Canature 785 HIMTLC PLUS Series User manual

785 HIMTLC PLUS
Owners Manual
REVISION # 0
REVISION DATE March 17, 2017
80150386
1. Read all instrucons carefully before operaon.
2. Avoid pinched o‐rings during installaon by applying (provided with install kit) NSF cerfied lubri‐
cant to all seals.
3. This system is not intended for treang water that is microbiologically unsafe or of unknown
quality without adequate disinfecon before or aer the system.
4. Backwash for 30 minutes aer installing in order to allow the layers to sele to their appropriate
height.
Canadian Head Office
855 Park St.
Regina, SK. S4N 4Y4
U.S. Head Office
9760 Mayflower Park Drive,
Suite 110
Carmel, IN 46032

2
Safety Guide
 Check and comply with your provincial /
state and local codes. You must follow
these guidelines.
 Use care when handling the Speciality sys-
tem. Do not turn upside down, drop, drag
or set on sharp protrusions.
 The Speciality system works on 12 volt-60
Hz electrical power only. Be sure to use
only the included transformer.
 Transformer must be plugged into an in-
door 120 volt, grounded outlet only.
 Use clean water softening salts only, at
least 99.5% pure. NUGGET, PELLET or
coarse SOLAR salts are recommended. Do
not use rock, block, granulated or ice
cream making salts. They contain dirt and
sediments, or mush and cake, and will cre-
ate maintenance problems.
 Keep the salt lid in place on the Speciality
System unless servicing the unit or refilling
with salt.
 WARNING: This system is not intend-
ed for treating water that is microbiologi-
cally unsafe or of unknown quality without
adequate disinfection before or after the
system.
For your safety, the information in this manual must be followed to minimize the risk of
electric shock, property damage or personal injury.
Be sure to check the entire Speciality system for any shipping damage or parts loss. Also
note damage to the shipping cartons. Contact the transportation company for all damage
and loss claims. The manufacturer is not responsible for damages in transit.
Small parts, needed to install the Speciality System, are in a parts bag. To avoid loss of the
small parts, keep them in the parts bag until you are ready to use them.
Unpacking / Inspection
PAGE
Unpacking / Inspection 2
Safety Guide 2
Proper Installation 3
Specification 4
Before Starting Installation 4
Installation Instructions 6
System Start Up 8
Programming Instructions 9
About The System 10
Maintenance 12
Sanitizing Procedure 15
Main Repair Parts 16
Trouble Shooting 23
Warranty 24
Table of Contents

3
Proper Installation
This Speciality system must be properly installed and located in accordance with the
Installation Instructions before it is used.
 Do not install or store where it will not be
exposed to temperatures below freezing or
exposed to any type of weather. Water
freezing in the system will break it. Do not
attempt to treat water over 100°F.
 Do not install in direct sunlight. Excessive
sun or heat may cause distortion or other
damage to non-metallic parts.
 Properly ground to conform with all gov-
erning codes and ordinances.
 Use only lead-free solder and flux for all
sweat-solder connections, as required by
state and federal codes.
 Maximum allowable inlet water pressure is
125 psi. If daytime pressure is over 80
psi, night time pressure may exceed the
maximum. Use a pressure reducing valve
to reduce the flow if necessary.
 Speciality System resins may degrade in
the presence of chlorine above 2 ppm. If
you have chlorine in excess of this
amount, you may experience reduced life
of the resin. In these conditions, you may
wish to consider purchasing a whole house
carbon filter Speciality System system with
a chlorine reducing media.
 WARNING: Discard all unused parts and
packaging material after installation. Small
parts remaining after the installation could
be a choke hazard.

