BT Micro User manual

BT Micro
Phone Quick Reference User Guide
Table of Contents
INTRODUCTION TO YOUR BT MICRO.......................................................................................................................2
WELCOME........................................................................................................................................................................... 2
BT MICRO FEATUREPHONE ................................................................................................................................................ 2
HOW TO USE YOUR BT MICRO FEATURE PHONE................................................................................................. 3
Phone setup.................................................................................................................................................................... 3
Answering and making calls .......................................................................................................................................... 3
Transferring calls........................................................................................................................................................... 3
Deflecting calls............................................................................................................................................................... 4
Diverting incoming calls – Line Divert.......................................................................................................................... 4
Diverting internal calls .................................................................................................................................................. 5
Diverting Calls to external numbers.............................................................................................................................. 6
Answering Machine and Voicemail................................................................................................................................ 6
Answering machine........................................................................................................................................................ 6
Voice Mail...................................................................................................................................................................... 7
Personal speed dials ...................................................................................................................................................... 7
System speed dials.......................................................................................................................................................... 8
BT MICRO DECT PHONE................................................................................................................................................9
Making Calls.................................................................................................................................................................. 9
Make an external call..................................................................................................................................................... 9
Preparatory dialling (pre-dialling).............................................................................................................................. 10
End a call..................................................................................................................................................................... 10
Answer a call................................................................................................................................................................ 10
Handsfree Calls............................................................................................................................................................ 10
Storing contacts in your private and shared phonebooks............................................................................................ 10
Call a number in your private or shared phonebook................................................................................................... 10
DECT AND STANDARD PHONE OPERATION .........................................................................................................11
Making Calls................................................................................................................................................................ 11
Diverting Line calls...................................................................................................................................................... 12
Diverting internal calls ................................................................................................................................................ 13
Voicemail ..................................................................................................................................................................... 13
Speed dialling............................................................................................................................................................... 14
1

BT Micro
Phone Quick Reference User Guide
2
Introduction to your BT Micro
Welcome
The BT Micro is a very powerful communication system that provides a comprehensive
solution for both voice and data needs
This quick reference guide highlights some of the many voice facilities that are provided by
the system. You can use a standard telephone or the highly featured V8 Featurephone or a
cordless DECT handset
This guide helps you to use each type of phone
BT Micro Featurephone
To get the most from your BT Micro, we recommend that you use the featurephone. To order more
featurephones please contact BT sales FREE on 08001693024
Programmable
keys.
6 Display
Keys
Volume
Keys
Message waiting/
Ringing indicator
Clear
Key
Scroll /
Edit keys
Numeric
Keypad
Handset
Secrecy
Key
4 Function Keys
Programming
Messages
Directories
ISDN
Hands-free
and light

BT Micro
Phone Quick Reference User Guide
How to use your BT Micro Feature Phone
Phone setup
To select a different ringing tone or display contrast
Press  the Key
Press the Scroll Down Key (Ô)
Select  Rin ging op tio ns and select a different ringing tone and Confirm
Select  Contra st opt ion s and select a different level of contrast
Answering and making calls
Answer a call that is ringing on the Featurephone using the handset
Pick up the handset
Answer a call that is ringing on the featurephone using hands-free
Select  Answer the call or
Press
Make an external call
Pick up the handset
To select a regular phone line, press Line key 1 or key 9 and key the number you wish to
contact
To select an IP line, key 8 and key the number you wish to contact
Note: For IP lines you must subscribe to the BT Broadband Voice service
Make an internal call
Select  Internal call
Select  Ext. no. or.
Key the extension number (20 – 23 for wired, 31 – 34 for cordless), and
Pick up the handset or press
Transferring calls
Note: The following instructions assume you are on a call
Transfer a call to an internal extension
Select  Internal transfer
Select  Ext . no . and when the call is answered
Select  Transfer
Transfer a call to an external number
Select  External transfer
Select an available line as indicated by “◊”
Key the external number and when the call is answered select  Transfer
3

BT Micro
Phone Quick Reference User Guide
Deflecting calls
Note: The following instructions assume that your extension is ringing
Deflect a call to another extension
Select  Deflect the call
Select  Ext. no
Deflect an incoming call to the Answering Machine
Select  Deflect to voicemail
Deflect an internal call to your Personal Mailbox
Select  Deflect to voicemail
Diverting incoming calls – Line Divert
Divert all calls received on a line
Press the Scroll Down Key (Ô) until "Line Divert" appears on the display
Select  Line Divert
Select the line from the display
Select  Divert all calls
Key the internal extension number, or
Press "Answering Machine" (to divert calls to the Answering Machine)
Cancel divert all calls on a line
Select  Cancel line divert
Select the line from the display
Select  Divert all calls
Divert calls received on a line when your extension is busy
Press the Scroll Down Key (Ô) until "Line Divert" is displayed
Select  Line Divert
Select the line from the display
Select  Divert when busy
Key the target extension number, or
Press "Answering Machine” (to divert the calls to the Answering Machine)
Cancel divert when busy
Press the Scroll Down Key (Ô) until "Line Divert" is displayed
Select  Line Divert
Select the line from the display
Select  Divert when busy
4

