Bticino 374001/03 Operating manual

Entrance Panel keyboard 4.3"
374001/03
User and installation manual
www.bticino.com
RA00189AA-01/22-PC

Entrance Panel keyboard 4.3"
User and installation manual

3
Contents
Entrance Panel keyboard 4.3"
User and installation manual
General information 4
Warnings and recommendations 4
Warnings and consumer rights 4
Fundamental concepts 5
Naming of the devices 5
Community 5
Call addressing procedures 6
Call using the address in the Community 6
Call using the Alias (alphanumeric code) 7
Lift control function 7
Fire linkage 7
CCTV cameras 7
Address book 7
Front and rear view 8
Dimensional data and installation heights 11
Installation 12
Uninstall 16
Example diagrams 17
Ethernet connection 18
Fiber optic riser connection (case of higher bandwidth demand) 19
Available functions 20
Lift control 1 - Lift control, 1 riser, 1 entrance panel 21
Lift control 2 - Lift control, multi riser, 1 entrance panel 22
Lift control 3 - Lift control, 1 riser, multi entrance panel 23
Use of the device 24
Introduction 24
Use of the device 25
Home page 25
Functions 26
Call a IU 26
Answering machine 28
Messages and advertising 29
Call a GS 30
Accesses 31
Access using Access Code 32
Access using badge or card 34
Access using Face recognition 35
Access using Finger print 36
Configurations using the device (Settings) 37
Address 39
Setting 40
Date and time 41
Access code 43
Guard station 44
Door lock 45
Background 46
Information 46
Language 47
User guide 47
Display & Volume 48
Lift control 49
Ringtone 50
Info management 50
Face settings 51

Entrance Panel keyboard 4.3"
User and installation manual
4
General information
Warnings and recommendations
It is important to read this manual carefully before proceeding with the installation.
The warranty becomes automatically void in case of negligence, improper use, tampering by
unauthorised personnel.
The EP keyboard 4.3" must not be exposed to water drops or splashes; it must be used only on IP
DES digital systems.
Read carefully before use and keep for future reference.
Touching the units with wet hands is forbidden.
Using liquid cleaners or aerosols is forbidden.
Blocking the ventilation openings is forbidden.
Modifying the devices is forbidden.
Removing protective parts from the devices is forbidden.
Exposing the unit to water drops or splashes is forbidden.
Installing the units near heat/cold sources or hot/cold air emission points is forbidden.
Installing the units near heat/cold sources is forbidden.
Installing the units near harmful gases and powders is forbidden.
Fastening the units on unsuitable surfaces is forbidden.
Danger of electrical shock.
Risk of devices falling because the surface on which they are installed collapses or
inappropriate installation.
Switch the power supply OFF before any work on the system.
Caution: Installation, configuration, starting-up and maintenance must be performed
exclusively by qualified personnel.
Check that the wall installation has been carried out correctly according to the installation
instructions.
Check that the unit installation complies with the standards in force.
Connect the power supply wires as indicated.
Use only the items indicated in the technical specifications for any system expansions.
Warnings and consumer rights

Entrance Panel keyboard 4.3"
User and installation manual
54
Fundamental concepts
Naming of the devices
Community
In this manual, for easy reading, the abbreviated device name is used as in the list:
The term Community means the housing complex reproduced in the project design made using
the SW.
The structure in its maximum extension includes:
– IU: Indoor Unit
– EP: Entrance Panel
– GS: Guard Station
– SD: Server DES
– SEP: Small Entrance Panel
– AB: Address book
– SW: Software Server DES
RISER FLOOR APARTMENTAREA BUILDING
AREA 1
GS Area
EP Area
AREA 2
GS Area
EP Area
COMMUNITY
BUILDING 1
Floor 5
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 4
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 3
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 2
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 1
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
RISER 1 RISER 2
EP Building
BUILDING 1
Floor 5
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 4
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 3
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 2
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 1
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
RISER 1 RISER 2
EP Building
BUILDING 2
Floor 5
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 4
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 3
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 2
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 1
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
RISER 1 RISER 2
EP Building
BUILDING 2
Floor 5
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 4
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 3
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 2
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 1
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
RISER 1 RISER 2
EP Building

