
BUGERA 412F-BK User Manual 5
Limited Warranty
Warranty § 1
This limited warranty is valid only if you purchased the product from a [1].
BUGERA authorized dealer in the country of purchase. A list of authorized
dealers can be found on BUGERA’s website www,bugera-amps.com under
“Where to Buy“, or you can contact the BEHRINGER ofce closest to you.
BEHRINGER* warrants the mechanical and electronic components of this [2].
product to be free of defects in material and workmanship if used under
normal operating conditions for a period of one (1) year from the original date
of purchase (see the Limited Warranty terms in § 4 below), unless a longer
minimum warranty period is mandated by applicable local laws. If the product
shows any defects within the specied warranty period and that defect is
not excluded under § 4, BEHRINGER shall, at its discretion, either replace or
repair the product using suitable new or reconditioned product or parts. In
case BEHRINGER decides to replace the entire product, this limited warranty
shall apply to the replacement product for the remaining initial warranty
period, i.e., one (1) year (or otherwise applicable minimum warranty period)
from the date of purchase of the original product.
Upon validation of the warranty claim, the repaired or replacement product [3].
will be returned to the user freight prepaid by BEHRINGER.
Warranty claims other than those indicated above are expressly excluded.[4].
PLEASE RETAIN YOUR SALES RECEIPT. IT IS YOUR PROOF OF PURCHASE
COVERING YOUR LIMITED WARRANTY. THIS LIMITED WARRANTY IS
VOID WITHOUT SUCH PROOF OF PURCHASE.
Online registration§ 2
Please do remember to register your new BUGERA equipment right after your
purchase at www.bugera-amps.com under “Support” and kindly read the terms
and conditions of our limited warranty carefully. Registering your purchase and
equipment with us helps us process your repair claims quicker and more efciently.
Thank you for your cooperation!
Return authorization number § 3
To obtain warranty service, please contact the retailer from whom the [1].
equipment was purchased. Should your BUGERA dealer not be located in
your vicinity, you may contact the BEHRINGER distributor for your country
listed under “Support” at www.behringer.com. If your country is not listed,
please check if your problem can be dealt with by our “Online Support” which
may also be found under “Support” at www.behringer.com. Alternatively,
please submit an online warranty claim at www.bugera-amps.com BEFORE
returning the product. All inquiries must be accompanied by a description
of the problem and the serial number of the product. After verifying the
product’s warranty eligibility with the original sales receipt, BEHRINGER will
then issue a Return Materials Authorization (“RMA”) number.
Subsequently, the product must be returned in its original shipping carton, [2].
together with the return authorization number to the address indicated by
BEHRINGER.
Shipments without freight prepaid will not be accepted.[3].
Warranty Exclusions § 4
This limited warranty does not cover consumable parts including, but not [1].
limited to, fuses and batteries. Where applicable, BEHRINGER warrants the
valves or meters contained in the product to be free from defects in material
and workmanship for a period of ninety (90) days from date of purchase.
This limited warranty does not cover the product if it has been electronically [2].
or mechanically modied in any way. If the product needs to be modied
or adapted in order to comply with applicable technical or safety standards
on a national or local level, in any country which is not the country for which
the product was originally developed and manufactured, this modication/
adaptation shall not be considered a defect in materials or workmanship. This
limited warranty does not cover any such modication/adaptation, regardless
of whether it was carried out properly or not. Under the terms of this limited
warranty, BEHRINGER shall not be held responsible for any cost resulting
from such a modication/adaptation.
This limited warranty covers only the product hardware. It does not cover [3].
technical assistance for hardware or software usage and it does not cover any
software products whether or not contained in the product. Any such software
is provided “AS IS” unless expressly provided for in any enclosed software
limited warranty.
This limited warranty is invalid if the factory-applied serial number has been [4].
altered or removed from the product.
Free inspections and maintenance/repair work are expressly excluded from [5].
this limited warranty, in particular, if caused by improper handling of the
product by the user. This also applies to defects caused by normal wear and
tear, in particular, of faders, crossfaders, potentiometers, keys/buttons, tubes,
guitar strings, illuminants and similar parts.
Damage/defects caused by the following conditions are not covered by this [6].
limited warranty:
improper handling, neglect or failure to operate the unit in compliance with •
the instructions given in BUGERA user or service manuals;
connection or operation of the unit in any way that does not comply with the •
technical or safety regulations applicable in the country where the product
is used;
damage/defects caused by acts of God/Nature (accident, re, ood, etc) or •
any other condition that is beyond the control of BEHRINGER.
Any repair or opening of the unit carried out by unauthorized personnel (user [7].
included) will void the limited warranty.
If an inspection of the product by BEHRINGER shows that the defect in [8].
question is not covered by the limited warranty, the inspection costs are
payable by the customer.
Products which do not meet the terms of this limited warranty will be repaired [9].
exclusively at the buyer’s expense. BEHRINGER or its authorized service
center will inform the buyer of any such circumstance. If the buyer fails to
submit a written repair order within 6 weeks after notication, BEHRINGER
will return the unit C.O.D. with a separate invoice for freight and packing. Such
costs will also be invoiced separately when the buyer has sent in a written
repair order.
Authorized BUGERA dealers do not sell new products directly in online {10}.
auctions. Purchases made through an online auction are on a “buyer beware”
basis. Online auction conrmations or sales receipts are not accepted for
warranty verication and BEHRINGER will not repair or replace any product
purchased through an online auction.
Warranty transferability § 5
This limited warranty is extended exclusively to the original buyer (customer of
authorized retail dealer) and is not transferable to anyone who may subsequently
purchase this product. No other person (retail dealer, etc.) shall be entitled to give
any warranty promise on behalf of BEHRINGER.
Claim for damage § 6
Subject only to the operation of mandatory applicable local laws, BEHRINGER shall
have no liability to the buyer under this warranty for any consequential or indirect
loss or damage of any kind. In no event shall the liability of BEHRINGER under this
limited warranty exceed the invoiced value of the product.
Claim for damage§ 7
This limited warranty is the complete and exclusive warranty between you and
BEHRINGER. It supersedes all other written or oral communications related to this
product. BEHRINGER provides no other warranties for this product.
Other warranty rights and national law§ 8
This limited warranty does not exclude or limit the buyer’s statutory rights as [1].
a consumer in any way.
The limited warranty regulations mentioned herein are applicable unless they [2].
constitute an infringement of applicable mandatory local laws.
This warranty does not detract from the seller’s obligations in regard to any [3].
lack of conformity of the product and any hidden defect.
Amendment§ 9
Warranty service conditions are subject to change without notice. For the latest
warranty terms and conditions and additional information regarding BEHRINGER’s
limited warranty, please see complete details online at
www.bugera-amps.com.
*BEHRINGER Macao Commercial Offshore Limited of Rue de Pequim No. 202-A, Macau Finance
Centre 9/J, Macau, including all BEHRINGER group companies