BT DIVERSE 6410 User manual

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
User Guide
BT DIVERSE 6410

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
■Download pictures and ring tones from your PC.
■Directory lets you store up to 200 names and numbers
for easy dialling.
■Copy the whole directory or individual entries to and
from your mobile phone SIM card.
■Headset lets you keep your hands free for other tasks
while making and receiving calls.
■Send and receive SMS text messages.
■Caller Display lets you see who’s calling and your phone
stores details of the last 30 callers in a Calls list (feature
requires subscription to a Caller Display service).
■Expandable system. You can have up to 6 GAP
compatible handsets registered to your BT Diverse 6410
base. Make internal calls between two handsets while a
third is on an external call.
■Digital call clarity with up to 300m range outdoors and
up to 50m indoors (in ideal conditions).
Welcome…
to your BT Diverse 6410 digital
cordless telephone

Section
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260
This User Guide provides you with all
the information you need to get the
most from your phone.
You must first set up your phone
before you can use it. This doesn’t
take long as it is easy to do. Just
follow the simple instructions on the
next few pages.
■Need help?
If you have any problems setting up or using your
BT Diverse 6410, contact the Helpline on 0870 240 3962
or email [email protected]
Alternatively, you may find the answer in ‘Help’ at the
back of this guide.
■Hearing aid?
Please note that the BT Diverse 6410 works by sending
radio signals between the base and handset. These
signals may interfere with some hearing aids, causing a
humming noise.
Got everything?
■BT Diverse 6400
handset
■BT Diverse 6410 base
■Mains power adaptor
■Telephone line cord
■Belt clip
■Headset
■USB cable
■BT Picture and Ringtone
Manager application CD
■2 x AAA rechargeable
batteries
If you have purchased
a BT Diverse 6410
multiple pack you will
also have the following
for each additional
handset:
■BT Diverse 6400 charger
■2 x AAA NiMH
rechargeable batteries
■Mains power adaptor for
the charger

