Carl Valentin COMPA II User manual

COMPA II
Operating Manual

Copyright by Carl Valentin GmbH / 7952005B.0320
Information on the scope of delivery, appearance, performance,
dimensions and weight reflect our knowledge at the time of printing.
We reserve the rights to make modifications.
All rights, including those regarding the translation, are reserved.
No part of this document may be reproduced in any form (print,
photocopy or any other method) or edited, copied or distributed
electronically without written permission from Carl Valentin GmbH.
Due to the constant further development of our devices discrepancies
between manual and device can occur.
Please check www.carl-valentin.de for the latest update.
Trademarks
All named brands or trademarks are registered brands or registered
trademarks of their respective owners and may not be separately
labelled. It must not be concluded from the missing labelling that it is
not a registered brand or a registered trademark.
Carl Valentin label printers comply with the following safety guidelines:
CE
EG Low-Voltage Directive (2006/95/EC)
EG Electromagnetic Compatibility Directive (2004/108/EC)
Carl Valentin GmbH
Postfach 3744
78026 Villingen-Schwenningen
Neckarstraße 78 –86 u. 94
78056 Villingen-Schwenningen
Phone
Fax
[phone]
[phone]
E-Mail
Internet
[e-mail]
www.carl-valentin.de

Compa II
Table of contents
03.20
Operating manual
3
Table of Contents
1Introduction............................................................................ 5
1.1 General Instructions ................................................................ 5
1.2 Intended Use........................................................................... 6
1.3 Important Notes....................................................................... 6
1.4 Assembly Drawings................................................................. 7
2Safety Notes......................................................................... 11
2.1 Operating Conditions............................................................. 12
3Technical Data ..................................................................... 17
3.1 Control Inputs and Outputs ................................................... 20
4Installation............................................................................ 27
4.1 Set Up the Label Printer........................................................ 27
4.2 Connect the Label Printer...................................................... 28
4.3 Switch On/Off the Label Printer............................................. 28
4.4 Initial Operation ..................................................................... 29
5Load Media........................................................................... 31
5.1 Load the Label Roll................................................................ 31
5.2 Remove Wound Roll.............................................................. 37
5.3 Load Fanfold Labels.............................................................. 38
5.4 Load Transfer Ribbon............................................................ 39
5.5 Set Feed Path of Transfer Ribbon......................................... 40
5.6 Remove and/or Install the Rewind Guide Plate .................... 41
6Function menu..................................................................... 43
6.1 Operation panel..................................................................... 43
6.2 Menu structure....................................................................... 44
6.3 Print Settings......................................................................... 48
6.4 Label Layout.......................................................................... 49
6.5 Device Settings...................................................................... 51
6.6 Network ................................................................................. 54
6.7 Password............................................................................... 55
6.8 Interface................................................................................. 57
6.9 Emulation............................................................................... 58
6.10 Date & Time........................................................................... 59
6.11 Service Functions.................................................................. 60
6.12 Main Menu............................................................................. 63
7Options................................................................................. 65
7.1 Cutter..................................................................................... 65
7.2 Dispenser I/O......................................................................... 67
7.3 Label Applicator..................................................................... 71
7.4 WLAN .................................................................................... 76
8Compact Flash Card / USB Memory Stick ........................ 77
8.1 General Information............................................................... 77
8.2 Display Structure................................................................... 77
8.3 Navigation.............................................................................. 78
8.4 Define User Directory............................................................ 79
8.5 Load Layout........................................................................... 80
8.6 File Explorer .......................................................................... 81
8.7 Firmware Update................................................................... 86
8.8 Filter....................................................................................... 86

