PaloAlto Networks TECHDOCS ION 1200 User manual

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ION 1200 Quick Start Guide
Before You Begin
Use this document to install and set up your ION 1200. Refer to the ION 1200 Hardware Reference
at https://docs.paloaltonetworks.com/hardware/ion-1200-hardware-reference for safety
information, specifications, and more detailed procedures for installing the device.
• Verify that the installation site has adequate air circulation and AC power.
• Have a #1 Phillips-head screwdriver available.
• Unpack the equipment and verify that you received the following items:
Items Quantity
ION 1200 1
Power Adapter, 25W 1
Power Cord, AC 1
Cable Assy, Blue, USB 2.0 AM to 8P8C RJ45, 1830mm L, 28 AWG 1
Shielded RJ-45 CAT6 Ethernet cable 1
Wood screws (.75”) to mount the device and power adapter bracket to wood studs or
plywood. 6
Drywall anchors and screws (1.25”) to mount the device and power adapter bracket to a
drywall or similar material that cannot securely accommodate wood screws. 6
Power adapter wall-mount kit (includes one each of the following: a power adapter
bracket, a Velcro strap, and a plastic cable tie). 1
Sheet, Limited Warranty 1
Install the Device
You can install the ION 1200 on a flat surface, in a rack, or
on a wall.
Ensure there are no building services (water, gas, or
wiring) behind the wall where you intend to install the
device.
Install the device on a wall
1 Download the Wall Mount template from https://docs.
paloaltonetworks.com/hardware/ion-1200-hardware-
reference/install-ion-1200/wall-mount-template.
2 Temporarily secure the Wall Mount template (Figure 1)
to the wall where you intend to mount the device and
use it to mark the location for each of the four wall-
mount screws. Use a pointed object to punch through
the paper and visibly mark the wall; then remove the
template and verify measurements.
3 Use a type 1 Philips head screwdriver to install the
appropriate screws into each of the four marked
locations:
docs.paloaltonetworks.com
Figure 1 - Wall mount template
◼Drywall—First press a drywall anchor slightly into the center of a template mark. Then use
the screwdriver to apply pressure while turning the anchor clockwise until the surface of the
anchor is flush with the wall. After the drywall anchor is secure, install a 1.25” anchor screw
into the anchor until the bottom of the screw head protrudes ¼” from the wall. Repeat this
step for the other three screw locations.
◼Plywood wall—Use the screwdriver to insert a .75” wood screw into the center of each
template mark that is located over wood until the bottom of the screw heads protrude ¼”
from the wall. If any screw location is located over wood, use a .75” wood screw instead of a
drywall anchor and screw.
3 Align the four holes on the bottom of the device with the four screws on the wall and hang the
device on the screws.
4 Install the power adapter in the power adapter wall-mount bracket using the Velcro strap and
cable tie (Figure 2). Make sure to align the cable tie with the notches in the bracket to prevent
the power cord from falling out.
5 Mount the power adapter wall-mount bracket next to the device using wood or drywall screws
as appropriate.
Install the device in a rack
When installing the device in a rack, ensure there is nothing placed above the device.
Refer to the ION 1200 Hardware Reference at https://docs.paloaltonetworks.com/hardware/
ion-1200-hardware-reference to learn to install the device in a rack.
Figure 2 - Power adapter in the wall mount bracket
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Connect the Device to the Controller
1 Connect the ION 1200 port 1 or port 2 (Figure 4) to a DHCP-enabled network that has access
to the internet, such as an Internet Service Provider (ISP) cable modem.
2 If you do not wish to connect via DHCP-enabled network, access the console and set a static
IP on port 1 or port 2.
Refer to Configure Static IP Using a Console at:
https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-sd-wan-ion-cli-
reference/access-the-ion-cli-commands/assign-a-static-ip-address-using-the-console.
html.
Verify Device Connection to the Controller
◼Upon successful connection, the controller connectivity LED (Figure 5) on the ION device
turns green.
◼The ION device is now connected to the Controller and displays on the portal under
Unclaimed Devices.
Where To Go Next
To learn more about the device, refer to the ION 1200 Hardware Reference Guide:
https://docs.paloaltonetworks.com/hardware/ion-1200-hardware-reference.
To configure the device, refer to the Prisma SD-WAN Administrator's Guide:
https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-sd-wan-admin.html.
Contact PaloAlto Networks Support to get help.
Customer Support at https://www.paloaltonetworks.com/company/contact-support.
For Technical Support: US: 866 898 9087 | International: [phone]
docs.paloaltonetworks.com | © 2022 | Palo Alto Networks, Inc. | Part Number: 810-000316-00C
Connect to the Portal
1 Log in to the Prisma SD-WAN portal using the provided login credentials.
2 Navigate to Map > Unclaimed Devices to verify that your ION device is listed as Online under
Unclaimed Devices.
3 Select the device and click the option Claim the device (Figure 6).
4 Assign the device to a site and configure it.
Refer to the Prisma SD-WAN Administrator's Guide at https://docs.paloaltonetworks.com/
prisma/prisma-sd-wan/prisma-sd-wan-admin.html.
Power on the Device
1 Connect the power cable to the device.
2 Plug the device power cable into an AC power outlet. When the device is powered on, the
power LED turns green (Figure 3).
Figure 3 - Power LED on the ION 1200 device
Figure 4 - DHCP-enabled ports
Figure 5 - Controller connecvity LED
Power LED Controller Connecvity LED
Figure 6 - Prisma SD-WAN portal
ION 1200 Quick Start Guide (Continued)
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