Getting started . . . . . . . . . . . . . . . . . .7
Location . . . . . . . . . . . . . . . . . . . . . . .7
Setting up . . . . . . . . . . . . . . . . . . . . . .7
Battery low warning . . . . . . . . . . . . . . .8
Getting to know your phone . . . . . . .11
Handset . . . . . . . . . . . . . . . . . . . . . . .11
Main display icons . . . . . . . . . . . . . . . .12
Base . . . . . . . . . . . . . . . . . . . . . . . . . .12
Navigating the menus . . . . . . . . . . . . .13
Menu map . . . . . . . . . . . . . . . . . . . . . .14
Using your phone . . . . . . . . . . . . . . . .15
Switch handset on and off . . . . . . . . . .15
Handset ringer on/off . . . . . . . . . . . . .15
Making calls . . . . . . . . . . . . . . . . . . . .15
Handsfree . . . . . . . . . . . . . . . . . . . . . .16
Volume . . . . . . . . . . . . . . . . . . . . . . . .16
Headset . . . . . . . . . . . . . . . . . . . . . . .16
Secrecy . . . . . . . . . . . . . . . . . . . . . . . .17
Redial . . . . . . . . . . . . . . . . . . . . . . . . .17
Keypad lock . . . . . . . . . . . . . . . . . . . . .19
Quick access to Messages . . . . . . . . . .19
SMS texts . . . . . . . . . . . . . . . . . . . .19
Calls . . . . . . . . . . . . . . . . . . . . . . . .20
Directory . . . . . . . . . . . . . . . . . . . . . . .20
Open the directory . . . . . . . . . . . . . . .20
Entering names . . . . . . . . . . . . . . . . . .20
Writing tips . . . . . . . . . . . . . . . . . . . . .21
Character map . . . . . . . . . . . . . . . . . .21
New directory entry . . . . . . . . . . . . . . .22
Insert a pause into a directory entry . . .22
Dial from the directory . . . . . . . . . . . .23
View a directory entry . . . . . . . . . . . . .23
Copy an entry to another handset . . . .23
Copy the entire directory
to another handset . . . . . . . . . . . . . . .24
Edit an entry . . . . . . . . . . . . . . . . . . . .25
Delete an entry . . . . . . . . . . . . . . . . . .25
Delete the entire directory . . . . . . . . . .26
Copy to/from SIM card . . . . . . . . . . . . .26
Internal calls . . . . . . . . . . . . . . . . . . . .27
Call another handset . . . . . . . . . . . . . .27
Transfer a call to another handset . . . .28
Put a caller on hold and
call another handset . . . . . . . . . . . . . .28
Conference call . . . . . . . . . . . . . . . . . .29
Caller Display . . . . . . . . . . . . . . . . . .30
Calls list . . . . . . . . . . . . . . . . . . . . . . .30
New calls . . . . . . . . . . . . . . . . . . . . . . .30
View the Calls list . . . . . . . . . . . . . . . .31
Dial from the Calls list . . . . . . . . . . . . .31
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Copy a number to the directory . . . . . .31
Delete an entry in the Calls list . . . . . .32
Delete the entire Calls list . . . . . . . . . .32
BT Calling Features . . . . . . . . . . . . . .33
BT Directory Enquiries . . . . . . . . . . . . .33
Call Divert On . . . . . . . . . . . . . . . . . . .34
Call Divert Off . . . . . . . . . . . . . . . . . . .34
Check Divert . . . . . . . . . . . . . . . . . . . .34
Call Waiting On . . . . . . . . . . . . . . . . . .34
Call Waiting Off . . . . . . . . . . . . . . . . . .34
Check Call Waiting . . . . . . . . . . . . . . .35
BT Helpdesk . . . . . . . . . . . . . . . . . . . .35
SMS text messages . . . . . . . . . . . . . .36
Subscribe to SMS service . . . . . . . . . . .36
Cost of fixed line service . . . . . . . . . . .37
Send an SMS text message . . . . . . . . .37
Receiving a call while
writing a text . . . . . . . . . . . . . . . . . . . .38
Entering text . . . . . . . . . . . . . . . . . . . .39
Special characters . . . . . . . . . . . . . . . .39
Writing tips . . . . . . . . . . . . . . . . . . . . .40
SMS templates . . . . . . . . . . . . . . . . . .40
Edit SMS templates . . . . . . . . . . . . . . .41
Delete SMS templates . . . . . . . . . . . . .41
Read, edit and send draft
SMS messages . . . . . . . . . . . . . . . . . .42
Reading SMS text messages . . . . . . . .43
SMS Alert . . . . . . . . . . . . . . . . . . . . . .44
SMS Service Centre numbers . . . . . . . .44
Adding or changing
SMS Service Centre numbers . . . . . . . .45
Select a Send Service Centre
number . . . . . . . . . . . . . . . . . . . . . . . .45
SMS User Areas . . . . . . . . . . . . . . . . . .46
Set user area . . . . . . . . . . . . . . . . . . . .46
How callers send a text to a
user area . . . . . . . . . . . . . . . . . . . . . . .47
Open a user area . . . . . . . . . . . . . . . . .47
Sounds & Pictures . . . . . . . . . . . . . . .48
Supported File Formats . . . . . . . . . . . .48
Install the BT Picture and Ringtone
Manager . . . . . . . . . . . . . . . . . . . . . . .48
Pictures . . . . . . . . . . . . . . . . . . . . . . . .49
Download a picture . . . . . . . . . . . . . . .49
Edit a picture . . . . . . . . . . . . . . . . . . . .50
Save an image file on your PC . . . . . . .52
Set, rename or delete a
handset picture . . . . . . . . . . . . . . . . . .52
Ringtones . . . . . . . . . . . . . . . . . . . . . .53

