Canon Cloud Portal User manual

ENG
Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.
User's Guide
Cloud Portal for imageRUNNER ADVANCE

How This Manual Is Organized
Chapter 1 Cloud Portal for imageRUNNER ADVANCE
Chapter 2 Specifying the Cloud Portal for imageRUNNER ADVANCE Settings
Chapter 3 Using Cloud Services
Chapter 4 Appendix
Includes explanations of error and warning messages, and information on the characters you can
enter.
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if
you need an exact specification, please contact Canon.
To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on your
system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).
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Contents
Preface.................................................................................iv
TargetReaders .........................................................................iv
HowToUseThisManual.................................................................iv
SymbolsUsedinThisManual.....................................................................iv
KeysUsedinThisManual.........................................................................iv
DisplaysUsedinThisManual......................................................................v
AbbreviationsUsedinThisManual ...............................................................vi
Trademarks......................................................................................vi
Chapter 1 Cloud Portal for imageRUNNER ADVANCE
Overview of Cloud Portal for imageRUNNER ADVANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Installing Cloud Portal for imageRUNNER ADVANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
SupportedModels............................................................................. 1-4
SystemRequirements.......................................................................... 1-5
NetworkEnvironment..................................................................... 1-5
Installing and Starting Cloud Portal for imageRUNNER ADVANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Uninstalling Cloud Portal for imageRUNNER ADVANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
OptionalProductsRequired.................................................................... 1-7
SystemOptionsRequiredforEachFunction................................................ 1-7
Chapter 2 Specifying the Cloud Portal for imageRUNNER ADVANCE Settings
SpecifyingCloudServiceSettings...................................................... 2-2
Chapter 3 Using Cloud Services
LoggingIntoaCloudService.......................................................... 3-2
LoggingIntoSharePointOnline................................................................ 3-2
LoggingIntoGoogleDocs..................................................................... 3-5
Displays Used in Cloud Portal for imageRUNNER ADVANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
SharePointOnlineDocumentList............................................................... 3-9
GoogleDocsDocumentList...................................................................3-11
CreatingaFolder ....................................................................3-13
UploadingScannedData.............................................................3-14
PrintingStoredFiles .................................................................3-21
RegisteringtotheQuickMenu........................................................3-23
ApplicationLogs.....................................................................3-27
SpecifyingApplicationLogSettings ...........................................................3-27
Downloading/DeletingApplicationLogs ......................................................3-30
Chapter 4 Appendix
Precautions for Cloud Portal for imageRUNNER ADVANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
PrecautionsforSharePointOnline .............................................................. 4-2
LoggingIntotheSharePointOnline........................................................ 4-2

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OverwritingandLosingFileData........................................................... 4-3
Site Collection and Site Access Privilege Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
UploadingtoaMeetingWorkspace........................................................ 4-4
ChangingthePassword.................................................................... 4-4
PrecautionsforGoogleDocs ................................................................... 4-5
LoggingIntoGoogleDocs................................................................. 4-5
[SharedFolder]ItemDisplay............................................................... 4-7
UpdatingData............................................................................. 4-7
Troubleshooting...................................................................... 4-8
IftheButtonisNotDisplayedontheMainMenuScreen......................................... 4-8
IfLogInFails................................................................................... 4-9
IfLogInFails(ForGoogleDocs)................................................................4-10
ListofErrorandWarningMessages ...................................................4-11
Error Messages Displayed on the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Error Messages Displayed For Both Cloud Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Error Messages Displayed When Using SharePoint Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Error Messages Displayed When Using Google Docs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Error and Warning Messages Displayed in Management Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Error Messages Displayed in Management Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Warning Messages Displayed in Management Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
CharacterEntryRestrictions..........................................................4-23
SettingsSpecifiedontheTouchPanelDisplay..................................................4-23
IfyouareusingSharePointOnline.........................................................4-23
SettingsSpecifiedinManagementApplications................................................4-25
Glossary.............................................................................4-26
Index ...............................................................................4-28

