Ricoh BE-C1 D046 Quick start guide

Model Be-C1
Machine Code: D046/D049
Field Service Manual
August 2008
Subject to change

Safety, Conventions, Trademarks
Safety
PREVENTION OF PHYSICAL INJURY
1. Before disassembling or assembling parts of the machine and peripherals, make sure that they are
unplugged.
2. The plug should be near the machine and easily accessible.
3. Note that some components of the machine and the paper tray unit are supplied with electrical voltage
even if the main power switch is turned off.
4. If any adjustment or operation check has to be made with exterior covers off or open while the main
switch is turned on, keep hands away from electrified or mechanically driven components.
5. If the [Start] key is pressed before the machine completes the warm-up period (the [Start] key starts
blinking red and green ), keep hands away from the mechanical and the electrical components as
the machine starts making copies as soon as the warm-up period is completed.
6. The inside and the metal parts of the fusing unit become extremely hot while the machine is operating.
Be careful to avoid touching those components with your bare hands.
7. Always connect the power cord directly into a wall outlet. Never use an extension cord.
8. Inspect the power cord for damage. Never cut or attempt to modify the power cord in any way.
9. Keep the machine away from dust and high humidity. Never expose the machine to corrosive gases.
10. Never use flammable liquids or aerosols around the machine.
11. Never handle the power cord or plug with wet hands.
HEALTH SAFETY CONDITIONS
1. Never operate the machine without the ozone filters installed.
2. Always replace the ozone filters with the specified types at the proper intervals.
3. Toner and developer are non-toxic, but if you get either of them in your eyes by accident, it may cause
temporary eye discomfort. Try to remove with eye drops or flush with water as first aid. If unsuccessful,
get medical attention.
4. This machine employs an LED array in the scanner and image writing unit.
• This machine is rated as a Class 1 LED Device. It is safe for both office and EDP use.
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OBSERVANCE OF ELECTRICAL SAFETY STANDARDS
1. The machine and its peripherals must be installed and maintained by a customer service representative
who has completed the training course on those models.
2. Test the breaker switches on the main machine and all peripheral devices at least once a year.
SAFETY AND ECOLOGICAL NOTES FOR DISPOSAL
1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an
open flame.
2. Dispose of used toner, developer, and organic photoconductors in accordance with local regulations.
(These are non-toxic supplies.)
3. Dispose of replaced parts in accordance with local regulations.
4. When keeping used lithium batteries in order to dispose of them later, do not put more than 100
batteries per sealed box. Storing larger numbers or not sealing them apart may lead to chemical
reactions and heat build-up.
• The danger of explosion exists if a battery of this type is incorrectly replaced. Replace only with the
same or an equivalent type recommended by the manufacturer. Discard used batteries in accordance
with the manufacturer’s instructions.
Conventions and Trademarks
Conventions
Symbol What it means
Core Tech Manual
Screw
Connector
E-ring
C-ring
Harness clamp
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The notations "SEF" and "LEF" describe the direction of paper feed. The arrows indicate the direction of
paper feed.
In this manual "Horizontal" means the "Main Scan Direction" and "Vertical" means the "Sub Scan Direction"
relative to the paper feed direction.
Switches and Symbols
Where symbols are used on or near switches on machines for Europe and other areas, the meaning of
each symbol conforms with IEC60417.
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Warnings, Cautions, Notes
In this manual, the following important symbols and notations are used.
• A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in
death or serious injury.
• A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor
or moderate injury or damage to the machine or other property.
• Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of valuable
data and to prevent damage to the machine
• This information provides tips and advice about how to best service the machine.
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Special Instructions
Moving the Copier
1. Open the upper unit [A]
2. Push the pressure lever [B] to the left. This separates the cleaning the blade from the drum so the blade
does not damage the drum during shipping.
3. After setting up the printer in its new location, repeat this procedure and push the pressure lever to
the right to bring the cleaning blade in contact with the drum.
4. After moving the machine to a new location, always re-install the leveling shoes under the casters of
the machine.
Points to Confirm with Operators
At the end of installation or a service call, instruct the user about use of the machine. Emphasize the following
points.
• Show operators how to remove jammed paper and troubleshoot other minor problems by following
the procedures described in the operating instructions.
• Point out the parts inside the machine that they should never touch or attempt to remove.
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• Confirm that operators know how to store and dispose of consumables.
• Make sure that all operators have access to an operating instruction manual for the machine.
• Confirm that operators have read and understand all the safety instructions described in the operating
instructions.
• Demonstrate how to turn off the power and disconnect the power plug (by pulling the plug, not the
cord) if any of the following events occur:
1. Something has spilled into the product.
2. Service or repair of the product is necessary.
3. The product cover has been damaged.
• Caution operators about removing paper fasteners around the machine. They should never allow
paper clips, staples, or any other small metallic objects to fall into the machine.
• Caution operators about storing extra toner cartridges. To prevent clumping on one end of the toner
cartridge, it should always be stored horizontally on a flat service. A toner cartridge should never be
stored on its end vertically.
Trademarks
• Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the
United States and /or other countries.
• PostScript® is a registered trademark of Adobe Systems, Incorporated.
• PCL® is a registered trademark of Hewlett-Packard Company.
• Ethernet® is a registered trademark of Xerox Corporation.
• PowerPC® is a registered trademark of International Business Machines Corporation.
• Other product names used herein are for identification purposes only and may be trademarks of their
respective companies. We disclaim any and all rights involved with those marks.
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TABLE OF CONTENTS
Safety, Conventions, Trademarks......................................................................................................................1
Safety..............................................................................................................................................................1
Conventions and Trademarks........................................................................................................................2
Warnings, Cautions, Notes...........................................................................................................................4
Special Instructions.........................................................................................................................................5
1. Product Information
Specifications....................................................................................................................................................13
Overview..........................................................................................................................................................14
Machine Codes, Peripheral Configurations..................................................................................................15
Guidance for Those Who are Familiar with Predecessor Products..............................................................16
2. Installation
Preparation.......................................................................................................................................................17
Environment..................................................................................................................................................17
Space Requirements....................................................................................................................................18
Machine Level..............................................................................................................................................21
Power Source...............................................................................................................................................21
Installation Procedure Guide......................................................................................................................22
Main Machine (D046/D049).......................................................................................................................27
Accessory Check..........................................................................................................................................27
Installation Procedure..................................................................................................................................29
Roll Feeder Type 7140 (D394)......................................................................................................................47
Accessory Check..........................................................................................................................................47
Installation....................................................................................................................................................48
Paper Cassette Type 7140 (D395)................................................................................................................64
Accessory Check..........................................................................................................................................64
Installation....................................................................................................................................................66
Tray and Stacker Options................................................................................................................................76
Original Exit Tray Type G (B341)..............................................................................................................76
Original Hanger (D311).............................................................................................................................80
Multi Stacker Type 7140 (D437)..............................................................................................................80
Rear Stacker Type 7140 (D438)...............................................................................................................93
