Bogen NYQUSIT E7000 Series User manual

User Guide
E7000 Series
2017 Bogen Communications, Inc.
All rights reserved.
740-00031A
1709

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Contents
1 Introducing Nyquist E7000 ............................................................................... 1
Using the Web-Based User Interface ........................................................ 1
Accessing the Dashboard ..................................................................... 1
Making UI Selections .............................................................................. 3
Getting Help ............................................................................................... 3
Understanding Class of Service (CoS), Stations, Roles,
and Users .................................................................................................... 4
2 Performing Tasks .............................................................................................. 5
Managing Calls Via the Dashboard ........................................................... 5
Using the Directory ................................................................................. 5
Using the Dial Pad ................................................................................... 6
Checking Voicemail ......................................................................................... 7
Using Call Forwarding ..................................................................................... 9
Contacting the Front Office ........................................................................10
Viewing This Week’s Schedule .................................................................11
Enabling and Disabling Audio ...................................................................12

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1Introducing Nyquist
E7000
1
Introducing Nyquist E7000
Nyquist E7000 is an Internet Protocol (IP) network based intercom
and paging solution that simplifies routine and emergency network
communications and allows the linking of administrative and staff
locations within a single building, among multiple buildings through-
out a campus, or across the entire district.
1.1 Using the Web-Based User Interface
The Web-based UI, or Web UI, is an interactive dashboard that you
can use to make normal, urgent, and emergency calls and to perform
other telephony tasks from a personal computer, tablet, or cell
phone.
1.1.1 Accessing the Dashboard
To access your dashboard:
Step 1 From your Chrome browser, type the Nyquist server’s IP
address in the address bar (for example, https://
192.168.1.0).
Step 2 On the Login page, type your Username and Pass-
word.
Step 3 Select Login.

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Figure 1-1, Nyquist Login
Figure 1-2, Nyquist Dashboard

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Accessibility to Nyquist features and functionality is controlled by the
user’s assigned role. If you are assigned the role of user, you will be
able to:
• Perform several telephony tasks.
• Contact the front office.
• View this week’s schedule.
1.1.2 Making UI Selections
You can navigate and make UI selections by either using a mouse
click or using touchscreen functionality. The UI provides buttons and
icons.
A Message pane appears on the top portion of the dashboard.
Screen messages can include notices that announcements are play-
ing.
The lower portion of the dashboard displays a weekly schedule. By
default, this week’s schedule appears, but you can use the <Prev and
Next> buttons to select another week. You can also use the Today
button to highlight today’s schedule.
The middle of screen contains icons for the activities that you can
perform, such as placing an Emergency call to the front office.
Selecting an icon on the dashboard displays a popup, or modal, win-
dow.
1.1.3 Getting Help
Help is available through the Nyquist Web UI and through Bogen’s
Technical Support. Technical Support is available between 8:30 am
and 6:00 pm, and on-call until 8 pm, Monday through Friday. Techni-
cal Support contact information is as follows:
Tel: [phone]
Fax: [phone]
Email: Bogen Technical Support
Online help is accessed from the menu that appears in the upper
right portion of the Web UI’s navigation pane. The menu contains the
following options:
• Dashboard – Selecting this option refreshes the dashboard.

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• About – Selecting this option displays the version number and
contact information for Bogen Communications, Inc.
• Help Topics – Selecting this option displays the online help.
• User Guide – Selecting this option displays the Nyquist User
Guide.
• Logout – Selecting this option logs you out of Nyquist.
1.2 Understanding Class of Service (CoS), Stations,
Roles, and Users
CoS configuration is set by the Nyquist system administrator and
determines what features,such as a telephone or speaker, are
assigned to a station. CoS settings determine if the station you are
using can place a call to another extension in your school, make a call
to an outside line, be used to accept or retrieve voicemail, or join a
conference call.
If a station has Walking Class of Service enabled, you, or another
Nyquist user, can use that station to temporarily override telephone
restrictions by entering the Auth Code for another station that has
been configured for a specific feature. For example, suppose the
office administrator is authorized to make emergency pages from his
phone or web device. If the administrator walks into your classroom
and needs to make an emergency all call page, he can select the dial
pad from your dashboard, dial his authorization number, and make
the emergency all call page.
While the system administrator assigns a CoS to a station, the system
administrator assigns each Nyquist user a role. The role you are
assigned determines what you see from the dashboard and what
tasks you can perform on the Nyquist system.
This manual describe tasks normally assigned to a user role.

2Performing Tasks
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Performing Tasks
The dashboard that appears if you have been assigned the user role
is divided into three areas:
• Telephone tasks, which is an unnamed area at the top of the dash-
board that provides icons for Directory, Dial Pad, Voicemail, and
Call Forwarding
• Contact Front Office, which provides icons for placing Normal,
Emergency, and Emergency 911 calls
• This Week’s Schedules, which provides a calendar view of the
week’s bell schedule.
2.1 Managing Calls Via the Dashboard
You can place calls from the dashboard using the Nyquist directory to
select a station from a list of stations that can receive calls or by using
the dialpad.
2.1.1 Using the Directory
The Nyquist directory is a list of all stations that can receive calls.
These can include computers with either the Admin Web UI or Web
UI, telephones, Voice over Internet Protocol (VoIP) speakers, or digital
call switches and speakers.

