Carestream DRYVIEW CHROMA User manual

CARESTREAM DRYVIEW
CHROMA Imaging System
Preliminary User’s Guide
H210_0843AC

Carestream Health, Inc.
150 Verona Street
Rochester, New York 14608
© Carestream Health, Inc., 2011
Pub No. 9G4260_en
Rev. 30

i
Table of Contents
Overview
CHROMA Imager at your site............................................................................................................................1-1
Intended Use....................................................................................................................................................1-1
Imager Features...............................................................................................................................................1-2
Film and paper sizes ..................................................................................................................................1-2
Network interfaces.....................................................................................................................................1-2
Film throughput.........................................................................................................................................1-2
Power management features ......................................................................................................................1-2
Configuring and monitoring the system (using the Web Portal)..................................................................1-2
Enhancing serviceability with remote monitoring.......................................................................................1-3
How the Imaging System works........................................................................................................................1-4
System Components .........................................................................................................................................1-4
DICOM Interface........................................................................................................................................1-4
Imager.......................................................................................................................................................1-5
Rear / Spindle............................................................................................................................................1-6
Control Panel.............................................................................................................................................1-7
Screen view................................................................................................................................................1-9
Using the Web Portal to access additional functionality ..................................................................................1-12
Accessing the Web Portal .........................................................................................................................1-12
Agency Compliance........................................................................................................................................1-13
User Guide Conventions .................................................................................................................................1-13
Working with Ink and Media
Working with media (film or paper)................................................................................................................2-1
Loading the media......................................................................................................................................2-1
Changing the media size in the imager .............................................................................................................2-9
Working with ink ...........................................................................................................................................2-11
Extending the life of ink cartridges during periods of inactivity or low use...............................................2-11
Checking ink levels ..................................................................................................................................2-12
Replacing ink cartridges ..........................................................................................................................2-13
Replacing the maintenance tanks.............................................................................................................2-15
Settings, Maintenance and Troubleshooting
Overview..........................................................................................................................................................3-1
Changing the date and time..............................................................................................................................3-2

ii
Changing configuration items...........................................................................................................................3-2
Entering maintenance mode ......................................................................................................................3-2
Exiting from maintenance mode ................................................................................................................3-2
Imager language........................................................................................................................................3-2
Units of measurement................................................................................................................................3-3
Temperature units .....................................................................................................................................3-3
Auto cleaning.............................................................................................................................................3-3
Alert settings..............................................................................................................................................3-3
Number of minutes before automatic sleep mode......................................................................................3-3
Number of idle minutes before imager turns off.........................................................................................3-3
Return settings to the defaults....................................................................................................................3-4
Checking imager status....................................................................................................................................3-4
Print a status sheet.....................................................................................................................................3-4
View imager status.....................................................................................................................................3-4
Preventing issues by keeping the imager clean.................................................................................................3-5
Clean the outside .......................................................................................................................................3-5
Uneven prints: Clean the cassette printing path ..........................................................................................3-5
“Dirty” prints: Clean the inside ..................................................................................................................3-6
White powder on the platen: Clean the platen ............................................................................................3-6
Correcting print quality issues by checking for clogged nozzles .......................................................................3-7
White spots or lines in the prints................................................................................................................3-7
Working with the print head ......................................................................................................................3-9
Correcting errors...........................................................................................................................................3-12
Introduction ............................................................................................................................................3-12
Messages at the imager control panel and suggested actions....................................................................3-12
Maintenance or service call is required ...................................................................................................3-16
Troubleshooting ............................................................................................................................................3-17
Imager is not printing..............................................................................................................................3-17
Imager sounds like it is printing, but nothing prints.................................................................................3-18
Prints do not look as expected.................................................................................................................3-18
Feeding or ejecting problems / Media jams..............................................................................................3-20
Miscellaneous problems..........................................................................................................................3-22
Calling for support.........................................................................................................................................3-22
Specifications
Dimensions and clearance...............................................................................................................................4-1
Packed dimensions..........................................................................................................................................4-2
Environmental .................................................................................................................................................4-2
Temperature..............................................................................................................................................4-2
Relative humidity .......................................................................................................................................4-2

iii
Surface levelness....................................................................................................................................... 4-2
Environmental effects ...................................................................................................................................... 4-2
Power requirements........................................................................................................................................ 4-2
Network requirements..................................................................................................................................... 4-3
Ink cartridges.................................................................................................................................................. 4-3
Cartridge life.............................................................................................................................................. 4-3
Temperature.............................................................................................................................................. 4-3
Capacity..................................................................................................................................................... 4-3
Weight....................................................................................................................................................... 4-3
Media.............................................................................................................................................................. 4-3
Environmental........................................................................................................................................... 4-3
Publication History.......................................................................................................................................... 4-4

