Bluegrass Living B500RTN Quick start guide

WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable va-
pors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
WARNING: This appliance is equipped for natural and
propane gas. Field conversion is not permitted other than
between natural or propane gases.
VENT-FREE GAS FIREPLACE
INSERT
OWNER’S OPERATION AND
INSTALLATION MANUAL
THERMOSTAT CONTROL
MODELS
B500RTN (SKU: 170272)
B500RTP (SKU: 170273)
This insert can be used in the mantel and
replace systems CM300-1
CSA/ANS
Z21.11.2 2019
Unvented
Room Heaters
Questions, problems, missing parts? Before returning to your retailer, call
our customer service department at 1-866-762-4050, 8:00 am - 4:30 pm CST,
Monday through Friday or email [e-mail]

www.factorybuysdirect.com 163087-01A2
TABLE OF CONTENTS
Safety ........................................................ 3
Specications ............................................ 5
Qualied Installing Agency ........................ 5
Product Features....................................... 5
Local Codes............................................... 5
Unpacking.................................................. 6
Product Identication................................. 6
Water Vapor: A By-Product Of
Unvented Room Heaters..................... 6
Air For Combustion and Ventilation ........... 7
Installation ................................................. 9
Operation................................................. 20
Inspecting Burners................................... 24
Care And Maintenance ............................ 25
Troubleshooting....................................... 26
Replacement Parts.................................. 29
Parts ........................................................ 30
Service Hints ........................................... 31
Technical Service..................................... 31
Accessories ............................................. 31
Warranty .................................................. 32
SAVE THIS BOOK
PATENT INFORMATION
This product may be covered by one or more of the following United States patents:
9,829,195 9,423,123 9,441,833 9,518,732 9,752,779 9,416,977 8,764,436
8,568,136 8,516,878 8,297,968 8,281,781 8,235,708 7,967,006
7,967,007 7,730,765 7,677,236 7,607,426 7,434,447
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This is an unvented gas-red heater. It uses air (oxy-
gen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be
provided. Refer to Air For Combustion and Ventilation
section on page 6 of this manual.
WARNING: FIRE, EXPLOSION AND ASPHYXIATION
HAZARD
Improper adjustment, alteration, service, maintenance, or
installation of this heater or its controls can cause death
or serious injury.
Read and follow instructions and precautions in User's
Information Manual provided with this heater.
This appliance may be installed in an aftermarket*, per-
manently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.

www.factorybuysdirect.com 3163087-01A
SAFETY
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate, or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning. Failure
to follow these instructions will
void the warranty.
Only a qualied installer, service
agent, or local gas supplier may
install and service this product.
This appliance is only for use
with the type of gas indicated on
the rating plate. This appliance
is not convertible for use with
other gases.
WARNING: Keep the appliance
area clear and free from combus-
tible materials, gasoline, and other
ammable vapors and liquids.
DANGER: Carbon monoxide
poisoning may lead to death!
CARBON MONOXIDE POISONING:
Early signs of carbon monoxide poisoning
resemble the u, with headaches, dizziness
or nausea. If you have these signs, the
heater may not be working properly. Get
fresh air at once! Have heater serviced.
Some people are more affected by carbon
monoxide than others. These include
pregnant women, people with heart or lung
disease or anemia, those under the inu-
ence of alcohol and those at high altitudes.
NATURAL AND PROPANE GAS: Natural
and propane gas are odorless. An odor-
making agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may
be present even though no odor exists.
WARNING: Do not allow fans
to blow directly into replace.
Avoid any drafts that alter burner
ame patterns.
WARNING: Do not use a
blower insert, heat exchange
insert or other accessory not ap-
proved for use with this heater.
WARNING: Due to high tem-
peratures, the appliance should
be located out of trafc and away
from furniture and draperies.
WARNING: Do not place
clothing or other ammable ma-
terial on or near the appliance.
Never place any objects in the
replace.
WARNING: Fireplace be-
comes very hot when running.
Keep children and adults away
from hot surfaces to avoid burns
or clothing ignition. Fireplace
will remain hot for a time after
shutdown. Allow surfaces to
cool before touching.
WARNING: Carefully super-
vise young children when they
are in the room with the heater.
Toddlers, young children and
others may be susceptible to ac-
cidental contact burns. A physi-
cal barrier is recommended if
there are at risk individuals in
the house. To restrict access to
a replace or stove, install an
adjustable safety gate to keep
toddlers, young children and
other at risk individuals out of
the room and away from hot
surfaces.

