Cantek NR310-4 User manual

Network Video Recorder
User Manual

User Manual of Network Video Recorder
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Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.

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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the manufacturer.

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Trademarks and Registered Trademarks
•Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
•HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of
HDMI Licensing LLC.
•The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI
technology.
•VGA is the trademark of IBM.
•UPnPTM is a certification mark of the UPnPTM Implementers Corporation.
•Other names of companies and product contained in this manual may be trademarks or registered trademarks
of their respective owners.

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Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.
The figures in the manual are for reference only.
This manual is applicable to the models listed in the following table.
Series
Models
NR310 series
NR310-4, NR310-8, NR310-16
NR31P series
NR31P4-4, NR31P8-8, NR31P8-16
Note: This product has default user name and password credentials for first time access. You must change these
default credentials to protect against unauthorized access to the product.

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Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF
or PSIA protocol.
Connectable to the smart IP cameras.
PAL/NTSC adaptive video inputs.
Each channel supports dual-stream.
Up to 16 network cameras can be connected.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
Simultaneous HDMITM and VGA outputs.
HDMITM and VGA outputs at up to 1920×1080 resolution.
Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
Live view screen can be switched in group, and manual switch and automatic cycle live view are also
provided, and the interval of automatic cycle can be adjusted.
Quick setting menu is provided for live view.
Motion detection, video tampering, VCA (Video Content Analysis) alarm, video exception alert and video
loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
Up to 2 SATAhard disks can be connected.
Each disk with a maximum of 4TB storage capacity.
8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.
Support S.M.A.R.T. and bad sector detection.
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
Recording and Playback
Holiday recording schedule configuration.
Continuous and event video recording parameters.
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm, and VCA.
8 recording time periods with separated recording types each day.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and
manual recording.
Searching record files by events (alarm input/motion detection/VCA).
Tag adding for record files, searching and playing back by tags.
Locking and unlocking record files.

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Local redundant recording.
Provide new playback interface with easy and flexible operation.
Searching and playing back record files by camera No., recording type, start time, end time, etc.
Smart search for the selected area in the video.
Zooming in when playback.
Reverse playback of multi-channel.
Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and
locating by dragging the mouse.
Up to 4/816-ch synchronous playback.
Backup
Export video data by USB or SATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, VCA, video tampering, HDD full, HDD error, network
disconnected, IP confliction, illegal login, abnormal record, and PoE power overload (for the models
support PoE interfaces only), etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm
output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by front panel (depends on model), mouse, and remote control.
Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
1 self-adaptive 10M/100M/1000M network interfaces are provided.
Up to 8 independent PoE network interfaces for POE series.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnPTM.
Extranet access by SIMPLEDDNS.
Remote reverse playback via RTSP.
Support accessing by the platform via ONVIF.
Remote search, playback, download, locking and unlocking of the record files, and the breakpoint resume
is supported for downloading files.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.

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Remote system restart and shutdown.
Alarm and exception information can be sent to the remote host
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control (depending on models)..
Remote JPEG capture.
Two-way audio and voice broadcasting.
Embedded WEB server.