Double Stacker Type 7140 (D469)..........................................................................................................97
Bridge Unit BU6500 (D407) Folder FD6500A (B889)............................................................................103
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Accessories: Bridge Unit...........................................................................................................................103
Before You Begin.......................................................................................................................................105
Bridge Unit Installation..............................................................................................................................108
Fan Fold Unit Installation..........................................................................................................................128
Power On...................................................................................................................................................141
Skew Adjustment.......................................................................................................................................141
Manual Feeder (D333)................................................................................................................................145
Before You Begin.......................................................................................................................................145
Accessories................................................................................................................................................145
Manual Feeder Installation.......................................................................................................................146
Power On...................................................................................................................................................151
Folder FD6500B (Cross Folder) (B890).....................................................................................................152
Accessories................................................................................................................................................152
Installation..................................................................................................................................................154
Power On...................................................................................................................................................181
Skew Adjustment.......................................................................................................................................182
MFP Options..................................................................................................................................................186
Overview....................................................................................................................................................186
Before You Begin.......................................................................................................................................188
Printer Option Type W7140 (D396)......................................................................................................192
Scanner Option Type W7140 (D397)...................................................................................................194
IEEE 1284 Interface Board Type A (B679-17) (Centronics)................................................................196
IEEE 802.11a/g Interface Unit Type J/K (D377-01, -02, -19)..........................................................197
HDD Encryption Unit Type A (D377-16)................................................................................................200
Data Overwrite Security Unit Type H (D377-06)..................................................................................204
Browser Unit Type D (D377-17, -18, -08)............................................................................................207
VM Card Type E (D377-10/-11/-12)..................................................................................................208
Gigabit Ethernet Type B (D377-21)........................................................................................................210
Interface PCB Type W7140 (D445).......................................................................................................214
Scanner Separation Unit Type 7140 (D436).............................................................................................220
Accessories: Table (D346).......................................................................................................................220
Accessories: Scanner Separation Unit (D436).......................................................................................221
Assembling the Table................................................................................................................................223
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Installation: Scanner Unit..........................................................................................................................228
3. Preventive Maintenance
Preventive Maintenance................................................................................................................................255
4. Replacement and Adjustment
Common Procedures.....................................................................................................................................257
Opening and Closing the Machine.........................................................................................................257
Covers........................................................................................................................................................259
Scanner Unit...................................................................................................................................................268
Operation Panel........................................................................................................................................268
Scanner Cover...........................................................................................................................................269
Platen Plate.................................................................................................................................................274
Original Transport Rollers.........................................................................................................................275
CIS..............................................................................................................................................................281
Exposure Glass..........................................................................................................................................287
Original Junction Gate, Original Junction Gate Solenoid.....................................................................290
Around The Drum...........................................................................................................................................295
LPH (LED Print Head).................................................................................................................................295
Charge Corona Unit.................................................................................................................................298
Quenching Lamps.....................................................................................................................................300
Drum, Development Unit...............................................................................................................................301
Development Unit......................................................................................................................................301
Developer..................................................................................................................................................302
Drum, ID Sensor, and Cleaning Blade....................................................................................................307
Motors............................................................................................................................................................311
Scanner Motor...........................................................................................................................................311
Main Motor...............................................................................................................................................313
Fusing/Exit Motor.....................................................................................................................................314
Development Motor..................................................................................................................................315
Registration Motor.....................................................................................................................................316
Paper Feed Motor.....................................................................................................................................317
Clutches..........................................................................................................................................................318
Registration Clutch.....................................................................................................................................318
Original Feed Clutch.................................................................................................................................320
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Toner Supply Clutch..................................................................................................................................321
Paper Feed, Cutting.......................................................................................................................................322
Cutter Unit..................................................................................................................................................322
Cutter Motor, Cutter HP Switches............................................................................................................323
Cutting Sensor, Feed Exit Roller...............................................................................................................324
Roll Tray.....................................................................................................................................................326
1st/3rd Feed Roller and Clutch...............................................................................................................329
2nd/4th Feed Roller and Clutch..............................................................................................................330
