6 GENERAL INSTRUCTIONS
The website of the vehicle manufacturer
contains the applicable data protection in-
formation. This data protection information
includes information on the right to have
data deleted or corrected. The manufacturer
of the vehicle also provides their contact de-
tails and those of the data protection officer
on their website.
The vehicle owner can also request that a
BMW Motorrad retailer or another qualified
service partner or specialist workshop read
out the data that is stored in the vehicle for
a charge.
The vehicle data is read out using the legally
prescribed socket for on-board diagnosis
(OBD) in the vehicle.
Legal requirements for the disclosure of
data
As part of its legal responsibilities, the man-
ufacturer of the vehicle is obligated to make
its stored data available to the relevant au-
thorities. This data is provided in the re-
quired scope in individual cases, for example
to clarify a criminal offence.
In the context of applicable laws, public
agencies are entitled in individual cases to
read out data from the vehicle themselves.
Operating data in the vehicle
Control units process data to operate the
vehicle.
This includes, for example:
Status reports of the vehicle and its indi-
vidual components, for example wheel re-
volutions, wheel speed, deceleration
Environmental conditions, for example
temperature
The data is only processed in the vehicle it-
self and is generally non-permanent. The
data is not stored beyond the operating
period.
Electronic components, for example control
units, contain components for storing tech-
nical information. Information can be tem-
porarily or permanently stored on the vehicle
condition, component loads, incidents or er-
rors.
This information is generally used to docu-
ment the condition of a component, a mod-
ule, a system or the surrounding area, for
example:
Operating conditions of system compon-
ents, for example filling levels, tyre pres-
sure
Malfunctions and faults in important sys-
tem components, for example light and
brakes
Response of the vehicle in special riding
situations, for example engagement of the
driving dynamics systems
Information on incidents resulting in dam-
age to the vehicle
The data is necessary for the provision of
control unit functions. Furthermore, the data
is used to detect and rectify malfunctions
and to enable the vehicle manufacturer to
optimise vehicle functions.
The vast majority of this data is non-per-
manent and is only processed in the vehicle
itself. Only a small amount of the data is
stored in incident or fault memories as re-
quired by events.
If services are accessed, for example re-
pairs, service processes, warranty cases and
quality assurance measures, this technical
information can be read out of the vehicle
together with the vehicle identification num-
ber.
The information can be read out by a
BMW Motorrad retailer or another qualified
service partner or specialist workshop.
The legally stipulated socket for on-board
diagnosis (OBD) in the vehicle is used to
read out the data.
The data is obtained, processed and used
by the relevant parts of the retailer network.
The data is used to document the technical
conditions of the vehicle, to help with error
localization, to comply with warranty obliga-
tions and to improve quality.
In addition, the manufacturer has various
product monitoring obligations arising from
product liability legislation. To meet these
obligations, the vehicle manufacturer re-
quires technical data from the vehicle. The
data from the vehicle can also be used to
check warranty claims from the customer.
Error and incident memories in the vehicle
can be reset during servicing or repair work