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To place a call using the directory:
Step 1 Select Directory.
Note: You can sort
the Directory list-
ing by extension
number or name.
You can also type
numbers in the Fil-
ter by Extension
field to view a list
of extensions con-
taining the num-
bers that you
typed.
Step 2 On the Directory popup, select the extension that you
want to call. (See "Using the Dial Pad” on page 6.)
Step 3 Select End Call to end the call.
2.1.2 Using the Dial Pad
Selecting Dial Pad from the dashboard displays a telephone dial pad
you can use to dial outside lines, select Dual Tone Multi-Frequency
(DTMF) codes, or dial a known extension. DTMF is the signal to the
phone company that you generate when a telephone’s touch keys are
pressed. When pressed, each key generates two tones, one from a
high frequency group of tones and another from a low frequency
group, so that voice cannot imitate the tones.
Figure 2-1, Directory Sorted by Extension

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To place a call using the Dial Pad:
Step 1 Select Dial Pad.
Step 2 Dial the extension or number that you want and select
Send.
Step 3 Select End Call to end the call.
2.2 Checking Voicemail
If your station has been configured for voicemail, you can retrieve
messages left for your extension.
To retrieve messages:
Step 1 Select Voicemail.
Step 2 If prompted that the station wants to use your micro-
phone, select Allow.
Figure 2-2, Dial Pad

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Warning If you turn off the microphone on your computer,
then you cannot launch audio distribution, tones,
alarms, and so on. When attempting to making a call
with the computer’s microphone turned off, Nyquist
automatically hangs up the call. If you make a second
call, the dashboard displays a message that the
phone is in use. Also, when the microphone is off and
a bell tone comes in, Nyquist rings as opposed to
auto answering.
Step 3 Use the keyboard that appears to enter your password.
Step 4 When finished retrieving messages, select End Call.
Figure 2-3, Voicemail Popup

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2.3 Using Call Forwarding
If your station has been configured for call forwarding, you can for-
ward your calls to another extension.
Note that call forwarding is not the same as having your extension
set to ring at an Admin Station during day or night hours. Your
Nyquist system administrator sets the Day Admin and Night Admin
for your station. Call forwarding is an option that you can set for your
station.
To forward calls to another extension:
Step 1 Select Call Forwarding.
Step 2 If prompted that the station wants to use your micro-
phone, select Allow.
Warning If you turn off the microphone on your computer,
then you cannot launch audio distribution, tones,
alarms, and so on. When attempting to making a call
with the computer’s microphone turned off, Nyquist
automatically hangs up the call. If you make a second
call, the dashboard displays a message that the
phone is in use. Also, when the microphone is off and
a bell tone comes in, Nyquist rings as opposed to
auto answering.
Step 3 Use the drop-down menu to select the extension where
you want calls to be forwarded.
Step 4 Select one of the following options:
• Always Forward
• Busy Forward
•No Answer Forward
• Busy or No Answer Forward
•Cancel Forwarding
• Current Forwarding Status

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2.4 Contacting the Front Office
You can make Normal, Emergency, and Emergency 911 calls to the
front office by selecting the desired icon from the dashboard. Placing
such calls connects you to the front office’s Admin Station.
If the Admin Station is on another call or making a page, then the
Admin Phone will ring for 45 seconds. If the call continues to go
unanswered, it is placed in a queue and will be answered according
to priority.
An Emergency Call results in a special ring at the Admin Station and
continues to ring until answered. An Emergency Call interrupts a
Normal Call on the Admin Station.
An Emergency 911 Call is the highest priority call a classroom phone
or user dashboard can make. All Admin Phones receive the 911 alert.
If 911 is placed during an All-Call page, then the Admin Phone that
placed the All-Call page is alerted when the page is completed.
Figure 2-4, Call Forwarding Popup

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To call the front office:
Step 1 Under Contact Front Office, select the icon for the type
of call that you want to make.
Step 2 If prompted that the station wants to use your micro-
phone, select Allow.
Warning If you turn off the microphone on your computer,
then you cannot launch audio distribution, tones,
alarms, and so on. When attempting to making a call
with the computer’s microphone turned off, Nyquist
automatically hangs up the call. If you make a second
call, the dashboard displays a message that the
phone is in use. Also, when the microphone is off and
a bell tone comes in, Nyquist rings as opposed to
auto answering.
Step 3 When finished with the call, select End Call.
2.5 Viewing This Week’s Schedule
Figure 2-5, Schedule Popup

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From the dashboard, you can view this week’s schedule or use the
Prev and Next buttons to view the schedule for other weeks. If you
select a specific schedule for a day, you can also view details of that
schedule.
To view this week’s schedule:
Step 1 Scroll to the This Week’s Schedules section.
Step 2 To view details of a schedule, select a schedule listed or
use the Prev or Next buttons to navigate to the desired
schedule and select that schedule.
The Schedule page appears.
Step 3 Select Close when done viewing.
2.6 Enabling and Disabling Audio
If a station’s CoS has been set up to enable and disable audio, then
Enable Audio and Disable Audio icons appear in the lower section
of the dashboard. These icons allow a station to control audio for the
system during events such as fire alarms. Selecting Disable Audio
stops all audio output on the system – such as Class Change Music,
audio distribution, and paging – and prevents future audio output
until Enable Audio is selected. If you select Disable Audio, you must
select Continue when prompted to stop audio.