding of their
operation is required before carrying out any
service or fault repair work. The control
device functions are explained as follows.
These are broken into separate sections for
the oven and hob.
Convection Oven
The oven is electrically independent of the
hob, and has it’s own electrical supply and
connection.
A power switch on the control panel isolates
all power to the controls of the oven. With the
power switch Off all functions of the oven are
inoperable.
NOTE: The supply voltage is fed directly to
the input side of the power relay whenever the
electrical supply is on.
With the power switch On (illuminated) power
is directly supplied to the 60 minute bake
timer, door microswitch, light switch, and the
hold switch circuit. (On units manufacture
prior to serial number 232053 power is also
supplied directly to the temperature control
circuit). Accordingly the oven circulation fan
will operate when the door is closed, and with
door open the oven light will come on and the
circulation fan will shut down, as these are
controlled via the door microswitch. The
control panel light switch will turn the oven
light on when the door is closed only when the
light switch is held in.
The 60 minute timer is a mechanical timer and
can therefore be operated with the oven’s
power switch On or Off. However, only with
the oven’s power switch On will the switch
contacts of the 60 minute timer turn on the
time-up buzzer and illuminate the time-up
indicator on the control panel. The buzzer
and time-up indicator provide indication that
the time setting has run down to zero and at
this point will remain On continuously until the
60 minute timer has been manually set back
to the Off (vertical) position. The 60 minute
timer does not control any other part of the
oven’s operating system as this timer is
independent of the temperature control and
heating system.
For units manufactured from serial number
232054, power to the temperature control
circuit and elements is supplied via a power
relay located near the terminal block at the
rear of the unit. Although the power relay has
two poles with changeover contacts, only the
normally closed contact on one pole is used -
the other is redundant. When the power
switch on the control panel is switched on the
power relay is energised and the normally
open contact is closed, providing power to the
temperature control circuit.
The temperature control of this oven is with a
capillary type thermostat which can be set to a
required cooking temperature, or set to the
Grill/Broil position to provide top browning or
grilling/broiling in the oven.
The thermostat switch has a separate switch
body assembled onto the front from the shaft
assembly and when the thermostat is set to a
cooking temperature, one set of contacts is
closed to switch power from the oven
thermostat to the bottom heating element in
the oven. The second switch contact of this
switch assembly remains open in this setting
and isolates power from the top element inner
coil. The top element outer coil is directly
switched on from the oven thermostat.
Accordingly only the top outer element and
the bottom element are used when a cooking
temperature is selected. The control panel
indicator light above the thermostat knob
cycles On and Off with the thermostat to
indicate when the elements are on and the
oven is heating.
When the thermostat control is set to the Grill
position the first switch contact opens and the
second switch contact closes. This
arrangement allows power to be provided to
the top element inner coil when the thermostat
is On, and isolates power from going to the
bottom heating element. The top element
outer coil which is directly fed from the oven
thermostat switch is therefore On in
conjunction with the top element inner coil
when the thermostat is set to the Grill position.
As both the top inner and outer element coils
are thermostatically controlled, the elements
will cycle On/Off with the door closed as the
thermostat setting in the Grill position is 300°C
(600°F). If the Grill position is selected with
the door open, the elements will remain On
continuously and the circulation fan will be
turned Off. The control panel Grill indicator
will illuminate when the thermostat is set to
the Grill position and will cycle On and Off
with the main heating indicator light.
The E311 Turbofan convection oven features
a Roast-and-Hold system which can be used
to automatically set the oven to a fixed holding