BT Micro
Phone Quick Reference User Guide
Divert calls on a line when it is not answered (after four rings)
Press the Scroll Down Key (Ô) until "Line Divert" is displayed
Select  Line Divert
Select the line from the display
Select  Divert on no answer
Key the target extension number, or
Press "Answering Machine" (to divert calls to the Answering Machine)
Cancel divert a call on no answer
Press the Scroll Down Key (Ô) until "Line Divert" is displayed
Select  Line Divert
Select  Divert on no answer
Diverting internal calls
Divert all calls to an extension
Press the Scroll Down Key (Ô) until "Extension Divert" is displayed
Select  Extension Divert
Select  Divert all calls
Select the extension, or
Press "Div ert to vo icemail". This diverts the call to the extension’s voice mailbox
Cancel divert all calls
Select  Cancel Divert
Divert calls when your extension is busy
Press the Scroll Down Key (Ô) until "Extension Divert" is displayed
Select  Extension Divert
Select  Divert when busy
Select the extension, or
Press "Divert to voicemail"
Cancel extension divert on busy
Press the Scroll Down Key (Ô) until "Extension Divert" is displayed
Select  Extension Divert
Select  Divert when busy
Divert calls when your extension does not answer (after four rings)
Press the Scroll Down Key (Ô) until "Extension Divert" is displayed
Select  Extension Divert
Select  Divert on no answer
Select the extension, or
Press "Divert to voicemail"
5

BT Micro
Phone Quick Reference User Guide
Cancel extension divert on no answer
Press the Scroll Down Key (Ô) until "Extension Divert" is displayed
Select  Extension Divert
Select  Divert on no answer
Diverting Calls to external numbers
Line Divert and Extension Divert can be set up to an external number. In most cases this
requires two lines to be available so it is necessary that at least one IP line is equipped
Proceed as above for Line and Extension Divert
When prompted for the destination number Key 8 and the target external number
Note: For IP lines you must subscribe to the BT Broadband Voice service
Answering Machine and Voicemail
Enter a Voicemail or Answering Machine personal greeting
Press , and
Select an extension or the Answering Machine from the menu
Then enter your Voice Mailbox Password followed by #
Select Greetings
Follow the text and voice prompts to enter and check your greeting
Change your Voicemail or Answering Machine Mailbox Password
Press , then
Select an extension or the Answering Machine from the menu
Enter your existing password, (default is 1111), followed by #
Press the Scroll Down Key (Ô)
Select Change password and
Enter your new password (up to 8 digits long - e.g. 12341234)
Select Confirm
Answering machine
In default all incoming calls Divert on no answer to the answering machine
Retrieve messages from the Answering Machine
Select Ans/Machine messages
Select the Answering Machine from the menu
Enter the Password (1111 in default),followed by #
Select Play
6

BT Micro
Phone Quick Reference User Guide
Voice Mail
Extensions must have a voicebox allocated to access any of the voicemail facilities
Turn on your voicemail
Divert on no answer to the voicemail is automatically set when a voice mailbox is
allocated to your extension
You may also select the other Divert options as required
Press the Scroll Down Key (Ô) until "Divert" is displayed
Select Divert
Select Divert when busy or
Select Divert all calls
Select "Divert to voicemail"
Retrieve messages from your voice mailbox
Select New voice messages
Enter your extension number. You will be prompted to
Enter your Voice Mailbox Password, followed by #
Select Play
Personal speed dials
Programme your personal speed dial list – numbers and names
Press , then
Select Personal entries
Select the location you want to program, and
Enter the number
Select Con fir m . When prompted to enter a name
Press 2 once for A, twice for B, three times for C;
press 3 once for D, twice for E, three times for F; and so on
Wait two seconds for the screen cursor to move on before entering
the next letter. A maximum of ten characters per name (including spaces) is allowed
On completion of the name
Select Confirm
Press to finish programming
Dial a number from your personal speed dial list
Press , then
Select Personal speed dial
Select the desired location and the number will be dialled
7