4
Specifications
 Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance.
 The manufacturer reserves the right to make product improvements which may deviate from the specifications and
descriptions stated herein, without obligation to change previously manufactured products or to note the change.
Specifications HIMTLCPLUS-
150 HIMTLCPLUS- 200 HIMTLCPLUS- 250 HIMTLCPLUS- 300
Salt Used - Per Regeneration 9.0 lbs 12.0 lbs 15.0 lbs 18.0 lbs
Water Used - Regeneration 74.6 gal 98.9 gal 126.6 gal 153.0 gal
Hardness Removal - Grains 17,100 22,800 28,500 34,200
Advanced Exchange Media (ft3) 1.32ft3 1.76 ft3 2.20 ft3 2.64 ft3
Tank Size 10x54 12x52 13x54 14x65
Top Cone Yes Yes Yes Yes
Tank Jacket / Media Loaded Yes No No No
Brine Tank (Inches) 20.3 x 37.4 20.3 x 37.4 20.3 x 37.4 23.0 x 40.5
Salt Storage Capacity 350 lbs 350 lbs 350 lbs 420 lbs
Critical Service Flow Rate 4-6 gpm 6-8 gpm 8-10 gpm 10-12 gpm
Back Wash Flow Rate 2.4 gpm 4.0 gpm 5.0 gpm 7.0 gpm
Shipping Weight 141 lbs 158 lbs 198 lbs 244 lbs
Hardness Maximum 45 gpg
Iron Maximum 15 ppm
Manganese Maximum 3 ppm
Tannins Maximum 5 ppm / TOC 17 ppm
Ammonium Maximum 4 ppm
pH 5-9
Other Free Chlorine < 1 ppm, TDS < 4000 ppm
Regeneration Type Down Flow
Plumbing Connections Includes 3/4" 90°Elbows & 1" Straight NPT
Electrical Requirements Input 120V 60 Hz - Output 12V 650mA
Water Temperature Min 39 - Max. 100° F
Water Pressure Min. 20 - Max. 125 psi

5
 Place the speciality unit as close as possi-
ble to the pressure tank (well system) or
water meter (city water).
 Place the Speciality System as close as
possible to a floor drain, or other accepta-
ble drain point (laundry tub, sump, stand-
pipe, etc.).
 Connect the Speciality System to the main
water supply pipe BEFORE the water heat-
er. DO NOT RUN HOT WATER
THROUGH THE SPECIALITY SYSTEM.
Temperature of water passing through the
Speciality System must be less than 100
deg. F.
 Keep outside faucets on hard water to
save soft water and salt.
 Do not install the Speciality System in a
place where it could freeze. Damage
caused by freezing is not covered by
the warranty.
 Put the Speciality System in a place water
damage is least likely to occur if a leak de-
velops. The manufacturer will not repair or
pay for water damage.
 A 120 volt electric outlet, to plug the in-
cluded transformer into, is needed within 6
feet of the Speciality System. The trans-
former has an attached 6 foot power ca-
ble. Be sure the electric outlet and
transformer are in an inside location,
to protect from wet weather.
 If installing in an outside location, you
must take the steps necessary to assure
the Speciality System, installation plumb-
ing, wiring, etc., are as well protected from
the elements, contamination, vandalism,
etc., as when installed indoors.
 Keep the Speciality System out of di-
Where To Install The Speciality Unit
Special Unit

6
Before Starting Installation
Tools, Pipe, and Fittings, Other Materials
 Pliers
 Screwdriver
 Teflon tape
 Razor knife
 Two adjustable wrenches
 Additional tools may be required if modifi-
cation to home plumbing is required.
 Plastic inlet and outlet fittings are included
with the Speciality System. To maintain
full valve flow, 3/4” or 1” pipes to and
from the Speciality System fittings are
recommended. You should maintain the
same, or larger, pipe size as the water
supply pipe, up to the Speciality System
inlet and outlet.
 Use copper, brass, or PEX pipe and fit-
tings.
 Some codes may also allow PVC plastic
pipe.
 ALWAYS install the included bypass valve,
or 3 shut-off valves. Bypass valves let you
turn off water to the Speciality System for
repairs if needed, but still have water in
the house pipes.
 5/8” OD drain line is needed for the valve
drain. A 10’ length of hose is included.
with some models.
 A length of 5/8” OD drain line tubing is
needed for the brine tank over flow fitting
(optional).
 Nugget or pellet water Speciality System
salt is needed to fill the cabinet or brine
tank.
Key Points
•Pay close attention to critical flow rates. If system flow rates exceed the specification
for critical flow rates you may lose capacity and experience breakthrough for Iron, Mn,
or Tannins. To be safe choose one size larger when sizing.
•Any oxidative pre-treatment such as air or chemicals is unnecessary and should be
avoided.
•Cleaning chemicals are unnecessary and should be avoided as they may strip important
coatings from the media reducing its effectiveness.
•High amounts of Ferric Iron (precipitated iron) or rust will not be filtered as the
HIMTLC PLUS unit uses the ion exchange process. It may be necessary to add a filter
ahead of the system to remove excess Ferric Iron or rust.
•Its very important to not run the system out of salt. In the event the system does run
out of salt and the unit is completely exhausted, an over night “soak” is recommended
to clean the media. See next page for procedure.
•Always be sure the salt tank has enough salt. The salt should always be above the wa-
ter level in the tank. If you can see water its time to add salt. Keeping the salt above
the water level insures a very high saturated brine solution and a good regeneration.
•On very bad problem water, the “soak” procedure may be performed regularly
(monthly or as needed) to keep the media in good working condition.
•Units are designed to work with down flow valves only.
•A good back wash (15 minutes) is required as the friction of the media rubbing togeth-
er releases the Iron and Manganese compounds from the surface of the media.