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temperature at the end of a timed cooking
period.
From serial number 232054: When the
Roast-and-Hold switch is turned On the switch
will illuminate and turn on a relay found on the
inside of the control panel. (This relay has
two poles with changeover contacts, but only
one pole is used). When this relay is switched
On the normally closed contact opens,
isolating the normal power supply to the oven
thermostat and the normally open contact
closes supplying power to the 3 hour roast
timer.
To serial number 232053: When the Roast-
and-Hold switch is turned On the switch will
illuminate and turn on a mini-contactor found
on the inside of the control panel. When this
relay is switched On a normally closed switch
pole on the contactor is open and the normal
power supply to the oven thermostat is iso-
lated. A second normally open switch pole is
closed and this provides power to the 3 hour
roast timer.
If the roast timer is in the Hold (vertical)
position the timer switch contacts will be in
their normally closed position and supply
power directly to the Hold thermostat located
behind the control panel. The Hold
thermostat is factory set to 75°C (167°F) and
will directly supply power to the bottom
heating element as required to maintain its
preset temperature.
If the main thermostat is turned On, power will
also be supplied to the top outer element coil
through the first switch contact of the
thermostat front switch assembly. In this case
the thermostat heating light will also cycle On/
Off as the Hold thermostat maintains
temperature.
In the Roast-and Hold mode the 3 hour timer
can be set to a selected roasting time. During
this time period the normally open switch
contacts of the timer are closed. The timer
has two change over switches and in this
position one is used to supply power to its
timing motor and the other is used to switch
power directly to the main oven thermostat.
During the 3 hour timer run-down period the
oven temperature will be controlled by the
main oven thermostat to the set temperature
and operate as previously described.
When the 3 hour timer has run down and
reached the Hold position the two switch
contacts change over to their normally closed
position which isolates power from the timer
motor and the oven thermostat. It also
switches power back to the oven hold
thermostat. At this point the temperature
control is now maintained by the hold
thermostat as previously described. To
cancel the hold circuit the Roast-and-Hold
switch is turned Off. This turns off the
contactor which removes power from the 3
hour timer and closes the contactor pole on
the contactor that feeds the main oven
thermostat.
The factory preset hold thermostat can be
adjusted as required to change the holding
temperature if necessary. Refer Service
section for this procedure.
Hob
The hob is electrically independent of the
oven and has it’s own electrical supply and
connection.
Four electric hot-plate elements are provided,
one being 2000 Watts, and the other three
being 1500 Watts.
Each element has three internal heating wire
coils which are all switched together from the
control energy regulator. Normally all three
heating wires in the element will be on
together whenever the control calls for heat.
However if the element hot-plate temperature
rises above a pre-set limit, an internal
temperature limiter switch will turn off one of
these heating wires to prevent the hot-plate
overheating. This situation is normally
created through HI heat settings without pans
on the hot-plate or unsuitable pan bases
being used (refer Operation Section). The
limit switch will automatically cut in and out to
prevent the element from overheating.
Each element is controlled by an energy
regulator that switches the element off in the
OFF position, turns the element on
continuously in the HI position, and in
between cycles the element on/off to create
different heat control.
The control indicator light will be illuminated
whenever a heat setting is selected to indicate
that the element is operating. It does not
cycle on/off with the element on/off cycling.
The Troubleshooting Guide should be used to
identify any incorrect oven operation. On
correct identification of the operating fault the
Troubleshooting Guide will make reference to
the corrective action required, or refer to the
Fault Diagnosis section and/or Service section
to assist in correction of the fault.

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IMPORTANT: THIS UNIT IS NOT
WATER PROOF.
DO NOT USE A WATER JET SPRAY TO
CLEAN INTERIOR OR EXTERIOR OF
THIS UNIT.
WARNING: ALWAYS TURN THE
POWER SUPPLY OFF BEFORE
CLEANING.
EXTERIOR
Clean with a good quality stainless steel
cleaning compound. Harsh abrasive cleaners
may damage the surface.
INTERIOR
Ensure that the oven chamber is cool. Do not
use wire brushes, steel wool or other abrasive
materials. Clean the oven regularly with a
good quality oven cleaner. Take care not to
damage the fan or the tube at the right side of
the oven which controls the thermostat.
OVEN RACKS
To remove, slide out to the stop position, raise
the front edge up, and lift out.
SIDE RACKS
Undo the thumbscrew (anti-clockwise rotation)
securing rack to oven wall, swing rack to-
wards centre of oven to disengage location
pin at front of side, and pull rack forward to
remove. To replace, engage rack in rear
holes, swing towards side of oven to engage
in front hole, and replace thumbscrew.
FAN BAFFLE
To remove, unscrew the oven lamp glass and
lift the baffle out. To replace, locate the
bottom edge of the baffle over the bottom
element terminal plate and secure in place
with the oven lamp glass.
4. MAINTENANCE
OVEN SEALS
To remove, hold at their centre point and
pull forward until they unclip. Remove side
seals first, then top and bottom. The seals
may be washed in the sink, but take care not
to cut or damage them. To replace, ensure
that the lip is facing the oven opening. Fit
the top and bottom seals first, then the side
seals.
OVEN DOOR GLASS
Clean with conventional glass cleaners
COOK TOP ELEMENTS
Remove all spillovers with a damp cloth as
soon as possible.
When cool, the element may be cleaned
with a nylon scourer or a damp cloth and
domestic cleaning powder. Do not scratch
or scrape the surface. After cleaning, wipe
surface with a clean damp cloth. Dry the
element by switching it on for a short time
and then wipe just a trace of cooking oil over
the surface. (This is particularly important if
the cooktop will not be used for a period of
time).
Use clean dry saucepans, as water, salt,
condensation and spillovers can cause hot-
plate corrosion. Specialised cleaners readily
available for domestic cooktops are also
recommended. With regular use they will
build up a protective coating on the element
surface and make future cleaning easier.
IMPORTANT: DO NOT OVER
TIGHTEN LAMP GLASS.
4.1 CLEANING
WARNING: ALL INSTALLATION AND SERVICE REPAIR WORK MUST BE CARRIED
OUT BY QUALIFIED PERSONS ONLY.

