7
UK
Telephone Helpline: 0845 146 2887 (United Kingdom)
Troubleshooting
If your BUFFALO appliance develops a fault, please check the following table before making a call to the
Helpline.
Technical Specifications
Electrical Wiring
This appliance is supplied with a 3 pin, moulded, BS1363 plug and lead, with a 13 amp fuse as standard.
The plug is to be connected to a suitable mains socket.
This appliance is wired as follows:
• Live wire (coloured brown) to terminal marked L
• Neutral wire (coloured blue) to terminal marked N
• Earth wire (coloured green/yellow) to terminal marked E
This appliance must be earthed, using a dedicated earthing circuit.
If in doubt consult a qualified electrician.
Electrical isolation points must be kept clear of any obstructions. In the event of any emergency
disconnection being required they must be readily accessible.
Fault Probable Cause Action
The appliance is not working The appliance is not switched on Check the appliance is plugged in correctly
and switched on
Plug and lead are damaged Call BUFFALO agent or qualified technician
Fuse in the plug has blown Replace the plug fuse
Power supply Check power supply
Internal wiring fault Call BUFFALO agent or qualified technician
Appliance does not reach set
temperature
Faulty thermostat Call BUFFALO agent or qualified technician
Faulty element Call BUFFALO agent or qualified technician
Appliance heats up but indicator light
does not come on
Bulb has expired Call BUFFALO agent or qualified technician
Power indicator light comes on but
appliance does not heat up
Faulty element Call BUFFALO agent or qualified technician
Faulty thermostat Call BUFFALO agent or qualified technician
Thermostat set incorrectly Check thermostat
Appliance slow to heat up Cooking surface not clean Clean cooking surface
Faulty element Call BUFFALO agent or qualified technician
No Steam Water Tank Empty Fill Water Tank
Model Voltage Power Current Temperature
Range (°C)
Capacity
(litres)
Dimensions
h x w x d (mm)
Weight
(kg)
DN486 230V 50Hz 2500W 10.9A 50 - 200 30 390 x 550 x 550 19.8