Registration Roller......................................................................................................................................330
Paper Transfer, Transport Unit......................................................................................................................337
Transfer Unit...............................................................................................................................................337
Transport Unit.............................................................................................................................................339
Transport Belts...........................................................................................................................................342
Gear Replacement....................................................................................................................................343
Fusing..............................................................................................................................................................345
Fusing Unit..................................................................................................................................................345
Paper Junction Gate Solenoid/Exit Sensor.............................................................................................349
FPDB (Fusing Pressure Drive Board)........................................................................................................349
Pressure Roller Thermistors........................................................................................................................350
Hot Roller Center Thermistor.....................................................................................................................352
Hot Roller Cleaning Roller........................................................................................................................352
Thermostats................................................................................................................................................354
Fusing Lamps..............................................................................................................................................355
Hot Roller...................................................................................................................................................357
Pressure Roller............................................................................................................................................361
Sensors, Switches..........................................................................................................................................364
Original Sensors........................................................................................................................................364
Bypass Set, Bypass Registration Sensors.................................................................................................368
Scanner Cover Microswitch.....................................................................................................................371
Scanner Cover Sensor..............................................................................................................................371
PCB, HDD.......................................................................................................................................................373
Overview....................................................................................................................................................373
SIB (Scanner Interface Board).................................................................................................................374
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SDB (Scanner Drive Board)......................................................................................................................376
PSU.............................................................................................................................................................377
IOB.............................................................................................................................................................377
AC Control Board.....................................................................................................................................378
CGB Power Pack.......................................................................................................................................379
T/S Power Pack.........................................................................................................................................380
VDB (Video Drive Board).........................................................................................................................381
NVRAM......................................................................................................................................................382
BCU............................................................................................................................................................384
IPU..............................................................................................................................................................385
Controller Board........................................................................................................................................387
MB..............................................................................................................................................................388
HDD............................................................................................................................................................389
More About Boards.......................................................................................................................................392
Overview....................................................................................................................................................392
Main Boards..............................................................................................................................................392
Other Boards.............................................................................................................................................403
Breaker Switch...........................................................................................................................................404
Other...............................................................................................................................................................406
Ozone Filter...............................................................................................................................................406
Used Toner Bottle Cleaning......................................................................................................................406
Important Adjustments...................................................................................................................................409
LPH Adjustment with SP Codes.................................................................................................................409
LPH Density Adjustment with SP Codes...................................................................................................412
Image Position, Magnification, Margin Adjustments.............................................................................413
5. System Maintenance Reference
Service Program Mode.................................................................................................................................423
Firmware Update...........................................................................................................................................424
NVRAM Upload, Download........................................................................................................................426
Uploading NVRAM Data to an SD Card................................................................................................426
Downloading NVRAM Data from an SD Card......................................................................................426
Using the Debug Log.....................................................................................................................................428
Overview....................................................................................................................................................428
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Switching On and Setting Up Save Debug Log......................................................................................428
Retrieving the Debug Log from the HDD.................................................................................................431
Recording Errors Manually.......................................................................................................................432
New Debug Log Codes............................................................................................................................432
Printing an SMC Report.................................................................................................................................434
Initialize All SP Settings.................................................................................................................................435
Calibrating the Touch Panel..........................................................................................................................436
Calibrating the Touch Panel.....................................................................................................................436
Software Reset...............................................................................................................................................437
Card Save Function.......................................................................................................................................438
Overview....................................................................................................................................................438
Procedure...................................................................................................................................................438
Error Messages..........................................................................................................................................442
6. Troubleshooting
Troubleshooting.............................................................................................................................................443
INDEX...........................................................................................................................................................445
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1. Product Information
Specifications
See the "Appendices" for the following information:
• Main Machine Specifications
• Printer Controller Specifications
• Scanner Specifications
• Peripheral Specifications
13
1