Download a ringtone . . . . . . . . . . . . . .53
Set, rename or delete a ringtone . . . . .54
Record a ringtone . . . . . . . . . . . . . . . .55
Uninstall . . . . . . . . . . . . . . . . . . . . . . .55
Repair . . . . . . . . . . . . . . . . . . . . . . . . .56
Handset settings . . . . . . . . . . . . . . . .57
Ringer melody and volume . . . . . . . . .57
Screen font and contrast . . . . . . . . . . .57
Battery save mode . . . . . . . . . . . . . . . .58
Handset name . . . . . . . . . . . . . . . . . .59
Handset backlight beeps . . . . . . . . . . .59
Auto talk . . . . . . . . . . . . . . . . . . . . . . .60
Select base . . . . . . . . . . . . . . . . . . . . .61
Base settings . . . . . . . . . . . . . . . . . . .62
Ringer melody and volume . . . . . . . . .62
Dialling mode . . . . . . . . . . . . . . . . . . .62
Music on hold . . . . . . . . . . . . . . . . . . .63
System PIN . . . . . . . . . . . . . . . . . . . . .63
Repeater mode . . . . . . . . . . . . . . . . . .64
Calendar/Clock . . . . . . . . . . . . . . . . . .65
Appointment reminder . . . . . . . . . . . .65
Alarm . . . . . . . . . . . . . . . . . . . . . . . . .66
Time & Date . . . . . . . . . . . . . . . . . . . .67
Additional handsets and bases . . . . . .68
Register additional handsets . . . . . . . .68
Register a new Diverse 6400
handset to your Diverse 6410 base . . .68
Register your handset to
another base . . . . . . . . . . . . . . . . . . . .69
Select a base . . . . . . . . . . . . . . . . . . . .70
De-register handset . . . . . . . . . . . . . . .70
Help . . . . . . . . . . . . . . . . . . . . . . . . . .71
Possible problems with SMS . . . . . . . . .72
Helpline . . . . . . . . . . . . . . . . . . . . . . .75
For your records . . . . . . . . . . . . . . . . .76
General information . . . . . . . . . . . . . .77
Safety . . . . . . . . . . . . . . . . . . . . . . . . .77
Cleaning . . . . . . . . . . . . . . . . . . . . . . .78
Environmental . . . . . . . . . . . . . . . . . . .78
Connecting to a switchboard . . . . . . . .79
Guarantee . . . . . . . . . . . . . . . . . . . . . .79
Additional/Replacement items . . . . . . .81
How many telephones can you have? . .81
R&TTE . . . . . . . . . . . . . . . . . . . . . . . .81
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WARNING
Do not place your BT Diverse 6410
in the bathroom or other humid
areas.
Handset range
The BT Diverse 6410 has a range
of 300 metres outdoors when there
is a clear line of sight between the
base and the handset. When there
is no clear line of sight between the
base and the handset, e.g. base
indoors and handset either indoors
or outdoors, the range could be
reduced to 50 metres. Thick stone
walls can severely affect the range.
Signal strength
The symbol on your handset
screen indicates when you are in
range. When you are out of range,
it flashes and the screen displays
SEARCHING and there is a beep,
you are out of range.
IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged
into the mains power at all times.
Which socket?
Power socket
Telephone line socket
Location
You need to place your BT Diverse 6410 base close
enough to a mains power and telephone socket so that
the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Diverse 6410 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it as
high as possible ensures the best signal.
Setting up
1. Plug the mains power adaptor into the power socket on
the underside of the base. Plug the other end into the
mains socket. The Power/In Use and message indicators
light up.
Getting started
Power adaptor cable

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2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.
3. Charge the handset batteries for at least 16 hours by
placing the handset on the base. The screen shows the
battery icon filling up.
4. Connect the telephone line cord to the base and plug the
other end into the wall socket.
Your BT Diverse 6410 is ready for use.
Battery low warning
When the batteries need
recharging, the handset beeps and
the display shows .
Battery level
The battery symbol shows the
current level.
Battery performance
To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
(after the initial 16 hour charge).
Running the batteries right down
at least once a week will help them
last as long as possible.
On a full charge, your BT Diverse
6410 handset gives you up to 10
hours talk time or up to 30 hours
standby. Standby time is increased
if set to battery save mode, see
page 58 for details.
The charge capacity of
rechargeable batteries will reduce
with time as they wear out, giving
the handset less talk/standby time.
Eventually they will need to be
replaced.
Batteries and handset may
become warm during charging.
This is normal.
Getting started
Telephone line cord

