Cadillac 1997 Catera Parts list manual

IMPORTANT
This bookletcontains important
informationabout the vehicle's
warranty coverage.
It also explains
the
Customer Satisfaction and
Owner Assistance
and GM's
Participationin an Alternative
Dispute Resolution
Program.
Keepthis bookletwith your vehicle
and make
it availableto a Cadillac
Catera dealer
if warranty workis
needed. Be sure
to keep it with your
vehicle when you sell
it so future
owners will have the information.
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1

Have you purchased the Genuine GM Protection
Plan? The GM Protection Planmay be purchased
within specfk time/mileagelimitations.
See the
informationrequestform on page31 of this
booklet.Remember, if theservicecontract
you
are considering purchasing does not have the GM
Protection Plan emblem shown above on it, then
it
is nottheGenuineGMProtectionPlanfrom
General Motors.
0 1996 Cadillac MotorCar Division, General Motors Corporation. All rights reserved.GENERALMOTORS, GM,
CADILLAC, and theCADILLAC
and CATERA emblemsare registered trademarks of General Motors Corporation.
Part
No. 25659278 A
2

1997 Catera Warranty and Owner Assistance Information
AnImportantMessagetoCateraOwners .................................................. 4
WarrantyCoverageataGlance .......................................................... 5
New Vehicle Limited Warranty
WhatIsCovered ..................................................................... 6
WhatIsNotCovered
................................................................. 8
Things You ShouldKnowAbouttheNewVehicleLimitedWarranty ........................... 11
Emission Control Systems Warranties
1 . Federal Emission ControlSystems .................................................... 15
2
. CaliforniaEmission ControlWarranty ................................................. 16
3 . Emission Warranty Parts List ........................................................ 18
4 . Things You Should Know About The Emission Control Systems Warranties ...... ............. 22
CustomerSatisfactionProcedure ........................................................ 25
Assistancefor Text Telephone (TTY) Users ............................................... 26
RoadsideAssistance
.................................................................. 26
Gold Key CourtesyTransportation
...................................................... 26
StateWarranty EnforcementLaws
....................................................... 26
SpecialPolicy Adjustment Programs
..................................................... 26
CustomerAssistance Offices
........................................................... 27
GM OfficesOverseas
.................................................................. 27
GM ParticipationanAlternativeDisputeResolutionProgram ................................ 28
GMProtectionPlan .................................................................... 31
Owner Assistance
3

An Important Message to Catera Owners
Cadillac’s Commitment to You
We are committed to assure your satisfaction with your
new Catera.
Your Cadillac Catera dealer
also wants you to be
completely satisfiedand invites you to return for all your
service needs both during and after the warranty period.
Vehicle Operation and Care
Consideringthe investment you have made in your
Catera, we know you will want tooperate and maintain
it properly. We urge youto follow the maintenance
instructions contained in your Owner’sManual and
Maintenancebooklet.
If you have questionson how tokeep your Catera in
good working condition, see your Cadillac Catera dealer,
the place many Catera customers choose to have their
maintenance work done.You can relyon your Cadillac
Catera dealer to use the proper parts and repair practices.
Maintenance Records
Retain receipts covering performance of regular
maintenance. Receipts can be very important if a
question arises as to whether a malfunction
is
caused by lack of maintenance or a defect in
material or workmanship.
Receipts shouldbe retained in the glove
box literature
portfolio. Also, a “MaintenanceRecord” is provided in
the Maintenancebooklet. All required maintenance
items and the intervals at which each is
to be performed
are listed in it as well as anarea to apply the validation
stamp and the date, mileage and dealer which performed
the service.
Owner Assistance
Your Cadillac Catera dealeris best equipped to provide all
your service needs. In the event you have any questions or
concerns,
talk to a member of dealer management. If you
still need assistance, follow the additional procedure
outlined
in “Owner Assistance”on page 25 of this booklet.
GM Participation in an Alternative Dispute
Resolution Program
On page 28 of this booklet, you will also find
information on the voluntary, non-bindingAlternative
Dispute Resolution Program in which GM participates.
We thank youfor choosing a Cadillac Catera.
Cadillac Motor CarDivision
4

Warranty Coverage at a Glance
The 1997 warranty coverages are summarized below.Please read page 6 through 24 for complete details.
I NewVehicleLimitedWarranty
I Coverage
4 YRSI
6 YRSJ
50.000 MI
100.000 MI
Bumper-to-Bumper
(includes tires)
Sheet Metal
Corrosion
0 Rust-Through
Emission Control Systems Warranties
Powertrain
Control Module
California
Catalytic
Converters
&
I
0 Defect &
Performance
0 Specified
Components
I I I I
Defects in material or workmanship continue to
be covered under the New Vehicle Limited
Warranty Bumper-to-Bumper coverage.
5