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4.2 ROUTINE PROCEDURES
PROCEDURE INTERVAL
DOOR SEALS Check for deterioration. 12 months
DOOR PIVOT BUSHES Check for wear. 12 months
DOOR CATCH Ensure that catch is adjusted such that the door closes
properly. 12 months
ELEMENTS Check that element resistances are correct to their rating
(refer 6.3.11) 12 months

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5. TROUBLE SHOOTING
FAULT POSSIBLE CAUSE REMEDY
THE OVEN DOES NOT
OPERATE / START
The mains isolating switch on
the wall, circuit breaker or fuses
are “off” at the power board.
The power switch on the oven is
off.
Incorrect electrical supply.
(Refer fault diagnosis 6.1.1)
Power switch on unit faulty.
(Refer fault diagnosis 6.1.1)
Turn on.
Depress switch. Switch will
illuminate.
Ensure electrical supply correct.
Replace.
(Refer service section 6.3.4)
FAN DOESN’T OPERATE Door not closed.
(Fan only operates with door
closed).
Door microswitch out of
adjustment.
(Refer fault diagnosis 6.1.2)
Door microswitch faulty
(Refer fault diagnosis 6.1.2)
Fan motor faulty.
(Refer fault diagnosis 6.1.2)
Wiring.
Close door.
Adjust.
(Refer service section 6.4.2)
Replace.
(Refer service section 6.3.2)
Replace.
(Refer service section 6.3.15)
Check for any loose wiring.
OVEN LIGHT NOT
ILLUMINATING - DOOR OPEN
OVEN LIGHT NOT
ILLUMINATING - DOOR
CLOSED
Blown bulb.
No power to light.
(Refer fault diagnosis 6.1.3)
Blown bulb.
Light switch faulty.
(Refer fault diagnosis 6.1.4)
Replace.
(Refer service section 6.3.1)
Replace.
(Refer service section 6.3.1)
Replace.
(Refer service section 6.3.4)
60 MINUTE TIMER WILL NOT
TIME DOWN
60 MINUTE TIMER
INACCURATE BELOW 20
MINUTES
Timer faulty.
Timer not set correctly.
Replace.
(Refer service section 6.3.7)
For timer settings below 20
minutes, always rotate past 20
minutes, then back to desired
time.
5.1 OVEN
WARNING: ALL INSTALLATION AND SERVICE REPAIR WORK MUST BE CARRIED
OUT BY QUALIFIED PERSONS ONLY.

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FAULT POSSIBLE CAUSE REMEDY
60 MINUTE TIMER NO TIME
UP BUZZER
60 MINUTE TIMER NO TIME
UP INDICATOR
Zero (time up) position not set
correctly.
Buzzer faulty.
(Refer fault diagnosis 6.1.5)
Timer not switching on buzzer.
(Refer fault diagnosis 6.1.5)
Indicator faulty.
(Refer fault diagnosis 6.1.6)
(Refer service section 6.4.5)
Replace.
(Refer service section 6.3.6)
Replace.
(Refer service section 6.3.7)
Replace.
(Refer service section 6.3.3)
NO HEAT Power relay faulty (From S/N
232054 only).
(Refer fault diagnosis 6.1.7)
Hold relay/mini contactor faulty.
(Refer fault diagnosis 6.1.7)
Thermostat faulty
(Refer fault diagnosis 6.1.7)
Replace.
(Refer service section 6.3.5)
Replace.
(Refer service section 6.3.11)
Replace.
(Refer service section 6.3.9)
NO TEMPERATURE
CONTROL Thermostat faulty
(Refer fault diagnosis 6.1.8) Replace.
(Refer service section 6.3.9)
SLOW RECOVERY Oven in ‘Roast ‘n Hold’ mode.
Overloading of oven.
Electrical supply incorrect.
Fan not working.
Thermostat calibration.
(Refer fault diagnosis 6.1.9)
Element(s) not working.
Switch off ‘Roast ‘n Hold’.
Reduce oven loading.
Check supply voltage is as per
rating plate voltage.
Check fan operation.
Correct calibration.
(Refer service section 6.4.1)
Correct element fault.
(Refer Fault: Top element,
Fault: Bottom element)
BOTTOM ELEMENT NOT
WORKING
TOP ELEMENT NOT
WORKING (IN BAKE MODE—
NOT GRILL / BROIL MODE)
Element faulty (blown).
(Refer fault diagnosis 6.1.10)
Element faulty / blown.
(Refer fault diagnosis 6.1.11)
Replace.
(Refer service section 6.3.13)
Replace.
(Refer service section 6.3.13)
NO THERMOSTAT HEATING
INDICATOR Indicator faulty.
(Refer fault diagnosis 6.1.12) Replace.
(Refer service section 6.3.3)
GRILL NOT WORKING
GRILL INDICATOR LIGHT NOT
WORKING
Element faulty / blown.
(Refer fault diagnosis 6.1.13)
Indicator faulty.
(Refer fault diagnosis 6.1.14)
Replace.
(Refer service section 6.3.13)
Replace.
(Refer service section 6.3.3)