7
Add 3‐4 gallons of water to brine tank. (Be sure that salt level is above water level at all mes)
2. Allow minimum 2 hours for the water to absorb the salt.
3. Start a manual regeneraon.
4. Watch as the water level is decreased in the brine tank. When the water in the brine tank has been drawn into the
mineral tank (10‐15 minutes), unplug the valve.
5. Turn the bypass handles to the bypass mode.
6. Allow the unit to sit over night (8 hours). This allows a long contact me with the brine and media.
7. Aer 8 hours plug the power back in.
8. Turn the bypass handles to the service mode.
9. Allow the valve to complete its remaining poron of the regeneraon.
Clean / Soak Procedure

8
1. If your hot water tank is electric, turn off the power to it to avoid damage to the element
in the tank.
2. If you have a private well, turn the power off to the pump and then shut off the main wa-
ter shut off valve. If you have municipal water, simply shut off the main valve. Go to the
faucet, (preferably on the lowest floor of the house) turn on the cold water until all pres-
sure is relieved and the flow of water stops.
3. Locate the Speciality System tank and brine tank close to a drain where the system will
be installed. The surface should be clean and level.
4. Connect the inlet and outlet of the Speciality System using appropriate fittings. Perform
all plumbing according to local plumbing codes.
 Use a ½” minimum pipe or tubing size for the drain line
 ON COPPER PLUMBING SYSTEMS BE SURE TO INSTALL A GROUNDING
WIRE BETWEEN THE INLET AND OUTLET PIPING TO MAINTAIN GROUND-
ING.
Any solder joints near the valve must be done before connecting any piping to the valve.
Always leave at least 6" (152 mm) between the valve and joints when soldering pipes that
are connected to the valve. Failure to do this could cause damage to the valve.
5. Connect the drain hose (10 ft included) to the valve and secure it with a hose clamp (also
included). Run the drain hose to the nearest laundry tub or drain pipe. This can be ran
up overhead or down along the floor. If running the drain line more than 20 ft overhead,
it is recommended to increase the hose size to 3/4”. NEVER MAKE A DIRECT CONNEC-
TION INTO A WASTE DRAIN. A PHYSICAL AIR GAP OF AT LEAST 1.5” SHOULD BE USED
TO AVOID BACTERIA AND WASTEWATER TRAVELLING BACK THROUGH THE DRAIN
LINE INTO THE SPECIALITY SYSTEM.
6. Using the Allen Key (included), place the unit in the bypass position. Slowly turn on the
main water supply. At the nearest cold treated water tap nearby remove the faucet
screen, open the faucet and let water run a few minutes or until the system is free of any
air or foreign material resulting from the plumbing work.
7. Make sure there are no leaks in the plumbing system before proceeding. Close the water
tap when water runs clean.
8. Open the brine tank / cabinet salt lid and add water based on the chart below. Do not
add salt to the brine tank at this time.
9. Proceed to start up instructions.
Note: The unit is not ready for service until you complete the start-up instruc-
tions.
Installation Instructions

9
Installation

10
System Start-Up
1. Plug the power transformer into an ap-
proved power source. Connect the power
cord to the valve.
2. When power is supplied to the control, the
screen will display “INITIALIZING WAIT
PLEASE” while it finds the service position.
3. Manually step the valve past the BRINE
position to the BACKWASH position. If
screen is locked, press SETTINGS for 3
seconds to unlock. Press and hold the
MANUL REGEN. Key for 3 seconds. Press
any key to skip the BRINE cycle.
4. Once in the BACKWASH cycle, open the
inlet on the bypass valve slowly and allow
water to enter the unit. Allow all air to es-
cape from the unit before turning the wa-
ter on fully then allow water to Backwash
for 30 minutes after installing in order to
allow the layers to settle to their appropri-
ate height.
5. Press any button to advance to the RINSE
position. Check the drain line flow. Allow
the water to run for 3-4 minutes or until
the water is clear.
6. Press any button to advance to the REFILL
position. Check that the valve is filling wa-
ter into the brine tank. Allow the valve to
refill for the full amount of time as dis-
played on the screen to insure a proper
brine solution for the next regeneration.
7. The valve will automatically advance to the
SERVICE position. Open the outlet valve
on the bypass, then open the nearest
treated water faucet and allow the water
to run until clear, close the tap and replace
the faucet screen.
8. Add salt into the cabinet / brine tank.
9. Program unit.
Key Pad Configuration
Start-up Instructions
SETTINGS This funcon is to enter the basic set up infor‐
maon required at the me of installaon.
MANUAL
REGEN
This funcon is to iniate an immediate or
delayed manual regeneraon.
DOWN /
UP
Increase or decrease the value of the sengs
while in the programming mode.
DELAYED REGENERATION
Press and release the MANUAL REGEN. But-
ton to set a delayed regeneration that will
occur at the regeneration time. The main
display page will show DELAYED REGEN ON.
To cancel press and release the MANUAL RE-
GEN. Button. The main display page will
show DELAYED REGEN OFF.
IMMEDIATE REGENERATION
To start an immediate regeneration (or step
valve through each position), press and hold
the MANUAL REGEN. Button for 3 seconds
(until beeps). The valve will start an immedi-
ate regeneration. Press any key to skip to
the next cycle.
Manual Regeneration (Step / Cycle Valve)