www.factorybuysdirect.com 163087-01A4
SAFETY
WARNING: The re screen or
guard designed for this unvent-
ed appliance must be installed
prior to operation.
1. Do not place propane supply tank(s) inside
any structure. Propane supply tank(s)
must be placed outdoors.
2. This heater shall not be installed in a
bedroom or bathroom.
3. This heater needs fresh air ventilation to
run properly. This heater has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the heater
if not enough fresh air is available. See
Air for Combustion and Ventilation, pages
7 and 8. If heater keeps shutting off, see
Troubleshooting, page 26.
4. Keep all air openings in front and bottom
of heater clear and free of debris. This will
ensure enough air for proper combustion.
5. If heater shuts off, do not relight until you
have provided fresh, outside air. If heater
keeps shutting off, have it serviced.
6. Do not run heater:
• Where ammable liquids or vapors are
used or stored.
• Under dusty conditions.
7. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater
off. If heated, the vapors from these prod-
ucts may create a white powder residue
within burner box or on adjacent walls or
furniture.
8. Always run heater with control knob at
PILOT or ON locked positions. Never set
control knob between locked positions.
Poor combustion and higher levels of
carbon monoxide may result.
9. Do not use heater if any part has been
under water. Immediately call a qualied
service technician to inspect the room
heater and to replace any part of the
control system and any gas control which
has been under water.
10. Turn off and unplug heater and let cool
before servicing. Only a qualied service
person should service and repair heater.
11. Operating heater above elevations of
4,500 feet could cause pilot outage.
12. To prevent performance problems, do
not use propane fuel tank of less than
100 lbs. capacity.
13. Do not use this heater as a wood-burning
heater. Use only the logs provided with
the heater.
14. To prevent sooting, follow the instructions
in Care and Maintenance (see page 25).
15. Do not add extra logs or ornaments such
as pine cones, vermiculite, or rock wool.
Using these added items can cause soot-
ing. Do not add lava rock around base.
Rock and debris could fall into the control
area of heater. After servicing, always
replace screen before operating heater.
16. This heater is designed to be smokeless.
If logs ever appear to smoke, turn off
heater and call a qualied service person.
Note: During initial operation, slight smok-
ing could occur due to log curing and the
heater burning manufacturing residues.

www.factorybuysdirect.com 5163087-01A
SPECIFICATIONS
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equipment
or accessories, and repair and equipment ser-
vicing. The term “qualied agency” means any
individual, rm, corporation, or company that
either in person or through a representative
is engaged in and is responsible for:
a) Installing, testing, or replacing gas piping
or
b) Connecting, installing, testing, repairing, or
servicing equipment; that is experienced in
such work; that is familiar with all precautions
required; and that has complied with all the
requirement of the authority having jurisdiction.
PRODUCT FEATURES
SAFETY PILOT
This heater has a pilot with an Oxygen Deple-
tion Sensing (ODS) safety shutoff system. The
ODS/pilot shuts off the heater if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This heater is equipped with an electronic
piezo control system. This system requires
one AAA battery (provided).
2 GAS OPTIONS AVAILABLE
Your heater is equipped to operate on either
propane or natural gas. The heater is shipped
from the factory ready for connecting to pro-
pane. The heater can easily be changed to
natural gas by having your qualied installer
follow the instructions on page 10 and the
markings on the heater.
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street
New York, NY 10036
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02269-9101
This heater is designed for vent-free operation.
State and local codes in some areas prohibit
the use of vent-free heaters.
State of Massachusetts: The installation
must be made by a licensed plumber or gas
tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
In the State of Massachusetts the gas
cock must be a T-handle type. The State
of Massachusetts requires that a exible
appliance connector cannot exceed three
feet in length.
B500RTN B500RTP
Gas Type Natural Gas Propane Gas
Ignition Piezo Ignitor Piezo Ignitor
Input Rating 32,000 Btu/Hr 32,000 Btu/Hr
Pressure Regulator Setting 3" W.C. 8" W.C.
Inlet Gas Pressure* (inches of water)
(*for purposes of input adjustment)
Maximum 10.5" Maximum 14"
Minimum 4" Minimum 11"
Heater Dimensions (WxHxD) • 33.27" × 36.38" × 18.38"
Carton Dimensions (WxHxD) • 35.85" × 40.19" × 20.49"
Stove Weight • 88.2 lbs
Shipping Weight • 98.5 lbs

