BodyMedia SenseWear WMS User manual

Getting Started Guide
100346_REV5 © Copyright 2008 BodyMedia, Inc.
BodyMedia, Inc.
4 Smithfield Street
Pittsburgh, PA 15222
USA
P.412.288.9901
F.412.288.9902
www.bodymedia.com

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Getting Started Guide
Welcome to the SenseWear®Weight Management Solution
(WMS). SenseWear®WMS allows you to easily monitor and
manage daily metabolic and lifestyle data so you can reach
your weight loss goals. Please read and follow the instructions
included in this guide before using the SenseWear®WMS
armband and SenseWear®WMS website. Additional information
can be found in the Online Help guide at www.sensewear.com.
This Getting Started Guide for SenseWear®WMS takes you
step-by-step through the set up of your system. It tells you how
to configure and wear the SenseWear®WMS armband, and
collect and retrieve data from your armband via the SenseWear®
WMS website. It is very important that you read and follow these
directions to ensure the accuracy of your data.
Disclaimer: The SenseWear®WMS system is a product that is
not a substitute for proper medical diagnosis, care, or treatment
related to your physical activity, weight or nutrition. It should not
be used to diagnose sleep disorders. BodyMedia recommends
that you consult your physician before beginning any exercise or
weight loss program.
Introduction........................................................................... 02
Package includes ................................................................... 03
SenseWear®WMS overview.................................................. 04
User account creation and registration ................................ 05
Wearing the SenseWear®WMS armband ............................ 09
Uploading data to the SenseWear®WMS website............... 11
Battery.................................................................................... 12
Changing the wing/strap assembly ...................................... 13
Troubleshooting..................................................................... 14
Important Information about the armband ......................... 17
Product specifications ........................................................... 23
Sensor accuracy..................................................................... 24
User environment.................................................................. 25
Regulatory statement ............................................................ 29
Copyright, patent, and trademark notices............................ 30
IntroductionTable of contents

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Getting Started Guide
Package includes
The SenseWear®WMS
package includes:
One (1) SenseWear®WMS
armband
One (1) standard wing/strap
assembly
One (1) large size wing/strap
assembly
One (1) USB cable
SenseWear®WMS overview
A. SenseWear®WMS armband - Part No.100237
Wearable body monitor with multi-sensor array collects data
directly off skin of the wearer’s arm.
B. USB Cable - Part No.100108
- Connects the armband to computer. Also connects Wireless
Communicator (accessory Part No. 100155) to the computer.
C. SenseWear®WMS armband Wing/Strap Assembly - Part
No.100422 (Sm), 100421 (Med), 100423 (L)
- Spare strap for armband.
A
B
C
SenseWear®WMS is comprised of three basic components - The SenseWear®
WMS armband, the SenseWear®display and the SenseWear®WMS website.
Working in concert, these three components deliver the data and insight that enable
true behavior modification, guidance, and adherence to behavior prescriptions.
The SenseWear®WMS armband collects the data. The SenseWear®display shows
up-to-the-minute user feedback. The SenseWear®WMS website allows armband
data uploads and manual input of nutrition intake and health indicators such as
weight and blood pressure.
SenseWear®WMS website
SenseWear®WMS armband
SenseWear®display

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Getting Started Guide
User account creation & registration
For Professionals Only
Go to www.sensewear.com and click on the
Login link.
Use the user id and password provided to
you to when your Professionals account
was set up by your site administrator. If you
do not have a user name and password,
please see your SenseWear®WMS site
administrator.
Accept Terms & Conditions
You will come to your organization’s user list
page. To add a new user, click the “Create”
tab at the top and fill out the form.
Once you log in, if this is your first time
entering the site, you will be directed to the
“Missing Required Software” page. You
must install this software to use the WMS
system. Click Next once you have completed
all installations.
Once you have created an account and
1.
2.
3.
4.
5.
6.
Missing Required Software
We detected that your computer does not have the required software for Keystone system.
program for your user, a Welcome email will
be sent to the user with instructions.
Click the member list tab and navigate until
you find the user you just added. Your users
will be listed alphabetically. Once you have
located them, click on the user’s program to
the right of their name.
There are 5 steps to complete the user
account set up process. Please follow the
online screen instructions for each step.
Step 1. End User License Agreement.
Step 2. Enter Body Parameters.
Step 3. Set Goals (Applicable for Weight
Management Programs Only)
Step 4. Set Targets (Daily metabolic targets).
Step 5. Setup Armband (Assigns armband
to user)
7.
8.
NOTE: You can NOT
complete Step 5 using
the SenseWear®wireless
communicator. You must
plug your armband directly
into the computer using the
provided USB cable.
Once steps 1 though 5 are
complete, the armband is
ready for your user to wear.
NOTE: The armband unit
will collect data for 5-7 days
on a single charge.
NOTE: Fully charge the
battery before first use. The
battery will arrive with a
small, initial charge.
CAUTION: When the
armband is on
the arm, DO NOT
connect it to the USB cable.

