Mocacare MOCAheart User manual

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MOCAheart User Manual

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CONTENTS

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1. BASICS
1.1 What’s Included
1.2 Accessories for purchase
1.3 App Compatibility
2. GETTING STARTED
2.1 Account Setup
2.2 Syncing MOCAheart
2.3 Calibration
3. ACCOUNT SETTINGS
4. USING MOCAHEART
4.1 Taking a Measurement
4.2 Activity
4.3 Adding Contact
4.4 View Your Trends
5. IMPORTANT INFORMATION
5.1 Caring for MOCAheart
5.2 Battery & Charge
5.3 Safety & Precautions
5.4 Disposal & Recycling
5.5 Intended Use and Contraindication
5.6 Troubleshootng
6. SPECIFICATIONS
6.1 MOCAheart Device
6.2 Battery
6.3 Water Resistance
6.4 Environmental Conditions
7. RETURN POLICY & WARRANTY
7.1 Return Policy
7.2 Limited Warranty
8. STANDARDS & COMPLIANCES
9. WARNINGS
10. CUSTOMER SERVICE

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(1) The following components are included in the package:
B. Micro USB Cable
A. MOCAheart
1.1 BEFORE WE START, LET’S SEE WHAT’S INCLUDED IN THE BOX!
1. BASICS

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C. Quick Guide
D. Welcome Cards
We belie ve caring and emotional
wellbeing is essential for good
physical health. Be proactive
about your and loved one’s health
with MOCAheart.
Heart Health Monitor
1. BASICS

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MOCAheart leather keychain
Made from durable leather, this keychain
is designed to hold your MOCAheart
conveniently, so you can bring your device
with you anywhere you go! Can be used as
a keychain or can be attached to your bag.
MOCAheart iPhone 6 Case
Specically designed for MOCAheart and Apple’s
iPhone 6, it is a perfect fit for both devices. Its
matte-nish provides grip and comfort, as well as
long-lasting protection.
1.2. ACCESSORIES FOR PURCHASE:
1. BASICS

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1.3 APP COMPATIBILITY
- The MOCAheart app is available for both iOS and Android operating systems.
- iOS compatibility: iOS 8.0 or higher, with Bluetooth 4.0 or higher. Available for iPhone 5
and above, as well as iPod Touch 3 and above.
Android 4.3 and later Supports iOS 8 Health Kit .
- For a list of compatible mobile devices, please visit www.mocacare.comCompatibility
iOS compatibility: iOS 8.0 or higher
Available for iPhone 5 and above, as well
as iPod Touch 3 and above.
Bluetooth 4.0 or later
Android compatibility: Android 4.0.3 or higher.
May not be compatible with certain models
1. BASICS

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2.1 ACCOUNT SETUP
Install the MOCAheart app by downloading “MOCAheart”
from the App Store or Google Play.
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2.GETTING STARTED

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Open the app and click “Sign up.” Follow the on-screen
instructions to create an account. You can use your email address
or cellphone number to create an account.
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To maintain the accuracy of your measurement results, we advise that you
calibrate your MOCAheart once every 6 months.
2.GETTING STARTED

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2.2 Syncing MOCAheart
Before you can take a measurement, you must sync MOCAheart to your smartphone:
(1) Turn on your phone’s Bluetooth
(2) Open your MOCAheart app, and turn on your device
(3) Your MOCAheart should sync automatically to the app. You can verify this by tapping on
the MOCAheart icon on the top right corner of the screen. Here, you’ll see “MOCAheart is
connected”
2.GETTING STARTED

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2.3 CALIBRATION
Due to each users’ individual differences such as height, weight, and health status,
we strongly recommend that you calibrate your MOCAheart with your known blood
pressure reading before taking measurements. By calibrating your device, you will
receive more accurate measurement results.
To calibrate your device:
(1) Tap on the MOCAheart icon on the top right corner of the app’s home screen.
(2) Press “Calibration” to enter the calibration interface
(3) Press “Start” at the bottom of the screen to begin calibration. Swipe through the
instructions, and press “Start” once more.
(4) Use a blood pressure monitor to measure your blood pressure, and enter your systolic
and diastolic blood pressure values into the app.
(5) Press “Next,” and perform a measurement with MOCAheart...
(6) ...And you’re done! Your MOCAheart is now calibrated.
Note: You will need to know your current blood pressure reading in order to calibrate
MOCAheart.
2.GETTING STARTED

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Your personal MOCAheart account is made up of 3 components:
Your Basic Prole, Additional Health/Medical Information, and General Account Settings.
(1) Prole: Contains your basic information, such as gender, height, and weight.
(2) Medical: Contains additional health-related information
(3) Account: General account preferences
3. ACCOUNT SETTINGS