Overview
2011-03-01 9G4260_en 1-1
1 Overview
CHROMA Imager at your site
The DRYVIEW CHROMA Imaging System produces high quality color
and grayscale images on film and paper. Use the prints from this versatile
system for:
• Diagnostic purposes to determine patient treatments
• Referral, sharing, or educational purposes
The imager receives and prints from image sources such as medical
electrical equipment (modalities) and workstations over the network.
You can send print jobs simultaneously from multiple image sources.
The open design lets you connect to modalities of all types and vendors.
The imager provides the latest generation of pigment ink technology.
Utilizing eleven ink colors, the imager produces a wide color gamut and
supports up to 17-in. wide media. The supported film and papers provide
consistent quality and resist fading and fingerprints, making the prints
durable and long-lasting.
IMPORTANT: Install the imager in a secure location to protect patient
privacy rights if required by local regulations.
Intended Use
The DRYVIEW CHROMA Imaging System is intended to provide hard
copy images from digital imaging source output signals. The device is
intended for use with DRYVIEW CHROMA film and reflective media.
The printer will interface with a variety of digital modalities, including,
but not limited to, CR (Computed Radiology), DR (Digital Radiology),
CT (Computerized Tomography), MRI (Magnetic Resonance Imaging).
The images are to be used for medical diagnosis and referral to
physicians and their patients. The DRYVIEW CHROMA Imaging
System is not intended for use with FFDM or CR Mammography
systems.

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Overview
Imager Features
Film and paper sizes The imager is a wide-format ink jet color printer that supports the
following in the media cassette:
• 8x10 in. blue base film
• 10x12 in. blue base film
• 11x14 in. blue base film
• 35x43 cm (14x17 in.) blue base film
• 8.5x11 in. paper matte and glossy paper
• A3 (297 x 420 mm or 11.69 x 16.54 in.) matte and glossy paper
• A4 (210x297 mm or 8.27x11.69 in.) matte and glossy paper
Network interfaces The DICOM interface supports standard Ethernet network interfaces
1000Base-T, 100Base-TX, 10Base-T.
Film throughput Prints up to 15 films (35 x 43 cm or 14 x 17 in.) per hour, composed of
four CR images (10 mb/image or 40 mb/page). Smaller film sizes print
more quickly.
Power management
features Supports sleep mode and power management. When no print jobs are in
process, the imager enters sleep mode to reduce power consumption.
If the power management function is enabled, the imager automatically
switches off to avoid using unnecessary electricity. The function takes
effect when no print jobs are received and no operations are carried out
on the control panel (when the imager is not in error mode) for a
specified duration.
Configuring and
monitoring the
system (using the
Web Portal)
The Web Portal is your interface to additional features. In addition to the
installation and setup of your system, you can view and manage the
imager's connections over the network, configure features, view error
messages, and access general status information at the Web Portal. You
can also check media count, size, and type.
For more information, see “Accessing the Web Portal” on page 1-12.

Overview
2011-03-01 9G4260_en 1-3
Enhancing
serviceability with
remote monitoring
CARESTREAM Remote Management Services is set up through the
Web Portal, and is designed to enhance efficient system serviceability
and simplify analytical and service processes through the monitoring of
your equipment. Additionally, this simplifies the service process by
providing qualified service personnel with faster, easier, and more
complete access to the operational history of each system.
Remote Management Services provides the following for the imager:
• Ability to monitor and diagnose error conditions without
introducing “downtime”
• Firewall-safe, Internet transmission of machine data, while
complying with patient confidentiality regulations
• Minimal effort to set up communication
• Flexibility to facilitate specific configurations at each site