Overview
See the "Appendices" for the following information:
• Machine Layout
• Mechanical Component Layout
• Drive Layout (With Optional Roll Feeder)
• Original/Copy Paper Paths
1. Product Information
14
1

Machine Codes, Peripheral Configurations
For the machine codes and peripherals configuration, please refer to the "Appendices".
Machine Codes, Peripheral Configurations
15
1

Guidance for Those Who are Familiar with
Predecessor Products
Machine D046/D049 is a successor model to Machine B188. I f you have experience with the
predecessor products, the following information will be of help when you read this manual.
Different Points from Predecessor Products
D046/D049 B188
Developer TYPE 30W BLACK TYPE 16W BLACK
Toner New cartridge Same cartridge as B010/
B125/B286
Printer Option GW: Type W7140
External: Type RW-7140
-
External: Type RW-480
Scanner Scanner unit can be separated with
scanner separation unit -
SD Card Slots 2 slots 3 slots
Firmware update
Mainframe: SD card
MFP options: SD card
Folder FD6500A/B: IC card
Mainframe: SD card
MFP options: SD card
-
Folder Option
New option
Fan Folder: FD6500A
Cross Folder: FD6500B
-
1. Product Information
16
1

2. Installation
Preparation
Environment
• Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the
hard disk or memory, press the operation power switch on the operation panel to turn the power off,
wait for the power LED to go off, then turn the main power switch off.
1. Temperature Range: 10°C to 30°C (50°F to 86°F)
2. Humidity Range: 15% to 90% RH
3. Ambient Illumination: Less than 1,500 Lux (do not expose to direct sunlight).
4. Ventilation:Minimum space 20 m3 (approx. 700 cubic ft.)
Room air should turn over at least 3 times per hour.
5. Ambient Dust: Less than 0.075 mg/m3
6. If the installation place is air-conditioned or heated, place the machine as follows:
• Where it will not be subjected to sudden temperature changes from low to high, or vice versa.
• Where it will not be directly exposed to cool air from an air conditioner in the summer.
• Where it will not be directly exposed to reflected heat from a space heater in the winter.
7. Avoid placing the machine in an area filled with corrosive gases.
8. Avoid any area higher than 2,000 m (6,500 ft) above sea level.
9. Place the machine on a strong and level base.
10. Avoid any area where the machine may be subjected to frequent strong vibration.
17
2

Space Requirements
Minimum Space Requirements
[A] Front: 1,000 mm (39")
[B] Back: 600 mm (23.6")
[C] Right: 600 mm (23.6")
[D] Left: 600 mm (23.6")
Height: 450 mm (18")
2. Installation
18
2