Bose HOME SPEAKER 500 User manual

HOME SPEAKER 500

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WHAT’S IN THE CARTON
CONTENTS
Confirm that the following parts are included:
Bose Home Speaker 500 Power cord*
*May ship with multiple power cords. Use the power cord for your region.
NOTE: If any part of the product is damaged, do not use it. Contact your authorized
Bose dealer or Bose customer service.
Visit: worldwide.Bose.com/Support/HS500

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SPEAKER PLACEMENT
RECOMMENDATIONS
For best performance, follow these recommendations when placing the speaker:
• Do NOT place the speaker on top of audio/video equipment (receivers, TVs, etc.), or
any other object that may generate heat. Heat generated by these items may result
in poor speaker performance.
• Do NOT place any objects on top of the speaker or in front of the speaker.
• To avoid interference, keep other wireless equipment 1 – 3 ft. (0.3 – 0.9 m) away
from the speaker. Place the speaker outside and away from metal cabinets and
direct heat sources.
• Place the speaker on its rubber base on a stable and level surface.
• Make sure there is an AC (mains) outlet nearby.

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POWER
CONNECT THE SPEAKER TO POWER
1. Connect the power cord into the power connector on the speaker.
2. Plug the other end of the power cord into an AC (mains) outlet.
The speaker powers on and the light bar glows solid amber.
NETWORK STANDBY
The speaker transitions to network standby when audio has stopped and you have
not pressed any buttons for 20 or more minutes. To wake the speaker from
network standby:
• Tap any button on the speaker.
• Play or resume audio using your mobile device or using the Bose Music app.
• Talk to Amazon Alexa or Google Assistant.
NOTE: To access your voice assistant in network standby, make sure the speaker is set
up using the Bose Music app and the microphone is on (see page 20).
Manually set the speaker to network standby
Tap and hold the Play/Pause button Funtil the display changes to the clock or fades
to black.

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BOSE MUSIC APP SETUP
The Bose Music app lets you set up and control the speaker from any mobile device
such as a smartphone or tablet.
Using the app, you can stream music, set and change presets, add music services,
explore internet radio stations, configure Amazon Alexa or Google Assistant, and
manage speaker settings.
NOTE: If you have already created a Bose account in the app for another Bose
product, see “Existing Bose Music app users” on page 16.
DOWNLOAD THE BOSE MUSIC APP
1. On your mobile device, download the Bose Music app.
2. Follow the app instructions.

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EXISTING BOSE MUSIC APP USERS
ADD THE SPEAKER TO AN EXISTING ACCOUNT
In the Bose Music app, go to the My Products screen and add your
Bose Home Speaker 500.
CONNECT TO A DIFFERENT WI-FI NETWORK
Connect to a dierent network if your network name or password has changed, or if
you want to change or add another network.
1. On the speaker, press and hold the AUX button and the Play/Pause button Funtil
the light bar glows amber.
2. On your mobile device, open your Wi-Fi settings.
3. Select Bose Home Speaker 500.
4. Open the Bose Music app and follow the app instructions.
NOTE: If the app doesn’t prompt you for setup, go to the My Products screen
and add your speaker.

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SPEAKER CONTROLS
Action button
(see page 19)
Volume upVolume down
Play/Pause
Preset buttons
(see page 26)
Microphone
o button
(see page 19)
AUX button
(see page 31)
Bluetooth
button
(see page 27)

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SPEAKER CONTROLS
SPEAKER FUNCTIONS
Speaker controls are located on the top of the speaker.
NOTE: You can also control your speaker using the Bose Music app.
Media playback and volume
Volume upVolume down
Play/Pause
FUNCTION WHAT TO DO
Play/Pause
Tap F.
The sides of the light bar glow solid white until the
audio resumes.
Skip forward Double-tap F.
Skip backward Triple-tap F.
Volume down Tap z.
NOTE: To quickly decrease the volume, tap and hold z.
Volume up Tap H.
NOTE: To quickly increase the volume, tap and hold H.

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SPEAKER CONTROLS
VOICE ASSISTANT CONTROLS
You can use the Action button band Microphone o button nto control
Amazon Alexa (see page 22) or Google Assistant (see page 24).
Action button
Microphone o
button
PRESETS
The speaker includes six presets that you can set to play audio from your favorite
music services. Once set, you can access your music at any time, with a simple touch
of a button or by using the Bose Music app.
Preset buttons
For more information about setting and using presets, see “Preset Personalization” on
page 26.

