Carestream DRYVIEW CHROMA User manual

CARESTREAM DRYVIEW
CHROMA Imaging System
Preliminary User’s Guide
H210_0843AC

Carestream Health, Inc.
150 Verona Street
Rochester, New York 14608
© Carestream Health, Inc., 2011
Pub No. 9G4260_en
Rev. 30

i
Table of Contents
Overview
CHROMA Imager at your site............................................................................................................................1-1
Intended Use....................................................................................................................................................1-1
Imager Features...............................................................................................................................................1-2
Film and paper sizes ..................................................................................................................................1-2
Network interfaces.....................................................................................................................................1-2
Film throughput.........................................................................................................................................1-2
Power management features ......................................................................................................................1-2
Configuring and monitoring the system (using the Web Portal)..................................................................1-2
Enhancing serviceability with remote monitoring.......................................................................................1-3
How the Imaging System works........................................................................................................................1-4
System Components .........................................................................................................................................1-4
DICOM Interface........................................................................................................................................1-4
Imager.......................................................................................................................................................1-5
Rear / Spindle............................................................................................................................................1-6
Control Panel.............................................................................................................................................1-7
Screen view................................................................................................................................................1-9
Using the Web Portal to access additional functionality ..................................................................................1-12
Accessing the Web Portal .........................................................................................................................1-12
Agency Compliance........................................................................................................................................1-13
User Guide Conventions .................................................................................................................................1-13
Working with Ink and Media
Working with media (film or paper)................................................................................................................2-1
Loading the media......................................................................................................................................2-1
Changing the media size in the imager .............................................................................................................2-9
Working with ink ...........................................................................................................................................2-11
Extending the life of ink cartridges during periods of inactivity or low use...............................................2-11
Checking ink levels ..................................................................................................................................2-12
Replacing ink cartridges ..........................................................................................................................2-13
Replacing the maintenance tanks.............................................................................................................2-15
Settings, Maintenance and Troubleshooting
Overview..........................................................................................................................................................3-1
Changing the date and time..............................................................................................................................3-2

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Changing configuration items...........................................................................................................................3-2
Entering maintenance mode ......................................................................................................................3-2
Exiting from maintenance mode ................................................................................................................3-2
Imager language........................................................................................................................................3-2
Units of measurement................................................................................................................................3-3
Temperature units .....................................................................................................................................3-3
Auto cleaning.............................................................................................................................................3-3
Alert settings..............................................................................................................................................3-3
Number of minutes before automatic sleep mode......................................................................................3-3
Number of idle minutes before imager turns off.........................................................................................3-3
Return settings to the defaults....................................................................................................................3-4
Checking imager status....................................................................................................................................3-4
Print a status sheet.....................................................................................................................................3-4
View imager status.....................................................................................................................................3-4
Preventing issues by keeping the imager clean.................................................................................................3-5
Clean the outside .......................................................................................................................................3-5
Uneven prints: Clean the cassette printing path ..........................................................................................3-5
“Dirty” prints: Clean the inside ..................................................................................................................3-6
White powder on the platen: Clean the platen ............................................................................................3-6
Correcting print quality issues by checking for clogged nozzles .......................................................................3-7
White spots or lines in the prints................................................................................................................3-7
Working with the print head ......................................................................................................................3-9
Correcting errors...........................................................................................................................................3-12
Introduction ............................................................................................................................................3-12
Messages at the imager control panel and suggested actions....................................................................3-12
Maintenance or service call is required ...................................................................................................3-16
Troubleshooting ............................................................................................................................................3-17
Imager is not printing..............................................................................................................................3-17
Imager sounds like it is printing, but nothing prints.................................................................................3-18
Prints do not look as expected.................................................................................................................3-18
Feeding or ejecting problems / Media jams..............................................................................................3-20
Miscellaneous problems..........................................................................................................................3-22
Calling for support.........................................................................................................................................3-22
Specifications
Dimensions and clearance...............................................................................................................................4-1
Packed dimensions..........................................................................................................................................4-2
Environmental .................................................................................................................................................4-2
Temperature..............................................................................................................................................4-2
Relative humidity .......................................................................................................................................4-2

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Surface levelness....................................................................................................................................... 4-2
Environmental effects ...................................................................................................................................... 4-2
Power requirements........................................................................................................................................ 4-2
Network requirements..................................................................................................................................... 4-3
Ink cartridges.................................................................................................................................................. 4-3
Cartridge life.............................................................................................................................................. 4-3
Temperature.............................................................................................................................................. 4-3
Capacity..................................................................................................................................................... 4-3
Weight....................................................................................................................................................... 4-3
Media.............................................................................................................................................................. 4-3
Environmental........................................................................................................................................... 4-3
Publication History.......................................................................................................................................... 4-4