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Preface
Thank you for purchasing this Canon product. Cloud Portal for imageRUNNER ADVANCE is a MEAP
application that can be used with Canon network machines (imageRUNNER ADVANCE series multifunction
peripherals; hereinafter referred to as the “machine”). Please read this manual thoroughly before using this
product to familiarize yourself with its capabilities, and to make the most of its many functions. After reading
this manual, store it in a safe place for future reference.
Target Readers
This manual is written for people who have the knowledge and skills to operate Canon network
machines, the Windows operating system, and networks.
How To Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that should be observed for safety.
Indicates operational requirements and restrictions. Be sure to read these items
carefully to operate the machine correctly, and avoid damage to the machine or
property.
Indicates a clarification of an operation, or contains additional explanations for a
procedure. Reading these notes is highly recommended.
Keys Used in This Manual
The following symbols and key/button names are a few examples of how keys on the machine and
buttons on computer operation screens to be clicked or pressed are expressed in this manual:
Touch Panel Display Buttons: [Button Name]
Example: [Cancel]
[Close]
Control Panel Keys: <Key Icon> + (Key Name)
Example: (Start)
(Stop)
Buttons or Items on Computer Operation Screens: [Button or Item Name]
Example: [Edit]
[OK]
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Displays Used in This Manual
The machine touch panel display and computer operation screenshots appearing in this manual may
differ from your machine, depending on the model of your machine and the environment you are
using.
The keys or buttons which you should click or press are marked with a , as shown below.
When multiple buttons or keys are used for an operation, all buttons and keys are marked. Select the
buttons or keys according to your needs.
1 Press [Microsoft SharePoint] on the Main Menu screen.
Press this key for operation.

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Abbreviations Used in This Manual
In this manual, product names are abbreviated as follows:
Microsoft Windows XP operating system: Windows XP
Microsoft Windows Vista operating system: Windows Vista
Microsoft Windows 7 operating system: Windows 7
Microsoft Windows operating system: Windows
Microsoft SharePoint Online: SharePoint Online
Microsoft Windows Internet Explorer: Internet Explorer
Trademarks
MEAP and the MEAP logo are trademarks of Canon Inc.
Windows, Windows logo, Windows Vista, Windows Vista logo, Microsoft and SharePoint are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
Google, Google Apps and Google Docs are trademarks of Google Inc.
Other product and company names herein may be the trademarks of their respective owners.

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Cloud Portal for imageRUNNER
ADVANCE
This chapter describes the Cloud Portal for imageRUNNER ADVANCE functions and the settings to configure
before using this product.
OverviewofCloudPortalforimageRUNNERADVANCE......................................................1-2
InstallingCloudPortalforimageRUNNERADVANCE ........................................................1-4
SupportedModels....................................................................................................1-4
SystemRequirements.................................................................................................1-5
InstallingandStartingCloudPortalforimageRUNNERADVANCE.......................................................1-6
OptionalProductsRequired...........................................................................................1-7

Overview of Cloud Portal for imageRUNNER ADVANCE
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Cloud Portal for imageRUNNER ADVANCE
Overview of Cloud Portal for imageRUNNER
ADVANCE
Cloud Portal for imageRUNNER ADVANCE is a MEAP application that enables you to use cloud
services from your machine. By using Cloud Portal for imageRUNNER ADVANCE, you can upload
scanned data to a cloud service and print stored files.
Upload data
Print stored les
Scan and upload
Cloud service
Use uploaded les
The following cloud services can be used:
Cloud Service Notes
SharePoint Online -
Google Docs Free Edition (gmail.com)
Google Apps
Google Apps for Business
Google Apps for Education
Google Apps for Goverment
If Google Apps is configured for Single Sign-On (SSO) using SAML (Security Assertion Markup Language), you
cannot log in to an account using SSO from the touch panel display of the machine. Log in using a Google
Apps account.