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VOICE ASSISTANT
VOICE ASSISTANT OPTIONS
You can program your speaker to quickly and easily access Amazon Alexa or
Google Assistant.
NOTE: Amazon Alexa and Google Assistant aren’t available in certain languages
and countries.
OPTIONS HOW TO USE
Amazon Alexa Use your voice and/or the Action button b
(see page 22).
Google Assistant Use voice and/or the Action button b
(see page 24).
NOTE: You can’t set the speaker to access Amazon Alexa and Google Assistant at the
same time.
SET UP YOUR VOICE ASSISTANT
Before you begin, make sure your mobile device and the speaker are connected to the
same Wi-Fi network.
To set up your voice assistant, use the Bose Music app. You can access this option
from the Settings menu.
NOTE: When setting up your voice assistant, make sure you use the same audio
service account that you used in the Bose Music app.

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VOICE ASSISTANT
ACCESS ALEXA
The speaker is Amazon Alexa enabled. With Alexa, you can ask to play music, hear
the news, check the weather, control smart home devices, and more. Using Alexa on
your speaker is as simple as asking. Just ask or use the Action button band Alexa
responds instantly.
For more information about what Alexa can do, visit:
https://www.amazon.com/usealexa
NOTE: Alexa isn’t available in certain languages and countries.
Use your voice
Start with “Alexa,” then say:
THINGS TO TRY EXAMPLE OF WHAT TO SAY
Talk to Alexa What’s the weather?
Play audio
Play Beethoven.
NOTE: Amazon Music is set as the default music
service. To change the default music service,
use the Alexa app.
Control volume Turn the volume up.
Play from a specific audio service
Play NPR on TuneIn.
NOTE: Amazon Alexa doesn't support all
audio services.
Play on a specific speaker
Play funk in the living room.
NOTE: Make sure you say the speaker name you
assigned in the Bose Music app. If multiple
speakers have the same name, use the name
assigned in the Alexa app or change the
name in the Bose Music app.
Skip to the next song Next song.
Set a timer Set a timer for 5 minutes.
Discover more skills What new skills do you have?
Stop Alexa Stop.

VOICE ASSISTANT
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Use the speaker controls
The Action button band Microphone o button nare used to control Alexa.
They are located on the top of the speaker.
Microphone o
button
THINGS TO TRY WHAT TO DO
Talk to Alexa
Tap bthen say your request.
For a list of things to try, visit:
https://www.amazon.com/usealexa
Stop alarms and timers Tap b.
Stop Alexa Tap b.
Turn the microphone on/o
Tap n.
NOTE: When the microphone is o, nglows solid
red, and you can’t access Alexa.

VOICE ASSISTANT
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ACCESS GOOGLE ASSISTANT
With your Bose Home Speaker 500, talk to Google to easily enjoy music at home; you
can play your favorite music, control volume and find information about the song that
you are listening to, hands-free. You can also plan your day, set alarms and control
smart devices around your home - just by using your voice.
For more information about what Google Assistant can do, visit:
https://support.google.com/assistant
NOTES:
• Google Assistant isn’t available in certain languages and countries.
• For more information about playing audio with Google Assistant, see page 25.
Use your voice
Start with “Hey Google,” then say:
THINGS TO TRY EXAMPLES OF WHAT TO SAY
Enjoy entertainment Play some music
Plan your day What’s on my calendar today?
Manage tasks Set an alarm for 7am tomorrow
Control your home Turn on the lights
Get answers What’s the latest news?
Get things done Remind me to buy milk tonight
Try fun things Tell me a fun fact

VOICE ASSISTANT
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Use the speaker controls
You can use the Action button band Microphone o button nto control
Google Assistant. They are located on the top of the speaker.
Microphone o
button
THINGS TO TRY WHAT TO DO
Talk to Google Assistant
Tap bthen say your request.
For a list of things to try, visit:
https://support.google.com/assistant
Stop alarms and timers Tap b.
Stop Google Assistant Tap b.
Turn the microphone on/o
Tap n.
When the microphone is o, nglows solid red, and
you can’t access Google Assistant.

