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Troubleshooting
General Cleaning
Notes
Symptom Cause Remedy
No flow or
low flow
rate
partially closed isolation valve. Open isolation valve.
Instantaneous water heater cycles on
and o as flow rate or pressure is too
low.
Increase water flow rate or
pressure through system.
Head of water is below the
minimum distance required. 5 meters minimum required.
Hot or cold water being drawn o
elsewhere causing pressure changes
or instantaneous boiler temperature
changes.
Do not use other water outlets when using the taps.
Airlock or partial blockage in the supply
pipework.
Flush through pipework to ensure removal of debris
and any airlocks.
Water
dripping
from taps
This is normal for a short time after using
the taps.
This is caused by residual water tension, the build up
of water in the tap body.
If water continues to drip,
possibly due to the ceramic disc valves
Remove valves and clean, refer to 'Maintenance'
section before starting any maintenance.
Taps do not
turn on
Closed isolation valve. Open isolation valve.
Mains water supply turned o. Turn on mains water supply.
3
2
1
1
Maintenance - Cartridge Cleaning
Unscrew
the grub
screw
in the
hndle.
Remove
handle.
Your fitting has a high quality finish and should be treated with care to preserve the visible
surfaces.
All surfaces will wear if not cleaned correctly, the only safe way to clean your mixer tap is to wipe
with a soft damp cloth. Stains can be removed using washing up liquid. All bath cleaning powders
and liquids will damage the surface of your fitting, even the non-scratch cleaners.
Note: Never use abrasive detergents or disinfectants or those containing alcohol, hydrochloric acid
or phosphoric acid.
Please use this space for any notes you or your installer may have regarding the
installation/plumbing of this product.
Pull out
the valve
from the
tap body
Maintenance- Flow Straightener
23
Unscrew
the flow
straightener
and soak in
descaler.
Rinse
the flow
straightener
Replace
the flow
straightener
into spout
Remove
valve from
the casing
Clean the seal
around the
valve and apply
silicon grease
Check that the groove
is clear of any debris
on the inside of valve
casing.
Using a flat
screw driver,
remove the
spring and
spline.
Rinse and leave to
one side.
Assemble the
valve. apply
grease and
place back into
the tap body.
Replace
handle
Prior to doing any
maintenance or
servicing the isolation
valves must be turned
to the
closed/o position.
Important
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