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Overview
How the Imaging System works
The imaging system consists of a DICOM interface (a small computer)
and a printer (imager), connected together with a USB cable. The
DICOM interface receives, processes, and manages the images, and the
imager holds the media and ink and prints the images. The DICOM
interface has hard-disk storage to hold a large number of digital images.
As images are received for printing, they are stored, placed in a
sequential print queue, and are printed in order. The system can continue
to accept incoming print jobs even if temporarily unable to print (the
media tray is empty, etc.).
NOTE: It is possible for the hard-disk storage to become full. In that
case, new jobs might be rejected. Wait for the hard disk to
automatically delete the oldest jobs from the print queue.
During normal operation, the imager requires very little attention. It
prints automatically in response to print requests from the configured
image sources. Information sent with the images by the image source,
such as media type and size and image quality settings are applied unless
you set the imager to override information that comes from the image
source.
System Components
DICOM Interface The DICOM Interface brings in the images over the network and formats
them. It applies the processing parameters for optimal image quality, and
sends the images to the imager. Status codes display on the small screen
at the front of the DICOM Interface.
Imager
DICOM
interface

Overview
2011-03-01 9G4260_en 1-5
Imager
1Front cover.
2Cartridge cover (left). Ink cartridges #1-6 are behind the cover.
3Media cassette. Load the media pack in the cassette.
4Output tray. Collects the ejected paper and film. Extend the tray
according to the size of the media that is being ejected.
5Maintenance tank. Collects the waste ink for borderless printing.
(Borderless printing is not supported with this imager release.)
6Media eject support. Supports the ejected (printed) media.
7Cartridge cover (right). Ink cartridges #7-11 and the ink
maintenance tank are behind the cover.
8Ink maintenance tank. Collects the waste ink.
9Ink cartridges. Install a total of 11 ink cartridges on the left and
right sides.
13
10
9
12
11
1
23456
7
8
15 14
H210_0844HA
H210_0844HAA

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Overview
Rear / Spindle
10 Print head. Fires ink via high density nozzles while moving left and
right. Do not move the print head by hand.
11 Control panel. See page 1-7.
12 Alert lamp. Lit or flashing when an error or warning occurs.
• On: An error occurred. Check the error on the control panel.
• Flashing: Ink or media is low. You can specify if the warning
occurs for the media or the ink. The default is Off (no warning).
• Off: No error.
13 Print cover.
14 Mediasupport.Forfeedingthemediamanually.(Manualfeedisnot
supported with this imager release.)
15 Edge guides. For feeding the media manually. (Manual feed is not
supported with this imager release.)
1Rear access panel. Remove the panel to clear media jams.
2Roll paper holder unit connector. This option is not supported
with this imager release.
3USB connector. Connect the USB cable from the USB connector to
the DICOM interface.
4Airflow vents. Vents the air that cools the inside of the imager.
5LAN connector. Not supported. The network is connected at the
DICOM interface.
6AC inlet. Connect the power cable.
123456

Overview
2011-03-01 9G4260_en 1-7
Control Panel
1Power light. Indicates the operational status.
• On - Power is on.
• Flashing - Receiving data or performing processes such as turning off the
power, head cleaning, auto nozzle check, or changing the type of black ink.
• Off - Power is off.
2Power button. Turns the power on and off.
3LCD screen. Displays the imager status, menus, and error messages.
4Ink menu button.
Press while the imager is in Ready status to display the Ink Menu. Initiate a print
head cleaning, a nozzle check, or change the type of black ink.
NOTE: You cannot change the type of black ink while printing is paused.
5Left arrow or media source button.
• When a menu displays, press the left arrow to return to the previous screen.
• Press while the imager is in Ready status to display the Paper Type menu. (Only
Cut Sheet is supported.)

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Overview
6Up/down or media feed buttons.
• When a menu displays, press the up or down arrow button to select an item.
• Press to feed media from the cassette and to eject it from the imager.
7Menu button.
• Press in the Ready status (or when no media is loaded) to display the menu.
• Press when printing to display the Printer Status menu.
• When the menu displays, press the Menu button to access the next screen
(Menu > Item > Parameter).
8Paper Cut button. Not supported with this imager release.
9Paper release light and button. Not supported with this release.
10 OK button.
•Press when an item is selected from the Menu to execute the item.
11 Pause / Reset button.
• Press to pause a print job. To restart printing, press again, or select Pause
Cancel on the screen and then press OK.
NOTE: To cancel print jobs in process, select Job Cancel on the screen and
then press OK.
• Press while the Menu displays to close the Menu and return to Ready status.
12 Pause / Reset light. Indicates if the imager is ready to print.
• On - Not ready to print. The job is paused or canceled.
• Off - Ready to print.
13 Ink alert light. Indicates the ink status.
• On - Indicates errors such as an installed ink cartridge is empty, an ink
cartridge is not installed, or an invalid ink cartridge is installed. Check the
error on the control panel screen.
• Flashing - The ink is low. Replace the cartridge soon because the ink cartridge
may become empty while printing.
• Off - No error.
14 Media alert light. Indicates the status of the media in the cassette.
• On - No media is loaded or the paper setting is not correct. Check the error on
the control panel screen.
• Flashing - Indicates errors such as media jam or skew. Check the error on the
control panel screen.
• Off - No error.

