Bosch KUR21A Series Specification sheet

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Fridge-freezer
KUR21A....
[en] Information for Use

en
2
Further information and explanations are
available online:
Table of contents
1 Safety ...........................................4
1.1 General information................... 4
1.2 Intended use.............................. 4
1.3 Restriction on user group.......... 4
1.4 Safe transport............................ 4
1.5 Safe installation ......................... 5
1.6 Safe use .................................... 6
1.7 Damaged appliance.................. 7
2 Preventing material damage ......9
3 Environmental protection and
saving energy..............................9
3.1 Disposing of packaging ............ 9
3.2 Saving energy............................ 9
4 Installation and connection......10
4.1 Scope of delivery..................... 10
4.2 Criteria for the installation
location.................................... 10
4.3 Installing the appliance ........... 11
4.4 Preparing the appliance for
the first time............................. 11
4.5 Connecting the appliance to
the electricity supply................ 11
5 Familiarising yourself with
your appliance...........................12
5.1 Appliance ................................ 12
5.2 Control panel........................... 13
6 Features.....................................14
6.1 Shelf......................................... 14
6.2 Storage container.................... 14
6.3 Door rack................................. 14
6.4 Variable door rack................... 14
6.5 Accessories............................. 14
7 Basic operation .........................15
7.1 Switching on the appliance ..... 15
7.2 Operating tips.......................... 15
7.3 Switching off the appliance ..... 16
7.4 Setting the temperature........... 16
8 Additional functions .................16
8.1 Super cooling ......................... 16
8.2 Sabbath mode......................... 16
9 Alarm..........................................17
9.1 Door alarm .............................. 17
10 HomeConnect ........................17
10.1 Setting up the HomeCon-
nect app ................................ 17
10.2 Setting up HomeConnect..... 17
10.3 Switching on the connec-
tion to the WLAN home net-
work (Wi-Fi) ........................... 18
10.4 Switching off the connec-
tion to the WLAN home net-
work (Wi-Fi) ........................... 18
10.5 Installing updates for the
HomeConnectsoftware........ 18
10.6 Resetting HomeConnect
settings .................................. 18
10.7 Data protection...................... 18
11 Refrigerator compartment ......18
11.1 Tips for storing food in the
refrigerator compartment ...... 19
11.2 Chill zones in the refriger-
ator compartment.................. 19
11.3 "OK" sticker ........................... 19
12 Floor area ................................19
12.1 Storing food in the floor
area ....................................... 20

en
3
13 Defrosting................................20
13.1 Defrosting in the refriger-
ator compartment.................. 20
14 Cleaning and servicing ...........20
14.1 Preparing the appliance for
cleaning................................. 20
14.2 Cleaning the appliance ......... 20
14.3 Cleaning the condensation
channel and drainage hole ... 21
14.4 Removing the fittings............. 21
14.5 Removing appliance com-
ponents.................................. 22
15 Troubleshooting......................23
16 Storage and disposal..............25
16.1 Taking the appliance out of
operation ............................... 25
16.2 Disposing of old appliance ... 25
17 Customer Service....................25
17.1 Product number (E-Nr.),
production number (FD)
and consecutive numbering
(Z-Nr.) .................................... 26
18 Technical data .........................26
18.1 Information regarding Free
and Open Source Software... 26
19 Declaration of Conformity ......26

en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡Read this instruction manual carefully.
¡Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
This appliance is only intended to be fitted under a counter.
Only use this appliance:
¡For chilling food.
¡in private households and in enclosed spaces in a domestic en-
vironment.
¡Up to an altitude of 2000 m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
1.4 Safe transport
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶Do not lift the appliance on your own.

Safety en
5
1.5 Safe installation
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
▶Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶The protective conductor system of the domestic electrical in-
stallation must be properly installed.
▶Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
isolating switch must be integrated into the permanent electrical
installation according to the installation regulations.
▶When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶Never let the power cord come into contact with heat sources.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the re-
frigeration circuit may result in a flammable mixture of gas and air.
▶Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶Do not use extension cables or multiple socket strips.
▶Only use adapters and power cords approved by the manufac-
turer.
▶If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation
adapted.

en Safety
6
Portable multiple socket strips or portable power supply units may
overheat and cause a fire.
▶Do not place portable multiple socket strips or power supply
units on the back of the appliance.
1.6 Safe use
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶Only use the appliance in enclosed spaces.
▶Never expose the appliance to intense heat or humidity.
▶Do not use steam- or high-pressure cleaners to clean the appli-
ance.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶Keep packaging material away from children.
▶Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to
suffocate.
▶Keep small parts away from children.
▶Do not let children play with small parts.
WARNING‒Risk of explosion!
If the cooling circuit is damaged, flammable refrigerant may es-
cape and explode.
▶To accelerate the defrosting process, do not use any other
mechanical devices or means other than those recommended
by the manufacturer.
▶If food is stuck to the freezer compartment, loosen it with a blunt
implement such as the handle of a wooden spoon.
Products which contain flammable propellants and explosive sub-
stances may explode, e.g. spray cans.
▶Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.

