BT Synergy 1000 User manual

This equipment is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
Synergy Handset and
Charger
Digital cordless telephone featuring DECT
User guide
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Check that your Synergy Handset and Charger is
complete.
When you unpack you should have:
• Synergy Handset
• Synergy Charger
• Power adaptor
• Comprehensive user guide
• Wall plugs and screws for wall mounting
• Ni-Cad battery pack
If anything is missing, please contact your place of
purchase immediately.
For your records
For warranty purposes, proof of purchase is required, so
please keep your receipt.
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the charger)
Purchase price:
Please open this page for an ‘at a glance’ guide
to your Synergy 1000.
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12
A
B
C
3
D
E
F
5
J
K
L
6
M
N
O
8
T
U
V
9
W
X
Y
Z
0
4
G
H
I
7
P
Q
R
S
✱
Redial Quickdial
Recall
Intercom
Options
Belt clip
On back of handset.
LCD
Clear display that shows
the status of your call and
the number you have dialled.
Select
Confirms the setting you want
from the menu. During a call,
acts as the secrecy button.
Talk
Press to make a call, answer
a call and end a call.
See page 12
Headset socket
Lets you plug in your BT
Freehand Headset (available
separately) enabling you to keep
your hands free.
Warning: Cover includes small
parts – possible choking hazard
for small children.
See page 32
Intercom
Enables you to make calls
between handsets.
See page 19
Quickdial
Enables you to store and dial up to
10 numbers in the memory
for shared use and up to 10 for
personal use.
See page 15/16
At a glance
Calls light
Flashes to indicate an incoming call.
Volume
Turns the volume of the earpiece
up or down during a call. Turns
the handset ringer off and on.
See page 14
Undo
Deletes the last digit entered.
Changes the menu setting.
By pressing and holding the
X button for 2 seconds
you are taken back to
e.g. Handset 1. (Standby)
Options
Opens the main menu. Scrolls
through menu options. Inserts a
pause when storing a number.
Recall
Used to access BT Select Services,
Switchboards and PBXs.
See page 33
Redial
Press to display and dial the last
number called.
See page 13
Charging light
Comes on when a handset
is in the cradle.
Charger
21
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Menu options
CALL DIVERT
First press
SET- UP
Second press
Set-up allows you to change
the original settings of your
telephone e.g. handset ringer
volume, melodies. See optional
settings page 24. It also allows
you to register your handset
see page 9.
See page 33.
12
A
B
C
3
D
E
F
5
J
K
L
6
M
N
O
8
T
U
V
9
W
X
Y
Z
0
4
G
H
I
7
P
Q
R
S
✱
Redial Quickdial
Recall
Intercom
Options
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3
In this guide
At a glance 1
Introduction 4
Setting up and registering
your handset 7
Using your Synergy Handset 12
Using the Quickdial memory 15
Making intercom calls 19
Optional settings 24
Additional features 28
Using Select Services 33
Operating with additional
base stations 37
Connecting to a switchboard 39
Wall mounting 40
Maintenance 41
Help 42
Technical information 45
Technical specification 47
Index 48
Hints and tips boxes
In this user guide, we’ve included helpful tips and useful
hints. They are shown in a grey box.
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5
Warning
1. Use only approved the battery pack supplied. Spare
batteries – Item Code: 871285 – are available from BT
Shops and the Synergy Helpline 0845 650 20 20.
2. Do not try to use any power supply except the one
provided, other wise you may permanently damage your
Synergy Handset. It may also invalidate the approval
given to this apparatus. Spare Synergy charger power
supply unit – Item Code: 871273 is available from BT
Shops and the Synergy Helpline 0845 650 20 20.
3. There is a slight chance that your phone could be
damaged by an electrical storm. We recommend that you
unplug your Synergy 1000 from the mains power and
telephone line socket during storms.