www.factorybuysdirect.com 163087-01A6
PRODUCT IDENTIFICATION
Figure 1 - Vent-Free Fireplace Insert
Hood
Screen
Heater Controls
(Behind Panel)
WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combus-
tion. An unvented room heater produces ap-
proximately one (1) ounce (30 mL) of water
for every 1,000 BTUs (0.3 KWs) of gas input
per hour. Unvented room heaters are recom-
mended as supplemental heat (a room) rather
than a primary heat source (an entire house).
In most supplemental heat applications, the
water vapor does not create a problem. In
most applications, the water vapor enhances
the low humidity atmosphere experienced
during cold weather.
The following steps will help ensure that water
vapor does not become a problem.
1. Be sure the heater is sized properly for the
application, including ample combustion
air and circulation air.
2. If high humidity is experienced, a dehu-
midier may be used to help lower the
water vapor content of the air.
3. Do not use an unvented room heater as
the primary heat source.
UNPACKING
1. Remove top inner pack.
2. Tilt carton so that heater is upright.
3. Remove protective side packaging.
4. Slide heater out of carton.
5 Remove protective plastic wrap.
6. Hold the screen, lift, and pull forward.
7. Remove log set by cutting plastic ties.
8. Carefully unwrap log.
9. Check for any shipping damage. If heater
or log is damaged, promptly inform your
dealer where you bought the heater.

www.factorybuysdirect.com 7163087-01A
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a conned
space or unusually tight construc-
tion unless provisions are made
for adequate combustion and
ventilation air. Read the following
instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning ap-
pliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
WARNING: This heater shall
not be installed in a room or
space unless the required vol-
ume of indoor combustion air
is provided by the method de-
scribed in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes.
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combus-
tion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code,ANSI Z223.1/NFPA 54,
the International Fuel Gas Code,
or applicable local codes.

www.factorybuysdirect.com 163087-01A8
VENTILATION AIR
Ventilation Air From Inside Building
AIR FOR COMBUSTION AND VENTILATION
Outlet
Air
Ventilated
Attic
Outlet
Air
Inlet
Air
Inlet Air Ventilated
Crawl Space
To
Crawl
Space
To Attic
Figure 2 - Ventilation Air from Inside
Building
Figure 3 - Ventilation Air from Outdoors
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Rework worksheet, adding the space of the
adjoining unconned space. The combined
spaces must have enough fresh air to supply
all appliances in both spaces.
Or
Remove
Door into
Adjoining
Room,
Option 3
Ventilation Grills
Into Adjoining Room,
Option 2
12"
12"
Ventilation
Grills into
Adjoining
Room,
Option 1

www.factorybuysdirect.com 9163087-01A
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied ser-
vice person must install heater.
Follow all local codes.
WARNING: Never install the
heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing, or other ammable
objects are less than 42" from
the front, top, or sides of the
heater
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as to-
bacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
cause walls to discolor.
Figure 4 - Minimum Clearances to Wall
and Ceiling
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation air
may cause mildew to form too much moisture.
See Air for Combustion and Ventilation, pages
7 and 8.
CHECK GAS TYPE
Be sure your gas supply is right for your heat-
er. Otherwise, call dealer where you bought
the heater for proper type heater.
CLEARANCES TO
COMBUSTIBLES
WARNING: You must main-
tain the minimum clearances
shown in Figure 4. If you can,
provide greater clearances from
oor, ceiling, and joining wall.
Measure from outermost point
of heater.
Minimum Wall and Ceiling
Clearances
A. Clearances from outermost point of heater
to any combustible side wall should not be
less than 7".
B. Clearances from the heater to the ceiling
should not be less than 42".
Note: When heater is installed directly on
carpeting, vinyl or other combustible material,
other than wood ooring, the heater must be
installed on a metal or wood panel extending
the full width and depth of the heater.
Ceiling
7"
Min.
7"
Min.
42"
Min.
Side
Wall
Side
Wall
Front View

