Alcatel Speed Touch USB PPPoE User manual

3EC 17545 AAAA TCZZA Ed. 02
Speed Touch USB
PPPoE
User Manual
for Microsoft Windows OS

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Status Released
Change Note B D Fa a29236
Short Title CD-UG STUSB WinPPPoE
All rights reserved. Passing on and copying of this
document, use and communication of its contents
not permitted without written authorization from Alcatel.

Contents
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Contents
1 Speed Touch USB Installation Guide 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.1 Get Acquainted with your Speed Touch USB 10. . . . . . . . . . . . . . . . . . . . . . .
1.2 Speed Touch USB Installation 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2.1 What you Need 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2.2 Installing the Speed Touch USB 16. . . . . . . . . . . . . . . . . . . . . . . . .
1.2.3 Wiring the Speed Touch USB 22. . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2.4 Installation Results 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Creating and Using a PPPoE Session Client 25. . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 Speed Touch USB Diagnostics 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1 Speed Touch USB Status System Tray Icon 28. . . . . . . . . . . . . . . . . . . . . . . . .
3.2 Speed Touch USB Diagnostics 29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.1 Basic Speed Touch USB Diagnostics 30. . . . . . . . . . . . . . . . . . . . .
3.2.2 Speed Touch USB Diagnostics Properties 32. . . . . . . . . . . . . . . . .
3.3 Detailed Speed Touch USB Diagnostics 34. . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.1 Connection Diagnostics 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.2 Physical Diagnostics 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.3 ATM Diagnostics 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.4 OAM F5 Diagnostics 38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.5 AAL5 Diagnostics 39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.6 Ethernet Diagnostics 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.7 Version Diagnostics 41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 Speed Touch USB Software 43. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.1 Removing Driver Software 44. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Upgrading/Repairing Driver Software 46. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3 Speed Touch USB Web Upgrade 48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Abbreviations 49. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AppendixA Troubleshooting 51. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AppendixB LED Description and Port Description 53. . . . . . . . . . . . . . . . . . . . . .
AppendixC Safety and Agency Regulatory Notices 55. . . . . . . . . . . . . . . . . . . .

Contents
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Welcome to the Speed Touch USB
Welcome to the Alcatel Speed TouchAsymmetric Digital Subscriber Line (ADSL)
modem.
From now on, your online experience will be revolutionized by the high speed Internet
access that Alcatel's ADSL technology delivers.
With download speeds up to 8Mega bits per second (Mbps), your Speed Touchis
around 200 times faster than present day modems. This superior Alcatel ADSL technology
outperforms all similar product on the market.

Aim of this manual
Safety instructions
Trademarks
Terminolog
y
Service Provider
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This Speed TouchUser Manual will be your partner in
exploiting the features of this highly advanced product.
Prior to connecting the Speed Touch, read the Safety
Instructions (See Appendix C).
The following words and symbols mark special messages
throughout this document:
WARNING: indicates that failure to follow the directions could
cause bodily harm or loss of life.
CAUTION: indicates that failure to follow the directions could
result in damage to equipment or loss of information.
The following trademarks are used in this document:
Speed Touchis a trademark of the Alcatel Company
Windowsand Internet Explorerare trademarks of
Microsoft Corporation
Netscapeand Netscape Navigatorare registered
trademarks of Netscape Communications Corporation
For readability, the Speed Touchwill be referred to as
, or STUSB further in this User Manual.
For readability, Service Provider (SP) will refer to all instances,
responsible for your ADSL connections, i.e. ADSL Service
Provider (ASP), Internet Service Provider (ISP), Corporate, etc.
CAUTION
WARNING

User Manual and
STUSB software
updates
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Due to the continuous evolution of Alcatel ADSL technology,
existing products are often upgraded. Alcatel's Speed
Touchdocumentation, and Speed Touch
software changes accordingly.
For more information on the newest technological breakdowns,
software upgrades, and documents, please consult our Alcatel
web site at:
http://www.alcatel.com
http://www.alcateldsl.com

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Introduction
In this chapter
1 Speed Touch USB Installation Guide
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1 Speed Touch USB Installation Guide
Use this chapter to quickly prepare your for the Internet.
Topic See
Get Acquainted with your STUSB 1.1
STUSB Installation 1.2

Delivery chec
k
Damaged or missing
items
Other materials
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1.1 Get Acquainted with your Speed Touch USB
Check your package for the following items:
The Speed Touch
2m ADSL cable (RJ11/RJ11 , RJ14/RJ14)
A CDrom, containing installation software and this User
Manual.
In the event of damaged or missing items, contact your local
product dealer for further instructions.
Your shipping carton may also include release notes, safety
and conformity declarations, and other materials.

Your Speed TouchUSB
Pigtail
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Unlike most traditional modems, the electronic circuitry of the
has been shaped into a stylish body:
Input/output wiring is moulded in an ergonomically designed
pigtail.
The pigtail splits in two separate parts. From the body to the first
connector block it contains the ADSL cord as well as the USB cord.
At the end of the tail only the USB cord remains.
On the rear end of the tail you find the USB connector. That's the
interface which connects the to your Personal
Computer (PC). The ADSL Line port is situated in the inline
receptacle. This port connects the to the ADSL highway.
Note: As you notice, there is no separate mains plug, cord, or
power adapter. This is because the is powered via the USB
connection.