11
Programming Instructions
TIME OF DAY, YEAR,
MONTH, DAY,
Time of day is for normal op-
eration of system and the
scheduling of the regenera-
tion time. The date is used
in a diagnostic function to
track the last time the sys-
tem regenerated.
SET HARDNESS
This value is the maximum
compensated water hardness
in grains per gallon of the
raw water supply. It is used
to calculate the system ca-
pacity. If Ferrous Iron is pre-
sent add 4 gpg for every 1
ppm of Ferrous Iron.
SET PEOPLE
This value is the number of
people living in the home. It
is used to calculate the
amount of water needed for
daily use and the reserve ca-
pacity of the system.
SALT SETTING
There are 3 settings to
choose in the MENU SET-
TINGS. These settings will
determine the salt dosage
and capacity for the system.
For SIM units choose IRON &
MN.
WATER TYPE
Select WELL / OTHER if any
Iron or Manganese is present
or if the water source is not
clean (< 1NUT turbidity).
The system will back wash
every time.
REGEN TIME
This setting determines the
time of day to perform a
scheduled regeneration.
REGEN DAYS
This value is the number of
days between regenerations
or back washes to clean the
filters.
GALLONS
Default value is OFF. Adjust
the GALLONS to set the ca-
pacity. This will cause the
unit to regenerate either
when the gallons remaining
goes to zero or the days be-
tween regeneration is zero.
Which ever occurs first.

12
Control Operation During A Power Failure
In the event of a power failure, the valve will keep track of the time and day for 48 hours.
The programmed settings are stored in a non-volatile memory and will not be lost during a
power failure. If power fails while the unit is in regeneration, the valve will finish regenera-
tion from the point it is at once power is restored. If the valve misses a scheduled regener-
ation due to a power failure, it will queue a regeneration at the next regeneration time once
power is restored.
Main Display
The main display page will pause on the Date and Time page for 5 seconds. Then it will continually scroll
through all of the system diagnostic display pages. Depending on the Valve Type some pages will not be dis-
played. To manually scroll through the diagnostics, press the down or up key. To reset the TOTAL REGENS,
TOTAL GALLONS OVER RUN TOTAL, or PEAK flow rates, press and hold the MENU until the value changes to
zero.
The brine tank is equipped with a safety float which prevents your brine tank from overfill-
ing as a result of a malfunction such as a power failure.
Safety Float
New Sounds
You may notice new sounds as your water Speciality System operates. The regeneration cy-
cle lasts up to 180 minutes. During this time, you may hear water running intermittently to
About The System

13
Automatic Hard Water Bypass During Regeneration
The regeneration cycle can last 30 to 180 minutes, after which soft water service will be re-
stored. During regeneration, hard water is automatically bypassed for use in the household.
Hot water should be used as little as possible during this time to prevent hard water from
filling the water heater. This is why automatic regeneration is set for sometime during the
night and manual regenerations should be performed when little or no water will be used in
the household.
Normal regeneration time is 2:00 AM.
When the system capacity is near exhausted, a regeneration is necessary to restore the sys-
tem to full capacity. The table below explains the regeneration steps.
Regeneration Process
System Configuration
Suggested Downflow Valve Configurations
Tank Size (Diameter) Injector Set Brine Line Flow Control (BLFC) Drain Line Flow Control
10" #1 White 0.7 GPM #3 (2.4 GPM)
12" #2 Blue 0.7 GPM #6 (4.0 GPM)
13" #2 Blue 0.7 GPM #A (5.0 GPM)
14" #3 Yellow 0.7 GPM #B (7.0 GPM)

