Carolina Gaswell User manual

OWNERS MANUAL

Model: __________________________________________________________
Serial Number: ___________________________________________________
Date Installed: ____________________________________________________
Dealer: __________________________________________________________
Address: _________________________________________________________
Telephone: _______________________________________________________
Note: The serial number/identification label is located within the equipment
compartment and skimmer housing.
CAROLINA SPAS™
MODEL AVG. FILL AVG. FILL WEIGHT AVG. DRY WEIGHT
150 gal. / 568 L
150 gal. / 568 L
240 gal. / 909 L
350 gal. / 1325 L
375 gal. / 1420 L
350 gal. / 1325 L
525 gal. / 1987 L
1638 lbs. / 743 kg.
1500 lbs. / 680 kg.
2504 lbs. / 1136 kg.
3662 lbs. / 1661 kg.
3880 lbs. / 1760 kg.
3662 lbs. / 1661 kg.
5302 lbs. / 2405 kg.
385 lbs. / 175 kg.
300 lbs. / 136 kg.
500 lbs. / 227 kg.
700 lbs. / 318 kg.
750 lbs. / 340 kg.
700 lbs. / 318 kg.
920 lbs. / 417 kg.
Thank you for your recent Carolina Spas™ purchase.
This owner's manual has been designed to acquaint you with your Carolina Spas™
operation and general maintenance. Keep this manual available for future reference.
If you have any questions regarding your Carolina Spas™ model, contact your local dealer.
Thank you.
Caswell
Holden
Savannah
Southport
Asheville
Charleston
Winston

CAROLINA SAFETY
INSTRUCTIONS
Avoiding Risk to Children .......................2
Avoiding Risk of Electrical Shock ................ 2-3
Avoiding Risk of Injury..........................3
Unclean Water ................................3
Avoiding Risk of Hyperthermia....................4
Avoiding Risk of Skin Burns ......................4
Important Do's and Don'ts.......................5
CAROLINA LINE SPA MODELS
Specifications .................................6
INSTALLATION INSTRUCTIONS
Location Preparation.............................7
Outdoor Installation ............................7
Indoor Installation ..............................7
ELECTRICAL REQUIREMENTS
AND PRECAUTIONS
220 V Permanently Connected SE & LE Models .......8
Electrical Installation Instructions ................8-9
Electrical Spa Wiring Connection Instructions .........9
110/220 Volt Convertible Models ..............10-11
INITIAL OPERATING INSTRUCTIONS
Start-up and Refill Procedures ....................12
SE Model Start-up Procedures ....................13
LE Model Start-up Procedures ....................14
EQUIPMENT MAINTENANCE
Light Bulb Replacement .........................15
CONTROL PANEL FUNCTIONS-
SE MODELS
Main Control Panel ............................15
Main Control Panel Navigation ................... 15
Temperature Controls ........................15-16
Panel Functions................................16
Hold, Lock/Unlock, 24 Hr Clock,
Temp display, Flip Button
Operating the Hydro Pumps......................17
Jet Buttons ...................................17
Clean Up Cycle................................17
Light Control Button ...........................17
Optional Splash™ Lighting System ................ 17
SE Heating Modes .............................18
SE Filter Cycle Modes........................19-20
SE Reminder Messages ..........................21
SE Diagnostic Messages .........................25
CONTROL PANEL FUNCTIONS-
LE MODELS
Main Control Panel ............................22
Main Control Panel Buttons & Digital Display .......22
Temperature Control............................22
Operating the Hydro Pumps......................23
Jet Buttons ..................................23
Light Control Button ...........................23
Optional Splash™ Lighting System ............... 23
LE Heating Modes .............................24
LE Filter Cycle Modes...........................24
Summer Set Mode .............................24
Freeze Protection...............................24
Automated Purge Cycle..........................24
LE Diagnostic Messages .........................26
SPA CARE & WATER MAINTENANCE
General Information ........................27-28
Filter Cartridge Removal and Cleaning .............28
Care of Pillows .............................28-29
Care of Exterior ...............................29
Care of Spa Cover ..........................29-30
Winterizing Your Spa ........................30-31
Water Quality Maintenance ...................32-34
TROUBLESHOOTING
SE Operational Trouble Shooting Guide ............35
LE Operational Trouble Shooting Guide .........36-37
Control Panel Identification ......................37
SERVICE AND WARRANTY
INFORMATION
Service and Warranty Information .................38
Spa Care and Maintenance Record .............39-40
TABLE OF CONTENTS

2Carolina Spas™
OWNER'S MANUAL
CAROLINA SPAS™ SAFETY INSTRUCTIONS
Read And Follow All Instructions
AVOIDING THE RISK TO CHILDREN
RISK OF CHILD DROWNING
Extreme caution must be exercised to prevent unauthorized access by children. To avoid
accidents, ensure that children cannot use a spa unless they are supervised at all times.