4. If you wear a hearing aid, please note that the Synergy
system works by sending radio signals between the base
station and handset. These signals can interfere with
hearing aids, causing a humming noise.
5. The Synergy telephone system can interfere with other
electrical equipment, e.g. answering machines, TV and
radio sets, clock radio/alarms and computers if placed
too close. It is recommended that you place your Synergy
Charger Unit/Base Station at least one metre away from
such appliances to avoid any risk of interference.
6. The Synergy Handset and Charger can become warm
during charging.
The Synergy Handset has a range from the base station of
up to 300 metres outdoors and up to 50 metres indoors. It is
possible that the range may be affected by being near water
(e.g. large ponds, lakes, the sea) and large metal objects
(e.g. radiators, steel girders and metal partition walls.
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7
Setting up and
registration
Follow these steps to get your
Synergy Handset ready for use.
1. Install the rechargeable batteries in the
handset
The Synergy Handset uses a nickel cadmium (NiCad)
battery pack supplied. Hold the handset with the keypad
facing down, remove the clear plastic
directory label cover and push and slide open the battery
compartment.
Insert the battery pack inside the battery compartment
and slide the battery compartment cover shut. Replace
the directory label cover.
BATTERY
Push
Slide
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Battery low warning
Your handset display will show the status of your battery:
• When the charge is low, the battery icon
is displayed.
• When the charge is almost out, you will also hear
a warning beep every 10 seconds in the earpiece.
This indicates that the handset is about to switch off.
4. Register your Synergy Handset with the
base station
At the base station:
• Press and hold down the blue PAGE button until you
hear a beep (after about 10 seconds).
At the handset:
• Press the ➔button until the display shows SET UP.
• Press the ✔button. Display shows HANDSET.
• Press the ✔button. Display shows KEYTONES.
• Press the ➔button until the display shows REG.
• Press the ✔button. Display shows ADD.
• Press the ✔button. Display shows PLS WAIT then,
after a short delay, the Park No. of the base station.
• Press the ✔button. Display shows PIN————.
9
Please note that while NiCad rechargeable batteries can be
expected to give years of service they do not last forever.
Their actual lifespan depends on how heavily they are used
but over time, their capacity to recharge will begin to
diminish and they will eventually need replacing.
You now have up to 1 minute to register the handset, during
which the IN-USE light flashes on the base station.
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11
5. Wall mounting your product
(For instruction,see‘Wall mounting’,page 40.)
Before wall mounting, make sure the mains power lead
will reach the mains socket. Try to avoid locations near
metallic obstructions or electrical appliances, such as TV
sets, fridges, computers, fluorescent lights, radiators,
metal pipes and metal window frames.
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13
To receive a call.
When the phone rings, both the call light on the handset
and the IN USE light on the base station flash. Display
shows .
• Press the TALK button.
Or
• Pick up the handset from the charger unit or the base
station. Display shows and IN USE light
remains on.
Secrecy
While on a call, this button allows you to talk to someone
close by without your caller hearing the conversation.
During your call:
• Press the ✔button. Display shows Secrecy icon
flashing and SEC. You can now talk without the
person on the other end of the line hearing you.
• To talk to your caller again, press the ✔button.
To redial the last number
• Press the TALK button.
• Press the REDIAL button. The number is dialled.
Display shows the number.
Or
• Press the REDIAL button. Display shows the last
number called. The number can be edited by pressing
the ✗button to delete individual digits.
• Press the TALK button. The number is dialled.
Redial
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Using the quickdial
memory
Shared and personal quickdials
You can store up to 20 numbers on your Synergy 1000.
Shared telephone numbers
10 numbers can be stored in your shared memory.
These numbers can be quick dialled by any Synergy
handset registered with the base station.
Personal telephone numbers
A further10 numbers can be stored in your personal
memory. These numbers can only be used to quickdial
from the handset they are stored in.
To select shared or personal quickdial numbers
Your Synergy Handset is pre-set to give you common
quickdials. You can switch between SHARED and
PERSONAL quickdial.