Safety en
7
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heat-
ers or electric ice makers.
▶Do not operate electrical devices within the appliance.
WARNING‒Risk of injury!
Injury to the eyes caused by escaping flammable refrigerant and
hazardous gases.
▶Do not damage the tubes of the refrigerant circuit or the insula-
tion.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the
following instructions.
▶If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
▶Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
▶Store raw meat and fish in suitable containers in the refrigerator
so that they do not touch or drip on other food.
▶If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould.
Metal or metal-style parts in the appliance may contain aluminium.
If acidic food comes into contact with aluminium in the appliance,
aluminium foil ions may pass into the food.
▶Do not consume soiled food.
1.7 Damaged appliance
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶Never operate a damaged appliance.
▶Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box.

en Safety
8
▶Call customer services. →Page25
Improper repairs are dangerous.
▶Repairs to the appliance should only be carried out by trained
specialist staff.
▶Only use genuine spare parts when repairing the appliance.
▶If the power cord or the appliance power cable of this appliance
is damaged, it must be replaced with a special power cord or
special appliance power cable, which is available from the man-
ufacturer or its Customer Service.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
▶Keep naked flames and ignition sources away from the appli-
ance.
▶Ventilate the room.
▶Switch off the appliance. →Page16
▶Unplug the mains plug from the mains or switch off the circuit
breaker in the fuse box.
▶Call customer service. →Page25

Preventing material damage en
9
Preventing material damage
2 Preventing material
damage
Preventing material damage
ATTENTION!
Using the base, runners or appliance
doors as a seat surface or climbing
surface may damage the appliance.
▶Do not stand or support yourself
on the base, runners or doors.
Contamination with oil or fat may
cause plastic parts and door seals to
become porous.
▶Keep plastic parts and door seals
free of oil and grease.
Metal or metal-style parts in the appli-
ance may contain aluminium. When
aluminium comes into contact with
acidic foods, it corrodes and discol-
ours.
▶Only store packaged food in the
appliance.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
▶Never clean fittings and accessory
in the dishwasher.
Environmental protection and saving energy
3 Environmental protec-
tion and saving energy
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶Sort the individual components by
type and dispose of them separ-
ately.
3.2 Saving energy
If you follow these instructions, your
appliance will use less power.
Selecting the installation location
¡Keep the appliance out of direct
sunlight.
¡Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
¡Never cover or block the exterior
ventilation grilles.
Saving energy during use
Note:The arrangement of the fittings
does not affect the energy consump-
tion of the appliance.
¡Open the appliance only briefly
and then close it carefully.
¡Never cover or block the interior
ventilation openings or the exterior
ventilation grilles.
¡Transport purchased food in a
cool bag and place in the appli-
ance quickly.
¡Allow warm food and drinks to
cool down before storing them.
¡Thaw frozen food in the refrigerator
compartment to utilise the low tem-
perature of the food.
¡Always leave some space between
the food and to the back panel.

en Installation and connection
10
Installation and connection
4 Installation and con-
nection
Installation and connection
4.1 Scope of delivery
After unpacking all parts, check for
any transport damage and for com-
pleteness of delivery.
If you have any complaints, contact
your dealer or our after-sales service
→Page25.
The delivery consists of the following:
¡Built-under appliance
¡Equipment and accessories1
¡Installation material
¡Installation instructions
¡User manual
¡Customer service directory
¡Warranty enclosure2
¡Energy label
¡Information on energy consump-
tion and noises
¡Information about HomeConnect
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mix-
ture of gas and air.
▶Only install the appliance in a
space with a volume of at least
1m3 per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1/
4
, Page13
The weight of the appliance ex works
may be up to 40kg depending on
the model.
The subfloor must be sufficiently
stable to bear the weight of the appli-
ance.
Permitted room temperature
The permitted room temperature de-
pends on the appliance's climate
class.
The climate class can be found on
the rating plate. →"Appliance", Fig.
1/
4
, Page13
Climate
class
Permitted room tem-
perature
SN 10°C to 32°C
N 16°C to 32°C
ST 16°C to 38°C
T 16°C to 43°C
The appliance is fully functional within
the permitted room temperature.
If an appliance with climate class SN
is operated at colder room temperat-
ures, the appliance will not be dam-
aged up to a room temperature of
5°C.
Niche dimensions
Observe the niche dimensions if you
install your appliance in the niche. If
this is not the case, problems may
occur when installing the appliance.
Niche depth
Install the appliance in the recom-
mended niche depth of 560mm.
If the niche depth is smaller, the en-
ergy consumption increases slightly.
The niche depth must be a minimum
550mm.
1Depending on the appliance specifications
2Not in all countries