Overview
2011-03-01 9G4260_en 1-1
1 Overview
CHROMA Imager at your site
The DRYVIEW CHROMA Imaging System produces high quality color
and grayscale images on film and paper. Use the prints from this versatile
system for:
• Diagnostic purposes to determine patient treatments
• Referral, sharing, or educational purposes
The imager receives and prints from image sources such as medical
electrical equipment (modalities) and workstations over the network.
You can send print jobs simultaneously from multiple image sources.
The open design lets you connect to modalities of all types and vendors.
The imager provides the latest generation of pigment ink technology.
Utilizing eleven ink colors, the imager produces a wide color gamut and
supports up to 17-in. wide media. The supported film and papers provide
consistent quality and resist fading and fingerprints, making the prints
durable and long-lasting.
IMPORTANT: Install the imager in a secure location to protect patient
privacy rights if required by local regulations.
Intended Use
The DRYVIEW CHROMA Imaging System is intended to provide hard
copy images from digital imaging source output signals. The device is
intended for use with DRYVIEW CHROMA film and reflective media.
The printer will interface with a variety of digital modalities, including,
but not limited to, CR (Computed Radiology), DR (Digital Radiology),
CT (Computerized Tomography), MRI (Magnetic Resonance Imaging).
The images are to be used for medical diagnosis and referral to
physicians and their patients. The DRYVIEW CHROMA Imaging
System is not intended for use with FFDM or CR Mammography
systems.

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Overview
Imager Features
Film and paper sizes The imager is a wide-format ink jet color printer that supports the
following in the media cassette:
• 8x10 in. blue base film
• 10x12 in. blue base film
• 11x14 in. blue base film
• 35x43 cm (14x17 in.) blue base film
• 8.5x11 in. paper matte and glossy paper
• A3 (297 x 420 mm or 11.69 x 16.54 in.) matte and glossy paper
• A4 (210x297 mm or 8.27x11.69 in.) matte and glossy paper
Network interfaces The DICOM interface supports standard Ethernet network interfaces
1000Base-T, 100Base-TX, 10Base-T.
Film throughput Prints up to 15 films (35 x 43 cm or 14 x 17 in.) per hour, composed of
four CR images (10 mb/image or 40 mb/page). Smaller film sizes print
more quickly.
Power management
features Supports sleep mode and power management. When no print jobs are in
process, the imager enters sleep mode to reduce power consumption.
If the power management function is enabled, the imager automatically
switches off to avoid using unnecessary electricity. The function takes
effect when no print jobs are received and no operations are carried out
on the control panel (when the imager is not in error mode) for a
specified duration.
Configuring and
monitoring the
system (using the
Web Portal)
The Web Portal is your interface to additional features. In addition to the
installation and setup of your system, you can view and manage the
imager's connections over the network, configure features, view error
messages, and access general status information at the Web Portal. You
can also check media count, size, and type.
For more information, see “Accessing the Web Portal” on page 1-12.

Overview
2011-03-01 9G4260_en 1-3
Enhancing
serviceability with
remote monitoring
CARESTREAM Remote Management Services is set up through the
Web Portal, and is designed to enhance efficient system serviceability
and simplify analytical and service processes through the monitoring of
your equipment. Additionally, this simplifies the service process by
providing qualified service personnel with faster, easier, and more
complete access to the operational history of each system.
Remote Management Services provides the following for the imager:
• Ability to monitor and diagnose error conditions without
introducing “downtime”
• Firewall-safe, Internet transmission of machine data, while
complying with patient confidentiality regulations
• Minimal effort to set up communication
• Flexibility to facilitate specific configurations at each site

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Overview
How the Imaging System works
The imaging system consists of a DICOM interface (a small computer)
and a printer (imager), connected together with a USB cable. The
DICOM interface receives, processes, and manages the images, and the
imager holds the media and ink and prints the images. The DICOM
interface has hard-disk storage to hold a large number of digital images.
As images are received for printing, they are stored, placed in a
sequential print queue, and are printed in order. The system can continue
to accept incoming print jobs even if temporarily unable to print (the
media tray is empty, etc.).
NOTE: It is possible for the hard-disk storage to become full. In that
case, new jobs might be rejected. Wait for the hard disk to
automatically delete the oldest jobs from the print queue.
During normal operation, the imager requires very little attention. It
prints automatically in response to print requests from the configured
image sources. Information sent with the images by the image source,
such as media type and size and image quality settings are applied unless
you set the imager to override information that comes from the image
source.
System Components
DICOM Interface The DICOM Interface brings in the images over the network and formats
them. It applies the processing parameters for optimal image quality, and
sends the images to the imager. Status codes display on the small screen
at the front of the DICOM Interface.
Imager
DICOM
interface