BT Micro
Phone Quick Reference User Guide
System speed dials
Any extension can programme the 99 system speed dial numbers
Programme system speed dial list – numbers and names
Press , then
Press the Scroll Down Key (Ô)
Select System Entries and then
Select the location you want to program, and
Enter the number, and then
Select Con fir m. When prompted to enter a name
Press 2once for A, twice for B, three times for C;
Press 3once for D, twice for E, three times for F; and so on
Wait two seconds for the screen cursor to move on before entering
the next letter. A maximum of ten characters per name
(including spaces) is allowed. On completion of the name
Select Confirm
Press to finish programming
Dial a number in the system speed dial list
Press , then
Select System speed dial
Enter the first letter of the name
Select the entry and the number is dialled
8

BT Micro
Phone Quick Reference User Guide
BT Micro DECT Phone
Making Calls
Make an external call
Press and listen for dial tone
Obtain a free Line by keying 9 for the standard line and 8 for an IP line and dial the number
Note: For IP lines you must subscribe to the BT Broadband Voice service
Make an internal call
Press and listen for dial tone. Key the extension number (20-23 for corded extensions
and 31-34 for cordless extensions)
Out of range warning: If you move too far away from the base unit during a call, your
phone will sound an alert tone. You need to move closer to the base unit or your call will be
disconnected
Low battery warning: If your phone battery is low, it will sound an alert tone. Place your
phone on the base unit for charging as soon as possible or it would turn off when it is out of
battery. Placing the phone on the base unit for charging will end the current call
Star & Ringer Off Key Hash, Lock & Pause Key
Soft keys
On/Off and End Key
Recall/Internal Key
Talk Key
Calls Key
Rock Key
Service Key (Future)
9

BT Micro
Phone Quick Reference User Guide
Preparatory dialling (pre-dialling)
Enter the number you want to call. The number appears on the display
Press CLEAR to delete an incorrect digit
Press to place the call
End a call
Press or place the phone on the base unit or charger
Answer a call
If the phone is in the charger lift it to answer the call
If the phone is not in the charger press to answer the call
Handsfree Calls
If you want to use the phone’s speaker during a call
Press OPT ION S. Press to select SPEAKER. Press OK
You can hear the caller over the loudspeaker and you can speak via the microphone.
Storing contacts in your private and shared phonebooks
Your phone has a private and a shared phonebook. The information in your private
phonebook is stored in your handset. The information in your shared phonebook is the
System Sped dial list and is common to all phones, wired and cordless
Storing names and numbers
Press NAMES
Press to select the phonebook you wish to open, PRIVATE or SHARED.
Press OK
Press to select ADD ENTRY, and press OK
Enter the name for the record. You must enter a name
Press
Enter the number
Note: You must enter the line access code 9 or 8 as the first digit in the Private
phonebook. You must NOT enter the line access code in the Shared phonebook.
Press SAVE
Call a number in your private or shared phonebook
Press NAM ES
Press to select the PRIVATE or SHARED phonebook. Press OK
Select VIEW
Press to scroll to the contact you wish to call or search by letter
Press
Call directly from your private phonebook
Press up or down to view the phonebook
Press to scroll to the contact you wish to call or search by letter
Press
10

BT Micro
Phone Quick Reference User Guide
DECT and Standard phone operation
Making Calls
Make an external call
Go off hook
Obtain a free line by keying 9 for the standard line and 8 for an IP line and dial the number
Note: For IP lines you must subscribe to the BT Broadband Voice service
Make an internal call
Go off hook
Key the extension number (20-23 for corded extensions and 31-34 for cordless extensions)
Transfer external call to an internal extension
When you are on the call you wish to transfer
Press the RECALL key (R)
Key the extension number
Go on hook
Put an external call on hold
When you are on the call you wish to transfer
Press the RECALL key (R)
Replace the handset to continue to use the phone
The call is held for thirty seconds when the telephone is idle
If the telephone is busy, it will ring when the handset is replaced
To park an external call
Press the RECALL key (R)
Key 712
Replace the handset
To retrieve a call from park
Key 712 from any phone
The parked call is retrieved
11

BT Micro
Phone Quick Reference User Guide
Diverting Line calls
Divert all calls on a line
Lift handset or use hands-free if available
Key 792 followed by the line number (1, 2 or 3)
Key the extension number, or
Key the external phone number (including Line access code 8) followed by #
Cancel line divert all calls
Lift handset or use hands-free if available
Key 792 followed by the line number (1, 2 or 3)
Divert line calls when the answering phones are busy
Lift handset or use hands-free if available
Key 793 followed by the line number (1, 2 or 3)
Key the extension number, or
Key the external number, (including Line access code 8) followed by #
Cancel line divert on busy
Lift handset or use hands-free if available
Key 793 followed by the line number (1, 2 or 3)
Divert calls when the line is not answered (after four rings)
Lift handset or use hands-free if available
Key 794 followed by the line number (1, 2 or 3)
Key the extension number, or
Key the external phone number (including line access code 8) followed by #
Cancel line divert on no answer
Lift handset or use hands-free if available
Key 794 followed by the line number (1, 2 or 3)
12