Installation and connection en
11
Niche width
An inside niche width of at least
600mm is required for the appli-
ance.
Over-and-under and side-by-side
installation
If you want to install 2 refrigerating
appliances one over the other or side
by side, you must maintain a clear-
ance of at least 150mm between the
appliances. Selected appliances can
be installed without a minimum clear-
ance. Ask your dealer or kitchen
planner about this.
4.3 Installing the appliance
WARNING
Risk of electric shock!
Liquid in the control elements may be
dangerous.
▶Always install the enclosed niche
cover in accordance with the en-
closed installation instructions.
▶Install the appliance in accordance
with the enclosed installation in-
structions.
4.4 Preparing the appliance
for the first time
1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3. Clean the appliance for the first
time. →Page20
4.5 Connecting the appliance
to the electricity supply
1. Insert the non-heating appliance
plug of the power cable into the
appliance.
2. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appli-
ance can be found on the rating
plate. →"Appliance", Fig. 1/
4
,
Page13
3. Check the mains plug is inserted
properly.
aThe temperature display shows an
animation and the control panel is
locked.
aThe appliance is ready to use once
the animation has ended and an
LED lights up for the temperature
display.

en Familiarising yourself with your appliance
12
Familiarising yourself with your appliance
5 Familiarising yourself with your appliance
Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
Note:Deviations between your appliance and the diagrams may differ with re-
gard to their features and size.
A
4
4
3
5
7
2
1
B
6
1
A
Refrigerator compartment
→Page18
B
Floor area →Page19
1
Control panel →Page13

Familiarising yourself with your appliance en
13
2
Lighting
3
Storage container
→Page14
4
Rating plate →Page26
5
Exterior ventilation grille
6
Variable door rack
→Page14
7
Door storage compartment
for large bottles →Page14
5.2 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
1 3 64 752
2
1
switches the connection to
the WLAN home network (Wi-
Fi) on or off.
2
lights up if user-defined set-
tings have been set via the
HomeConnectapp. You can
find more information in the
HomeConnectapp.
3
sets the temperature of the
refrigerator compartment.
4
lights up when the alarm is
switched on.
5
super lights up when Super
cooling is switched on.
6
Displays the set temperature
for the refrigerator compart-
ment in°C.
7
3sec. switches the appli-
ance on or off.

en Features
14
Features
6 Features
Features
The features of your appliance de-
pend on the model.
6.1 Shelf
To vary the shelf as required, you
can remove the shelf and re-insert it
elsewhere.
→"Removing the shelf", Page21
6.2 Storage container
The temperatures in the storage con-
tainer are lower than in the refriger-
ator compartment. Temperatures be-
low 0°C may occur occasionally.
In order to reach temperatures close
to 0 °C in the storage container, set
the refrigerator compartment temper-
ature to 2 °C. →Page16
Use the lower temperatures in the
storage container to store highly per-
ishable food, e.g. fish, meat and
sausages.
6.3 Door rack
To adjust the door rack as required,
you can remove the door rack and
re-insert elsewhere.
→"Removing door rack", Page22
6.4 Variable door rack
To adjust the variable door rack as
required, you can move or remove
the variable door rack, and re-insert it
elsewhere.
You can remove the door rack rail
and re-insert it elsewhere.
→"Removing the door rack rail",
Page22
6.5 Accessories
Use original accessories. These have
been made especially for your appli-
ance.
The accessories for your appliance
depend on the model.
Egg tray
Store eggs safely on the egg tray.
Bottle holder
The bottle holder prevents bottles
from falling over when the appliance
door is opened and closed.