• To reduce the risk of injury, do not permit children to use this spa unless they are
closely supervised at all times.
• To reduce the risk of injury, lower water temperatures and control the time of hot
water exposure for young children. Children are especially sensitive to hot water.
RISK OF ELECTROCUTION
• Connect only to a grounded source.
• Do not bury the power cord. A buried power cord may result in death, or serious
personal injury due to electrocution if direct burial-type cable is not used, or if
improper digging occurs.
• A ground terminal (pressure wire connector) is provided on the control box inside the
unit to permit connection of a minimum No. 8 AWG (8.4 mm2) solid copper bonding
conductor between this point and any metal equipment, metal water pipe, metal
enclosures of electrical equipment, or conduit within five feet (1.5m) of the unit as
needed to comply with local requirements.
• To reduce the risk of electrocution, replace all damaged cords immediately. Failure to
do so may result in death or serious personal injury due to electrocution.
• Do not connect any auxiliary components (for example, additional cable speakers,
headphones or other audio components) to the audio system unless approved by the
manufacturer of Carolina Spas™.
• Do not self-service audio components by opening or removing the cover as this
may expose you to dangerous voltage or other risk of injury. Only qualified service
personal should service your spa and it's components.
• Do not attach an external antenna to a spa audio system unless it is installed by a
licensed electrician in accordance with Article 810 of the National Electric Code,
ANSI/NFPA 70.
AVOIDING RISK OF ELECTRICAL SHOCK
• Do not permit any electrical appliance, such as a light, telephone, radio or television
within 5 feet (1.5m) of a spa. These units DO NOT have an internal ground fault
circuit interrupter. The installation of a ground fault circuit interrupter MUST be
done by a qualified Electrician and must meet all local and national codes. Failure
to maintain a safe distance may result in death, or serious personal injury due to
electrocution, if the appliance should fall into the spa.
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Carolina Spas™
OWNER'S MANUAL
• Install at least 5 feet (1.5 m) from all metal surfaces. A spa may be installed within 5 feet
of a metal surface if each metal surface is permanently connected by a minimum No. 8
AWG (8.4 mm2) solid copper conductor attached to the wire ground connector on the
terminal box that is provided for this purpose if in accordance with National Electrical
Code ANSI/NMFPA70-1993.
• Install your spa in such a way that drainage is away from the electrical compartment
and from all electrical components.
AVOIDING RISK OF INJURY
• To reduce the risk of injury to persons, DO NOT remove suction fittings located at
the bottom foot well of the spa.
• The suction fittings in the spa are sized to match the specific water flow created by the
pump. Never replace a suction fitting with one rated less than the flow rate marked on
the original suction fitting. Never operate the spa if the suction fittings are broken or
missing.
• There is a danger of slipping and falling. Remember that wet surfaces can be very
slippery. Take care when entering or exiting the spa.
• People with infectious diseases should not use the spa.
• Keep any loose articles of clothing or hanging jewelry away from rotating jets or other
moving components.
• The use of drugs, alcohol, or medication before or during spa use may lead to
unconsciousness with the possibility of drowning.
• Persons using medications should consult a physician before using a spa; some medication
may cause a user to become drowsy, while other medication may affect heart rate, blood
pressure, and circulation.
• Persons taking medications which induce drowsiness, such as tranquilizers,
antihistamines or anticoagulants should not use the spa.
• Water temperature in excess of 104ºF (38ºC) may be injurious to your health.
• Pregnant women should consult a physician before using spa.
• Persons suffering from obesity, or with a medical history of heart disease, low or high
blood pressure, circulatory system problems, or diabetes should consult a physician
before using spa.
• Persons using or having Implanted Pacemakers or Defibrillators should consult their
physician prior to using a spa, as there are risks of electrocution.
UNCLEAN WATER
• Keep the water clean and sanitized with correct chemical care.
• Maintain water chemistry in accordance with chemical manufacturer’s instructions.
Important:
• Turn the Jet Pump on high speed after adding ANY spa water chemicals into the spa. It will
operate for a 15 minute cycle before shutting off automatically.