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FAULT POSSIBLE CAUSE REMEDY
ROAST TIMER (180 MINUTE)
WILL NOT TIME DOWN
Roast ’n’ Hold switch not
depressed.
No power to timer / timer faulty.
(Refer fault diagnosis 6.1.15)
‘Roast ‘n Hold’ switch faulty.
(Refer fault diagnosis 6.1.15)
Depress switch. Switch will
illuminate.
Correct electrical fault / replace
timer.
(Refer service section 6.3.8)
Replace.
(Refer service section 6.3.4)
NO HOLD INDICATOR
HOLDING TEMPERATURE
INCORRECT
Faulty indicator.
(Refer fault diagnosis 6.1.16)
Faulty timer.
(Refer fault diagnosis 6.1.16)
Hold thermostat set
temperature incorrect.
Hold thermostat faulty.
(Refer fault diagnosis 6.1.17)
Replace.
(Refer service section 6.3.3)
Replace.
(Refer service section 6.3.8)
Adjust to correct temperature.
(Refer service section 6.4.4)
Replace.
(Refer service section 6.3.10)
DOOR DOES NOT CLOSE Tray in way of door.
Door seal obstruction.
Door handle installed
incorrectly.
Door ball catch setting incorrect.
Door pivot bushes / pins worn.
Correctly position tray in rack.
Correctly install door seal.
(Refer service section 6.3.19)
Fit correctly.
(Refer installation section)
Adjust.
(Refer service section 6.4.3)
Replace.
(Refer service section 6.3.20)
DOOR SEAL LEAKS Door seal damaged.
Door seal incorrectly fitted.
Door ball catch setting incorrect.
Door pivot bushes / pins worn.
Replace.
(Refer service section 6.3.19)
Correctly install door seal.
(Refer service section 6.3.19)
Adjust.
(Refer service section 6.4.3)
Replace.
(Refer service section 6.3.20)

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Revision 4/F3544
Convection Oven © Moffat Ltd, April 2005
5.2 HOB
FAULT POSSIBLE CAUSE REMEDY
THE HOB DOES NOT
OPERATE / START The mains isolating switch on
the wall, circuit breaker or fuses
are “off” at the power board.
The fuses at the rear of the hob
have blown.
Incorrect electrical supply.
Turn on.
Replace fuse link.
(Refer service section 6.3.21)
Check electrical fault.
Ensure electrical supply correct.
REAR ELEMENTS DO NOT
WORK
FRONT ELEMENTS DO NOT
WORK
One fuse at rear of hob has
blown.
One fuse at rear of hob has
blown.
Check electrical fault.
Replace fuse link.
(Refer service section 6.3.21)
Check electrical fault.
Replace fuse link.
(Refer service section 6.3.21)
ONE ONLY ELEMENT DOES
NOT WORK Energy regulator faulty.
(Refer fault diagnosis 6.1.19)
Element failed.
(Refer fault diagnosis 6.1.18)
Replace energy regulator.
(Refer service section 6.3.23)
Replace element.
(Refer service section 6.3.22)
NO INDICATOR LIGHT Faulty indicator.
Energy regulator faulty.
(Refer fault diagnosis 6.1.19)
Replace.
(Refer service section 6.3.24)
Replace.
(Refer service section 6.3.23)
NO HEAT CONTROL Energy regulator faulty.
(Refer fault diagnosis 6.1.19) Replace.
(Refer service section)
SLOW HEATING ON
ELEMENT Cooking pot / pan uneven base.
(Refer operation 3.2)
Energy regulator faulty.
(Refer fault diagnosis 6.1.19)
One element heating coil faulty.
(Refer fault diagnosis 6.1.18)
Element temperature limiter
activated.
(Refer fault diagnosis 6.1.19)
Use suitable pot / pan.
Replace.
(Refer service section 6.3.23)
Replace element.
(Refer service section 6.3.22)
Use suitable pots.
Replace element if faulty.
(Refer service section 6.3.22)