Basic operation en
15
Removing the bottle holder
1. Remove the door rack for large
bottles. →Page22
2. Loosen the bottle holder from the
back wall of the door rack for large
bottles on the left first and then
on the right , then remove the
bottle holder diagonally upwards
⁠.
Variable bottle shelf
Store bottles securely on the variable
bottle shelf.
Basic operation
7 Basic operation
Basic operation
7.1 Switching on the appli-
ance
1. Electrically connect the appliance.
→Page11
Note:If the appliance has been
previously switched off using the
control panel, press and hold
⁠3sec. for threeseconds.
aThe temperature display shows an
animation and the control panel is
locked.
aThe appliance is ready to use once
the animation has ended and an
LED lights up for the temperature
display.
aThe appliance begins to cool.
2. Set the required temperature.
→Page16
7.2 Operating tips
¡Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appli-
ance until the set temperature has
been reached.

en Additional functions
16
¡When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
¡The temperature in the appliance
varies due to the following condi-
tions:
– How often the appliance is
opened
– Load capacity
– Temperature of newly stored
food
– Ambient temperature
– Direct sunlight
7.3 Switching off the appli-
ance
▶Press and hold ⁠3sec. for
threeseconds.
7.4 Setting the temperature
Setting the refrigerator
compartment temperature
▶Press repeatedly until the tem-
perature display shows the re-
quired temperature setting.
The recommended temperature in
the refrigerator compartment is
4°C.
→""OK" sticker", Page19
Additional functions
8 Additional functions
Additional functions
Find out which additional functions
can be used for your appliance. Addi-
tional functions can be set via the
HomeConnect app.
8.1 Super cooling
With Super cooling, the refrigerator
compartment cools as cold as pos-
sible.
Switch on Super cooling before pla-
cing large quantities of food.
Note:When Super cooling is
switched on, increased noise may
occur.
Switching on Super cooling
▶Press super repeatedly until super
lights up.
Note:After approx. 6hours, the ap-
pliance switches to normal operation.
Switching off Super cooling
▶Press super repeatedly until the
temperature display shows the re-
quired temperature.
8.2 Sabbath mode
To ensure that you can also use the
appliance on the Sabbath, the Sab-
bath mode switches off all non-es-
sential functions.
During Sabbath mode, the following
functions are switched off:
¡Super cooling
¡Alarm
¡Interior lighting
¡Audible signals
¡Messages on the control panel
Note:The brightness of the control
panel lighting is reduced during the
Sabbath mode.
Switching on Sabbath mode
▶Press and hold for 15seconds
until an audible signal sounds.
a lights up.
Note:After approx.80hours, the ap-
pliance switches to normal mode.
Switching off Sabbath mode
▶Press and hold for 15seconds
until an audible signal sounds.

Alarm en
17
Alarm
9 Alarm
Alarm
9.1 Door alarm
If the appliance door is open for a
while, the door alarm switches on.
A warning tone sounds and lights
up.
After 10 minutes, the interior lighting
flashes.
Switching off the door alarm
▶Close the appliance door or press
.
aThe warning tone is switched off.
HomeConnect
10 HomeConnect
HomeConnect
This appliance is network-capable.
Connect your appliance to a mobile
device to control its functions via the
HomeConnect app.
The HomeConnect services are not
available in every country. The avail-
ability of the HomeConnect function
depends on the availability of
HomeConnect services in your coun-
try. You can find information about
this at: www.home-connect.com.
To be able to use HomeConnect,
you must first set up the connection
to the WLAN home network (Wi-Fi1)
and to the HomeConnect app.
After switching on the appliance, wait
at least 2minutes until internal
device initialisation is complete. Only
then should you set up HomeCon-
nect.
The HomeConnect app guides you
through the entire login process. Fol-
low the instructions in the HomeCon-
nect app to configure the settings.
Tips
¡Please consult the documents sup-
plied by HomeConnect.
¡Please also follow the instructions
in the HomeConnect app.
Notes
¡Please note the safety precautions
in this instruction manual and
make sure that they are also ob-
served when operating the appli-
ance via the HomeConnect app.
→"Safety", Page4
¡Operating the appliance on the ap-
pliance itself always takes priority.
During this time it is not possible
to operate the appliance using the
HomeConnect app.
10.1 Setting up the
HomeConnect app
1. Install the HomeConnect app on
your mobile device.
2. Start the HomeConnect app and
set up access for HomeConnect.
The HomeConnect app guides
you through the entire login pro-
cess.
10.2 Setting up HomeCon-
nect
Requirements
¡The HomeConnectapp has been
installed on your mobile device.
¡The appliance is receiving signals
from the WLAN home network (Wi-
Fi) at its installation location.
1. Open the HomeConnect app and
scan the following QR code.
2. Follow the instructions in the
HomeConnect app.
1Wi-Fi is a registered trademark of the Wi-Fi Alliance.