Entrance Panel keyboard 4.3"
User and installation manual
6
Call addressing procedures
Call using the address in the Community
On the basis of data recorded in the system phonebook and the Community structure the calls can
be made using various methods:
To make this type of call you must know the address of the person being called, which depends on
the community structure, for example:
The system will automatically show the correct number of digits to type and which data to enter on the
basis of the EP position you are calling from, for example Area (2 01 06 02) or Building (01 06 02)
S
ystem configuration (default)
Areas 9, Building 99, Riser 99, Floor 99, Apartment 99
It is possible to modify the limits using the SW (see SW manual for details)
– call using the address in the Community;
– call using the Alias (alphanumeric code);
– to call the IU highlighted in the diagram from the «A» EP, enter the corresponding address
«11010402»;
– to call the IU highlighted in the diagram from the «B» EP, enter the corresponding address
«010402», as the IU is positioned inside building 1 and therefore it is sufficient to type the
Riser, Floor and Apartment number.
Note: during the configuration phase, the number of digits to be used for each call sector (Area/
Building/Riser/Floor/Apartment) must be set.
Example: I have to call an apartment inside building 2
– if there are from 1 to 9 buildings in the area, I must enter «2» (one digit used for the Building call
sector);
– if there are more than 10 buildings in the area, I must enter «02» (two digits used for the Building call
sector).
AREA
GS Area
EP Area
BUILDING 1
Floor 5
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 4
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE
Floor 3
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 2
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 1
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
RISER 1 RISER 2
EP Building
Area
A
1
Building
B
1
Riser
RR
01
Floor
FF
04
Apartment
AA
02
Riser
RR
01
Area
A
1
Building
B
1
Floor
FF
04
Apartment
AA
02
B
A
EP Area
BUILDING 2
Floor 5
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 4
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 3
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 2
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
Floor 1
Apartment 1 Apartment 2 Apartment 1 Apartment 2
DEVICE DEVICE DEVICE DEVICE
RISER 1 RISER 2
EP Building

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Call using the Alias (alphanumeric code)
The alphanumeric code, by default, is the same address as in the Community but it is possible to
replace it with an alias using the SW. For more details see the Software manual.
Example:
1 1 01 04 02 B12
Fire linkage
It enables the door lock opening function in case of fire.
The Fire linkage function allows the automatic opening of EP door locks in the event of a fire.
The use of this function requires a clean contact in the GND FIRE LINKAGE input clamp from the
fire fighting system.
It is necessary to enable the function in Setting
Lift control function
The Lift control function allows a command to be sent to the lift control centre to simulate a lift
call.
The lift action depends on the functions of the lift control unit (BTicino cannot define these
functions. They depend on the lift manufacturers).
It is necessary to enable the function in Settings/setting
It is possible to display some wiring diagram examples in the Example diagrams/lift control section
For more information, see the «Lift Control Interface item 375010 software manual».
CCTV cameras
CCTV cameras for passive video surveillance.
Address book
Phonebook, created using the SW, containing the addresses of all the system devices.
TIMES
Function Default time Customisation using SW
Call time after which the
video door entry answering
machine* activates
30 seconds not customisable
Duration of communication
time 60 seconds From 60 to 120 seconds
Unlock time 5 seconds From 2 to 255 seconds
Screen saver 30 seconds 30 - 60 - 120 - 300 - 600
seconds
*setting the RINGTONE DURATION time on the IU at less than 30 seconds, the answering machine does
not activate

Entrance Panel keyboard 4.3"
User and installation manual
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1. LED for the shooting field lighting
2. Camera
3. Light sensor
4. Display 4,3"
5. Badge reader for door lock opening
6. Loudspeaker
7. Backlit keyboard
8. Finger print reader (only 374001)
9. Microphone
10. Locking screws
Front and rear view
1 12
3
4
5
6
7
9
8
10

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User and installation manual
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(*) This device does not support standard POE power supplies, but only POE power supplies
identified with item no. 375002.
Connect the cat5/5e/6 FTP or cat5/5e/6 UTP cable with ferrite supplied to the connector
11. Mounting bracket
12. Tamper switch
13. Connection clamp
14. Not used
15. USB Connector (not used)
16. RJ45 Connector (*)
17. Reset setting password and local access code
18. Not used
15
16
17
18
13
14
13
12
11