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9Maintenance and Cleaning................................................. 87
9.1 General Cleaning................................................................... 88
9.2 Clean the Printer Roller......................................................... 88
9.3 Clean the Printhead............................................................... 88
9.4 Clean the Label Photocell ..................................................... 89
9.5 Replace the Printhead........................................................... 91
9.6 Replace the Print Roller and Rewind Assist Roller ............... 93
10 Error Correction................................................................... 95
11 Additional Information ...................................................... 103
11.1 Column Printing................................................................... 103
11.2 Hotstart................................................................................ 104
11.3 Backfeed/Delay ................................................................... 106
11.4 Photocells............................................................................ 108
12 Environmentally-Friendly Disposal ................................. 109
13 Index ................................................................................... 111

Compa II
Introduction
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Operating manual
5
1 Introduction
1.1 General Instructions
Basic information and warning references with the corresponding
signal words for the danger level are as follows specified in this
manual:
DANGER identifies an extraordinarily great and immediate
danger which could lead to serious injury or even death.
WARNING identifies a possible danger would could lead
to serious bodily injury or even death if sufficient
precautions are not taken.
WARNING of cutting injuries.
Pay attention that cutting injuries caused by blades, cutting
devices or sharp-edged parts are avoided.
WARNING of hand injuries.
Pay attention that hand injuries caused by closing
mechanical parts of a machine/equipment are avoided.
WARNING of hot surfaces.
Pay attention so as not to come into contact with hot
surfaces.
CAUTION indicates a potentially dangerous situation
which could lead to moderate or light bodily injury or
damage to property.
NOTICE gives you tips. They make a working sequence
easier or draw attention to important working processes.
Gives you tips on protecting the environment.

Handling instruction

Optional accessories, special fittings
Datum
Information in the display

Introduction
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1.2 Intended Use
The label printer is a state-of-the-art device which complies with the
recognized safety-related rules and regulations. Despite this, a danger
to life and limb of the user or third parties could arise and the label
printer or other property could be damaged while operating the device.
The label printer may only be used while in proper working order and
for the intended purpose. Users must be safe, aware of potential
dangers and must comply with the operating instructions. Faults, in
particular those which affect safety, must be remedied immediately.
The label printer is solely intended to print suitable media which have
been approved by the manufacturer. Any other or additional use is not
intended. The manufacturer/supplier is not liable for damage resulting
from misuse. Any misuse is at your own risk.
Intended used includes heeding the operating manual, including the
maintenance recommendations/regulations specified by the
manufacturer.
NOTICE!
The complete documentation is included in the scope of
delivery on CD ROM and can also currently be found in the
internet.
1.3 Important Notes
The label printer can be used in thermal as well as in thermal transfer
applications.
The label printer is equipped with eight vector, six bitmap and six
proportional fonts. It can be printed inverse, in italic format or 90
degrees turned fonts.
The handling of our durable label printers is easy and comfortable.
The parameter settings are made with the keys of the foil keyboard. At
each time the graphic display shows the current status.
By the use of a 32 Bit processor and a large main memory of 16MB
also for large labels (6000 mm) a fast print is possible.
An enormously high print quality is obtained by most modern
printhead technology.
By a new-developed electronics a maximum print speed of up to
200 mm/s can be achieved.
Time-saving firmware update is possible by interface. As default, the
print module is equipped with a parallel, serial, USB and Ethernet
interface. Additionally, the print module is equipped with an USB Host
that permits the connection of an external USB keyboard and/or an
USB memory stick. The print module automatically recognizes by
which interface it is controlled.
The label printer is delivered with a printer driver and the free label
software Labelstar Office LITE. Existing labels can be saved to a CF
card or an USB stick, opened and/or modified with a PC keyboard and
finally stand-alone printed.