Providing you have subscribed to your network’s Caller
Display service, the day and time is automatically set
when you receive your first incoming call.
However, you can also set the day and time manually,
see page 67.
BT Diverse 6410 multiple pack
owners only
Location
You need to place your BT Diverse 6410 charger close
enough to a mains power socket so that the cable will
reach.
Setting up the charger
1. Plug the power adaptor cable into the underside of the
charger.
Getting started
Under no circumstances use non-
rechargeable batteries. Only use
NiMH rechargeable batteries with
a recommended capacity of
750mAh. Using inappropriate
batteries will invalidate your
guarantee and may damage the
telephone.
Helpline
If you are having any difficulties
setting up or using your BT Diverse
6410, please call the BT Diverse
Helpline on 0870 240 3962 or email
[email protected]
Power adaptor cable
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2. Plug the power adaptor into the mains wall socket and
switch the power on.
3. The batteries are already inserted in the battery
compartment. Pull the plastic tag as instructed to activate
the batteries.
4. Place the handset in the charger and charge the handset
for at least 16 hours.
Follow instructions on page 68 for registering additional
handsets to the BT Diverse 6410 base.
Getting started

Getting to know your phone
Display
Shows the status of your handset.
Menu/Options
Opens the menu, page 13.
Selects on screen options.
Talk/Handsfree
Press to make a call, page 15.
Also used for Handsfree calling,
page 16.
Keypad
R. Recall
For use with switchboards and
certain network services.
Message indicator
Flashes when you have missed calls
or SMS messages.
Navigation
Lets you redial numbers, 17, open
your text message inbox, page 19,
make internal calls, page 27 open
the Calls list, page 20 and adjust
the volume during a call, page 16.
Names/Options
Opens the directory, page 20
Selects on screen options.
End
Press to end calls.
Also lets you exit from menu.
Headset socket
Lets you plug in a headset,
page 16.
BT
Quick access to a range of
BT Calling Features, page 33.
Handset
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1:08pm 01/01/05
Clear Inbox
Handset 3
You have new
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Getting to know your phone
Main display icons
Angled – during a call.
Moving – incoming call or
caller on hold.
New calls.
Time
In range. Flashes when
you are out of range.
Keypad lock on.
Date.
Handset ringer off.
Shows current battery level.
Base
4
1
Power/In Use
indicator
On when the
power
is connected.
Flashes when line
is in use.
Find
Rings all registered
handsets, so you
can find them.
Used to register
additional
handsets.
SIM reader
Insert a SIM card for
copying numbers/
names to the
directory, page 26.

Navigating the menus…
Your BT Diverse 6410 has a menu system which is easy
to use. Each menu leads to a list of options. Have a look
at the menu map on the following page.
1. Press MENU to open the main menu and use the
Navigation button to scroll up or down to the menu you
want.
2. Press the OK option button to access the features in the
menu.
… and selecting menu options
Once the menu list you want is open, use the navigation
button to scroll up or down through the options then
press OK to select the option you want. For example, to
adjust the handset ringer melody for external calls:
1. Press MENU then scroll DOWN to HANDSET SETTINGS
and press OK. Display shows RINGER .
2. Press OK. Display highlights
EXTERNAL ringtone name.
Press RIGHT or LEFT to display and hear the next option.
Press SAVE to confirm.
Go back one level
You can go back to the previous menu level at any time
by pressing the BACK option button.
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Menu map
Names
New entry
Show details
Delete entry
Edit entry
Copy entry
Copy directory
SIM copy
Delete all
SMS
Write
messages
Inbox
Drafts
Outbox
Templates
SMS Settings
Sounds &
Pictures
Ringtones
Pictures
Record
Ringtones
Handset
Settings
Ringer
Display
Battery Save
Handset name
Keypad
Auto Talk
Select Base
Base Settings
Ringer
Dialling
Music on hold
System PIN
Repeater mode
Calendar/
Clock
Appointments
Set Alarm
Time/Date
Registration
Register
Handset
De-Register
H/Set
Getting to know your phone
Exit menu
If you want to exit a menu or the directory, either press
END until the display returns to standby, or press BACK
until the standby screen appears.