Overview of Cloud Portal for imageRUNNER ADVANCE 1-3
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Cloud Portal for imageRUNNER ADVANCE
To use a cloud service, acquire a cloud service account in advance. You must agree to the terms of use to
acquire an account. For more information, see the Web pages for each cloud service provider.
The following file formats can be used with SharePoint Online and Google Docs. Note that depending on the
file format, only“Upload Settings”or “Print Settings”may be supported.
SharePoint Online
File Formats Upload Settings Print Settings
PDF
XPS -
OOXML -
TIFF -
Google Docs
File Formats Upload Settings Print Settings
PDF
Google Docs Format File
Google Spreadsheet/Form File
Google Presentation File
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Installing Cloud Portal for imageRUNNER ADVANCE
1-4
1
Cloud Portal for imageRUNNER ADVANCE
Installing Cloud Portal for imageRUNNER
ADVANCE
This section describes how to install Cloud Portal for imageRUNNER ADVANCE and make it available
for use.
Supported Models
This application is supported for use with the following model machines:
Supported Models Controller Version
imageRUNNER ADVANCE C5051/C5045/C5035/C5030*First digit equal or higher
than ‘4’
imageRUNNER ADVANCE C9075 PRO/C9065 PRO/C7065/C7055*First digit equal or higher
than ‘4’
imageRUNNER ADVANCE 6075/6065/6055 First digit equal or higher
than ‘2’
imageRUNNER ADVANCE 8105/8095/8085 First digit equal or higher
than '2'
imageRUNNER ADVANCE C2030/C2020 First digit equal or higher
than '1'
* If the first digit of the controller version is equal to or higher than‘5’, you can register to the Quick Menu. (“Registering to the Quick Menu,” on p.
3-23.)
To check the controller version, from the control panel of the machine, press (Counter Check) →[Check
Device Configuration].
For information on updating the firmware, contact your local authorized Canon dealer.
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Installing Cloud Portal for imageRUNNER ADVANCE 1-5
1
Cloud Portal for imageRUNNER ADVANCE
System Requirements
The system requirements for this application are as follows:
Compatible OS
Windows XP Professional SP3
Windows Vista SP2
Windows 7
Web Browser
Internet Explorer 7 (Normal View)
Internet Explorer 8 (Both Normal View and Compatibility View available)
The following settings must be specified for the Web browser:
Java Script is enabled.
Session cookies are enabled.
A display resolution of 800 x 600 pixels or higher (1024 x 768 pixels or higher recommended) is required.
Network Environment
To use this application, the machine and the cloud service must be connected to the Internet.
Set [Use HTTP] in [TCP/IP Settings] in [Network] in [Preferences] (Settings/Registration) to‘On’. If it is not set to
‘On’, you cannot access the machine from the Web browser.
For instructions on connecting the machine to the Internet, see Chapter 3,“Settings Common to the Network
Protocols,” and your machine’s protocol settings (Chapters 4 to 7) in Getting Started, or see e-Manual >
Network, included with the machine.
If the machine and cloud service are connected to the Internet via a proxy, you must register a user name and
password on the machine from [Preferences] (Settings/Registration) - [Network Settings] - [TCP/IP Settings]
- [Proxy Settings]. Proxy authentication supports Basic authentication. For more information, see e-Manual >
Network, included with the machine.
To connect the machine to the Internet via a proxy, see Chapter 4, “Using a TCP/IP Network,” in Getting
Started, or see e-Manual > Network, included with the machine.
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Installing Cloud Portal for imageRUNNER ADVANCE
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1
Cloud Portal for imageRUNNER ADVANCE
Installing and Starting Cloud Portal for imageRUNNER
ADVANCE
To use Cloud Portal for imageRUNNER ADVANCE, you must first install the application file and license
file in your machine, and then start the application.
The following two installation methods are available:
Using the“Register/Update Software”function:
To perform the installation using the “Register/Update Software” function, use the touch panel
display of the machine or the Remote UI function on your computer. For more information, see
Getting Started or the Setup Guide, included with the machine.
Using SMS (Service Management Service):
To perform the installation using SMS, see e-Manual > MEAP, included with the machine.
If the machine enters the shutdown process while Cloud Portal for imageRUNNER ADVANCE is being installed,
an error message is displayed on the SMS Install page, and installation may be canceled. In this case, install
this application again after restarting the machine. For instructions on turning ON and OFF the main power of
the machine, see e-Manual > Before You Start Using This Machine.
The following system resources are required to install Cloud Portal for imageRUNNER ADVANCE. System
resources can be checked using SMS.
Storage: 90 MB
Memory: 8 MB
Threads: 30
Sockets: 5
File Descriptors: 40
Uninstalling Cloud Portal for imageRUNNER ADVANCE
To uninstall Cloud Portal for imageRUNNER ADVANCE, use your Web browser.
You can uninstall the Cloud Portal for imageRUNNER ADVANCE application from the MEAP
Application Management page in SMS. For information on stopping and uninstalling MEAP
applications using SMS, see e-Manual > MEAP, included with the machine.
You can delete the information required to use this application that you set in the application
settings screen (see p. 2-2) from the MEAP Application Setting Information Management page
in SMS. For information on deleting the information using SMS, see e-Manual > MEAP, included
with the machine. (If you are using the imageRUNNER ADVANCE C5051/C5045/C5035/C5030 or
the imageRUNNER ADVANCE C9075 PRO/C9065 PRO/C7065/C7055, MEAP Application Setting
Information Management in SMS can be used when the first digit of the controller version is equal
to or higher than‘5’.)
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Installing Cloud Portal for imageRUNNER ADVANCE 1-7
1
Cloud Portal for imageRUNNER ADVANCE
Optional Products Required
System Options Required for Each Function
To use the following functions of Cloud Portal for imageRUNNER ADVANCE, the corresponding
system options are required.
Function System Options Required
Uploading Scanned Data Creating a Reader Extensions
Compatible PDF
Universal Send Advanced Feature Set
Creating a Searchable PDF/XPS
Creating an OOXML*1
Creating an Encrypted PDF Universal Send Security Feature Set
Printing Stored Files Direct Print Kit (for PDF/XPS)*2
or
PS Printer Kit
*1 Indicates items that can be used with the following model machines:
- imageRUNNER ADVANCE C5051/C5045/C5035/C5030
- imageRUNNER ADVANCE C9075 PRO/C9065 PRO
- imageRUNNER ADVANCE C7065/C7055
*2 The memory capacity may need to be expanded, depending on the model of the machine you are using.
The Print function can be used only with the following combinations of machines and controller versions:
If you are using the imageRUNNER ADVANCE C5051/C5045/C5035/C5030 or the imageRUNNER ADVANCE
C9075 PRO/C9065 PRO/C7065/C7055:
The first two digits of the controller version are '55' or later
If you are using the imageRUNNER ADVANCE 6075/6065/6055 or the imageRUNNER ADVANCE
8105/8095/8085:
The first digit of the controller version is '3' or later
If you are using the imageRUNNER ADVANCE C2030/C2020:
The first digit of the controller version is '2' or later
For information on updating the firmware, contact your local authorized Canon dealer.
For instructions on activating system options, see Chapter 9, “Installing the System Options/MEAP
Applications”in Getting Started, or see Chapter 3, "Using the System Options/MEAP Applications" in the
Setup Guide, included with the machine.
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Installing Cloud Portal for imageRUNNER ADVANCE
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Cloud Portal for imageRUNNER ADVANCE

