Bristan FLT 3HBAS C User manual

Please keep this booklet for future
reference.
Installer, when you have read these
instructions please ensure you leave them
with the user.
Installation Instructions
Flute Tap Range
Models covered:
FLT 3HBAS C, FLT 3HBF C,
FLT WMBAS C, FLTWMBF C,
FLT BS C

2
Contents
Thank you for choosing Bristan, the UK’s leading taps and showers expert.
We have designed this product with your enjoyment in mind. To ensure that it works
to its full potential, it needs to be fitted correctly. These fitting instructions have been
created to give you all of the information you need and, if you need any further help,
please do not hesitate to contact us.
Important Safety Information................................................... 3
General Information ................................................................. 4
Specifications ........................................................................... 4
Dimensions............................................................................... 5-7
Installation Requirements ....................................................... 8
Installation................................................................................ 9-11
3 Hole Basin Mixer / Bath Filler .............................................. 9
Wall Mounted Basin Mixer / Bath Filler .................................. 10
Bath Spout ................................................................................ 11
Maintenance ............................................................................. 12
Troubleshooting........................................................................ 13
Guarantee ................................................................................. 14-15
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.

3
Important Safety Information
•Please read these instructions thoroughly and retain for future use.
•All products manufactured and supplied by Bristan are safe provided they are
installed, used correctly and receive regular maintenance in accordance with these
instructions.
•If you are in any doubt about your ability to install this product safely you must
employ the services of an experienced qualified plumber.
•This fitting needs to be installed in accordance with, and meet the requirements of the
Water Supply (Water Fittings) Regulations 1999 and Scottish Byelaws 2004.
•Remove all packaging and check the fitting for damage before starting installation.
•Warning: Before starting any installation please consider the following: before
drilling into walls, check that there are no hidden electrical wires, cables or water
supply pipes. This can be checked with the aid of an electronic detector.
•If power tools are used do not forget to: - Wear eye protection
- Unplug equipment after use
•Important: Remember to turn off the mains water supply before connecting to any
existing pipe work. Fitting isolating valves to the inlet feeds is recommended for ease
of maintenance.
•Warning: Before installing the new fitting it is essential that you thoroughly flush
through the pipework in order to remove any remaining swarf, solder, etc.
Failure to carry out this procedure could cause problems or damage to the workings of
the fitting.
•Take care when handling the ‘flexible connecting pipes’, do not bend, twist or crush
them. Only tighten the pipes by hand.
• This product must not be modified in any way as this will invalidate the guarantee.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.

4
General Information
This product has been tested to the Water Regulations Advisory Scheme (WRAS) and
satisfies the requirements of the Water Supply (Water Fittings) Regulations 1999 and
current bylaws. For full Installation Requirements & Notes (IRN) please visit
www.wras.co.uk/directory.
Designed to comply with BS EN 200 for combination taps to be used within systems
designed to BS 6700.
BS 6700 recommends the temperature of stored water should never exceed 65°C.
A stored water temperature of 60°C is considered sufficient to meet all normal
requirements and will minimise the build up of lime scale in hard water areas.
If installing this product on a low pressure (tank fed) system please see specification
table below to determine the minimum distance required from underside of the cold
water tank to the outlet.
These taps and mixers should be installed in compliance with the Water Regulations.
Where the supplies are unbalanced, i.e. Hot water from cylinder tank / cold from the
mains, approved check valves must be fitted in the supply pipes.
For further details contact your Local Water Authority.
Specifications
Product Code
Working pressure
Inlet
Minimum distance
from cold water tank
to outlet (metres)
Min Max
FLT 3HBAS C 0.2 5.0 15mm Compression Threaded Tail 2
FLT 3HBF C 0.3 5.0 3/4" BSP Threaded Tail 3
FLT WMBAS C 0.2 5.0 15mm Compression 2
FLT WMBF C 1.0 5.0 15mm Compression 10
FLT BS C 0.1 5.0 1/2" BSP Threaded Tail 1
Maximum static pressure- 10.0 bar
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.

5
Dimensions
Dimensions are nominal and in millimetres.
Dimensions
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
3 Hole Basin Mixer
3 Hole Bath Filler
156
137
105
115
120
55
48
5
4
96
57
68
1
00
117
144
65 116
154
176

6
Dimensions Cont.
Bath Spout
Dimensions are nominal and in millimetres.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
Wall Mounted Basin Mixer
223
80
58
50
210
110
60
55-70
20
200
65
80
80

7
Dimensions Cont.
Dimensions are nominal and in millimetres.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
Wall Mounted Bath Filler
203
80
72
65
220
120
60
55-
80

8
Installation Requirements
Flexible Connecting Pipes
Care must be taken when connecting the flexible connection pipes to the household
pipework to ensure they do not bend sharply and kink or twist.
See below for recommended ways to fit the flexible connecting pipes.
Slight
bend
90°
Angle
Kink Curved
round
Twists
Important: Failure to follow these guidelines may result in poor performance and damage
to the flexible connecting pipes.
Important: Full access must be made available on installation for future maintenance/
servicing purposes.
System Requirements:
Gravity fed hot & cold (Equal pressures)
Gravity fed hot & cold (Differential pressure, maximum ratio 5:1)
Unvented systems
Instantaneous water heater (Combination boiler)
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.

