BT Paragon 550 User manual

BT PARAGON 550
SET UP & USER GUIDE
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User uide
T Paragon 550
Corded Telephone With Answering Machine

Section
•Directory lets you store up to 100 names and numbers for
easy dialling.
•Send and receive SMS text messages.1
•Caller Display lets you see who’s calling and your phone stores
details of the last 30 callers in a Calls list.2
•Answering machine with up to 16 minutes recording time.
•Hear your messages via the loudspeaker or privately via
the handset when using the remote access feature.
•Handsfree – make and receive calls using the
built-in loudspeaker.
•Calendar and alarm.
1 Requires subscription to a Caller Display Service and you must not withhold
your telephone number. A quarterly fee maybe payable.
2 Requires subscription to a Caller Display Service. A quarterly fee maybe payable.
Welcome…
to your T Paragon 550 corded digital
telephone and answering machine

Section
This User Guide provides you with all the
information you need to get the most from
your phone.
You must first set up your phone before
you can use it. This doesn’t take long as it
is easy to do.
Just follow the simple instructions on the
next few pages.
Need help?
If you have any problems setting up or using your
T Paragon 550, contact the Helpline on 0800 218 2182*
or email [email protected]. Our dedicated
advisors are more likely to be able to help you than the
retailer where you made your purchase.
Alternatively, you may find the answer in the ‘Help’ section at
the back of this guide. Additional answers to Frequently Asked
Questions are also available from www.bt.com/producthelp
ot everything?
• T Paragon 550
corded telephone
• Mains power adaptor
(Item code: 039954)
• Telephone line cord
(pre-installed)
• Desk mounting plinth
IMPORTANT
Only use the telephone
line cord supplied.
IMPORTANT
If you select a polyphonic
ringtone the tune will
continue to play for a few
seconds once the handset
is lifted. This is normal.
* Calls made from within the UK mainland network are free.
Mobile and International call costs may vary.

4
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
In this guide
etting started
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
etting to know your phone
uttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Main display icons . . . . . . . . . . . . . . . . . . . . . 11
Navigating the menu . . . . . . . . . . . . . . . . . . . 11
Menumap ...........................12
Using your phone
Makingcalls..........................13
Dialanumber.........................13
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 13
Endacall ............................13
Handsfree............................13
Headset..............................14
Volume..............................14
Secrecy..............................15
Redial ...............................15
Delete a redial number . . . . . . . . . . . . . . . . . 15
Save a redial number to the directory . . . . . 16
Delete all redial numbers. . . . . . . . . . . . . . . . 16
If the mains power fails . . . . . . . . . . . . . . . . . 16
Phonebook
Open the phonebook. . . . . . . . . . . . . . . . . . . 17
Charactermap ........................17
New phonebook entry . . . . . . . . . . . . . . . . . . 17
Dial from the phonebook . . . . . . . . . . . . . . . 18
Viewanentry.........................18
Editanentry..........................18
Deleteanentry........................19
Delete the entire phonebook . . . . . . . . . . . . 19
Caller Display
Viewthecallslist......................20
Dial from the calls list. . . . . . . . . . . . . . . . . . . 20
Save a number to the phonebook. . . . . . . . . 21
Deleteanentry........................21
Delete the entire calls list . . . . . . . . . . . . . . . 22
BT Calling Features
THelpdesk..........................23
T Directory Enquiries . . . . . . . . . . . . . . . . . . 23
CallDiverton/off......................24
CheckDivert..........................24
Call Waiting on/off . . . . . . . . . . . . . . . . . . . . . 24
4

Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 25
Store/edit Calling Feature numbers . . . . . . . 25
SMS text messages
Subscribe to SMS service . . . . . . . . . . . . . . . 26
Cost of fixed line service . . . . . . . . . . . . . . . . 26
Send an SMS text message . . . . . . . . . . . . . . 26
Receiving a call while writing a text . . . . . . . 28
Enteringtext..........................29
Writingtips...........................30
SMStemplates........................30
EditSMStemplate.....................30
Delete SMS template . . . . . . . . . . . . . . . . . . . 31
Read, edit and send draft SMS messages . . 31
Reading SMS text messages . . . . . . . . . . . . . 32
SMSalert ............................33
SMS Service Centre numbers. . . . . . . . . . . . . 33
Adding or changing
SMS Service Centre numbers. . . . . . . . . . . . . 34
Select a Send Service Centre number . . . . . . 34
Set auto delete for texts . . . . . . . . . . . . . . . . 35
Other features
Set an appointment reminder . . . . . . . . . . . . 36
Delete an appointment . . . . . . . . . . . . . . . . . 37
Setalarmclock........................38
Settings
Setdateandtime......................39
Set ringtone and ringer volume . . . . . . . . . . 39
Switch keypad tones on/off. . . . . . . . . . . . . . 40
Switch text alert on/off . . . . . . . . . . . . . . . . . 40
Adjust display contrast and backlight. . . . . . 41
Speeddial............................41
Dialmode............................42
Store an access code (Auto prefix) . . . . . . . . 42
Resetyourphone......................43
Defaultsettings .......................43
Answering machine
Operating the answering machine
atthebase ...........................44
Switchon/off.........................44
Loudspeaker volume . . . . . . . . . . . . . . . . . . . 44
Play, repeat, skip and delete . . . . . . . . . . . . . 45
Play outgoing message (OGM) . . . . . . . . . . . 45
Callscreening.........................46
Operating the answering machine
viathemenu..........................46
Switchon/off.........................46
Outgoing messages . . . . . . . . . . . . . . . . . . . . 47
Record your own outgoing message . . . . . . 47
Play/delete outgoing message . . . . . . . . . . . 47
Playmessages ........................48
5In this guide
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

6 In this guide
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
Record a memo . . . . . . . . . . . . . . . . . . . . . . . 48
Delete all old messages . . . . . . . . . . . . . . . . . 49
Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Answer settings . . . . . . . . . . . . . . . . . . . . . . . 49
Remote access . . . . . . . . . . . . . . . . . . . . . . . . 51
Security PIN . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Switch remote access on or off . . . . . . . . . . . 51
Switch answering machine on remotely. . . . 52
Operating your answering machine
from another phone. . . . . . . . . . . . . . . . . . . . 52
Help ................................54
eneral information
Safety...............................57
Cleaning.............................57
Environmental ........................57
Product disposal instructions . . . . . . . . . . . . 57
Connecting to a switchboard. . . . . . . . . . . . . 58
Diallingmode.........................58
Guarantee............................58
How many telephones can you have? . . . . . 59
R&TTE...............................59

Getting started 7
Location
You need to place your T Paragon 550 close enough to a mains
power and telephone socket so that the cables will reach.
Setting up
1. Attach the desk mounting plinth. The telephone line cord is
pre-installed but make sure you route the cable through the
grooves in the plinth. Do not route the line cord under the
plinth as you could damage it.
2. Connect the longer straight end of the curly handset cord into
the base. Connect the other end of the cord to the handset.
3. Plug the mains power adaptor into the power socket on the
underside of the base. Plug the other end into the mains
socket and switch the power on. The display lights up.
WARNIN
Do not place your T Paragon 550 in
the bathroom or other humid areas.
IMPORTANT
The T Paragon 550 will still be able
to take and receive calls during
power failure as long as the
telephone line cord is still plugged in.
Full functionality will of course
be limited.
Using your BT Paragon 550 on a
Broadband line?
If this product is to be used on a
broadband line then you must ensure
that it is connected via an ADSL
microfilter. Using this product on a
roadband line without an ADSL
microfilter may cause problems with
this product and your roadband
service.
Additional T ADSL microfilters can be
purchased from www.shop.bt.com
Hearing aid wearers may benefit
from switching their hearing aid to the
middle T position and holding the
earpiece up to the aid not their ear.
If you experience poor speech quality
or interference, make sure the product
is not located too close to other
electrical appliances.
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
Cord channel for line cord
Cord channel for power supply cord

4. Plug the end of the telephone line cord into the telephone
wall socket.
5. Press the line cables into the grooves on the base of the phone
so that the phone can lie flat.
Providing you have subscribed to your network’s Caller Display
service, the day and time is automatically set when you
receive your first incoming call.
However, you can also set the day and time manually, see page 39.
Your Paragon 550 is now ready for use.
8 Getting started
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
Power socket Telephone
line socket