www.factorybuysdirect.com 163087-01A10
INSTALLATION
BUILT-IN FIREPLACE INSTALLATION
Figure 9 - Rough Opening for Wall
Installation
Figure 7 - Clearance to Combustibles
Figure 8 - Fireplace Clearances
3/4" Clearance to Facia
Note: Height of fireplace opening on facia to be 30 1/2"
1
3
/
8
" Clearance to Sides, Back and Top
36 1/2"
37 3/4"
WARNING: Do not allow any
combustible materials to overlap
the rebox front.
WARNING: Do not allow
combustible or noncombustible
materials to cover any necessary
openings like louvered slots.
WARNING: Never modify or
cover the louvered slots on the
front of the rebox.
Built-in installation of this replace involves
installing replace into a framed-in enclosure.
This makes the front of the replace ush
with wall. If installing a built-in mantel above
the replace, you must follow the clearances
shown in Figure 7.
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
replace may become hot to the
touch. If installed properly, these
temperatures meet the require-
ment of the national product
standard. Follow all minimum
clearances shown in this manual
(see Figure 7).
1. Frame in rough opening. Use dimensions
shown in Figure 8 for the rough opening.
If installing in a corner, use dimensions
shown in Figure 10 (page 13) for the rough
opening. The height is 32 1/2", which is
the same as the wall opening above (see
Figure 9).
2. Carefully set replace in front of rough
opening with back of replace inside wall
opening.
Bottom Edge of
Vent Hood
2 1/2"
2"
4"
7"
8"
10"
12"
Note: All vertical measurements
are from lower edge of vent
hood to bottom of mantel shelf.
42" to
Ceiling
Safe
Zone
Mantel
Shelf
14" 16" 18"
35"
32
1
/2"
19"

www.factorybuysdirect.com 11163087-01A
INSTALLATION
3. Attach gas line to replace gas regulator.
See Connecting to Gas Supply, page 14.
4. Check all gas connections for leaks. See
Checking Gas Connections, page 16.
IMPORTANT: When nishing your rebox,
combustible materials such as wall board,
gypsum board, sheet rock, drywall, plywood,
etc, must have 1/2" clearance to the sides
and top of the rebox. Combustible materials
should never overlap the rebox front.
Figure 10 - Rough Opening for Corner
Installation
CAUTION: Do not operate
replace without hood in place.
1. Align 3 holes in upper side of hood with
holes in heat insulation board (see Fig-
ure 11).
2. Insert screwdriver through hole in top re-
box panel to secure hood to heat insulation
board with 3 screws (see Figure 11).
INSTALLING HOOD
35"
28 1/8
"
39 3/4"
56 1/4"
Figure 11 - Hood Installation
Hood
Heat
Insulation
Board
Top of Firebox
Top
Firebox
Panel

www.factorybuysdirect.com 163087-01A12
INSTALLATION
CONNECTING TO GAS SUPPLY
CAUTION: For propane gas,
never connect heater directly
to the gas supply. This heater
requires an external regulator
(not supplied). Install the exter-
nal regulator between the heater
and gas supply. Gas supplier
provides external regulator for
natural gas. The installer pro-
vides the external regulator for
propane gas.
CAUTION: Use pipe joint
sealant that is resistant to gas
(Propane or Natural Gas).
Before installing heater, make sure you have
the items listed below:
• external regulator for propane unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to natural gas and pro-
pane gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
• exible gas hose (check local codes)
• 3/8" NPT brass tting
* A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable al-
ternative to test gauge connection. Purchase
the optional CSA design certied equipment
shutoff valve from your dealer.
Typical Inlet Pipe Diameters
Use 3/8" black iron pipe or greater. Installa-
tion must include an equipment shutoff valve,
union, and plugged 1/8" NPT tap. Locate NPT
tap within reach for test gauge hook up. NPT
tap must be upstream from heater (see Figure
12, page 15).
IMPORTANT: Install an equipment shutoff
valve in an accessible location. The equip-
ment shutoff valve is for turning on or shutting
off the gas to the appliance.
WARNING: A qualied ser-
vice technician must connect
heater to gas supply. Follow all
local codes.
WARNING: This appliance re-
quires a 3/8" NPT (National Pipe
Thread) brass inlet connection
to the pressure regulator.
WARNING: For natural gas,
Never connect heater to private
(non-utility) gas wells. This gas
is commonly known as wellhead
gas.
WARNING: Do not over-
tighten gas connections.
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.
CAUTION: For natural gas,
check your gas line pressure
before connecting heater to gas
line. Gas line pressure must be
no greater than 10.5" of water. If
gas line pressure is higher, heater
regulator damage could occur.
See Pressure Switch, page 26.
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting
into gas piping and/or ttings.

