Ross Ultritouch User manual

Ultritouch+Ultrix User Guide

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Ross Video Code of Ethics
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Ultritouch+ Ultrix · User Guide
• Ross Part Number: 2201DR-904-01
• Release Date: December 17, 2018.
The information contained in this Guide is subject to change without notice or obligation.
Copyright
©2018 Ross Video Limited, Ross®, and any related marks are trademarks or registered trademarks of Ross Video Limited. All other
trademarks are the property of their respective companies. PATENTS ISSUED and PENDING. All rights reserved. No part of this
publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying,
recording or otherwise, without the prior written permission of Ross Video. While every precaution has been taken in the preparation
of this document, Ross Video assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting
from the use of the information contained herein.
Patents
Patent numbers US 7,034,886; US 7,508,455; US 7,602,446; US 7,802,802 B2; US 7,834,886; US 7,914,332; US 8,307,284; US
8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US 8,743,292 B2; GB 2,419,119 B; GB 2,447,380 B; and other patents pending.
Notice
The material in this manual is furnished for informational use only. It is subject to change without notice and should not be construed
as commitment by Ross Video Limited. Ross Video Limited assumes no responsibility or liability for errors or inaccuracies that may
appear in this manual.
Safety Notices
Refer to the “Important Regulatory and Safety Notices” document that accompanied your product.
Statement of Compliance
This product has been determined to be compliant with the applicable standards, regulations, and directives for the countries where
the product is marketed.
Compliance documentation, such as certification or Declaration of Compliance for the product is available upon request by
contacting [e-mail]. Please include the product; model number identifiers and serial number and country that
compliance information is needed in request.
EMC Notices
United States of America - FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
Commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
Canada
This Class A device complies with Canadian ICES-003 and part 15 of the FCC Rules.
Cet appariel numerique de la classe “A” est conforme a la norme NMB-003 du Canada.
Notice — Changes or modifications to this equipment not expressly approved by Ross Video Ltd. could void the
user’s authority to operate this equipment.

European Union
This equipment is in compliance with the essential requirements and other relevant provisions established under regulation (EC) No
765/2008 and Decision No 768/2008/EC referred to as the “New Legislative Framework”.
Australia/New Zealand
This equipment is in compliance with the provisions established under the Radiocommunications Act 1992 and
Radiocommunications Labelling (Electromagnetic Compatibility) Notice 2008.
Korea
This equipment is in compliance with the provisions established under the Radio Waves Act.
Class A equipment (Broadcasting and communications service for business use).
This device is a business-use (Class A) EMC-compliant device. The seller and user are advised to be aware of this fact. This device is
intended for use in areas outside home.
International
This equipment has been tested under the requirements of CISPR 22:2008 or CISPR 32:2015 and found to comply with the limits for
a Class A Digital device.
Warranty and Repair Policy
The product is backed by a comprehensive one-year warranty on all components.
If an item becomes defective within the warranty period Ross will repair or replace the defective item, as determined solely by Ross.
Warranty repairs will be conducted at Ross, with all shipping FOB Ross dock. If repairs are conducted at the customer site, reasonable
out-of-pocket charges will apply. At the discretion of Ross, and on a temporary loan basis, plug in circuit boards or other replacement
parts may be supplied free of charge while defective items undergo repair. Return packing, shipping, and special handling costs are
the responsibility of the customer.
This warranty is void if products are subjected to misuse, neglect, accident, improper installation or application, or unauthorized
modification.
In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages (including loss of
profit). Implied warranties, including that of merchantability and fitness for a particular purpose, are expressly limited to the duration
of this warranty.
This warranty is TRANSFERABLE to subsequent owners, subject to Ross’ notification of change of ownership.
Extended Warranty
Warning — This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may
cause radio interference.
Notice — This is a Class A product. In domestic environments, this product may cause radio interference, in which
case the user may have to take adequate measures.
Notice — Changes or modifications to this equipment not expressly approved by Ross Video Limited could void the
user’s authority to operate this equipment.

