
MaintenanceandTroubleshooting
3
The water level must remain just under the electrical outlet hole on the base and should be checked daily. Water will evaporate from the
fountain and adversely affect the performance of the water pump, which MUST be completely submerged for proper operation and longevity.
NEVER ALLOW YOUR WATER PUMP TO OPERATE DRY!
Our water pumps are designed to provide exceptional pumping capacity with minimal maintenance. If you should happen to experience any issues
follow these troubleshooting fixes below:
Pump is noisy: Check that the pump’s output nozzle is securely inserted into the rubber connector and acrylic water tube. Forced water escaping the
connection may cause unwanted air bubble noise or reduced water flow. Make sure the pump is completely submerged. You will need to remove the glass
tiers and LED light to access the pump.
Fountain splashes: The pump is adjustable and the flow may be turned up too high. See Fig 1.B to adjust the flow rate by sliding the adjuster to a lower
position. Also repositioning the glass rocks which will change the water stream to minimize splashing. Make sure the acrylic tube is securely attached to
the pump.
Water does not flow: Make sure the pump output nozzle is inserted into the rubber connector and acrylic water tube, the pump is completely submerged in
water and that the pump cord is connected to the transformer and the transformer is plugged into a working electrical outlet. Also check to see that the flow
adjustment control is positioned to the lowest setting.
Water does not flow evenly over Glass tiers: The glass tiers may not be sitting completely level. You may need to spin/rotate the tiers to find a position for
each that provides a level base for the best and most even water flow. You may also try moving the entire fountain often tables are not level and this will
adversely effect the flow of water over the glass.
Bluworld product is warranted against defects that render it unfit for its reasonably intended use. This Warranty is not extended to cover use of the product
for a purpose other than as intended, and if the product is used unreasonably, or for purposes other than as intended, or if it is altered, modified or repaired
by a party other than Bluworld, then the Warranty shall be null and void. The Warranty is in effect for a period of six months beginning from the date of sale
to the original retail purchaser and the rights under this Warranty are limited to the original retail purchaser. Bluworld will, upon written notification thereof,
take commercially reasonable steps to correct such defects (see “manufacturers defects below”), at Bluworld’s sole option, by suitable repair, replacement,
or refund. Bluworld will not be responsible for the installation, labor or any other costs or expenses related to the re-installation of a warranted part, and
such expenses are not covered by this warranty. THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTY OF QUALITY, WHETHER EXPRESS OR IMPLIED, EXCEPT FOR THE
WARRANTY OF TITLE AGAINST PATENT INFRINGEMENT. Corrections of nonconformities, in the manner and for the period of time provided above, shall
constitute fulfillment of all liabilities of Bluworld to any Dealer with respect to the goods, whether based on contract, negligence, and strict tort or otherwise.
Bluworld contract sales personnel, including but not limited to authorized Dealers and Resellers (collectively, "Sales Personnel"), are not authorized to make
warranties about Bluworld merchandise. ORAL STATEMENTS DO NOT CONSTITUTE WARRANTIES. Oral statements made by Bluworld employees or other
Sales Personnel shall not be relied upon by a Dealer and shall not become part of any contract for sale. The entire sales contract between a Dealer and
Bluworld will be set forth in the invoice and/or accompanying or reference documents provided by Bluworld to the Dealer or Sales Personnel. No other
warranties are given beyond those set forth in those documents. Please be aware that you may have valuable rights under the state law in which you
reside. Some of the provisions of this Warranty may be prohibited by your state law in which case your state law will govern and control. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not
allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This Warranty gives you specific legal rights, and
you may also have other rights which vary from state to state.
Our products are warranted for a period of six months against defects in finish, pumps and other product performance issues. Light bulbs are not
warranted. Our experience has shown that in practically 100% of incidents that any defect is apparent within a week of installation and use. Appearance
defects should be noticed upon unpacking the fountain. We have found that finishes have ‘failed’ due to poor maintenance, local water conditions with
minerals affecting the finish, attempts to clean with harsh chemicals or abrasive pads being used. Performance of water flow, spitting, and other ‘leaks’,
are usually caused by debris getting into the fountain, buildup of minerals, algae from poor water or lack of maintenance. Pumps can also fail due to water
levels not being maintained in the reservoir and this is not covered by the warranty.
Manufacturers Defect defined - A distinct and obvious flaw in the manufacturing of the product that inhibits the product’s ability to function properly or a
distinct and obvious flaw in the workmanship of the product that affects its physical appearance. Bluworld water features are manufactured under generally
accepted manufacturing techniques as recognized by the International Organization of Standardization. Our products are hand made and hand finished thus
minor scratches in materials within accepted ranges are not considered defects.
Warranty
Bluworld HOMelements 635 W. Michigan Street Orlando, FL 32805 Website: http://shop.bluworldusa.com
Phone:
407-426-7674
email:
[email protected] Glacier
Tabletop
Manual
Version
2015.10.1