VOICE ASSISTANT
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PLAY MUSIC WITH GOOGLE ASSISTANT
Ask Google to play music from your default audio service or from a specific
audio service.
Start with “Hey Google,” then say:
THINGS TO TRY EXAMPLES OF WHAT TO SAY
Play music
Play some music.
NOTE: Google Assistant uses your default audio
service. If you hear an error message, you
may need to change your default audio
service. To change this setting, use the
Google Assistant app.
Control your speaker Turn up the volume.
Play from a specific audio service
Play NPR on TuneIn.
NOTE: Google Assistant doesn’t support all
audio services.
Play on a specific speaker
Play some jazz on the living room speakers.
NOTE: Make sure you say the speaker name you
assigned in the Bose Music app. If multiple
speakers have the same name, use the name
assigned in the Google Assistant app or
change the name in the Bose Music app.
Choose a default audio service
During initial setup for Google Assistant, the Google Assistant app prompts you to
select a default audio service. When asking Google to play music on Bose products,
only Pandora and Spotify are supported default services. Although other audio
services are listed as available during setup, they are not supported.
For the best experience, choose Pandora or Spotify as your default audio service.
If you choose an unsupported audio service, you hear an error message when
requesting to play audio.

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PRESET PERSONALIZATION
You can control presets using the Bose Music app or the buttons on the top of
the speaker.
NOTE: You can’t set presets in Bluetooth mode or AUX mode.
SET A PRESET
1. Stream music using the Bose Music app.
2. While the music is playing, tap and hold a preset button on the speaker until you
hear a tone.
Preset buttons
The display shows that the preset has been set.
PLAY A PRESET
Once you personalize presets, tap a preset button to play music.
Preset buttons
The display shows the selected preset.

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BLUETOOTH CONNECTIONS
Bluetooth wireless technology lets you stream music from mobile devices such as
smartphones, tablets, and laptop computers. Before you can stream music from a
device, you must connect your device to the speaker.
CONNECT A MOBILE DEVICE
1. Tap the Bluetooth button l.
Bluetooth button
The light bar pulses blue.
2. On your device, turn on the Bluetooth feature.
TIP: The Bluetooth menu is usually found in the Settings menu.
3. Select your speaker from the device list.
TIP: Look for the name you entered for your speaker in the Bose Music app.
If you didn’t name your speaker, the default name appears.
Device Name
Once connected, you hear a tone. The light bar glows solid white then fades to
black, and your speaker’s name appears in the mobile device list.

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BLUETOOTH CONNECTIONS
DISCONNECT A MOBILE DEVICE
Use the Bose Music app to disconnect your mobile device.
NOTE: You can also use Bluetooth settings on your mobile device. Disabling the
Bluetooth feature disconnects all other devices.
RECONNECT A MOBILE DEVICE
1. Tap the Bluetooth button l.
NOTE: Make sure the Bluetooth feature is enabled on your mobile device.
The display shows which device is currently connected.
2. Play audio on the connected mobile device.
CONNECT AN ADDITIONAL MOBILE DEVICE
You can store up to eight devices in the speaker device list, and the speaker can be
actively connected to two devices at a time.
NOTE: You can play audio from only one device at a time.
1. Tap and hold luntil the light bar pulses blue.
Bluetooth button
2. On your mobile device, select the speaker from the device list.
NOTE: Make sure the Bluetooth feature is enabled on your mobile device.

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BLUETOOTH CONNECTIONS
CLEAR THE SPEAKER DEVICE LIST
1. Tap and hold lfor 10 seconds until the light bar fills to the center, pulses white
twice then fades to black.
The light bar pulses blue.
2. Delete the speaker from the Bluetooth list on your device.
All devices are cleared, and the speaker is ready to connect (see page 27).

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STREAM AUDIO WITH AIRPLAY
The speaker is capable of playing AirPlay 2 audio, which allows you to quickly stream
audio from your Apple device to the speaker or multiple speakers.
NOTES:
• To use AirPlay 2, you need an Apple device running iOS 11.4 or later.
• Your Apple device and speaker must be connected to the same Wi-Fi network.
• For more information about AirPlay, visit: https://www.apple.com/airplay
STREAM AUDIO FROM THE CONTROL CENTER
1. On your Apple device, open the Control Center.
2. Tap and hold the audio card in the top-right corner of the screen, then tap
the AirPlay icon A.
3. Select your speaker or speakers.
STREAM AUDIO FROM AN APP
1. Open a music app (like Apple Music), and select a track to play.
2. Tap A.
3. Select your speaker or speakers.