Compa II
Introduction
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Operating manual
7
1.4 Assembly Drawings
Figure 1
1 = Label unwinding roll
2 = Label guiding
3 = Transfer ribbon unwinding roll
4 = Transfer ribbon rewinding roll
General view

Introduction
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Operating manual
03.20
Figure 2
01 = Adjusting screw for transfer ribbon regulating shaft
02 = Transfer ribbon for regulating shaft
03 = Printhead lock
04 = Printhead
05 = Label material guiding
06 = Return pulley
07 = Printer roller
08 = Label photocell handhold
09 = Allan key
10 = Tear-off edge
Print mechanics

Compa II
Introduction
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Operating manual
9
Figure 3
1 = Switch On/Off
2 = Power supply
3 = Plug-in for CF card
4 = USB interface
5 = Serial interface RS-232
6 = Ethernet 10/100 interface
6 = 6.1 - LED orange
6 = 6.1 - Lighting = Connection active
6 = 6.1 - Flashing = Data transfer
6 = 6.1 - Off = No connection
6 = 6.2 - LED green
6 = 6.2 - Lighting = Speed 100 MBit
6 = 6.2 - Off = Speed 10 MBit
7 = USB host for USB keyboard and USB memory stick
8 = Parallel interface
9 = External input/output (option)
Printer rear
6.1 - LED orange
6.1 - Lighting = Connection active
6.1 - Flashing = Data transfer
6.1 - Off = No connection
6.2 - LED green
6.2 - Lighting = Speed 100 MBit
6.2 - Off = Speed 10 MBit

Introduction
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Operating manual
03.20

Compa II
Safety Notes
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Operating manual
11
2 Safety Notes
The printer is designed for power supply systems from 110 … 230 V
AC. Connect the label printer only to electrical outlets with a ground
contact.
Couple the label printer to devices using extra low voltage only.
Before making or undoing connections, switch off all devices involved
(computer, printer, accessories etc.).
Operate the label printer in a dry environment only and do not get it
wet (sprayed water, mist etc.).
Maintenance and servicing work can only be carried out by trained
personnel.
Operating personnel must be trained by the operator on the basis of
the operating manual.
If the label printer is operated with the cover open, ensure that
clothing, hair, jewellery and similar personal items do not contact the
exposed rotating parts.
The print unit and parts of it (e.g. printhead) can get hot during
printing. Do not touch the printhead during operation. Cool down the
print unit before changing material, removal or adjustment.
Never use highly inflammable consumables.
Carry out only the actions described in these operating instructions.
Any work beyond this may only be performed by the manufacturer or
upon agreement with the manufacturer.
Unauthorized interference with electronic modules or their software
can cause malfunctions.
Other unauthorized work or modifications to the direct print module
can endanger operational safety.
Always have service work done in a qualified workshop, where the
personnel have the technical knowledge and tools required to do the
necessary work.
There are warning stickers on the direct print modules that draw your
attention to dangers. Therefore the warning stickers are not to be
removed as then you and others cannot be aware of dangers and may
be injured.
DANGER!
Danger to life and limb from power supply!
Do not open the casing.

Safety Notes
Compa II
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Operating manual
03.20
2.1 Operating Conditions
Before initial operation and during operation these operating
conditions have to be observed to guarantee save and interference-
free service of our printers.
Therefore please carefully read these operating conditions.
Shipment and storage of our printers are only allowed in original
packing.
Installation and initial operation of printer is only allowed if operating
conditions were fulfilled.
Initial operation, programming, operation, cleaning and service of our
printers are only recommended after careful study of our manuals.
Operation of printer is only allowed by especially trained persons.
NOTICE!
Perform trainings regularly.
Content of the training are chapter 2.1 (Operating Conditions),
chapter 5 (Load Media) and chapter 9 (Maintenance and
Cleaning).
These indications are also valid for someone else's equipment
supplied by us.
Only use original spare and exchange parts.
Please contact the manufacturer with respect to spare/wear parts.
The installation place of printer should be even, free of vibration and
currents of air are to be avoided.
The printers have to be installed to ensure optimal operation and
servicing.
The installation of the power supply to connect our printers has to be
effected according to the international rules and regulations,
especially the recommendations of one of the three following
commissions:
•International Electronic Commission (IEC)
•European Committee for Electro technical Standardisation
(CENELEC)
•Verband Deutscher Elektrotechniker (VDE)
Our printers are constructed according to VDE and have to be
connected to a grounded conductor. The power supply has to be
equipped with a grounded conductor to eliminate internal interfering
voltage.
Conditions for
installation place
Installation of
power supply