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Getting Started Guide
User account creation & registration
For Users Only
Go to www.sensewear.com and click on the
Login link.
Use the user id and password provided to
you in your Welcome email.
Once you log in, if this is your first time
entering the site, you will be directed to the
“Missing Required Software” page. You
must install this software to use the WMS
system. Click Next once you have completed
all installations.
There are 5 steps to complete the account
set up process. Please follow the online
screen instructions for each step.
Step 1. End User License Agreement.
Step 2. Enter Body Parameters.
1.
2.
3.
4.
Missing Required Software
We detected that your computer does not have the required software for Keystone system.
Step 3. Set Goals (Applicable for Weight
Management Programs Only)
Step 4. Set Targets (Daily metabolic targets).
Step 5. Setup Armband
NOTE: You can NOT
complete Step 5 using
the SenseWear®wireless
communicator. You must
plug your armband directly
into the computer using the
provided USB cable.
Once steps 1 though 5 are
complete, the armband is
ready for the user to wear.
NOTE: The armband unit
will collect data for 5-7 days
on a single charge.
NOTE: Fully charge the
battery before first use. The
battery will arrive with a
small, initial charge.
CAUTION: When the
armband is on
the arm, DO NOT
connect it to the USB cable.

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Getting Started Guide
Wearing the SenseWear®WMS armband
The SenseWear®WMS armband is designed to be
worn on the back of the upper left arm (the triceps
muscle), touching the skin.
Slide the SenseWear®WMS armband onto
your left arm.
Adjust the strap so that it fits on your arm
comfortably, then secure the Velcro pull-tab.
Ensure that the sensors maintain continuous
contact with your skin at all times and that
the armband does not slide off your arm.
1.
2.
If you have a SenseWear®display, sync it
with the armband by pressing the mode
button and view button simultaneously
and then pressing the Status button on the
SenseWear®WMS armband. A Welcome
message will appear on the display when
you have successfully synced the armband to
the display. For more information, see your
SenseWear®display Instructions For Use.
Status Indicators
There is no on/off button on your SenseWear®WMS
armband. When the monitor makes secure contact
with your body, it automatically performs a “turning
on” sequence. This may take up to ten minutes
for some people, depending on your physiological
factors.
3.
Press simultaneously
to sync.
CAUTION: Be careful not to over-tighhten
the Armband. If, at any time constriction
is felt or loss of circulation, simply lossen
the adjustable strap and re-fasten it to a
more comfortable setting.

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Getting Started Guide
Uploading data to the SenseWear®WMS website
Professionals
Go to www.sensewear.com. Click on the
Login link.
Log in to your account
Select the user to open an account.
Click the Upload Armband Data button.
Follow the on screen instructions.
1.
2.
3.
4.
5.
Uploading data to the SenseWear®WMS website
User
Go to www.sensewear.com. Click on the
Login link.
Log in to your account
Click the Upload Armband Data button.
Follow the on screen instructions
1.
2.
3.
4.
Battery
The armband is powered by an internal lithium polymer cell battery.
During steady use the battery will last 5 - 7 days before needing
to be recharged. The battery should be fully charged before use
to provide the optimal device experience. Upload data from the
armband if it will not be used for an extended period of time to
avoid data loss.
To check the status of the battery, remove the armband and press
the Status button. The light to the left of the word “battery” will
turn on as follows:
Green (solid) = More than 24 hours of battery life remain.
Amber (pulsing) = Less than 24 hours of battery life remain.
Red (flashing) = The armband will not collect data. Charge
the battery before continuing use.
If the user is wearing the armband, a sound will alert him/her when
there is less than 24 hours of battery life remaining. When the bat-
tery is too low to operate, the alert will become more urgent.
In addition to the battery status light on the armband, one can
also view the amount of battery life that is left every time data is
uploaded. This value is located below the upload status bar.
To recharge the battery, remove the wing/strap assembly from the
sensing module. Plug the USB cord into the PC and the armband
and the battery will begin charging. The battery charges via the
USB cable from dead to full capacity in approximately 3 hours.
•
•
•