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Specifying the Cloud Portal
for imageRUNNER ADVANCE
Settings
This chapter describes the Cloud Portal for imageRUNNER ADVANCE settings required to use cloud services on
your machine.
SpecifyingCloudServiceSettings..........................................................................2-2

Specifying Cloud Service Settings
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2
Specifying the Cloud Portal for imageRUNNER ADVANCE Settings
Specifying Cloud Service Settings
This section describes the information settings performed by the administrator from the Remote UI
for cloud services used on the machine.
Before specifying the settings, an account must be acquired for the cloud service to use.
Management applications cannot be accessed in the following cases:
A user other than an administrator attempted access.
The management application is already being accessed on another computer.
A cloud service is being used from the touch panel display of the machine.
Make sure you log out before closing a management application. If you close the Web browser without
logging out, management applications cannot be used for a while, even if you log in again.
1 Start your Web browser.
2 Enter the appropriate URL into [Address] or [Location].
http://<IP address of the machine or host name>/
If the Remote UI does not start properly and an error message appears, delete the cache files of your
Web browser.
3 Enter the required information and log in to the Remote UI as an
administrator.
For instructions on logging in with Default Authentication set, see e-Manual > MEAP > Default
Authentication (Department ID Management).
For instructions on logging in with SSO-H set, see e-Manual > MEAP > SSO-H (Single Sign-On H).
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Specifying Cloud Service Settings 2-3
2
Specifying the Cloud Portal for imageRUNNER ADVANCE Settings
4 Click [Cloud Portal for imageRUNNER ADVANCE].
The [Application Configuration] page is displayed.
You can also display the [Application Configuration] page by directly entering the following URLs:
If SSL is enabled: https://<IP address of the machine or host name>:8443/CDSPAdmin/
If SSL is disabled: http://<IP address of the machine or host name>:8000/CDSPAdmin/
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Specifying Cloud Service Settings
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2
Specifying the Cloud Portal for imageRUNNER ADVANCE Settings
5 Click [Edit].
The [Edit Application Configuration] page is displayed.