Compa II
Safety Notes
03.20
Operating manual
13
Power line voltage and power line frequency: See type plate
Allowable tolerance of power line voltage:
+6 % … −10 % of nominal value
Allowable tolerance of power line frequency:
+2 % …−2 % of nominal value
Allowable distortion factor of power line voltage: ≤ 5 %
In case your net is infected (e.g. by using thyristor controlled
machines) anti-interference measures have to be taken. You can use
one of the following possibilities:
•Provide separate power supply to our printers.
•In case of problems please connect capacity-decoupled isolation
transformer or similar interference suppressor in front of our
printers.
Emitted interference according to EN 61000-6-3: 2007
industrial sector
•Interference voltage to wires according to EN 55022/AC: 2011-10
•Interference field power according to EN 55022/AC: 2011-10
•System perturbation according to EN 61000-3-2: 2014-08
•Flicker according to EN 61000-3-3: 2013-08
Immunity to interference according to EN 61000-6-2: 2008
industrial sector
•Stray radiation against discharge of static electricity according to
EN 61000-4-2: 1995
•Electromagnetic fields according to EN 61000-4-3: 2002
•Fast transient burst according to EN 61000-4-4: 2004
•Surge according to EN 61000-4-5: 2014-08
•High-frequency voltage according to EN 61000-4-6: 2014-02
•Magnetic field with energy frequency according to EN 61000-4-8:
1993
•Voltage interruption and voltage drop according to EN 61000-4-
11: 2004
NOTICE!
This is a machine of type A. This machine can cause
interferences in residential areas; in this case it can be required
from operator to accomplish appropriate measures and be
responsible for it.
Technical data of
power supply
Anti-Interference
measures:
Stray radiation and
immunity from
disturbance

Safety Notes
Compa II
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Operating manual
03.20
All connecting lines have to be guided in shielded lines. Shielding has
to be connected on both sides to the corner shell.
It is not allowed to guide lines parallel to power lines. If a parallel
guiding cannot be avoided a distance of at least 0.5 m has to be
observed.
Temperature of lines between: −15 …+80 °C.
It is only allowed to connect devices which fulfil the request 'Safety
Extra Low Voltage' (SELV). These are generally devices which are
checked corresponding to EN 60950/EN 62368-1.
The data cables must be completely protected and provide with metal
or metallised connector housings. Shielded cables and connectors are
necessary, in order to avoid radiant emittance and receipt of electrical
disturbances.
Allowable lines
Shielded line:
4 x 2 x 0,14 mm² ( 4 x 2 x AWG 26)
6 x 2 x 0,14 mm² ( 6 x 2 x AWG 26)
12 x 2 x 0,14 mm² (12 x 2 x AWG 26)
Sending and receiving lines have to be twisted in pairs.
Maximum line length:
with interface V 24 (RS-232C) - 3 m (with
shielding)
with parallel interface - 3 m (with shielding)
with USB - 3 m
with Ethernet - 100 m
To avoid inadmissible heating, free air convection has to be ensured.
Protection according IP: 20
Ambient temperature °C (operation): Min. +5 Max. +35
Ambient temperature °C (storage): Min. −20 Max. +60
Relative air humidity % (operation): Max. 80
Relative air humidity % (storage): Max. 80
(bedewing of printers not allowed)
Connecting lines to
external machines
Installation of
data lines
Air convection
Limit values