Entrance Panel keyboard 4.3"
User and installation manual
10
Connection clamps
GND
Lift Control
system common ground
terminal for RS485 connection FIRE Linkage – GND
local door lock release
pushbutton connection for
firealarm system
RS485B terminal A Door OPEN – GND local door lock release
pushbutton connection
RS485A terminal B +12V – GND OPEN access control devices power
supply
-
additional power supply
clamps
OPEN
third party access control signal
input for door lock opening
(+12Vdc pulse)
+ GND
system common ground
terminal for third party
connection
NC
interlocked contact
SENSE door lock status signal input
(dry contact)
C LOCK+ electric door lock connection
and control
(12V - 4A impulsive on 3 Ohm
maximum)
NO LOCK-

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User and installation manual
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Dimensional data and installation heights
To ensure proper operation, the Fingerprint Reader (only 374001), must be installed in a location
protected from rain.
*
160 – 165 cm
90 – 130 cm
53 °
50 cm
50 cm
80 °
(*) Recommended height, unless different regulations are specified.
374001
400 mm
160 mm
58 mm
12 mm
374003
400 mm
160 mm

Entrance Panel keyboard 4.3"
User and installation manual
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Installation
Attention: the RJ45 cable must be at least 200 mm long
149 mm
384
mm
60 mm
2
3
1
375006

Entrance Panel keyboard 4.3"
User and installation manual
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3
2
1

Entrance Panel keyboard 4.3"
User and installation manual
14
2 mm58 mm
1
2

Entrance Panel keyboard 4.3"
User and installation manual
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(*) Adjust the tamper screw so that it presses the tamper
switch of the device and activates the anti-theft function in
case of removal sending an alarm to the GS.
1
2
3
4

Entrance Panel keyboard 4.3"
User and installation manual
16
Uninstall
1
2
3
4
5
6

Entrance Panel keyboard 4.3"
User and installation manual
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Example diagrams
It is possible to use two different types of connection according to installation situation:
A - Diagram with power supply by BTicino PoE Switch B - Diagram with local power supply
Attention: this device does not support standard POE power supplies, but only POE power supplies identifiedwith 375002. Connect the cat5/5e/6 FTP or cat5/5e/6
UTP cable with ferrite supplied to the connector.
Note: maximum length of every LAN permanent link line = 90 m.
1 2
3 4 5 6
INPUT: 100–240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
1 2
DC24V
OUT 1 – 8
DC24V
DC24V
DC24V
DC24V
DC24V
DCO UTPUT:
24V 4.5A
100-240V~
50Hz/60Hz
ACINPUT:
374005
RJ45RJ45 RJ45 RJ45
373001
374000
RJ45
RJ45 RJ45
RJ45
RJ45
RJ45 RJ45
373001 373001
374000
374001
374003
374005
375005
RJ45RJ45 RJ45 RJ45 RJ45 RJ45
RJ45RJ45
RJ45RJ45
375002
373001
374001
374003
374004
374004
PoE Switch
BTicino
100 – 240 Vac
100 – 240 Vac
Router
Router
24 Vdc 24 Vdc 24 Vdc 24 Vdc 24 Vdc
CABLES LEGEND LAN PoE BTicino LAN Ethernet Copper cables 2 x Copper cables
Attention: do not directly connect PoE ports to an unsuitable network interface, such as a device powered by a different voltage. Connect the UP LINK port to a
suitable port, never to a PoE port.
RJ45 RJ45
375001 375001 PC client PC client Server DES 230 V 230 V
Server DES

Entrance Panel keyboard 4.3"
User and installation manual
18
Ethernet connection
Note: to connect the devices it is possible to use both types of wiring (diagram A or diagram B) or even mixed ones.
CABLES LEGEND LAN PoE Standard LAN PoE BTicino LAN Ethernet Copper cables 2 x Copper cables
1 2
3 4 5 6
INPUT: 100 – 240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
1 2
3 4 5 6
INPUT: 100 – 240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
OUT 1 – 8
DCO UTPUT:
24V 4.5A
100-240V~
50Hz/60Hz
ACINPUT:
OUT 1 – 8 DC24V
DCO UTPUT:
24V 4.5A
100-240V~
50Hz/60Hz
ACINPUT:
1 2
3 4 5 6
INPUT: 100 – 240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
DC24V
1 2
3 4 5 6
INPUT: 100 – 240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
1 2
3 4 5 6
INPUT: 100 – 240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
373001
373001 373001
373001
373001
373001
373001
373001
373001
373001
373001
373001
373001
373001
375002
375005
375005
374001
374003
375000
374001
374003
375000
RJ45
RJ45
RJ45RJ45
RJ45 RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45 RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
375002
375002
375002
375002
374004
374005
FLOOR 2
FLOOR 3
FLOOR 1
Network switch
APARTMENT 1
APARTMENT 1
APARTMENT 1
APARTMENT 2
APARTMENT 2
APARTMENT 2
APARTMENT 3
APARTMENT 3
APARTMENT 3
APARTMENT 4
APARTMENT 4
APARTMENT 4
Network switch
Network switch
100 – 240 Vac
100 – 240 Vac
100 – 240 Vac
PoE Switch
BTicino
OnVif IP cameras
Standard PoE switch
100 – 240 Vac
PoE Switch
BTicino
PoE Switch
BTicino
PoE Switch
BTicino
Router
APARTMENT 5
PoE Switch
BTicino
100 – 240
Vac
Attention: do not directly connect PoE ports to an unsuitable network interface, such as a device powered by a different voltage. Connect the UP LINK port to a
suitable port, never to a PoE port.
RJ45
PC client 375001
Server DES 230 V