• Press the ➔button until the display shows SET UP.
• Press the ✔button until the display shows HANDSET.
• Press the ✔button until the display shows KEYTONES.
• Press the ➔button until the display shows MEMORY.
• Press the ✔button. Display shows SHARED or
PERSONAL.
• Press the ➔button to switch between SHARED and
PERSONAL.
• Press the ✔button to confirm the setting. You hear a
confirmation beep. Display shows MEMORY.
• Press and hold the ✗button for 2 seconds. The display
shows HSET e.g. (2).
15
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17
To edit a quickdial memory number
First, confirm that the handset is searching in the correct
memory (ie. SHARED or PERSONAL), if it is not, change it
by following the steps on page 15.
• Press and release the QUICKDIAL button.
• Press the ➔button. Display shows the first quickdial
location 0plus the number stored under that location.
• Press the ➔button to move to the stored number that
you want to edit.
• Press the QUICKDIAL button for a few seconds.
• Press the ✗button to delete the existing digits from
the right. When the memory is empty, key in the new
number.
• Press the ✔button to store the new number.
The display shows STORED and the handset beeps.
To dial a quickdial number
This dials from the quickdial memory, SHARED or
PERSONAL, which is currently selected.
• Press the TALK button.
• Press the QUICKDIAL button.
• Press the location 0-9 where the quickdial number you
want is stored. The number is dialled.
Quickdial
Quickdial
0-9
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19
Intercom
Intercom
Making intercom
calls
You can make intercom calls between handsets registered
to the same base station.
To call another handset.
• Press the INTERCOM button. Display flashes INT and
you hear a continuous tone in the earpiece.
• Enter the handset number you want (1-6). Display
shows INT CALL and the number of the handset you
are calling.
The other handset rings. If there is no answer after 30
seconds, the call is ended.
To answer an intercom call.
• The handset rings. Display shows INT CALL(display
flashes INT) and the number of the handset calling you.
• Press the INTERCOM button.
Or
• Lift the handset off the charger or base station .
To end an intercom call
• Press the INTERCOM button.
Or
• Replace the handset on the charger or base station.
Intercom
1-6
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21
Intercom
Making and receiving intercom calls while
on an external call
To make an intercom call
During an external call, you may want to consult with
another handset user:
• Press the INTERCOM button. Your external call is put
on hold and they will hear a series of on-hold beeps.
The display flashes and shows INT, then goes
blank.
• Enter the number of the handset you want to call (1-6).
The handset is dialled.
• Press the INTERCOM button to end the intercom call.
To receive an intercom call
During an external call:
• You hear the call waiting tone in the earpiece. The
handset calls light flashes. The display flashes (INT),
then shows INT CALL and the number of the handset
calling you.
• Press the INTERCOM button to answer the call and to
put your external call on hold. They hear a series of
on-hold beeps.
• Press the TALK button to return to the external caller.
• To end this call press the TALK button again.
• You are now automatically returned back to the
intercom call.
• To end this call press the INTERCOM button.
Intercom
1-6
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23
Intercom
Please note: If you place the handset back on the
charger unit or base station, and the other handset does
not answer, your handset will ring after 30 seconds. When
you answer you will be reconnected to the original caller
To put intercom and external calls on hold.
When you have two calls on the same line, you can put
them both on hold:
• Press the ➔button until the display shows HOLD CALLS.
• Press the ✔button. Display flashes INT and shows
CALLS HELD flashing.
• Press the TALK button to speak to your external caller
or press the INTERCOM button to speak to your
intercom caller.
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25
setting (SHORT,MED, or LONG).
• Press the ➔button to change the setting.
• Press the ✔button. A beep confirms that the
change has been made.
To adjust the handset ringer volume
The handset ringer can be set to HI or LOW.
• Press the ➔button until display shows SET UP.
• Press the ✔button. Display shows HANDSET.