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Revision 4/F3544
Convection Oven © Moffat Ltd, April 2005
SECTION PAGE NO.
6.1 FAULT DIAGNOSIS..............................................................................................................21
6.1.1 Oven Does Not Operate / Start............................................................................21
6.1.2 Fan Does Not Operate.........................................................................................21
6.1.3 Oven Light Not Illuminating—Door Open............................................................21
6.1.4 Oven Light Not Illuminating—Door Closed..........................................................21
6.1.5 60 Minute Timer No Time Up Buzzer..................................................................22
6.1.6 60 Minute Timer No Time Up Indicator................................................................22
6.1.7 No Heat................................................................................................................22
6.1.8 No Temperature Control......................................................................................23
6.1.9 Slow Recovery.....................................................................................................23
6.1.10 Bottom Element Not Working...............................................................................23
6.1.11 Top Element Not Working (In Bake Mode—Not Grill / Broil)...............................23
6.1.12 No Thermostat Heating Indicator.........................................................................23
6.1.13 Grill Not Working..................................................................................................24
6.1.14 Grill Indicator Not Working...................................................................................24
6.1.15 Roast Timer (180 Minute) Will Not Time Down...................................................24
6.1.16 No Hold Indicator.................................................................................................24
6.1.17 Holding Temperature Incorrect............................................................................25
6.1.18 Hob Element Does Not Work...............................................................................25
6.1.19 Hob Heat Not Controlled Correctly......................................................................25
6.2 ACCESS................................................................................................................................26
6.2.1 Control Panel.......................................................................................................26
6.2.2 Service Panel (Rear Panel).................................................................................26
6.2.3 Baffle....................................................................................................................26
6.2.4 Control Panel (Rear)............................................................................................26
6.2.5 Hob (Cook Top)....................................................................................................27
6.2.6 Hob Base Panel...................................................................................................27
6.3 REPLACEMENT....................................................................................................................27
6.3.1 Light Bulb / Glass.................................................................................................27
6.3.2 Door Microswitch..................................................................................................27
6.3.3 Indicator Neon Light.............................................................................................27
6.3.4 Power / Roast / Lights Switches..........................................................................28
6.3.5 Power Relay (From S/N 232054).........................................................................28
6.3.6 Buzzer..................................................................................................................28
6.3.7 Bake Timer...........................................................................................................28
6.3.8 Roast Timer..........................................................................................................29
6.3.9 Thermostat...........................................................................................................29
6.3.10 Hold Thermostat...................................................................................................29
6.3.11 Hold Relay (From S/N 232054)............................................................................30
6.3.12 Mini-Contactor (To S/N 232053)..........................................................................30
6.3.13 Elements..............................................................................................................30
WARNING: ENSURE POWER SUPPLY IS SWITCHED OFF BEFORE SERVICING.
6. SERVICE PROCEDURES
WARNING: ALL INSTALLATION AND SERVICE REPAIR WORK MUST BE CARRIED
OUT BY QUALIFIED PERSONS ONLY.

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Revision 4/F3544
Convection Oven © Moffat Ltd, April 2005
6.3.14 Fan.......................................................................................................................30
6.3.15 Motor....................................................................................................................31
6.3.16 Outer Glass..........................................................................................................31
6.3.17 Inner Glass...........................................................................................................32
6.3.18 Inner Glass Seal...................................................................................................32
6.3.19 Door Seals...........................................................................................................32
6.3.20 Door Pivot Bushes...............................................................................................32
6.3.21 Cook Top Fuses...................................................................................................32
6.3.22 Hob Elements.......................................................................................................33
6.3.23 Hob Energy Regulators........................................................................................33
6.3.24 Hob Indicator Light...............................................................................................33
6.3.25 Hob Centre Securing Stud...................................................................................33
6.4 ADJUSTMENT / CALIBRATION..........................................................................................34
6.4.1 Thermostat Calibration.........................................................................................34
6.4.2 Door Microswitch Adjustment..............................................................................35
6.4.3 Door Alignment....................................................................................................35
6.4.4 Hold Temperature Adjustment.............................................................................35
6.4.5 60 Minute Timer Zero Position Adjustment..........................................................35
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