Brooktrout Technology TR114+P2L Use and care manual

Microsoft and Windows are registered trademarks of Microsoft Corporation. Brooktrout is a trademark of Brooktrout Technology, Inc. Intel
and Dialogic are registered trademarks of Intel Corporation.
All other products, brand names, or companies mentioned in this document may be trademarks or registered trademarks of their respective
companies.
EN/LZT 108 5829/6 R2A May 2002 Ericsson Enterprise AB
Before You Begin ........................................................................................................ 2
Gathering Tools and Equipment .............................................................................. 3
Installation Requirements .......................................................................................... 4
Preparing for Service.................................................................................................. 5
Installing Brooktrout PCI Analog Fax Cards in the Platform ............................. 6
Connecting Brooktrout PCI Analog Fax Cards
to Loop Start Telephone Service............................................................................. 8
Installing an External Power Supply for DID Service .......................................... 9
Connecting Brooktrout PCI Analog Fax Cards to DID Telephone Service .10
Installing or Configuring Fax Card Drivers in RightFax.....................................11
Troubleshooting RightFax Fax Server Problems ................................................12
This document explains how to install or replace Brooktrout™TR114+P2L, TR114+P4C,
TR114+P4D, and TR114+P4L PCI analog fax cards in a OneBox®fax server platform. We
recommend that you read this document in its entirety before disassembling the hardware.
IMPORTANT Consider the following issues when installing these PCI analog fax cards:
•Because Ericsson sells Brooktrout PCI analog fax cards as a kit to be
installed in a computer platform that you provide, we cannot
guarantee the compatibility of these cards in a computer platform that
we have not tested. Hardware conflicts and configuration issues can
occur between hardware devices installed in a computer platform.
Ericsson will offer troubleshooting advice and assistance to the best
of its knowledge and ability. However, you are ultimately responsible
for resolving all hardware conflicts and configuration issues.
•Brooktrout PCI analog fax cards are not approved for use in a
platform containing Brooktrout ISA fax cards. If Brooktrout ISA fax
cards are currently installed in the platform, they must be removed
prior to installing the Brooktrout PCI analog fax cards. Brooktrout PCI
fax cards are approved for use with all Intel®Dialogic®linecards
supported by OneBox.
•Brooktrout PCI analog fax cards are approved for use with RightFax
version 6.0 or later only.
SPARE PARTS DOCUMENT
Brooktrout PCI
Analog Fax Linecard
Installation and Replacement

Brooktrout PCI Analog Fax Linecard Installation and Replacement
2 EN/LZT 108 5829/6 R2A May 2002 Ericsson Enterprise AB
 Before You Begin
Review this section before performing any of the procedures in this document. This section
provides important information about electrostatic discharge and document conventions.
Electrostatic Discharge (ESD) Warning
Static electricity will damage internal components. When working with internal components,
keep them on a static-safeguarded work area and make sure that you wear a grounding strap.
Document Conventions
The RightFax software and documentation use the term channel to refer to both analog ports
and digital channels. The OneBox software and documentation use the term port to refer to
analog ports only and reserves the term channel for discussions of digital channels in T1 and
E1 environments. Therefore, this document uses the term port to refer to fax resources
provided by Brooktrout PCI analog fax cards and the term channel in discussions related to
the configuration of the fax cards in the RightFax BoardServer and other software
components. The use of both terms in this document should be considered synonymous.

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 Gathering Tools and Equipment
Before you begin disassembling the hardware platform, make sure that you have the following
required tools and equipment:
• This document
• Phillips #2 screwdriver
• One or more Brooktrout PCI analog fax cards
• Manufacturer’s PCI fax card documentation, TR114 PCI Analog Hardware Guide
• Tellabs 8012 or equivalent –48V DC external power supply required for each fax card
providing DID ports

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 Installation Requirements
Before continuing to other procedures in this document, be sure to review and meet the
following requirements:
PCI Fax Card Requirements
• The number of fax cards you can install in the platform is limited to the application’s
requirements, the hardware platform you plan to use, and the number of PCI slots it has
available.
• One 64-bit, 33 MHz PCI expansion bus slot, or one 32-bit PCI expansion bus slot, is
available in the hardware platform for each PCI fax card.
• You have ordered appropriate telephone service for the PCI fax cards you have purchased.
IMPORTANT DID fax ports support inbound calls only. DID ports cannot make callouts
to deliver faxes. An application can be comprised of loop start lines only
or a combination of loop start and DID lines.
Brooktrout PCI analog fax cards come in four configurations as shown in Table 1.
Table 1: Brooktrout PCI analog fax card configurations
DID Installation Requirements
You must meet the following requirements for DID.
• One DID trunk for each DID fax port installed
• External –48V DC power supply (Tellabs 8012 or equivalent) for every fax card providing
DID ports
Fax Card Designation Number of Loop Start
Ports
Number of DID
Ports
TR114+P2L 2 0
TR114+P4C 2 2
TR114+P4D 0 4
TR114+P4L 4 0

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 Preparing for Service
Follow these steps to begin the process of installing and/or replacing a Brooktrout PCI analog
fax card.
Note If you have already unplugged the power cord and removed the cover from the
platform, skip to the next section, “Installing Brooktrout PCI Analog Fax Cards in
the Platform.”
To prepare for service:
1. Shut down all running programs.
2. Shut down Windows 2000 Server.
3. After the operating system shuts down completely, turn off the platform.
4. Unplug the power cord from the back of the platform.
5. Remove the cover from the platform.
6. Proceed to the section, “Installing Brooktrout PCI Analog Fax Cards in the Platform.”