en Refrigerator compartment
18
10.3 Switching on the con-
nection to the WLAN
home network (Wi-Fi)
▶Press .
10.4 Switching off the con-
nection to the WLAN
home network (Wi-Fi)
▶Press .
10.5 Installing updates for the
HomeConnectsoftware
Note:If an update of the HomeCon-
nect software is available, a message
appears in the HomeConnect app.
▶To install the update for the
HomeConnect software, follow the
instructions in the HomeConnect
app.
aThe control panel is partially
locked during the installation.
10.6 Resetting HomeConnect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the HomeConnectsettings.
▶Press and hold for six seconds
until goes out.
aThe HomeConnect settings have
been reset.
10.7 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡The current software and hardware
version of your appliance.
¡Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Refrigerator compartment
11 Refrigerator compart-
ment
Refrigerator compartment
You can keep meat, sausage, fish,
dairy products, eggs, prepared meals
and pastries in the refrigerator com-
partment.
The temperature can be set from
2°C to 6°C.
The refrigerator compartment can
also be used to store highly perish-
able foods in the short to medium
term. The lower the selected temper-
ature, the longer the food remains
fresh.

Floor area en
19
11.1 Tips for storing food in
the refrigerator compart-
ment
¡Only store food when fresh and
undamaged.
¡Store food covered or in air-tight
packaging.
¡To avoid impeding the circulation
of air and to prevent food from
freezing, do not place food so that
it has direct contact with the back
wall.
¡Allow hot food and drinks to cool
down first before placing in the ap-
pliance.
¡Observe the best-before date or
use-by date specified by the manu-
facturer.
11.2 Chill zones in the refri-
gerator compartment
The air circulation in the refrigerator
compartment creates different chill
zones.
Coldest zone
The coldest zone is in the storage
container.
Tip:Store highly perishable food
such as fish, sausages and meat in
the coldest zone.
Warmest zone
The warmest zone is at the very top
of the door.
Tip:Store food that does not spoil
easily in the warmest zone, e.g. hard
cheese and butter. Cheese can then
continue to release its aroma and the
butter will still be easy to spread.
11.3 "OK" sticker
The "OK" sticker lets you check
whether the refrigerator compartment
reaches the safe temperature ranges
of +4°C or colder recommended for
food.
The "OK" sticker is not included with
all models.
If the sticker does not indicate "OK",
gradually reduce the temperature.
→"Setting the refrigerator compart-
ment temperature", Page16
Once the appliance is switched on, it
may take up to 12hours until the set
temperature is reached.
Correct setting
Floor area
12 Floor area
Floor area
You can store the same type of food
in the floor area as you can in the re-
frigerator compartment.
The temperature in the floor area
matches the temperature in the rest
of the refrigerator compartment.
→Page18

en Defrosting
20
12.1 Storing food in the floor
area
▶To store food in the floor area,
slide the cover backwards over the
floor area.
Defrosting
13 Defrosting
Defrosting
13.1 Defrosting in the refri-
gerator compartment
When the appliance is operating,
condensation droplets or frost form
on the rear panel of the refrigerator
compartment due to functional reas-
ons. The back panel in the refriger-
ator compartment defrosts automatic-
ally.
Condensation runs through the con-
densation channel into the drainage
hole to the evaporation pan and does
not have to be wiped away.
To ensure that the condensation can
drain and odours do not form, ob-
serve the following information:
Cleaning the condensation channel
and drainage hole →Page21.
Cleaning and servicing
14 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inac-
cessible points. Cleaning by cus-
tomer service can give rise to costs.
14.1 Preparing the appliance
for cleaning
1. Switch off the appliance.
→Page16
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Take out all of the food and store it
in a cool place.
Place ice packs (if available) onto
the food.
4. If there is a layer of hoarfrost, allow
this to defrost.
5. Remove all fittings and accessor-
ies from the appliance.
→Page21
6. Remove the door rack rail.
→Page22
14.2 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
▶Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance.
Liquid in the lighting or in the con-
trols can be dangerous.
▶The rinsing water must not drip
into the lighting or controls.