14
Manual Bypass
In the case of emergency, such as an overflowing brine tank, you can isolate your water
Speciality System from the water supply using the bypass valve located at the back of the
control. In normal operation the bypass is open with the on/off knobs in line with the inlet
and outlet pipes.
To isolate the Speciality System, simply rotate the knobs clockwise (as indicated by the
word BYPASS and arrow) until they lock. You can use your water related fixtures and appli-
ances as the water supply is bypassing the Speciality System. However, the water you use
will be hard. To resume soft water service, open bypass valve by rotating the knobs coun-
Maintenance
Adding Salt
Use only NUGGET or PELLET water Speciality System salt. Check the salt level monthly. It
is important to maintain the salt level above the water level. To add salt, simply lift
the salt lid and add the salt directly into the brine tank. Be sure the brine well cover is on
and fill only to the height of the brine well.
Bridging
Humidity or wrong type of salt may create a cavity between the water and the salt. This ac-
tion, known as “bridging”, prevents the brine solution from being made, leading to your wa-
ter supply being hard.
If you suspect salt bridging, carefully pound on the outside of the brine tank or pour some
warm water over the salt to break up the bridge. This should always be followed up by al-
lowing the unit to use up any remaining salt and then thoroughly cleaning out the brine
tank. Allow two hours to produce a brine solution, then manually regenerate the Speciality
OPEN CLOSED

15
Cleaning or Replacing Injectors
Sediment, salt and silt will restrict or clog the injector. A clean water supply and pure salt
will prevent this from happening.
The injector assembly is located on the right side of the control valve. This assembly is
easy to clean.
1. Shut off the water supply to your Speciality System and reduce the pressure by opening a
cold soft water faucet.
2. Using a screwdriver, remove the four screws holding the injector cover to the control
valve body.
3. Carefully remove the assembly and disassemble as shown in above figure.
4. The injector orifice is removed from the valve body by carefully turning it out with a large
screwdriver. Remove the injector throat the same way.
5. Carefully flush all parts including the screen. Use a mild acid such as vinegar or Pro-Rust
Out to clean the small holes in the orifice and throat.
6. Reassemble using the reverse procedure.
TIP: There are marks on the in-
jector holder that must be lined
up to the marks on the valve to
fully insert the holder into the
hole in the valve body
TIP: Place the o-rings
A25 and A26 onto the
valve before installing
A33.

16
Main Repair Parts - Connectors
A A A
B
D
F
E
A
C
21363

17

18
Replacing Brine Line Flow Control (BLFC)
1. Remove the red clip that secures the brine elbow.
2. Remove the BLFC holder from the elbow fitting.
3. Split the BLFC holder apart and remove the flow washer.
4. Reassemble using the reverse procedure.
TIP: Markings on the
BLFC washer should face
the direction as shown
here.
Replacing Drain Line Flow Control (DLFC)
1. Remove the red clip that secures the drain line elbow.
2. Remove the BLFC washer from the elbow fitting.
3. Reassemble using the reverse procedure.

19
Care of Your System
To retain the attractive appearance of your new water Speciality System, clean occasionally
with mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject
your specialty system to freezing or to temperatures above 100°F.
Resin Cleaner
DO NOT USE any resin cleaners.
The use of resin cleaner can harm your specialty unit and void the warranty.

20
VALVE REPAIR PARTS LIST
Replacement
Part Number Part Description Replacement Part Number Part Description
60010127 INJECTOR SET #0000 BLACK 60010129 85HE UPFLOW PISTON ASSEMBLY
60010126 INJECTTOR SET #000 GREY 60010171 85HE DOWNFLOW PISTON ASSEMBLY
60010035 INJECTOR SET #00 VIOLET 60010130 85HE SEAL & SPACER KIT
60010034 INJECTOR SET #0 RED 60010131 85HE DLFC #1 1.5 GPM
60010033 INJECTOR SET #1 WHITE 60010132 85HE DLFC #2 2.0 GPM
60010032 INJECTOR SET #2 BLUE 60010133 85HE DLFC #3 2.4 GPM
60010031 INJECTOR SET #3 YELLOW 60010135 85HE DLFC #5 3.5 GPM
60010128 BLFC 0.2 GPM 60010136 85HE DLFC #A 5.0 GPM
60010110 BLFC 0.3 GPM 60010137 85HE DLFC #B 7.0 GPM
60010082 BLFC 0.7 GPM 60010138 85HE DLFC #C 10.0 GPM
Control Valve Exploded View