9
Installation
1. With the backnut, metal and rubber
washers fitted to the side body threaded
tail, feed the side body through the hole
from underneath the basin/ bath.
2. Screw the shroud onto the treaded tail
and tighten the backnut underneath onto
the bottom of the basin/ bath and replace
the handle, tighten the grub screw and
push fit the cap.
3. Fit the spout to the basin/ bath
tightening the backnut.
4. Attach the T- joint assembly to the bot-
tom of the spout and connect to the side
bodies (hot on the left, cold on the right
when viewed from the front), by using flexi
tails supplied.
5. Connect the hot and cold water
supplies to the side bodies (hot to the left,
cold on the right hand side), fully open
both valves, letting the water run for a few
minutes to flush the system.
6. Fit the clicker waste (basin mixer only)
ensuring the rubber washer is fitted
between the basin and the waste.
Place the other rubber washer
under the basin and secure in place by
tightening the backnut. In order to fill the
basin, the button in the middle of the
waste needs to be pressed down.
To release the water, press the button
again.
7. Check all joints and connections
for leaks.
3 Hole Basin Mixer/ Bath Filler
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.

10
Installation Cont.
Wall Mounted Basin Mixer / Bath Filler
1. Decide on the final position of the basin mixer/
bath filler. Install suitable battons onto the wall
cavity if required.
2. Plumb the hot and cold water supply pipes to
the required position ensuring the hot is on the
left and cold is on the right when viewed from the
front.
3. Secure body using the screws and wall plugs
supplied.
4. Attach pipework to the hot and cold inlets (hot
on the left and cold on the right when viewed from
the front) ensuring the olive is fitted to the copper
pipe work. Tighten the compression nut to secure
pipework and create a water tight seal.
Note: Before finishing the wall surface turn on the
water supplies to check for any leaking
connections.
5. Finish the wall surface.
Note, it is important sufficient thread is left
exposed to allow the spout to connect.
6. Push the plate onto the body upto the wall
surface.
7. Fit the spout and tighten the grub screws to
secure in position.
8. Screw the shroud onto the valve and secure
by tightening the grub screw. Screw the locking
shroud onto the shroud.
9. Push the handle onto the valve shroud and
tighten the grub screws.
10. Turn on both water supplies and operate the
handle letting the water flow for a few minutes to
flush the system.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.

11
Installation Cont.
Bath Spout
1. Terminate sufficient pipework inside
the wall cavity to a 1/2" BSP female fitting
ensuring pipework is secured in position
and rigid so it is unable to move.
2. Screw the spout connecting tube into
the female fitting ensuring the spout
connecting tube is tightened fully.
3. Finish the wall surface and tile up to
the spout connecting tube upto the wall
surface.
4. Place the wall plate ovet the spout
connecting tube.
5. Push the spout onto the spout
connecting tube and secure in place by
tightening the grub screw on the
underside of the spout.
6. Turn on both water supplies letting the
water flow for a few minutes to flush the
system.
7. Check all joints and connections for
leaks.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.

12
Maintenance
Your fitting has a high quality finish and
should be treated with care to preserve the
visible surfaces. All surfaces will wear if not
cleaned correctly, the only safe way to clean
your mixer is to wipe with a soft damp cloth.
Stains can be removed using washing up
liquid. All bath cleaning powders and liquids
will damage the surface of your fitting, even
the non-scratch cleaners.
Note: Never use abrasive detergents or
disinfectants or those containing alcohol,
hydrochloric acid or phosphoric acid.
Before carrying out any maintenance, turn off
the both water supply or close any isolating
valves.
Prise out the handle cap, loosen the grub
screw using a 2.5 mm hexagonal key and
remove the handle.
Cartridge
Unscrew the locking shroud and cartridge
retaining nut and pull the cartridge out from
the body.
Clean the cartridge thoroughly under cold
water to remove any build up of limescale or
debris.
Replace the cartridge into the body and
tighten the retaining nut to secure in place.
Screw the shroud onto the retaining nut and
push the handle onto the cartridge. Tighten
the grub screw and push fit the cap.
Valve
Using the correct size spanner remove
the valve. Wash the valve with clean water
and make sure that any debris has been
removed. Dry and lightly grease the seal (only
use silicone grease), replace the valve and
the handle. Tighten the grub screw and push
fit the cap.
Cartridge / Valve Maintenance.
General Cleaning
Important: Tighten the retaining nut/
valve with the correct size spanner
and apply appropriate force/torque.
Do not overtighten.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
Shroud
Retaining
Nut
Locking Shroud
Handle
Grub Screw
Cap 2.5 mm
hexagonal key
Handle
Valve
Shroud
2.5 mm
hexagonal key
Grub Screw
Cap
Spline Adaptor