For customers that require a longer warranty period, Ross offers an extended warranty plan to extend the standard warranty period by
one year increments. For more information, contact your regional sales manager.
Environmental Information
The equipment may contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural
resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse or recycle most of the
materials from your end-of-life equipment in an environmentally friendly and health conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste
administration. You can also contact Ross Video for more information on the environmental performances of our products.
This appliance may contain a Coin type battery which should not be treated as household waste.
To ensure that the battery will be treated properly use the appropriate take-back systems in your area. These systems will reuse or
recycle most of the materials from your end-of-life equipment in an environmentally friendly and health conscious manner.
Company Address
Ross Video Limited
8 John Street
Iroquois, Ontario
Canada, K0E 1K0
Ross Video Incorporated
P.O. Box 880
Ogdensburg, New York
USA 13669-0880
General Business Office: (+1) 613  652  4886
Fax: (+1) 613  652  4425
Technical Support: (+1) 613  652  4886
After Hours Emergency: (+1) 613  349  0006
E-mail (Technical Support): [email protected]
E-mail (General Information): [email protected]
Website: http://www.rossvideo.com

Ultritouch+Ultrix User Guide (v1.0) Contents • i
Contents
Introduction 9
Related Publications .................................................................................................................................................9
Documentation Conventions .................................................................................................................................... 9
Interface Elements ................................................................................................................................................. 9
User Entered Text .................................................................................................................................................9
Referenced Guides ................................................................................................................................................9
Menu Sequences .................................................................................................................................................. 10
Important Instructions .........................................................................................................................................10
Contacting Technical Support ................................................................................................................................ 10
Soft Panels for Ultritouch 11
Overview of the Ultrix Soft Panels Editor ............................................................................................................. 11
Info Tab ...............................................................................................................................................................11
Levels Tab ...........................................................................................................................................................11
Destinations Tab ................................................................................................................................................. 12
Sources Tab ......................................................................................................................................................... 12
Salvos Tab ...........................................................................................................................................................12
Home View Tab ..................................................................................................................................................12
Elements of an Ultritouch Soft Panel ..................................................................................................................... 12
Getting Started 15
Before You Begin ..................................................................................................................................................15
Configuration Workflow ........................................................................................................................................15
Configure the Ultrix Database ............................................................................................................................15
Create the Ultritouch Soft Panel in the Ultrix Database ..................................................................................... 15
Install the ULTRITOUCH-RTR License Key ....................................................................................................16
Set up Communications between the Ultritouch and the Ultrix .........................................................................16
Load the Ultritouch Soft Panel to Ultritouch ...................................................................................................... 16
Use the Ultritouch Soft Panel ..............................................................................................................................16
Communication Setup 17
Installing a License Key .........................................................................................................................................17
Setting up a Communications between Ultritouch and Ultrix/Ultricore ...............................................................17
Creating a Soft Panel for Ultritouch 19
Before You Begin ..................................................................................................................................................19
Creating a New Soft Panel for Ultritouch .............................................................................................................. 19
Adding Operation Features to the Soft Panel ........................................................................................................20
Levels for the Soft Panel ........................................................................................................................................21
Destinations for the Soft Panel .............................................................................................................................. 22
Sources for the Soft Panel ......................................................................................................................................23
Salvos for the Soft Panel ........................................................................................................................................24
Adding a Favorite Button .......................................................................................................................................24
Defining the Home Page of the Soft Panel ............................................................................................................28
Defining the Home Window Elements of a Soft Panel ....................................................................................... 29
Defining the Drawers on a Soft Panel .................................................................................................................30
Using Soft Panels 33
Soft Panel Features ................................................................................................................................................33
Windows ............................................................................................................................................................. 33