• Press the ✔button until the display shows KEYTONES.
• Press the ➔button until the display shows RING VOL.
• Press the ✔button. Display shows the current setting
HI (or LOW).
• Press the ➔to change the setting. Display shows LOW
(or HI).
• Press the ✔button. A beep confirms that the change
has been made.
To adjust the handset ringer melody
You can select from six different ringer melodies.
• Press the ➔button until the display shows SET UP.
• Press the ✔button. Display shows HANDSET.
• Press the ✔button. Display shows KEYTONES.
• Press the ➔button until the display shows MELODIES.
• Press the ✔button. Display shows the current setting
A(or B,C,D,E,F). The displayed setting is played.
• Press the ➔to change the setting. Display shows the
next melody option. The melody is played.
• Press the ✔button when you want to select a melody.
A beep confirms that the change has been made.
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27
To reset your Synergy Handset to its original
settings
• Press the ➔button. Display shows SET UP.
• Press the ✔button. Display shows HANDSET.
• Press the ✔button. Display shows KEYTONES.
• Press the ➔button until the display shows RESET.
• Press the ✔button. Display shows CONFIRM.
• Press the ✔button again. Display shows CONFIRM
again.
• Press the ✔button. Display shows REG. The handset
will be de-registered from the base station(s).
This will reset:
RINGER VOLUME is set to high
RINGER MELODY is set to A
EARPIECE VOLUME set to medium
KEYTONES is set to ON
BACKLIGHT is set to ON
Quickdial memory to shared.
It will delete:
Quickdial numbers stored in the personal memory
Last number redial memory.
Personal Emergency numbers.
Unchanged:
Quickdial numbers stored in the shared memory.
You will now need to re-register your handset. Follow the
instructions on page 9.
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To switch the keypad GUARD off.
• Press the ✔button then, within two seconds, press
the 0button.
Dialling emergency numbers when the keypad guard is on.
To dial any of the emergency numbers
• Enter the number you want in full
• Press the TALK button.
If you press any other button while the GUARD is switched
on, the display shows PRESS TICK for two seconds. If you
press the ✔button, the display shows NOW PRESS 0.
You have two seconds to press the 0button before the display
returns to GUARD ON.
Note. If the handset ringer has been switched off, the display
will show SILENT instead of GUARD ON.
0
29
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To view your personal emergency numbers
• Press the ➔button until the display shows SET UP.
• Press the ✔button. Display shows HANDSET.
• Press the ✔button. Display shows KEYTONES.
• Press the ➔button until the display shows
EMERGENCY.
• Press the ✔button. Display shows the first personal
emergency number. To scroll through the numbers press
the ➔button until the number you wish to view is
displayed. If there are more than 10 digits in the
number the rest of the digits will scroll across the
screen after one second.
To edit your personal emergency numbers
• Display the number you wish to edit by first viewing
the number as described above.
• Enter the new number you want as follows:
• Press the ✔button.
• Press the ✗button which will delete the digits one at a
time. Press the ✗button for as many digits as you wish to
remove or until the display shows only the memory
number and dash. Now enter the new number or leave
blank.
• Press the ✔button. Displays shows STORED, beeps
then switches to EMERGENCY.
• Press and hold the ✗button to return to standby. The
display shows HSET e.g. (2).
31
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33
Using Select
Services
Your Synergy telephone system gives you easy access to
BT Select Services.
• Call Diversion (Subscription Free)
For further information, see the Select Services User
Guide, supplied when you subscribe to the service of
your choice.
Call Diversion
You can use your Synergy 1000 to request the network to
divert incoming calls to another number.
You can choose to divert:
– all calls;
– calls that are not answered within 5 rings; or
– calls when your line is already engaged.
• Press the ➔button. Display shows CALL
DIVERT.
• Press the ✔button. Display shows SET.
• Press the ✔button to request Call Diversion.
Some of these services may not be available. Contact your
network provider.
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