Broadxent DI3652 User manual

User’s Guide
Broadxent V.92 PCI DI3652
Information in this document is subject to change without notice and does not represent a commitment on the part of Broadxent
Ptd. Ltd. or Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be
used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any other
medium except as specifically allowed in the license agreement. The licensee may make one copy of the software for backup
purposes. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose without the written permission of Broadxent Ptd. Ltd.
Copyright © 2002-2003 Creative Technology Ltd. All rights reserved.
Version 1.0
January 2003
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. All rights reserved. All other products are
trademarks or registered trademarks of their respective owners.

Contents

ii
Contents
Before You Begin
Package Contents ................................................................................................................................. v
Recording Model and Serial Numbers........................................................................................... v
Checking System Requirements....................................................................................................... v
Document Conventions.................................................................................................................... vi
1 Installing Hardware
About Your Modem................................................................................................................................. 1-1
Installation Steps......................................................................................................................................... 1-2
Step 1: Prepare your computer................................................................................................... 1-2
Step 2: Insert the modem card.................................................................................................... 1-3
Step 3: Connect to power supply............................................................................................... 1-3
Step 4: Connect to telephone line and telephone................................................................. 1-4
Step 5: Install drivers and applications....................................................................................... 1-4
Notes on connecting the telephone line and telephone............................................................... 1-5
2 Installing Modem Drivers
Installing the Modem Driver In Windows 98 SE/2000/Me/XP .................................................. 2-1
3 Testing Modem Drivers
In Windows 98 SE/Me.............................................................................................................................. 3-1
In Windows 2000 ...................................................................................................................................... 3-2
In Windows XP.......................................................................................................................................... 3-3

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4 Uninstalling Modem Drivers
In Windows 98 SE/Me.............................................................................................................................. 4-1
In Windows 2000/XP............................................................................................................................... 4-2
5 Modem Features
Plug and Play...................................................................................................................................... 5-1
Faxes .................................................................................................................................................... 5-1
Internet Access................................................................................................................................. 5-1
Videoconferencing........................................................................................................................... 5-1
V.92 features ............................................................................................................................................... 5-2
V.44 Data Compression ................................................................................................................ 5-2
Quick Connect................................................................................................................................. 5-2
PCM Upstream................................................................................................................................. 5-2
Modem-On-Hold....................................................................................................................................... 5-3
Using Modem-On-Hold................................................................................................................. 5-4
Receiving a call ........................................................................................................................ 5-4
Making a call............................................................................................................................. 5-5
Appendixes
A Technical Specifications
Plug and Play ........................................................................................................................... A-1
Data Features......................................................................................................................... A-2
Fax Features............................................................................................................................ A-2
Videoconferencing Support ............................................................................................... A-2

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B Troubleshooting
Problems Installing Software .................................................................................................................. B-1
Resolving Hardware Conflicts ............................................................................................................... B-2
Resolving Conflicts in Windows 98 SE/Me.............................................................................. B-2
Problems with Your Modem ................................................................................................................. B-3
Problems with Modem-On-Hold ......................................................................................................... B-5
Problems With Installing Creative Drivers........................................................................................ B-6

Before You Begin

Before You Begin v
Before You Begin
This section contains information you should know about before using this manual.
Read the information carefully before proceeding further.
Package
Contents
• Broadxent V.92 PCI DI3652 card
• Telephone cable
• Quick Start Leaflet
• CD-ROM containing drivers, applications, and PDF User’s Guide
Recording Model
and Serial
Numbers
Your modem card has a model number and a serial number. After removing the
modem card from its packaging, write down its model and serial numbers for
future reference. You will need to provide these numbers when contacting our
Technical Support office.
Checking System
Requirements
• An available PCI 2.1 compliant slot
•Intel
®Pentium®II 300 MHz or higher IBM compatible PC
• 64 MB RAM (128 MB recommended)
• 50 MB of free hard disk space
• Microsoft®Windows®98 Second Edition (SE), Windows Millennium Edition
(Me), Windows 2000 or Windows XP
• CD-ROM drive installed

Before You Begin vi
Document
Conventions
The following typographical conventions are used throughout this document.
Note. This highlights additional or important information about a
feature.
Caution! This highlights proper usage of your product. Use this
information to avoid risky situations.
Warning! This warns you of possible hazards to yourself or your
product, that may result in injury or damage.

1Installing Hardware