Getting to know your phone 9
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
Display
Shows the status of
your phone.
Calls indicator
Indicates incoming
calls or new calls in
the calls list, p20.
Menu
Opens the menu, p11.
Selects on-screen
options.
Messages
Indicates new voice
or text messages.
Options
Selects the option
displayed on-screen.
Navigation
Scroll through menu options,
adjust the volume during calls, p14.
Open the Appointments calendar during a call, p36.
Moves the cursor when entering text.
End Call
Press to end a call.
Also lets you exit from
the menu.
Talk/Handsfree
Press to make a call, p13.
Handsfree calling, p13.
Buttons

Buttons
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
(1) (2) (3)
One-touch buttons – press and
hold the phonebook button
followed by 1, 2 or 3 to speed
dial these entries, p41.
*
Switch between upper and
lower case letters when
entering text, p17.
O
Press and hold to insert a
Pause, p17.
Text
Opens the SMS text menu,
p26.
O M
Press to hear
your outgoing
message, p45.
Answer On/Off
Switch
answering
machine on/off,
p44.
Delete
Delete
answering
machine
messages, p45.
Play
Plays and pauses
messages, p45.
<Skip
Press once to
repeat the
message, twice
to play the
previous
message, p45.
Stop
Stop message
playback.
Skip >
Press to play the
next message.
BT
Press to access a range of
T Calling Features, p23.
R (Recall)
For use with switchboards
and certain network services.
Phonebook
Opens the 100 entry
phonebook menu, p17.
10 Getting to know your phone

Display icons & menu navigation 11
Navigating the menu
Your T Paragon 550 has an easy menu system.
1. Press Menu to open the main menu or press the individual feature button e.g. to open a
specific menu.
2. Scroll or to the option you want.
3. Press the OK option button to select the feature displayed or press the Back option button to
return to the previous level.
Exit menu
If you want to exit a menu or the directory, either press to return to standby or press the
Back option button until the standby screen appears.
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
Ringer off
Alarm on
On-hook,
Off hook
Handsfree
New text messages
New calls received
Flashing -New answering
machine messages
On – answering machine On
Main display icons

Menu map
12 Menu map
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
Answer Machine
Play messages
Delete messages
Answer On/ Off
Record memo
Outgoing message
Answer Settings
Settings
Date/Time
Sounds
Display
Speed dial
Dial mode
Auto Prefix (P X access)
Default reset
Calls list
Show details
Save entry
Delete entry
Delete all
Appointments
Appointment 1-5
Edit
Delete
Alarm
Mon to Fri/Daily/Off
Time
Ringtone
Phonebook
New entry
Show details
Delete entry
Edit entry
Call group
Delete all
Text messages
Write message
Inbox
Drafts
Outbox
Templates
Text settings
BT Calling Features
Helpdesk
Directory enquiries
Divert on
Divert off
Check divert
Call waiting on
Call waiting off
Check call waiting
The following menus can be accessed by pressing the relevant button:

Using your phone 13
Making calls
Dial a number
1. Lift the handset and dial the number.
Preparatory dialling
1. Enter the number first. If you make a mistake, press the Clear
option button.
2. Lift handset to dial.
End a call
1. Replace handset.
Handsfree
1. Press . The display shows and you can hear the dial
tone. Dial the number.
2. Press again to end the call.
Call timer
Your phone automatically times the
duration of every external call.
The time is shown on the display
during the call and for a few seconds
after the call has ended.
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
Handsfree lets you talk to your caller
without holding the handset. It also
enables other people in the room to
listen to both sides of your
conversation.
To switch a handsfree call to the
handset, lift the handset.

You can use a headset with your T
Paragon 550. A headset is not
supplied with the product.
When using the headset, you can
switch to using the handsfree
loudspeaker by simply pressing
the button.
Headset
1. Plug the headset into the socket.
2. Press the button twice to answer a call, or get a dial
tone if dialling out. Press the button to end your call.
Switch a call from headset to handset.
1. During a call via the headset, lift the handset. The call is
automatically switched to the handset.
2. Press to switch the call between the headset and
the handset.
3. Replace the handset to end the call or press .
Volume
1. During a call, press or to increase or decrease the
call volume.
14 Using your phone
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Secrecy
1. During a call, press the Secrecy option button.
Display shows
SECRECY ON . Your caller cannot hear you.
2. Press OFF to resume your call.
Redial
You can redial any of the last five numbers.
1. Press the Redial option button. The last number dialled
is displayed.
2. Scroll or to the number you want.
3. Lift the handset or press to dial.
Delete a redial number
1. Press the Redial option button. Scroll or to the
number you want.
2. Press the Options option button.
DELETE ENTRY is
highlighted.
3. Press OK. The number is deleted. Press the Back option button
until you return to standby.
15Using your phone
When on a call, you can talk to
someone in the same room without
your caller hearing.
When in ‘call’ and ‘secrecy’ mode,
please note that no other features such
as ‘appointements’ or ‘phonebook’ can
be accessed.
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