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 Installing Brooktrout PCI Analog Fax Cards
in the Platform
All PCI fax cards should share IRQ 10 if the platform’s BIOS allows it. Since Brooktrout PCI
analog fax cards are designed for the PCI expansion bus, the interrupts and memory (I/O)
addresses used by the cards are assigned by the BIOS of the platform, not by configuring
jumpers or switches. For example, a BIOS may allow you to assign IRQ 10 to the expansion
slots you intend to use for the fax cards. Another BIOS may automatically assign IRQ 10 to
the PCI expansion slot based on its location (slot number) in the platform. Refer to the
platform documentation to determine how to configure the platform to assign IRQ 10 to
expansion slots used by PCI fax cards.
In addition, the RightFax BoardServer assigns channel numbers to the PCI fax cards based on
the memory address range assigned to the fax card by the BIOS. The fax card with the lowest
memory address range in the platform is assigned channel 0, and then additional fax channels
in ascending order. For example, a TR114+P2L with the lowest memory address range among
fax cards installed in the platform will be assigned fax channels 0 and 1. A second
TR114+P2L with the next highest memory address range will be assigned fax channels 2 and
3, and so on for all TR114+P2L cards installed in the platform.
If the platform BIOS allows you to assign a memory address range to the PCI expansion slot,
be sure to assign the lowest memory address range to the PCI expansion slot that will contain
the fax card you want to be assigned channel 0. Further, be sure to assign memory address
ranges to additional PCI expansion slots that will contain fax cards in ascending order.
Another BIOS may assign memory address ranges to the PCI expansion slot based on its
location (slot number) in the platform. Refer to the platform documentation for information
about the memory address assignment scheme used by the platform.
Once you have determined a scheme that will assign IRQ 10 to all PCI fax cards, and the
lowest memory address range for the PCI fax card you want to be assigned channel 0 and for
each additional card in ascending order, you can install fax cards into the platform.
IMPORTANT Brooktrout PCI analog fax cards are not approved for use in a platform
containing Brooktrout ISA fax cards. If Brooktrout ISA fax cards are
currently installed in the platform, they must be removed prior to installing
the Brooktrout PCI analog fax cards. Brooktrout PCI analog fax cards are
approved for use with all Dialogic linecards supported by OneBox.

Brooktrout PCI Analog Fax Linecard Installation and Replacement
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To install Brooktrout PCI analog fax cards:
1. Determine the channels each fax card will handle.
2. Select a PCI expansion slot.
3. Insert the card’s edge connector into the bus slot. Apply pressure only to the top edge of
the board, and gently rock the card forward and backward to seat the edge connector into
the slot.
4. Install the retaining screw.
5. Repeat steps 1–4 for each fax card.
6. After you have installed all fax cards, replace the cover on the platform.
7. Re-attach the power cord to the platform.
If the PCI fax card… Then…
Replaces an existing fax card Remove the existing fax card from the PCI
expansion slot.
Adds fax ports to the system If possible, select an empty PCI expansion slot that
will be assigned IRQ 10. If you want to assign
channel 0 to this fax card, be sure to select an
expansion slot that will be assigned the lowest
memory address range. Remove the slot’s retaining
screw and access cover plate.

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 Connecting Brooktrout PCI Analog Fax Cards
to Loop Start Telephone Service
After you install the Brooktrout PCI fax card in the platform, use the following procedure to
connect the loop start ports to loop start telephone lines. If you need more information about
loop start service and how to order it, refer to “Appendix B: Telephone Service Options” in
the TR114 PCI Analog Hardware Guide. The Brooktrout PCI fax card ports connect to loop
start service as shown in Table 2.
Table 2: Loop start port assignments
To connect to loop start service:
1. Locate the cable assembly supplied with the fax card. For the P2L, the assembly is split
at one end into two cables labeled A and B. For the P4C and P4L, the assembly is
split into four cables labeled for ports or channels 0, 1, 2, and 3. Refer to Table 2 for
port assignments.
2. Attach the end of the cable assembly with the RJ-45 plug to the RJ-45 connector on the
fax card. Be sure to connect the cable you want to use for port 0 to the card assigned
channel 0 by the RightFax BoardServer.
IMPORTANT The TR114+P4C card contains both loop start and DID ports. Connect
cables 0 and 1, which are labeled in white, to loop start lines only.
3. Connect the RJ-11 plugs at the opposite end of the cable to the RJ-11 connectors of the
loop start lines.
Fax Card
Designation Port on Fax Card Cable Labels
TR114+P2L 0 A
1 B
TR114+P4C 0 0
1 1
TR114+P4L 0CHANNEL 0
1CHANNEL 1
2CHANNEL 2
3CHANNEL 3