Note
Press the BACK options button to
go back to the previous step in a
menu. Or press END to cancel and
return the phone to standby.
Call timer
Your handset automatically times
the duration of every external call.
The time is shown during the call
and for a few seconds after the call
has ended.
Switch handset on and off
1. Press and hold to switch the handset off.
2. Press again to switch it back on.
Handset ringer on/off
1. Press and hold to switch the handset ringer off.
Display shows
RINGER OFF then .
2. Press again to switch it back on.
Making calls
Make an external call
1. Press , dial the number. The In Use light on the base
flashes to indicate the line is in use.
Preparatory dialling
1. Enter the number first. If you make a mistake press
CLEAR to delete. Press to dial.
End a call
1. Press or place the handset back on the base.
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Handsfree
Handsfree lets you talk to your caller without holding
the handset. It also enables other people in the room to
listen to both sides of your conversation.
1. Press twice. Display shows and you can hear the
dial tone over the handset speaker. Dial the number.
2. To switch the call back to the handset, press .
Volume
1. During a call, press the navigation button UP or DOWN
to increase or decrease the call volume.
Headset
1. Peel back the rubber bung and plug the headset into the
socket on the side of the handset.
2. Make and receive calls as normal.
Using your phone

Secrecy
When on a call, you can talk to someone in the same
room without your caller hearing.
1. During a call, press SECRECY. Display shows
SECRECY
ON
. Your caller cannot hear you.
2. Press OFF again to resume your call.
Redial
You can redial any of the last ten numbers.
Redial
1. Press . The last number dialled is displayed.
2. Scroll UP or DOWN to the number you want.
3. Press to dial.
Delete a redial number
1. Press . The last number dialled is displayed.
Scroll UP or DOWN to the number you want.
2. Press OPTIONS,
DELETE CALL is highlighted.
3. Press OK. The number is deleted. Press the to return
to standby.
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Save a redial number
You can save a number to the directory.
1. Press . The last number dialled is displayed.
Scroll UP or DOWN to the number you want.
2. Press OPTIONS and scroll DOWN to
SAVE NUMBER .
Press OK.
3. Enter the NAME (see Entering names page 20).
4. If necessary scroll DOWN to edit the NUMBER.
5. Scroll down to
RINGTONE then press LEFT or RIGHT to
select a ringtone for that number.
6. Scroll DOWN to
PICTURE then press LEFT or RIGHT to
select a picture that will be displayed when that number
calls. Press VIEW to see the picture then USE to select it.
7. Press SAVE to store the entry.
8. Press BACK to return to standby
Delete all redial numbers
1. Press . The last number dialled is displayed.
2. Press OPTIONS then scroll DOWN to
DELETE ALL CALLS
and press OK. DELETE ALL CALLS? is displayed.
3. Press YES to confirm or NO to cancel. Press to return
to standby.
Using your phone

Keypad lock
You can lock the keypad to prevent accidentally dialling
numbers while carrying it around.
1. Press and hold until you hear a beep.
Screen shows
KEYPAD LOCKED .
2. To unlock the keypad, press UNLOCK then .
Display shows
KEYPAD UNLOCKED .
Quick access to messages
When the screen shows you have new CALLS, answering
machine MESSAGES or SMS text messages, press on
the navigation button to see details of new missed calls
and/or new text messages.
New calls, answering machine messages and SMS text
messages are indicated on all registered handsets until
viewed.
SMS texts
1. Press . Screen highlights
SMS . Press OK.
2. Scroll UP or DOWN through the message list. Press READ
to read the message.
3. Press OPTIONS to Delete, Save Number or Delete All.
4. Press BACK to return to the previous menu.
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Calls
1. Press . Screen highlights
SMS .
2. Scroll DOWN to
CALLS . Press OK.
3. Scroll UP or DOWN through the Calls list.
4. Press OPTIONS to Delete, Save Number or Delete All.
5. Press BACK to return to the previous menu.
Directory
You can store up to 200 names and numbers in the
directory. Names can be up to 16 characters long and
numbers up to 24 digits long.
Open the directory
1. Press NAMES. Stored entries are displayed alphabetically.
Entering names
Use the keypad letters to enter names, e.g. to store TOM:
Press once to enter
T .
Press three times to enter
O .
Press once to enter
M .
Using your phone