Overview
2011-03-01 9G4260_en 1-9
Screen view
1Message. Displays status, operation, and error messages.
2Media source setting. Indicates the media source status that is set with the Media
Source button. (Only Cut Sheet is supported.)
3Ink cartridge status. Displays the approximate level of remaining ink and the
currentstatus.The inkcartridgeicons changewhentheinkisloworanerroroccurs.
See “Ink cartridge status” on page 1-10 for more information.
4Type of black ink. Displays the selected type of black ink.
5Maintenance tank status: Displays the status for the maintenance tanks. See
“Maintenance tank status” on page 1-11 for more information.
1
2
3
5
4

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Overview
Ink cartridge status
1. Ink slot number. When facing the imager, the slots are numbered from left to
right in ascending order from 1. The following shows the colors that correspond to
the ink slot numbers.
1 GR (Green)
2 LLK (Light Light Black)
3 Y (Yellow)
4 LC (Light Cyan)
5 VLM (Vivid Light Magenta)
6 OR (Orange)
7 MK (Matte Black)
8 VM (Vivid Magenta)
9 LK (Light Black)
10 C (Cyan)
11 PK (Photo Black)
2. Ink cartridge status indicators
No
alarm There is sufficient ink. The imager is ready to print.
Ink is low. Prepare a new ink cartridge.
An error occurred. Check the message on the screen, and clear the error.
3. Ink color codes. See the list above for the colors that correspond to the codes.
TIP: You can check the ink level any time by checking status at the Menu. Check the ink
levels before printing a large job. If an ink cartridge is low, prepare a new cartridge.

Overview
2011-03-01 9G4260_en 1-11
Maintenance tank status
There is sufficient space in the maintenance tank.
When flashing, the maintenance tank is almost full. Prepare a new
maintenance tank.
When flashing, the maintenance tank is full. Replace it with a new tank.
TIP: You can check the available space in the maintenance tank any time by checking status
at the Menu. Check the available space in the maintenance tank before power cleaning. If
the maintenance tank is almost full, prepare a new tank.

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Overview
Using the Web Portal to access additional functionality
The Web Portal is your interface to additional features. In addition to
the installation and setup of your system, you can view and manage the
imager's connections over the network, configure features, view error
messages and access general status information at the Web Portal. You
can also check film count, film size, and film type.
Troubleshooting tools include:
• Optimization of image quality for modalities.
• Retrieval of logs, statistics, and system status.
• Diagnostic utilities, including backup and restore.
The Web Portal provides an online Help system and a user’s guide to
assist you.
Accessing the Web
Portal To access the Web Portal, use a desktop or laptop computer that is
connected to the network.
1. On a desktop or laptop computer, start WINDOWS Internet
Explorer (version 5.5 or higher).
2. In the address field, type: http://<the imager IP address>
NOTE: If you do not know the IP address, check with your network
administrator or the person who installed the imager.
3. Click Go.
The main window for the Web Portal shows the general status, the
number of print jobs queued, the number of jobs waiting for film,
and the film count.
The center panel displays the screens where you view and perform
tasks. Online help is available by selecting Documentation from
the left panel, and the Help icon provides context-sensitive Help for
fields and pages.
The left panel also provides the links to all other screens.

Overview
2011-03-01 9G4260_en 1-13
Agency Compliance
See the Safety Manual, 9G4259.
User Guide Conventions
The following special messages emphasize information or indicate
potential risks to personnel or equipment.
NOTE: Notes provide additional information, such as expanded
explanations, hints, or reminders.
IMPORTANT: Important notes highlight critical policy information that
affects how you use this guide and this product.
CAUTION:
Cautions point out procedures that you must follow precisely to
avoid damage to the system or any of its components, loss of
data, or corruption of files in software applications.
DANGER: DANGER IDENTIFIES PROCEDURES THAT YOU
MUST FOLLOW PRECISELY TO AVOID INJURY TO
YOURSELF OR OTHERS.