13
Troubleshooting
Symptom Cause Remedy
No flow or low
flow rate
Partially closed isolation valve. Open isolation valve.
Instantaneous water heater
cycles on and off as flow rate or
pressure is too low.
Increase water flow rate or
pressure through system to
meet required minimum working
pressure of tap.
Head of water is below the
minimum distance required.
Refer to 'Specifications'
on page 4.
Hot or cold water being drawn
off elsewhere causing pressure
changes or instantaneous boiler
temperature changes.
Do not use other water outlets
when using the taps.
Airlock or partial blockage in the
supply pipework.
Flush through pipework to
ensure removal of debris and
any airlocks.
Water dripping
from taps
This is normal for a short time
after using the taps.
This is caused by capilary action,
the build up of water in the tap
body.
If water continues to drip,
possibly due to the ceramic disc
valves
Remove and clean the cartridge,
refer to 'Maintenance' section on
page 12 before removing the tap.
Taps do not
turn on
Closed isolation valve. Open isolation valve.
Mains water supply turned off. Turn on mains water supply.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.
Shroud

14
Guarantee
At Bristan, we want to make things as
easy as possible for our customers. That’s
why we design products that are easy to
fit and use, and that are quality tested to
make sure they won’t let you down. It’s
also why we offer solid guarantees on all
products, effective from the date of
purchase, to give you peace of mind.
Bristan’s Bathroom Taps are covered by
a 5 year guarantee. This also includes 5
year labour cover *(subject to
registration) which means that, in the
unlikely event that there is a problem in
the first year
after purchase, we’ll send one of our
expert engineers to fix it.
*Labour is provided by an approved
Bristan Care engineer or appointed
representative. The guarantee only applies
to products with a manufacturing fault.
There will be a call out charge for any
incidents where no fault has been found
with the product, or if the issue is due to
poor installation or maintenance.
Guarantee Terms and Conditions
This guarantee is in addition to your
statutory and other legal rights and is
subject to the following conditions:
• The product was purchased within
the United Kingdom or Republic of
Ireland.
• The guarantee applies solely to the
original purchaser with proof of
purchase.
• The installation must allow ready access
to all products for the purpose of
inspection, maintenance or replacement.
• Repair under this guarantee does not
extend the original expiry date. The
guarantee on any replacement parts or
product ends at the original expiry date.
• Any part found to be defective during
the guarantee period will be replaced
without charge, providing that the product
has been installed in accorance
with the instructions given in this guide
and used as the manufacturer intended.
The guarantee does not cover:
• Damage or defects caused by;
- General wear and tear (including
special non-chrome finishes;
components such as filters, seals, ‘O’
rings and washers)
- Incorrect installation
- Repair using non-Bristan parts
- Accidental or wilful misuse
- Corrosion and the use of
inappropriate cleaning products
- System debris including the build
up of limescale (which can be
controlled through regular servicing
and maintenance)
• Compensation for loss of use of the
product or consequential loss of any
kind.
In the interests of continuous product
improvement, Bristan reserves the right to
alter product specifications without notice.
The Bristan Product Guarantee does not
affect your statutory rights as a consumer.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.

15
Guarantee & Service Policy
• Need help?
If this product does not function cor-
rectly when first used, contact Bristan
Care Customer Service on 0844 701 6273
where our expert team of advisors will be
able to offer you help and advice.
• Problems during the guarantee period
In the unlikely event that you encounter
any problems with the product during the
guarantee period, contact Bristan Care
Customer Service on 0844 701 6273 with
your proof of purchase and we will work to
resolve the problem quickly.
Bristan Care Customer Support
Bristan customers also benefit from the
support of Bristan Care, our
comprehensive customer support package
which offers:
Technical support hotline
(Tel: [phone]) with access to fully
trained advisers who can offer installation
advice, talk you through quick
maintenance checks, or recommend the
best course of action to fix any problems
with a product.
Expert advice
Find easy to follow ‘how to’ video guides
and technical FAQs online at
www.bristan.com. Our guides take you
step-by-step through many product instal-
lations and you can find plenty of easy
guides to quick product fixes and servic-
ing.
Spare parts
We hold thousands of spares and we keep
them for discontinued products for over
seven years. Spares can easily be ordered
online at www.bristan.com and are
dispatched the same day.
Expert plumbing engineers
If we can’t solve the problem over the
‘phone or with a spare part, then we’ll
send out one of our Bristan Care
engineers to take a look. Bristan Care
engineers provide free support for
products that are within guarantee, but
are also available to service products that
are out of guarantee for a small charge.
For details, please call Bristan Care
Customer Service on 0844 701 6273.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisers.

16
Bristan Group Ltd.
Birch Coppice Business Park
Dordon
Tamworth
Staffordshire
B78 1SG
Web: www.bristan.com
Email: enquir[email protected]om
A Masco Company
Part Numbers: FLT BOOK 2
Issue: D2
Useful contact details:
Customer Service:
0844 7016273
Customer Service Email:
[e-mail]
Customer Service Fax:
0844 7016275
Reception:
0844 7016274
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