Compa II
Safety Notes
03.20
Operating manual
15
We do not take any responsibility for damage caused by:
•Ignoring our operating conditions and operating manual.
•Incorrect electric installation of environment.
•Building alterations of our printers.
•Incorrect programming and operation.
•Not performed data protection.
•Using of not original spare parts and accessories.
•Natural wear and tear.
When (re)installing or programming our printers please control the
new settings by test running and test printing. Herewith you avoid
faulty results, reports and evaluation.
Only specially trained staff is allowed to operate the printers.
Control the correct handling of our products and repeat training.
We do not guarantee that all features described in this manual exist in
all models. Caused by our efforts to continue further development and
improvement, technical data might change without notice.
By further developments or regulations of the country illustrations and
examples shown in the manual can be different from the delivered
model.
Please pay attention to the information about admissible print media
and the notes to the printer maintenance, in order to avoid damages
or premature wear.
We endeavoured to write this manual in an understandable form to
give and you as much as possible information. If you have any queries
or if you discover errors, please inform us to give us the possibility to
correct and improve our manual.
Guarantee

Safety Notes
Compa II
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Operating manual
03.20

Compa II
Technical Data
03.20
Operating manual
17
3 Technical Data
Compa II
103/8 T
Compa II
104/8
Compa II
106/12
Compa II
106/24
Compa II
108/12 T
Compa II
162/12
Compa II
162/12 T
Print resolution
203 dpi
203 dpi
300 dpi
600 dpi
300 dpi
300 dpi
300 dpi
Max. print speed
200
mm/s
200
mm/s
200
mm/s
150
mm/s
200
mm/s
150
mm/s
150
mm/s
Print width
104 mm
104 mm
105.7
mm
105.6
mm
108.4
mm
162.6
mm
162.6
mm
Passage width
116 mm
116 mm
116 mm
116 mm
116 mm
176 mm
176 mm
Printhead
Flat
Type1
Flat
Type2
Flat
Type2
Flat
Type2
Flat
Type1
Flat
Type2
Flat
Type1
Labels
Labels, continuous rolls
or fan-fold
paper, cardboard, textile, synthetics
Max. material weight
max. 220 g/m² (larger on demand)
Min. label width
12 mm
12 mm
12 mm
12 mm
12 mm
50 mm
50 mm
Min. label height
Standard
5 mm
5 mm
5 mm
5 mm
5 mm
5 mm
5 mm
Cutter/dispenser mode
25 mm
25 mm
25 mm
25 mm
25 mm
25 mm
25 mm
Max. label height
6000 mm
6000 mm
3000 mm
750 mm
3000 mm
2000 mm
2000 mm
Max. roll diameter
Internal unwinder
200 mm
Internal rewinder
145 mm (option)
Core diameter
40 mm / 75 mm (option)
Winding
outside or inside
Label sensor
transmission and reflexion from below
Transfer Ribbon
Ink
outside or inside
Max. roll diameter
Ø 80 mm
Core diameter
25.4 mm / 1″
Max. ribbon length
450 m
Max. width
110 mm / 170 mm (Compa II 162)
Dimensions (mm)
Width x height x depth
242 x 274 x 446 / 302 x 274 x 446 (Compa II 162)
Weight
10 kg / 14 kg (Compa II 162)
Electronics
Processor
High Speed 32 Bit
RAM
16 MB
Slot
for Compact Flash card Type I
Battery cache
for Real-Time clock (storage of data with shut-down)
Warning signal
acoustic signal when error
Interfaces
Serial
RS-232C (up to 115200 Baud)
Parallel
SPP
USB
2.0 High Speed Slave
Ethernet
10/100 Base T, LPD, RawIP-Printing, DHCP, HTTP, FTP
2 x USB Master
connection for external USB keyboard and memory stick
WLAN (option)
module 802.11 b/g/n WEP, WPA, WPA-PSK, WPA2, WPA2-PSK, EAP
1
for thermal direct
2
for thermal transfer