1997 General Motors Corporation New Vehicle Limited Warranty
General Motors Corporation will provide for repairs to the vehicle during the warranty period in accordance with the
following terms, conditions and limitations.
What Is Covered
Warranty Applies
This warranty is for GM vehicles
registered in the United States and
normally operated in the United
States or Canada, and is provided to
the original and any subsequent
owners of the vehicle during the
Warranty Period.
Repairs Covered
The warranty covers repairs to correct
any vehicle defect related to materials
or workmanship occurring during the
Warranty Period. Needed repairs will
be performed using new or
remanufactured
parts.
Warranty Period
The Warranty Period for all coverages
begins on the date the vehicle
is first
I I delivered or put in use and ends atthe
expiration of the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for
4 years or 50,OOO miles, whichever
comes first, except for other coverages
listed here under “What
Is Covered”
and those items listed under “What
Is
Not Covered” on pages 8,9 and 10.

1
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through
as follows:
Corrosion: Body sheet metal panels are covered
against rust for
4 years or 50,000 miles, whichever
comes first.
Rust-Through: Any body sheet metal panel that rusts
through
(an actual hole in the sheet metal) continues to
be covered for up to 6 years or 100,000 miles,
whichever comes first.
NOTE: Cosmetic or surface corrosion (resulting from
stone chipsor scratches in the paint, for example) is not
included in sheet metal coverage.
Towing
Towing iscovered to the nearest
Cadillac Catera dealer facility
if your
vehicle cannot be driven because of a
warranted defect.
Tire Coverage
The tires supplied with yourvehicle
are covered against defects in
material or workmanship under the
’ Bumper-to-Bumper coverage. Any
tire replaced under the Bumper-to-Bumper coverage
will continue to be covered for the remaining portion
of the New Vehicle Limited Warranty.
Following expiration of the Bumper-to-Bumper
coverage, tires maycontinue to be covered under the
tire manufacturer’s warranty. Review thetire
manufacturer’s warranty bookletor consult the tire
manufacturer distributor for specific details.
No Charge
Warranty repairs, including
towing, parts and labor, willbe
made at
No Charge.
Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Cadillac Catera dealer
facility within the Warranty Period
and request the needed repairs.
A
reasonable time must be allowed for
the dealer to perfom necessary repairs.

What Is Not Covered
b-1 TireDamageorWear
8
Normal tire wear or wear-out is not
covered. Road hazard damage such
as punctures, cuts, snags, and breaks
resulting from pothole impact, curb
impact, or from other objects is not covered. Also,
damage from improper inflation, spinning (as when
stuck inmud or snow), tire chains, racing, improper
mounting or dismounting, misuse, negligence,
alteration, vandalism, or misapplication is not covered.
Damage Due to Accident, Misuse,
or Alteration
Damage caused as the result of any of
the following is not covered:
collision, fire, theft, freezing, vandalism, riot,
explosion, or objects striking the vehicle;
misuse of the vehicle such as driving over curbs,
overloading, racing, or other competition. Proper
vehicle use is discussed in the Owner’s Manual
and Maintenance booklet;
alteration or modification to the vehicle including
the body, chassis or components after final
assembly by GM. In addition, coverages do not
apply
if the odometer has been disconnected, its
reading has been altered, or mileage cannot be
determined.
NOTE: This warranty is void on vehicles currently
or previously titled as salvaged, scrapped,
junked,
or totaled.

I
Damage or Corrosion Due to
Environment, Chemical Treatments
or Aftermarket Products
Damage caused by airborne fallout
(chemicals,tree sap, etc.),stones,
hail, earthquake,water or flood, windstorm,lightning,
the applicationof chemicals orsealants subsequent
to manufacture, etc.,is not covered. See page
12 for
details regarding Chemical PaintSpotting.
Damage Dueto Insufficient or
Improper Maintenance
Damage caused byfailure to follow
the recommended Maintenance
Scheduleintervalsand/or failure to use
or maintain fluids, fuel,lubricants,or
refrigerantsrecommended in the
Owner’s Manual andMaintenance
booklet
is not covered.
Maintenance
All vehicles require periodic
maintenance. Maintenanceservices,
such as thosedetailed in the Owner’s
Manual or Maintenance publications
are the owner’s expense.Vehicle lubrication, cleaning,
or polishingas well as items requiring replacement or
repair as a result
of vehicleuse, wear, or exposureare
not covered. Items such as:
filters
0 brake pads and linings
clutch linings
0 limited slip rear axle service
are covered only when replacement orrepair is the
result of a defectin material or workmanship.
Failure ordamage of one component due to vehicle
use, wear, exposure
or lack of maintenance of another
componentis
not covered.
9