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Getting Started Guide
Changing the wing/strap assembly
Start with the monitor on its “back”, label
text facing up.
Detach the wing assembly on the right side.
Attach the new wing assembly by snapping
onto the right side.
Fold the plastic tab over and secure it
against strap.
Slide the armband on and adjust the strap
to a snug, comfortable fit. After achieving a
comfortable fit, the armband should be able
to be slid on and off without further adjust-
ment to the strap.
CAUTION: Be sure that the Velcro is properly
aligned with the strap. Improper alignment of
the Velcro can cause irritation or an abrasion
of the skin.
1.
2.
3.
4.
5.
Troubleshooting
My armband is not automatically turning on when I slide it on my arm.
If your armband has not turned on within 10 minutes of putting it on, try lightly
moistening the back of your upper arm with water and slide the armband on again.
It should turn on within a few minutes. If the problem persists, please contact
Technical Support.
When I try to upload data from my armband, I get an error message.
If you are having difficulty uploading your armband data, it could be one of several
reasons. Please double check the following and try again. If the problem still per-
sists, please contact Technical Support.
If you are uploading wirelessly, make sure you are within 10 feet of your
PC. If you wander outside of this range, the upload may not work. Also,
make sure that your armband has had a chance to turn on. It can take
up to 10 minutes for the armband to turn on after you have put it on your
arm.
If you are uploading via the USB cable, make sure the cable is connected
to the armband and the port on the back of your PC.
Make sure your battery is not too low. To make sure that the armband is
powered on and the battery is functioning, press the Status button while
the armband is on your arm. If it produces the low sequence when you
push it, the battery is too low. If it produces the very low sequence, the
battery is drained. When you plug the USB cable in while uploading, if the
battery light is red, it needs to be recharged before you can upload.
Make sure you have the USB driver installed on the computer you are
using. If you are using a computer that is different than the one you used
during registration and set-up when you first received the armband, you
1.
2.
3.
4.

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Getting Started Guide
may need to download the software that enables you to retrieve your data
from the armband to the computer. This is called the USB driver.
NOTE: When installing the support software on your machine, make
sure the armband or wireless communicator is NOT plugged into the
USB cable! This will cause the driver to fail to install. If this happens,
simply unplug the armband or wireless communicator from the USB
cable and plug it in again. The driver will then install properly.
My armband is not responding. It seems to be off, and I cannot get it to come back
on.
Press the Status button. If the battery or memory lights are flashing red, either the
battery needs to be recharged or the memory is full. If after pressing the Status
button you still receive no feedback (no light or sound), try recharging the battery, it
may have drained while you were not wearing the armband. If after recharging the
battery you still do not receive feedback, please contact technical support and they
will help solve the issue.
My armband is beeping while it is on my arm.
Solution 1: Press the Status button. If the battery light is flashing red or amber, the
battery is low and will need to be recharged.
Solution 2: Press the Status button. If the memory light is flashing red or amber,
the memory is low and you must upload the data and clear to continue collecting
data.
Solution 3: You may have reminders set on your armband. Check this by clicking on
the Resources tab and clicking Reminders.
When I press the armband button, the armband does not respond.
Hold the armband button for 15 seconds, release the button and then recharge the
battery. Press the armband button again to see if it responds. Go into the software
and retrieve your data (upload) to re-sync your armband before wearing again.
Warning: Data loss may occur.
Data that I thought was on my armband has been erased.
Your armband may not have turned on. If this is the case, the armband did not
collect data or your battery may need to be recharged.
Troubleshooting (Continued)