www.factorybuysdirect.com 13163087-01A
Figure 12 - Gas Connection
* Purchase the optional CSA design-certied equipment
shutoff valve from your dealer.
Apply pipe joint sealant lightly to male threads.
This will prevent excess sealant from going
into pipe. Excess sealant in pipe could result
in clogged heater valves.
For propane installations, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not
reduce incoming gas pressure, heater regu-
lator damage could occur. Install external
regulator with the vent pointing down as
Figure 13 - External Regulator
with Vent Pointing Down
Figure 14 - Gas Regulator Location and
Gas Line Access into Fireplace Cabinet
External
Regulator with
Vent Pointing
Down
Propane
Supply Tank
Equipment
Shutoff Valve
Ground
Joint Union
3/8" NPT
Pipe Nipple
Tee Joint
Reducer
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Test Gauge
Connection*
Sediment
Trap
Tee Joint
Pipe Nipple
Gap
3" Minimum
Gas Regulator
Inlet Connector
shown in Figure 13. Pointing the vent down
protects it from freezing rain or sleet.
For both gas types, install sediment trap in
supply line as shown in Figure 12. Place
sediment trap where it is within reach for
cleaning. Place sediment trap where trapped
matter is not likely to freeze. A sediment trap
traps moisture and contaminants. This keeps
them from going into heater controls. If sedi-
ment trap is not installed or is installed wrong,
heater may not run properly.
Natural Gas
From Gas Meter
(5" W.C.** to
9.5" W.C.
Pressure)
Propane
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
INSTALLATION

www.factorybuysdirect.com 163087-01A14
Figure 15 - Equipment Shutoff Valve
CHECKING GAS CONNECTIONS
Open
Closed
Equipment
Shutoff Valve
Control Valve
Location
Control Valve
Location
Equipment
Shutoff Valve
Equipment Shutoff Valve
External Regulator with
Vent Pointing Down
Propane
Supply Tank
Figure 16 - Checking Gas Joints for
Propane Gas
Figure 17 - Checking Gas Joints for
Natural Gas
Gas Meter
INSTALLATION
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an open
ame to check for a leak. Apply
a noncorrosive leak detection
uid to all joints. If bubbles form,
there is a leak. Correct all leaks
at once.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect heater with its appliance main
gas valve (control valve) and equipment
shutoff valve from gas supply piping sys-
tem. Pressures in excess of 1/2 PSIG will
damage heater regulator.
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane supply tank valve for
propane gas or opening main gas valve
located on or near gas meter for natural
gas or using compressed air.
4. Check all joints of gas supply piping sys-
tem. Apply noncorrosive leak detection
uid to all joints. If bubbles form, there
may be a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig-
ure 15).
2. Pressurize supply piping system by either
opening propane supply tank valve for
propane gas or opening main gas valve
located on or near gas meter for natural
gas or using compressed air.
3. Check all joints from gas meter to equip-
ment shutoff valve for natural gas or
propane supply to equipment shutoff valve
for propane (see Figure 16 or 17). Apply
a noncorrosive leak detection uid to all
joints. Bubbles forming show a leak.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Fig-
ure 15).
2. Open main gas valve located on or near
gas meter for natural gas or open propane
supply tank valve.
3. Make sure control knob of heater is in the
OFF position.

www.factorybuysdirect.com 15163087-01A
INSTALLATION
4. Check all joints from equipment shutoff
valve to control valve (see Figure 16 or
17, page 16). Apply a noncorrosive leak
detection uid to all joints. Bubbles form-
ing show a leak.
5. Correct all leaks at once.
6. Light heater (see Lighting Instructions on
page 20). Check all other internal joints
for leaks.
7. Turn off heater (see To Turn Off Gas Ap-
pliance, page 21).
Top Trim Piece
Left Trim Piece
Right Trim Piece
Figure 18 - Decorative Trim
Figure 19 - Installing Decorative Trim
INSTALLATION FOR DECORATIVE TRIM
1. Identify left, right and top decorative trim
pieces (see Figure 18).
2. Starting with the left and right side trim
pieces, snap the screw clips over the
shoulder screws provided on the replace.
Snap the top trim on last (see Figure 19).
Note: The shoulder screws do not need
to be tightened down to hold the trim in
place.
Shoulder
Screw
Top Decorative Trim
Left/Right
Decorative Trim