You can still make 999 and 112
emergency services calls on your T
Paragon 550 if the mains power fails.
Save a redial number to the directory
1. Press the Redial option button. Scroll or to the
number you want.
2. Press the Options button and scroll to
SA E NUMBER .
Press OK.
3. Enter the NAME (see Entering names page 17).
4. If necessary scroll to edit the NUM ER then press Save.
SA ED is displayed. Press the Back option button until you
return to standby.
Delete all redial numbers
1. Press the Redial option button. The last number dialled
is displayed.
2. Press the Options option button then scroll to
DELETE
ALL
and press OK. DELETE ALL ENTRIES? is displayed.
3. Press Yes to confirm or No to cancel. Press the Back option
button until you return to standby.
If the mains power fails
If your T Paragon 550 loses mains power or if it is unplugged,
you are still able to make and receive calls including 999 and
112 calls to emergency services.
The backlight on the display will not come on and the
answering machine will not function.
16 Using your phone
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Phonebook 17
Open the phonebook
1. Press . Stored entries are displayed alphabetically.
Character map
New phonebook entry
1. Press then, press the Options option button. Display
shows
NEW ENTRY . Press OK.
2. Use the keypad to enter the name and the telephone number,
then scroll .
3. Enter the number, scroll to
GROUP .
4. Press or to select the group you want the entry
stored under.
5. Press the Save option button.
6. To add another entry, press the Options button or press Back
to return to standby.
You can store up to 100 names and
number in the phonebook. Names can
be up 14 characters long and numbers
up to 24 digits long.
Entering names
Use the keypad letters to enter names,
e.g. to store
TOM:
Press once to enter T.
Press three times to enter O.
Press once to enter M.
Writing tips
If you make a mistake, press Clear to
delete the last character or digit.
Press to insert a space.
Your phone is set to insert the first
letter of a name as an upper case
letter. The rest will be in lower case.
Press to switch between lower
case and upper case letters.
Insert a pause
You may need to do this if your T
Paragon 550 is connected to a
switchboard. A Pause gives the
switchboard time to get an outside line
before dialing the number.
When entering a number, usually after
entering the switchboard access code
(e.g. 9) press and hold until P
appears in the display.
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
-.!:1
A C ( 2
D E F ) 3
G H I $ 4
J K L / 5
MNO@6
P Q R S 7
T U V # 8
WXYZ9
Toggle Uppercase/
Lowercase
space
no function

Dial from the phonebook
1. Press then scroll or to the entry you want.
2. Alternatively, press then enter the first letter of the
name you want. E.g. for Emma, press twice to display
names beginning with E, then scroll to the name you want.
3. Lift the handset or press . The number is displayed
and dialled.
View an entry
1. Press and scroll to the entry you want then
press Options.
2. Scroll to
SHOW DETAILS and press OK. The name, number
and group are displayed.
3. Press Back return to standby.
Edit an entry
1. Press and scroll to the entry you want then
press Options.
2. Scroll to
EDIT ENTRY and press OK, edit the name using
the Clear option button to delete unwanted characters and
replace with the correct ones.
18 Phonebook
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]
When using the first few letters of a
name to search the phonebook you
may have a 1 – 2 second wait for the
number to appear.

3. Scroll to the number and edit it in the same way.
4. Press Save. Press Back to return to standby.
Delete an entry
1. Press and scroll to the entry you want then
press Options.
2. Scroll to
DELETE ENTRY and press OK.
3.
DELETE X? is displayed. Press Yes to delete or No to cancel.
4. Press Back to return to standby.
Delete the entire phonebook
1. Press then press Options.
2. Scroll to
DELETE ALL and press OK.
3.
DELETE ALL? is displayed. Press Yes to delete or No
to cancel.
4. Press Back to return to standby.
19Phonebook
If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]