Technical Data
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Operating manual
03.20
Operation Data
Power supply
110 … 230 V AC / 50 … 60 Hz
Max. power consumption
275 VA
Nominal current
2,5 A
Operating temperature
5 … 35 °C
Humidity
max. 80 % (non-condensing)
Operation Panel
Keys
test print, function menu, quantity, CF Card, feed, enter, 4 x cursor
LCD display
graphic display 132 x 64 Pixel
Settings
date, time, shift times
11 language settings (others on demand)
label and device parameters, interfaces, password protection, variables
Monitoring
Stop printing if
end of ribbon / end of labels / printhead open
Status report
extensive status print with information about settings
e.g. print length counter, runtime counter,
photocell interface and network parameters
printout of all internal fonts and all supported bar codes
Fonts
Font types
6 Bitmap fonts
8 Vector fonts/TrueType fonts
6 proportional fonts
other fonts on demand
Character sets
Windows 1250 up to1257, DOS 437, 850, 852, 857, UTF-8
all West and East European Latin, Cyrillic, Greek and
Arabic (option) characters are supported
other character sets on demand
Bitmap fonts
size in width and height 0,8 … 5,6
zoom 2 … 9
orientation 0°, 90°, 180°, 270°
Vector fonts/TrueType fonts
size in width and height 1 … 99 mm
variable zoom
orientation 360° in steps of 90°
Font attributes
depending on character font
bold, italic, inverse, vertical
Font width
variable
Bar Codes
1D bar codes
CODABAR, Code 128, Code 2/5 interleaved, Code 39,
Code 39 extended, Code 93, EAN 13, EAN 8, EAN ADD ON,
GS1-128, Identcode, ITF 14, Leitcode, Pharmacode,
PZN 7 Code, PZN 8 Code, UPC-A, UPC-E
2D bar codes
Aztec-Code, CODABLOCK F, DataMatrix, GS1 DataMatrix, MAXICODE, PDF 417,
QR Code
Composite bar codes
GS1 DataBar Expanded, GS1 DataBar Limited,
GS1 DataBar Omnidirectional, GS1 DataBar Stacked,
GS1 DataBar Stacked Omnidirectional, GS1 DataBar Truncated
all bar codes are variable in height, module width and ratio.
orientation 0°, 90 °, 180° and 270°.
Optionally with check digit and human readable line.
Software
Configuration
ConfigTool
Process control
NiceLabel
Label software
Labelstar Office Lite¸Labelstar Office
Windows driver
Windows 7®- Windows 10®32/64 Bit,
Windows Server 2008®(R2) - Windows Server 2019®

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Technical Data
03.20
Operating manual
19
•Tear-off edge
•Real time clock with printout date and time
Automatic daylight saving time
Storage of data with shut-down
•Variables: link field, counter, date/time, currency and shift
variable, CF data
•Integrated unwinder
(max. outer diameter 180 mm
•Thermal and thermal transfer version
•USB host for connection of an external USB keyboard and an
USB memory stick
•Ethernet interface
•CVPL protocol and ZPL II® protocol
•Label photocell
(transmission and reflexion from below)
•Slot for CF card
•Windows printer driver on CD ROM
•Labelstar Office Lite on CD ROM
•Cutting unit
•External rewinder for labels
•External rewinder for backing paper
•Unwinder
•WLAN interface
•Dispenser I/O
Standard equipment
Optional equipment

Technical Data
Compa II
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Operating manual
03.20
3.1 Control Inputs and Outputs
By means of a maximum of 16 control inputs and outputs which, in the
following, are also referred to as ports, different functions of the printer
system can be triggered and operating states can be displayed.
The ports are provided by means of a D-Sub bushing (26pin HD) at
the rear panel of the printer system and are galvanically isolated from
protective earth (PE) by means of an optocoupler semi-conductor
route.
Each port can be configured as input and as output. This function
however, is predefined in the printer software and cannot be changed
by the user.
The following parameters can be changed and set by using the menu:
debounce times and high or low active.
Figure 4
Printer, internal
circuitry