Entrance Panel keyboard 4.3"
User and installation manual
1918
Fiber optic riser connection (case of higher bandwidth demand)
Note: to connect the devices it is possible to use both types of wiring (diagram A or diagram B) or even mixed ones.
CABLES LEGEND LAN PoE Standard LAN PoE BTicino LAN Ethernet Optical fiber Copper cables 2 x Copper cables
1 2
3 4 5 6
INPUT: 100 – 240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
1 2
3 4 5 6
INPUT: 100 – 240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
OUT 1 – 8
DCO UTPUT:
24V 4.5A
100-240V~
50Hz/60Hz
ACINPUT:
OUT 1 – 8 DC24V
DCO UTPUT:
24V 4.5A
100-240V~
50Hz/60Hz
ACINPUT:
1 2
3 4 5 6
INPUT: 100 – 240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
1 2
3 4 5 6
INPUT: 100 – 240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
DC24V
1 2
3 4 5 6
INPUT: 100 – 240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
375005
375005
374001
374003
375000
RJ45
RJ45
RJ45RJ45RJ45 RJ45 RJ45
RJ45
RJ45
RJ45
RJ45 RJ45
373001
373001
373001
373001
373001
373001
373001
373001
373001
373001
373001
373001
375002
375000
374001
374003
RJ45
RJ45
RJ45 RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
RJ45
FO
FO
FO
FO
FO
RJ45
RJ45
RJ45
375002
375002
375002
373001 373001
RJ45
RJ45
RJ45
RJ45 RJ45
RJ45
375002
374004
374005
OnVif IP cameras
Standard PoE switch
Network switch
APARTMENT 1
APARTMENT 1
APARTMENT 1
APARTMENT 2
APARTMENT 2
APARTMENT 2
APARTMENT 3
APARTMENT 3
APARTMENT 3
APARTMENT 4
APARTMENT 4
APARTMENT 4
Network switch
Network switch
100 – 240 Vac
100 – 240 Vac
100 – 240 Vac
PoE Switch
BTicino
100 – 240 Vac
Router
PoE Switch
BTicino
PoE Switch
BTicino
PoE Switch
BTicino
FLOOR 2
FLOOR 3
FLOOR 1
APARTMENT 5
PoE Switch
BTicino
100 – 240
Vac
Attention: do not directly connect PoE ports to an unsuitable network interface, such as a device powered by a different voltage. Connect the UP LINK port to a
suitable port, never to a PoE port.
RJ45
PC client 375001
Server DES 230 V

Entrance Panel keyboard 4.3"
User and installation manual
20
1 2
3 4 5 6
INPUT: 100–240 Vac 3.0A 50/60Hz
OUPUT:24 V 3.83A
L N
-V -V +V +V
RJ45
RJ45 RJ45
RJ45
375002
RJ45
375000
RJ45
RJ45
374001
374003
RJ45 RJ45
Fire-fighting
system
Door open
Access
Control
Door Status
Door lock
Network switch
PoE Switch
BTicino
100 – 240 Vac
Router
Note: to connect the devices it is possible to use both types of wiring (diagram A or diagram B) or even mixed ones.
Attention: do not directly connect PoE ports to an unsuitable network interface, such as a device powered by a different voltage. Connect the UP LINK port to a
suitable port, never to a PoE port.
375010
Lift
Control
Central Unit
Lift Control
9 – 24 Vdc
RJ45
375001PC client Server DES 230 V
Available functions
CABLES LEGEND LAN PoE BTicino LAN Ethernet Copper cables 2 x Copper cables