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4. USING MOCAHEART
Before taking a measurement, make sure you have turned on both your smartphone’s
Bluetooth as well as your MOCAheart
(1) Gently place your thumbs on each side of MOCAheart, as shown in the illustration on
the screen, to activate measurement. Make sure that the square PPG sensor is
covered completely.
Tip: Don’t apply too much pressure when taking a measurement, as this can negatively
affect the signal. Apply the same amount of pressure as you use to swipe up and down
your smartphone — so not much at all!)
(2) Measurement will commence once MOCAheart has detected a signal. Keep your hands
steady for 25 seconds, until your measurement is complete.
(3) View your measurement data on the Instant Results screen. Here, you’ll nd your
MOCA Index, Heart Rate, and Blood Oxygen levels.
4.1 TAKING A MEASUREMENT

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4.2 THE "ACTIVITY" TAB
Here, you can review your recent measurements and communicate with your contacts. To
view your historical data:
(1) Navigate to the Activity tab by selecting “Activity” on the bottom left corner of
the screen.
(2) Click on “Me.” Scroll up to nd all of your previous measurements.
(3) You can dive deeper into your data to view any notes you might have added by clicking
on each individual measurement block.
(4) If you forgot to add a note on the Instant Result screen, you can enter additional details
in the “My History” window. Simply type a message, and press “Send.” Not in the mood
for typing? You can also leave photos or voice clips by tapping on the + button.
(4) In addition to measurements, location and weather details are automatically recorded. If
you don’t want your location and weather to be recorded, turn them off in your phone’s
local Settings.
(5) Keep track of what you were doing prior to the measurement by adding notes to your
results, by tapping on the pen/paper icon on the top right corner of the screen. Adding
notes about recent activity can be useful when looking back on measurement data
and trends.
Tip: You can only add notes on the Instant Result screen. Once you click “Done” on the
top left corner of the screen, you will not be able to add notes to past measurements.
(6) You can also indicate your activity status by selecting one of the “What are you up to?”
icons on the bottom of the screen.
4. USING MOCAHEART

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Share measurement data with your physicians and/or loved ones for an improved
quality of care. To add contacts:
(1) Navigate to the Activity tab
(2) Tap on the “Add Contact” icon on the top right corner of the screen
(3) Enter the Name of Email Address of your desired contact, and click “Search” -
MOCAheart will populate closely matched contacts from your phonebook
(4) Send invitation(s) to connect. If your desired contact has the MOCAheart
app, you’ll be able to click “Add.” If your desired contact does not yet have the
app installed on their smartphone, you can invite them to the app via email or
text message.
4. USING MOCAHEART
4.3 CONTACTS

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(5) Once your contact accepts your invitation to connect, every time you take a measurement,
your results will be automatically shared.
4.4 TREND VIEW
Are your doctor’s recommendations working out for
your heart? The trends tab makes it easy to determine
whether or not the lifestyle changes you’re making are
improving your heart health in the long run. To view
trends in your cardiovascular health:
(1) Navigate to the “Trends” tab on the bottom right
corner of the screen.
(2) Tap on either Day, Week, Month, or Year to toggle
between different time frames.
(3) Choose which measurement you’d like to view trends
for by selecting the MOCA Index, Heart Rate, or
Blood Oxygen icons at the bottom of the screen.
Note: You can share your measurement data with
contacts who do NOT have a MOCAheart device. All
they need is the MOCAheart app installed on their
smartphone. After you’ve added contacts, communicate
with them via our secure chat:
(1) Navigate to the Activity tab
(2) Tap on your desired contact
(3) Chat away! You can exchange text messages, photos,
and voice clips on our secure server.
4. USING MOCAHEART

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5.1 General Use & Care
- Use a soft, dry cloth to clean your MOCAheart and remove dust particles. To remove stains,
use a damp cloth. Do not use solvents or alcohol.
- MOCAheart's main sensor is extremely sensitive to liquids. Liquids will damage the sensor
and render it unusable. Keep the device away from water and moisture.
- Do not drop MOCAheart or subject it to strong shocks or vibrations. Do not press the
sensor with extreme force.
5.2 Battery & Charging
- We recommend giving your MOCAheart a full charge (~1 hour) before using it for the
rst time.
-To charge your MOCAheart: Insert the micro-USB head (gold-side up) into a USB port and
connect the other side to your MOCAheart. The indicator light next to the MOCAheart
charging port will turn red, indicating that your device is charging. Once a full charge is
achieved (~60 minutes), the indicator light will turn green.
-You can check your battery level in the app's Control Center page.
- When the battery is low, the red light on the sensor will start to ash. This will happen after
10-15 measurements. Please charge the device immediately!
- A depleted battery will take about 60~70 minutes to fully recharge.
- When charging your MOCAheart, the indicator light next to the charging port will be one
of two colors. A red light indicates that the battery is being charged. A green light indicates
that the device is fully charged.
5.3 General Precautions
- If you nd that your MOCAheart is not working, please do not attempt to disassemble
or repair the device yourself. Instead, please contact our Customer Support team at
- MOCAheart’s sensors are extremely sensitive. Do not drop MOCAheart or subject it to
strong shocks or vibrations.
- If the sensor or electrode is dirty, use a soft cloth to clean it before taking measurement.
- MOCAheart is not waterproof. Please do not expose the unit to liquid (including water). Do
not use MOCAheart in extremely humid environments like saunas, steam rooms, and hot
tubs. Keep the unit in cool and dry conditions.
5.IMPORTANT INFORMATION