www.factorybuysdirect.com 163087-01A16
Figure 21 - Installing Logs
INSTALLATION
INSTALLING LOGS
WARNING: Failure to posi-
tion the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
CAUTION: After installation,
and periodically thereafter,
check to ensure that no ame
comes in contact with any log.
With the heater set to high, check
to see if ames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contact-
ing logs will create soot.
Each log is marked with a number. This
number will help you to identify the logs when
installing.
After installing logs, add decorative cinders
around the grate base, do not place any
decorative cinders on logs or burner.
IMPORTANT: Make sure logs do not cover
any burner ports. It is very important to install
the logs exactly as instructed. Do not modify
logs. Use only logs supplied with heater.
Logs 1 through 6 have pins on the back that
slide into the slots in the base brackets.
Some logs may have pins that t into holes on
another log. This helps keep them in place.
Slot in Bracket
Rear
Bracket Middle
Bracket
Front
Bracket
Figure 20 - Log Base
8
2
34
56
7
9
1

www.factorybuysdirect.com 17163087-01A
INSTALLATION
AA
AA
AA
AAA
AAA
AA
REMOTE OFF
ON
LEARN
INSTALLING BATTERIES
CAUTION: Do not mix old and
new batteries. Do not mix alka-
line, standard (carbon - zinc), or
rechargeable (nickel - cadmium)
batteries. Do not dispose of
batteries in re, batteries may
explode or leak.
• Batteries are included.
• Remove batteries when depleted.
• Install/replace the batteries according to the
type and quantity stated in table below.
• Be sure to observe proper polarity (+/-)
when installing or replacing the batteries.
Damage due to improper battery installation
may void the warranty on the product.
• For remote control systems, maximize bat-
tery life by turning off the receiver when it
is not in use.
• For long periods of non-operation, remove
batteries from all components for safety.
Component Type of Battery Qty.
Ignitor AAA 1
Remote Control AAA 2 or 3*
Remote Receiver AA 4
*Note: Quantity depends on model of remote
Control.
Ignitor
Unscrew ignitor cap and install a AAA battery
with the + pointing out. Replace cap.
Figure 23 - Installing Batteries in Remote
Control and Receiver
Receiver
Remote Control
(Transmitter)
Receiver and Remote Control
Batteries are required in both the Remote
Control (Transmitter) (2 AAA size) and Re-
ceiver (4 AA size) (see Figure 23).
Note: Be sure batteries are placed correctly.
Reversing the batteries can cause damage to
the receiver and remote. Replace all batteries
on a yearly basis or sooner.
Position the slide switch on the front of the
receiver box in the ON position before install-
ing batteries. Once the batteries are installed
you will hear a single beep which indicates
the batteries are charged. If you do not hear
a beep, replace with new batteries.
Figure 22 - Installing Battery in Ignitor
AAA
Battery
Positive
UP
Folder located bluegrassliv-
ing(\\192.168.1.1.20) (W)\users\John
S Thomas\Procom Heating Speci-
mens
Please look at these and let me know
if this is sufcient:
John

www.factorybuysdirect.com 163087-01A18
OPERATION
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly, a
re or explosion may result caus-
ing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualied service technician. Force or
attempted repair may result in a re or
explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
WARNING: The re screen or
guard designed for this unvent-
ed appliance must be installed
prior to operation.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange ame will also be pres-
ent. Open damper or window to
vent smell. This will only last a
few hours.
1. STOP! Read the safety information above.
2. Make sure equipment shutoff valve is fully
open.
3. Push in the control knob slightly and turn
clockwise to the OFF position.
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas around heater and near
the oor. If you smell gas, STOP! Follow
"B" in the safety information above. If you
do not smell gas, go to the next step.
5. Push in the control knob slightly and turn
counterclockwise to the PILOT
position. Press in control knob for ve (5)
seconds (see Figure 24).
Note: The rst time that the heater is oper-
ated after connecting the gas supply,the
control knob should be pressed for about
thirty (30) seconds. This will allow air to
bleed from the gas system. If pilot does not
stay lit, refer to Troubleshooting, pages 26
though 29. Also contact a qualied service
technician or gas supplier for repairs. Until
repairs are made, light pilot with match.
• If control knob does not pop up when
released, contact a qualified service
technician or gas supplier for repairs.
LIGHTING INSTRUCTIONS
Figure 24 - Control Knob in the OFF
Position
Ignitor
Button
Receiver
Control Knob