What is ADSL
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ADSL provides simultaneous highspeed Internet access and
regular phone services over the existing telephone line already in
your house. With downloads at up to 8Mbps it's up to 200 times
faster than traditional modems. What's more, your connection to
the Internet is established immediately and busy tones are a thing
of the past.
ADSL is short for Asymmetric Digital Subscriber Line. This
somewhat cryptic name is best explained in straightforward terms:
Line: ADSL uses the ordinary existing copper line, known as
local loop", running between your local premises and the
telephone Central Office (CO).
Subscriber: That's you, the end user. Because this is what
Service Provider (SP)s, or operators call their customers.
Digital: ADSL is a digital transmission technology. To a
certain extend, digital information is not affected by
impairments on the telephone line, thus achieving a higher
reliability.
Asymmetric: ADSL can transmit data much faster from the
Internet towards the end user than vice versa.

Introduction
In this section
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1.2 Speed Touch USB Installation
Execute the steps in this section and in notime you are connected
to the Internet.
Topic See
What you Need 1.2.1
Installing the STUSB 1.2.2
Wiring the STUSB 1.2.3
Installation Results 1.2.4

ADSL and telephone
service
Service Provider
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1.2.1 What you Need
ADSL service must be enabled on your telephone line.
You need a central splitter, or distributed filters for decoupling
ADSL and telephone signals.
In all cases contact your ADSL service provider about
splitter/filter installation !
Public telephone lines carry voltages that can cause electric
shock. Only install splitter/filters yourself if these are qualified for
that purpose.
Other splitter/filters may only be installed by qualified service
personnel.
You must have a user account for Internet access via a Service
Provider (SP).
For this user account, it will provide you:
A user name (logon ID)
A password.
WARNING

Your PC
Applications
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Your PC should meet the following minimum requirements for
installation:
One of the following Operating System (OS) must be readily
installed on your PC:
Microsoft Windows 98
Windows 98 Second Edition (98SE)
Microsoft Windows Millennium (ME)
Microsoft Windows 2000
You may need the Windows 98/98SE/ME/2000 CDrom
during installation.
For Windows98/98SE/ME:
Pentium processor 166 MHz, or higher (or compatible)
32 Mega Byte (MB) of memory, or more.
For Window2000 OS:
Pentium II processor, or higher (or compatible)
64 Mega Byte (MB) of memory, or more.
30 MB of free hard disk space
One highpowered USB port, i.e. an USB port, capable of
powering attached USB devices.
Note: Make sure you are not using lowpowered USB ports to
connect the . In case you are unsure of the type of USB
port, see the User manual of your PC, or USB port hub.
For the PPPoE connection service you need a PPPoE session client
application readily installed on your PC.
For surfing the Internet: a Web browser, e.g. Netscape Navigator,
Internet Explorer, ...

Two installation
methods
Windows 98/98SE vs.
Windows ME/2000
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1.2.2 Installing the Speed Touch USB
As your is a true PlugandPlay device, you can use two
different installation procedures:
The Alcatel Wizard Installation
By inserting the CDrom, the installation wizard
automatically guides you through all needed installation
steps.
The Plug and Play Compliant Installation
The installation procedure is initiated by connecting the
to your PC's USB port.
It does not matter which method you use, both are equally valid.
In this subsection, the wizard installation is fully described. In case
you experience problems with this installation, you can try the PnP
compliant installation, shortly described at the end of this
subsection.
The installation procedures of your for Windows 98/98SE
and Windows ME/2000 differ only slightly:
Some windows will look differently
On Windows 98/98SE no 'Digital Signature' window will pop
up.

STUSB Alcatel wizard
driver installation
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1. Insert the installation CDrom in your PC's CDrom
drive:
The Alcatel wizard will start automatically.
Note: In case the Alcatel wizard does not start
automatically, open a 'Run' window via Start Run from the
Start menu, and enter following path: D:\Setup.exe , where
D stands for the drive letter of your CDrom drive.
2. The Setup program prepares the installation wizard:
As soon as the preparation is finished, the installation will
start automatically.

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3. The 'Welcome to Alcatel Speed Touch USB setup' window pops
up:
Click to proceed.
4. The 'Software License Agreement for Alcatel Speed Touch USB'
window pops up:
Click to accept the terms of the agreement and to
continue the installation.

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5. The following window allows you to choose a destination
folder for the driver software:
In most cases the proposed destination is best suited for the
driver software. Click to proceed.
Note: You can change the destination folder. Therefor, click
to select one.
6. The 'Select Program Folder' window pops up:
Click to proceed.

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7. The wizard copies driver software to your local hard
disk:
Note for Windows ME/2000 users only: If a 'Digital
Signature' window pops up, then click to continue.
8. The 'Setup Complete' window pops up to announce that
installation is finished:
Click to close the wizard.
9. You can plug in your now (See subsection 1.2.3 for
more information).