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- Avoid taking measurements under strong light, as it will interfere with the PPG sensor,
impacting measurement accuracy and signal quality.
- Do not take measurements with wet hands/ngers.
- Avoid touching any conductive objects during measurement.
- Do not expose the device to locations with strong electromagnetic forces
(such as an MRI) when taking measurement as this may interfere with the measurement.
5.4 Disposal & Recycling
- MOCAheart is made of medical-grade materials. If you need to dispose your device,
please note that it is considered electronic waste, and should not be combined with
common household waste. Improper disposal of e-waste may cause serious health and
pollution problems. Thus, it should be disposed of at local e-waste collection sites or
recycled properly in compliance with local regulations.
5.5 Intended Use and Contraindication
- MOCAheart is intended to measure your heart rate, blood oxygen level and MOCA
INDEX, a qualitative measurement of your blood ow that is correlated to your blood
pressure, providing you with a snapshot of your heart health.
- MOCAheart is intended to track trends in your health status and to help you create
healthy, long-lasting habits. It is a tool that empowers you with information about your
cardiovascular health. It will record, display, and store your health data. It is not intended
to be used to diagnose medical conditions or prescribe treatment or medication. It is not
a replacement for recommended medical testing.
- MOCAheart should not be used with pacemakers or implanted debrillators, during MRI
scans, or in the presence of ammable anesthetics, drugs or pressurized oxygen.
- MOCAheart cannot predict or diagnose heart attacks and cannot be used for monitoring
chest pain. It should not be used for clinical diagnosis purposes.
5.IMPORTANT INFORMATION

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5.6 Troubleshooting
Situation Cause Action
Measurement was
interrupted
Unstable
measurement signals.
Keep your hands steady during
measurement.
Avoid taking measurements
under strong light.
Measurement was
discontinued
MOCAheart cannot
detect a signal.
Keep your hands steady during
measurement, and make sure the red PPG
light is completely covered.
The red light on the
PPG sensor does
not turn on.
The battery is
completely depleted. Charge the device immediately.
The bulb has
burned out.
Contact our Customer Support team for
an exchange.. Do not try to repair the
device yourself.
The measurement
results are
incorrect
There was a poor signal
during measurement.
- Gently place your ngers on the sensors.
Avoid applying too much pressure.
- Make sure the sensor is completely
covered and keep your hands still
during measurement.
- Avoid contact with conductive
objects with other body parts
during measurement.
The red light on the
PPG sensor keeps
ashing.
The battery is very low. Charge the device immediately.
The MOCAheart
app is running very
slowly
Too many applications
are open on your
phone.
Close applications that are not currently in
use, or restart your smartphone.
Some of my
measurements are
missing
The measurement
results were not sent
to the server.
Connect your smartphone to the internet
to send your data to the server.
5.IMPORTANT INFORMATION

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6. TECH SPEC
6.1 MOCAheart
Dimension: 1.42” x 2.81” x 0.28” (36.0 x 71.5 x 7.05 mm)
Weight: 7 oz ( 20 grams)
Communication: Bluetooth 4.0
Standards Bluetooth 4.0 BLE
Operating System iOS 8.0/ Android 4.3
Throughput Up to 1Mbps
Modulation GFSK
Transmit Power BLE: 0 dBm
Frequency Band 2.400 ~ 2.4835 GHz
Frequency Range 2.402 ~ 2.480 GHz
Antenna Type/ Gain Integral Printed Antenna / 1.86337 dBi
6.2 Battery
Battery Type/Info: Lithium-ion Battery, 3.7V/ 110mAh/ 0.4Wh
Battery Life: 7 days for normal use. (~30 seconds each time, ~3-5 times a day)
Charging cable: MOCAheart uses micro USB cable to charge
6.3 Water Resistance
MOCAheart is not water resistant. Do not exposure the unit to water or any
liquids. Do not use MOCAheart in extremely humid environments like saunas,
steam rooms and hot tubs.
6.4 Environmental Condition
Operating Temperature: 50° - 104° F (10° - 40° C)
Storage Temperature: -4° - 140° F (-20° - 60° C)
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