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TABLE OF CONTENTS
Product Key Features ..............................................................................................................................5
Chapter 1 Introduction........................................................................................................................12
1.1 Front Panel ....................................................................................................................................13
1.2 IR Remote Control Operations......................................................................................................14
1.2 USB Mouse Operation ..................................................................................................................17
1.3 Input Method Description..............................................................................................................18
1.4 Rear Panel .....................................................................................................................................19
Chapter 2 Getting Started ...................................................................................................................21
2.1 Starting Up and Shutting Down the NVR......................................................................................22
2.2 Using the Wizard for Basic Configuration.....................................................................................24
2.3 Adding and Connecting the IP Cameras........................................................................................28
2.3.1 Adding the Online IP Cameras .........................................................................................28
2.3.2 Editing the Connected IP Cameras and Configuring Customized Protocols.....................31
2.3.3 Editing IP Cameras Connected to the PoE or the Built-in Switch Interfaces....................33
2.3.4 Checking the PoE Information..........................................................................................35
Chapter 3 Live View.............................................................................................................................36
3.1 Introduction of Live View .............................................................................................................37
3.2 Operations in Live View Mode......................................................................................................38
3.2.1 Front Panel Operation on Live View.................................................................................38
3.2.2 Using the Mouse in Live View .........................................................................................38
3.2.3 Quick Setting Toolbar in Live View Mode .......................................................................39
3.3 Adjusting Live View Settings........................................................................................................42
3.4 User Logout...................................................................................................................................44
Chapter 4 PTZ Controls......................................................................................................................45
4.1 Configuring PTZ Settings..............................................................................................................46
4.2 Setting PTZ Presets, Patrols & Patterns.........................................................................................48
4.2.1 Customizing Presets..........................................................................................................48
4.2.2 Calling Presets..................................................................................................................48
4.2.3 Customizing Patrols..........................................................................................................49
4.2.4 Calling Patrols ..................................................................................................................50
4.2.5 Customizing Patterns........................................................................................................51
4.2.6 Calling Patterns.................................................................................................................51
4.2.7 Customizing Linear Scan Limit........................................................................................52
4.2.8 Calling Linear Scan ..........................................................................................................53
4.2.9 One-touch Park.................................................................................................................53
4.3 PTZ Control Panel.........................................................................................................................55
Chapter 5 Recording Settings..............................................................................................................56
5.1 Configuring Parameters.................................................................................................................57
5.2 Configuring Recording Schedule ..................................................................................................59
5.3 Configuring Motion Detection Recording.....................................................................................62
5.4 Configuring Alarm Triggered Recording.......................................................................................64
5.5 Configuring VCA Triggered Recording.........................................................................................66

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5.6 Manual Recording.........................................................................................................................67
5.7 Configuring Holiday Recording....................................................................................................68
5.8 Configuring Redundant Recording................................................................................................69
5.9 Configuring HDD Group for Recording........................................................................................71
5.10 Files Protection..............................................................................................................................72
Chapter 6 Playback..............................................................................................................................75
6.1 Playing Back Record Files ............................................................................................................76
6.1.1 Playing Back by Channel..................................................................................................76
6.1.2 Playing Back by Time.......................................................................................................78
6.1.3 Playing Back by Event Search..........................................................................................80
6.1.4 Playing Back by Tag.........................................................................................................82
6.1.5 Smart Playback.................................................................................................................85
6.1.6 Playing Back by System Logs ..........................................................................................87
6.1.7 Playing Back External File ...............................................................................................89
6.2 Auxiliary Functions of Playback...................................................................................................90
6.2.1 Playing Back Frame by Frame..........................................................................................90
6.2.2 Digital Zoom.....................................................................................................................90
6.2.3 Reverse Playback of Multi-channel..................................................................................91
Chapter 7 Backup ................................................................................................................................92
7.1 Backing up Record Files ...............................................................................................................93
7.1.1 Quick Export.....................................................................................................................93
7.1.2 Backing up by Normal Video Search................................................................................94
7.1.3 Backing up by Event Search.............................................................................................98
7.1.4 Backing up Video Clips..................................................................................................100
7.2 Managing Backup Devices..........................................................................................................102
Chapter 8 Alarm Settings..................................................................................................................105
8.1 Setting Motion Detection Alarm..................................................................................................106
8.2 Setting Sensor Alarms .................................................................................................................108
8.3 Detecting Video Loss Alarm........................................................................................................ 111
8.4 Detecting Video Tampering Alarm.............................................................................................. 112
8.5 Detecting VCAAlarm ................................................................................................................. 114
8.6 Handling Exceptions Alarm......................................................................................................... 116
8.7 Setting Alarm Response Actions ................................................................................................. 117
8.8 Triggering or Clearing Alarm Output Manually..........................................................................120
Chapter 9 Network Settings ..............................................................................................................121
9.1 Configuring General Settings......................................................................................................122
9.2 Configuring Advanced Settings...................................................................................................123
9.2.1 Configuring PPPoE Settings...........................................................................................123
9.2.2 Configuring DDNS.........................................................................................................123
9.2.3 Configuring NTP Server.................................................................................................127
9.2.4 Configuring SNMP.........................................................................................................127
9.2.5 Configuring Remote Alarm Host....................................................................................128
9.2.6 Configuring Multicast.....................................................................................................129
9.2.7 Configuring RTSP ..........................................................................................................129