www.factorybuysdirect.com 19163087-01A
9. Turn control knob counterclockwise
to the ON position. The main burner
should light.
10. Make sure the heater screen is in place
before operating heater.
11. If heater will not operate, follow the instruc-
tions To Turn Off Gas To Appliance, and
call your service technical or gas supplier.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
6. With control knob pressed in, push
down and release ignitor button. This
will light pilot. The pilot is attached
to the burner. If needed, keep press-
ing ignitor button until pilot lights.
Note: If pilot does not stay lit, refer to
Troubleshooting, pages 26 though 29.
Also contact a qualied service technician
or gas supplier for repairs. Until repairs
are made, light pilot with match. To light
pilot with match, see Manual Lighting
Procedure.
7. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 4
through 8. This heater has a safety inter-
lock system. Wait one (1) minute before
lighting pilot again.
8. Be sure the slide switch on the front of the
receiver is in the ON position.
OPERATION
Shutting Off Heater
Turn control knob clockwise to the
OFF position.
Shutting Off Burner Only
(pilot stays lit)
Turn control knob clockwise to the
PILOT position.
1. Remove screen by lifting and pulling
forward.
2. Follow steps 1 through 6 under Lighting
Instructions, page 20.
3. With control knob in PILOT position, strike
match, and hold near pilot. Press in control
knob; pilot should light.
4. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
5. Make sure the heater screen is in place
before operating heater.
TO TURN OFF GAS TO APPLIANCE
MANUAL LIGHTING PROCEDURE
THERMOSTAT CONTROL OPERATION
The thermostatic control used on this model
differs from standard thermostats. The ther-
mostat used on this heater senses the room
temperature AT THE REMOTE HANDSET. At
times the room may exceed the set tempera-
ture. If so, the burner will shut off. The burner
will cycle back on when room temperature
drops below the set temperature. The control
can be set to any temperature between 45°
F and 99°F.
Note: The location of the remote handset will
affect the operation. If it is in a warmer place
the unit will shut off before the room is warmed
Figure 25 - Pilot

www.factorybuysdirect.com 163087-01A20
Key Settings
ON - Operates unit to on position, manually
operated solenoid ON.
OFF - Operates unit to off position, manually
operated solenoid OFF.
MODE - Changes unit from manual mode to
thermo mode.
SET - Sets temperature in thermo mode.
TEMP
ROOM SET TEMP
1
4
6
2
3
5
Figure 27 - Remote Control
Figure 28 - Remote Control Display
LCD Liquid Crystal Display
1. DISPLAY Indicates CURRENT room
temperature.
2. °F or °C Indicates degrees Fahrenheit or
Celsius.
3. FLAME Indicates burner/valve in operation.
4. ROOM Indicates remote is in THERMO
operation.
5. TEMP Appears during manual operation.
6. SET Appears during time the of setting
the desired temperature in the thermo
operation.
OPERATION
LEARN
REMOTE OFF
ON
Figure 26 - Receiver
Slide Switch
Learn Button
REMOTE CONTROL SYSTEM
Programming the Remote and Receiver
The remote and receiver must be “learned”
to one another.
To prepare the receiver box for learning, use
a pen or small screwdriver to gently press
and hold the learn button until you hear 3
series of beeps.
1. Place the slide switch on the receiver in
the remote position (see Figure 26).
2. Turn control knob on the heater to the ON
position.
3. Use a pen or small screwdriver to gently
press and hold the recessed LEARN
button on the face of the receiver for 2-3
seconds. You will hear a beep.
4. Press the ON button on the remote control
to light the burner (see Figure 27). You
will hear a series of beeps. This will also
"learn", or program, the remote and the
receiver.
Note: Remote must be at least 5 feet
away from the receiver during the learning
process.
Note: If the remote control is lost or dam-
aged, the slide switch on the receiver can
be used to operate the heater.
Note: When batteries are replaced the
learning process above must be repeated.
Remote Control Operation
The transmitter operates on 2 AAA batteries.