ii • Contents Ultritouch+Ultrix User Guide (v1.0)
Drawers ...............................................................................................................................................................33
Accessing the Operations Features ......................................................................................................................33
Filtering the Destination and Source Buttons ......................................................................................................34
Loading a Soft Panel on Ultritouch ........................................................................................................................34
Switching with a Level, Destination, and Source ..................................................................................................35
Using Presets ..........................................................................................................................................................36
Editing the Preset List .........................................................................................................................................36
Using Salvos ...........................................................................................................................................................36
Recalling a Salvo .................................................................................................................................................37
Using Favorites ......................................................................................................................................................37
Using the Output Monitor Window .......................................................................................................................37
Configuration Requirements ...............................................................................................................................38
Using Categories 39
Using Category/Index Mode ..................................................................................................................................39
Before You Begin ................................................................................................................................................39
Soft Panel Overview ............................................................................................................................................39
Creating a Soft Panel for Category/Index Mode .................................................................................................40
Using Category/Index Mode ...............................................................................................................................42
Using Group Categories .........................................................................................................................................43
Before You Begin ................................................................................................................................................43
Soft Panel Overview ............................................................................................................................................43
Using Group Categories on a Soft Panel .............................................................................................................44
Glossary 45

Ultritouch+Ultrix User Guide (v1.0) Introduction • 9
Introduction
This guide covers the installation, configuration, and use of the Ultritouch with your Ultrix router. The following
chapters are included:
•“Introduction” summarizes the guide and provides important terms, and conventions.
•“Soft Panels for Ultritouch” summarizes the available DashBoard interfaces for configuring and managing soft
panels to be used on the Ultritouch.
•“Getting Started” provides an overview for creating a routing system with Ultritouch, and general information
to keep in mind before installing and configuring your Ultritouch panel.
•“Communication Setup” briefly summarizes how to install a license key, and establish communications
between the Ultritouch and the Ultrix router.
•“Creating a Soft Panel for Ultritouch” provides instructions for using the options in the Panel Editor for an
Ultrix router to create a soft panel that can be loaded to an Ultritouch.
•“Using Soft Panels” provides instructions for loading a soft panel to Ultritouch, and how to perform crosspoint
switches using the loaded soft panel.
•“Using Categories” provides an overview of how to use Cat/Index mode on an Ultrix router via a soft panel on
the Ultritouch.
•“Glossary” provides a list of terms used throughout this guide.
Related Publications
It is recommended to consult the following Ross documentation before installing and configuring your Ultritouch:
•DashBoard User Manual, Ross Part Number: 8351DR-004
•Ultritouch Quick Start Guide, Ross Part Number: 2201DR-102
•Ultritouch User Guide, Ross Part Number: 2201DR-104
•Ultrix User Guide, Ross Part Number: 2101DR-004
•Walkabout Application Note, Ross Part Number: 2201DR-003
Documentation Conventions
Special text formats are used in this guide to identify parts of the user interface, text that a user must enter, or a
sequence of menus and sub-menus that must be followed to reach a particular command.
Interface Elements
Bold text is used to identify a user interface element such as a dialog box, menu item, or button. For example:
In the Edit dialog, click Insert Above.
User Entered Text
Courier text is used to identify text that a user must enter. For example:
In the Language box, enter English.
Referenced Guides
Italic text is used to identify the titles of referenced guides, manuals, or documents. For example:
For more information, refer to the Ultritouch User Guide.

10 • Introduction Ultritouch+Ultrix User Guide (v1.0)
Menu Sequences
Menu arrows are used in procedures to identify a sequence of menu items that you must follow. For example, if a
step reads “File > Save As,” you would click the File menu and then click Save As.
Important Instructions
Star icons are used to identify important instructions or features. For example:
Contact your IT department before connecting to your facility network to ensure that there are no conflicts. They
will provide you with an appropriate value for the IP Address, Subnet Mask, and Gateway for your device.
Contacting Technical Support
At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest
telephone.
Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service
and technical support is provided directly by Ross Video personnel. During business hours (Eastern Time),
technical support personnel are available by telephone. After hours and on weekends, a direct emergency technical
support phone line is available. If the technical support person who is on call does not answer this line immediately,
a voice message can be left and the call will be returned shortly. This team of highly trained staff is available to
react to any problem and to do whatever is necessary to ensure customer satisfaction.
•Technical Support: ([phone]
•After Hours Emergency: ([phone]
•E-mail: [email protected]
•Website: http://www.rossvideo.com