BT Micro
Phone Quick Reference User Guide
Diverting internal calls
Divert all calls
Lift handset or use hands-free if available
Key 732
Key the extension number, or
Key the external phone number (including Line access code 8) followed by #
Cancel divert all calls
Lift handset or use hands-free if available
Key 732
Divert calls when your telephone is busy
Lift handset or use hands-free if available
Key 733
Key the extension number, or
Key the external number, (including Line access code 8)followed by #
Cancel divert a call on busy
Lift handset or use hands-free if available
Key 733
Divert calls when your telephone is not answered (after four rings)
Lift handset or use hands-free if available
Key 734
Key the extension number, or
Key the external phone number (including Line access code 8) followed by #
Cancel a divert a call on no answer
Lift handset or use hands-free if available
Key 734
Voicemail
Turn on your Voicemail
When you are allocated a voice mailbox ‘Divert on no answer’ is automatically set to your
Voice box
The Voice code is 710
To Divert all your calls to your Voicemail, key 732 followed by 710
To Divert on Busy to your Voicemail, key 733 followed by 710
13

BT Micro
Phone Quick Reference User Guide
Message waiting indication
From a DECT phone
A message indication symbol appears on your DECT handset and a broken dial tone is
heard when going off hook, when a message has been left in the Answering Machine or the
extension’s voicemail
From a Standard phone
When a message has been left to a broken dial tone is heard when going off hook
Retrieve messages from your voice mailbox
Lift handset on a standard phone or press on a DECT phone
Key
Enter your extension number (to access the Answering Machine enter “0”)
*
You will be prompted to enter your password (1111 in default), followed by #
Once you are in your voicemail box, the following codes are used to provide your voicemail
features
91 Records your greeting
92 Plays your greeting
When listening to your greeting key
1 To start playing messages
Once you are replaying your messages key
# To pause your message
2 To save and go to next message
3 To erase and go to next message
4 To go to start of message
5 To go to previous message
6 To erase all messages
7 To go back 10 seconds
8 To go forward 10 seconds
9 To forward the message
0 To return the call
Speed dialling
Programme your personal speed dial list
Lift handset or use hands-free if available
Key 75
Enter the location (01-30) where you want to store the number
Key the number to store, replace the handset
Dial a number from your personal speed dial list
Lift handset or use hands-free if available
Key 74
Enter the location (01-30) of the number required, and the number is automatically dialled
Dial a number from the system speed dial list
Lift handset or use hands-free if available
Key a system speed number (401-499)
14

BT Micro
Phone Quick Reference User Guide
Table of Features you can use with your BT Micro with any ordinary and DECT phones
Feature Code Feature Code
Call Pick-up 727 Night Service on/off 738
Call Waiting Tone Protection 725 (R725) Page - Featurephones 716
Conference R3 Park R712
Extension Divert All 732 xx Pick up parked call 712
Extension Divert on Busy 733 xx Redial 77
Extension Divert on No
Answer
734 xx Redial IP Call over Line 1 R77
Do Not Disturb – set/cancel 736 Alarm Call 718
(HHMM)
Door Open 731 (R731) Alarm Call cancel 718*
Extension Lock – change
code
714 xxx Reset telephone 739
Extension Lock - lock/unlock 713 xxx Ring Back R5
External Call Hold R Room Monitor 798
Follow Me 735 (Password)
xx
Saved Number Redial 781-785
Forward Recall R722 Speed Dial –personal
numbers
74(01 -30)
Outgoing group 2 (IP Line
Access in default)
8 Speed Dial –system
numbers
401 - 499
Outgoing group 2 (Line 1
Access in default)
9 Speed Dial /programming
personal numbers
75 (01 -30)
Line Divert All Calls 792 (1, 2, 3) Voice call (to an individual
Featurephone)
715 xx
Line Divert on Busy 793 (1, 2, 3) Voice Mailbox number 710
Line Divert on No Answer 794 (1, 2, 3) Voice mail– retrieving *
15

BT Micro
Phone Quick Reference User Guide
NOTES
16

Part No. LR2770.31020-3
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No: 1800000.
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2005.
Offices Worldwide
The telecommunications services described in this publication