Brooktrout PCI Analog Fax Linecard Installation and Replacement
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 Installing an External Power Supply
for DID Service
The fax linecards must supply continuous –48v DC power to the DID trunk to maintain
service from the central office (CO). This power is provided by a Tellabs 8012, or equivalent,
external power supply through a power cable connected directly to each fax linecard.
To install the external power supply:
1. Verify that the power supply is turned off and disconnected and that the telephony server
platform is turned off.
2. Attach the power supply as follows:
a. Find the contact block on the back of the power supply. This contact block should
look like the one shown in Figure 1.
b. Loosen the contact labeled 48V RET.
c. Attach the black w/green wire of the fax linecard’s power cable to the 48V RET contact
and tighten the screw.
d. Loosen the contact labeled –48V.
e. Attach the red wire of the fax linecard’s power cable to the –48V contact and tighten
the screw.
Figure 1. Contact block, Tellabs 8012 power supply
The power cord consists of two wires, one red and one black with a green sleeve. You must
attach the two metal connectors on one end of the cord to the external power supply.
3. Connect the jack on the other end of the power cord to the DID fax linecard.
4. If you have additional DID fax linecards in the platform, repeat these steps to connect
them to the external power supply.
5. Plug the power supply into the wall outlet.

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 Connecting Brooktrout PCI Analog Fax Cards
to DID Telephone Service
After you install the Brooktrout PCI fax card in the platform and connected an external power
supply, connect the DID ports to DID telephone lines using the following procedure. If you
need more information about DID service and how to order it, refer to “Appendix B:
Telephone Service Options” in the TR114 PCI Analog Hardware Guide. The Brooktrout PCI
fax card ports connect to DID service as shown in Table 3.
Table 3: Brooktrout PCI analog fax card DID port assignments
WARNING! The TR114+P4C contains both loop start and DID ports. Do not
connect a DID line to loop start ports 0 and 1 on this card. Doing
so can damage the fax card.
To connect the DID ports on a Brooktrout fax linecard to DID telephone lines:
1. Locate the cable assembly supplied with the fax card. The assembly is split at one end into
four cables labeled for ports or channels 0, 1, 2, and 3.
2. Attach the end of the cable with the RJ-45 plug to the RJ-45 connector on the back of the
fax card. Be sure to connect the cable you want to use for port 0 to the card assigned
channel 0 by the RightFax BoardServer.
IMPORTANT The TR114+P4C card contains both loop start and DID ports. Connect
only cables 2 and 3 on the cable assembly to only DID telephone jacks.
The cables are labeled in red to distinguish them from loop start cables.
3. Plug the RJ-11 plugs at the other end into the wall-mounted DID telephone jacks.
The DID ports are now connected to the DID lines.
Fax Card
Designation Port on Fax Card Cable Labels
TR114+P4C 2 2
3 3
TR114+P4D 0 0
1 1
2 2
3 3

Brooktrout PCI Analog Fax Linecard Installation and Replacement
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 Installing or Configuring Fax Card Drivers
in RightFax
For the PCI cards to be available to the RightFax software, their device drivers must be
installed and configured on the platform. These device drivers are included in RightFax
version 8.0.
Installing or Upgrading to RightFax Version 8.0
The RightFax version 8.0 installation or upgrade process allows you to install device drivers
for the TR114+P2L, TR114+P4C, TR114+P4D, and TR114+P4L fax cards. Select the
appropriate driver when installing or upgrading to RightFax version 8.0.
IMPORTANT Do not install or configure the RightFax drivers for the PCI fax cards
unless the cards are currently installed in the platform. Installing and
configuring PCI fax card drivers when the PCI fax cards are not installed
in the platform may cause a fatal trap, or blue screen, in the Windows
2000 Server operating system.
Configuring the RightFax BoardServer
If you have already installed or upgraded to RightFax version 8.0, you must configure the
BoardServer utility in Control Panel for the PCI fax cards you installed in the platform.
IMPORTANT Do not install or configure the RightFax drivers for the PCI fax cards
unless the cards are currently installed in the platform. Installing and
configuring PCI fax card drivers when the PCI fax cards are not installed
in the platform may cause a fatal trap, or blue screen, in the Windows
2000 Server operating system.
To configure the RightFax BoardServer:
1. Click Start, point to Settings, then click Control Panel.
2. In the Control Panel, double-click RightFax BoardServer.
3. In the Board Configuration dialog box, click Add Brooktrout Board.
4. In the Fax Board Selection dialog box, select the model number of the Brooktrout PCI fax
card you installed in the platform.
5. Configure settings in the Board Configuration dialog box according to the RightFax
documentation.
6. Repeat steps 3–5 for each Brooktrout PCI fax card installed in the platform.

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 Troubleshooting RightFax Fax Server Problems
If you are having problems sending or receiving faxes with RightFax, refer to the RightFax
Administrator’s Guide for troubleshooting suggestions.