• Clean the filter cartridges monthly to remove debris and mineral buildup which may
affect the performance of the jets, limit the flow, or cause a heater-limit issue
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4Carolina Spas™
OWNER'S MANUAL
AVOIDING RISK OF HYPERTHERMIA
The causes, symptoms and effects of hyperthermia may be described as follows:
Hyperthermia occurs when the internal temperature of the body reaches a level several
degrees above the normal body temperature of 98.6ºF. The symptoms of hyperthermia
include an increase in the internal temperature of the body, dizziness, lethargy,
drowsiness and fainting.
The effects of hyperthermia include:
1. Failure to perceive heat.
2. Failure to recognize the need to exit the spa or hot tub.
3. Unawareness of impending hazard.
4. Fetal damage in pregnant women.
5. Physical inability to exit the spa or hot tub.
6. Unconsciousness resulting in drowning.
The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia
in hot tubs and spas.
To Reduce The Risk of Injury:
• The water in the spa should never exceed 104°F (40ºC). Water temperatures between
100°F (37.7ºC) and 104°F (40ºC) are considered safe for a healthy adult.
• Lower water temperatures are recommended for extended use (exceeding ten minutes)
and for young children. Extended use can cause hyperthermia.
• Pregnant or possibly pregnant women should consult with their physician before
entering a spa. Failure to do so may result in permanent injury to your baby.
• Do not use spa immediately following strenuous exercise.
AVOIDING RISK OF SKIN BURNS
• To reduce the risk of injury, before entering a spa the user should measure the water
temperature with an accurate thermometer, since the tolerance of temperature-
regulating devices may vary by as much as ±5°F.
• Test the water with your hand before entering the spa to be sure it’s comfortable.
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Carolina Spas™
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Do:
• Make sure you always lock the child resistant spa cover locks after using the spa for
your children’s safety. Every Carolina Spas™ model is equipped with a locking cover
that meets the ASTM F1346-91 Standard for Safety Covers.
• Test the water temperature with your hand before allowing children to enter the spa to
be sure that it’s comfortable. Children are especially sensitive to hot water.
• Remind children that wet surfaces can be very slippery. Make sure that children are
careful when entering or exiting the spa.
• Use and lock the vinyl cover when the spa is not in use, whether it is empty or full.
• Follow the Spa Care and Maintenance recommendations stated in this manual.
• Use only approved accessories and recommended spa chemicals and cleaners.
• Keep the spa cover locked when the spa is not in use.
• Check the equipment compartment monthly for any signs of tampering to the spa
equipment.
• Follow the maintenance instructions of the spa found in this owner’s manual.
• Be sure your spa is connected to the power supply correctly - use a licensed electrical
contractor.
• Test the Ground Fault Circuit Interrupter(s) once a month.
• Place the spa on a level load bearing surface.
Don't:
• Allow children or pets to climb onto the spa cover.
• Allow children to have unsupervised access to the spa.
• Leave the Carolina Spas™ exposed to the sun without water or the cover in place.
Exposure to direct sunlight can cause solar distress of the shell material and will void
the warranty.
• Lift or drag the vinyl cover by using the cover lock straps; always lift or carry the cover
by using the handles.
• Attempt to open the electrical control box. There are no user serviceable parts inside.
Opening of the control box by the spa owner will void the warranty. If you have an
operational problem, carefully go through the steps outlined in the Troubleshooting
section. If you are not able to resolve the problem, contact your authorized Carolina
Spas™ dealer. Many problems can easily be diagnosed over the telephone by an
Authorized Service Technician.
• Block or sit on the filter compartment area.
• Allow excessive weight to be placed on the spa cover. Doing so could damage the spa
cover and void any warranty.
• Use the spa with the equipment compartment door removed.
• Place electrical appliances within 5 feet (1.5m) of the spa.
• Block the equipment compartment vents. This could cause damage to the spa
equipment and will void the warranty.
* SAVE THESE INSTRUCTIONS *
IMPORTANT DO'S & DON'TS
Important:
The following contains important spa information, and we strongly encourage you to read
and apply them.
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6Carolina Spas™
OWNER'S MANUAL
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Width Length Height Average Dry Average Seating
Fill Weight Fill Weight Locations
Caswell 57” 80" 29” 150 gal. 385 lbs. 1,638 lbs. 2
Winston 59" 82" 29" 150 gal. 300 lbs. 1500 lbs. 2
Holden 67” 80” 34” 240 gal. 500 lbs. 2,504 lbs. 3-4
Savannah 80” 84” 36” 350 gal. 700 lbs. 3,662 lbs. 4-5
Asheville 80” 84” 36” 350 gal. 700 lbs. 3,662 lbs. 4-5
Charleston 84" 84" 38" 375 gal. 750 lbs. 3,880 lbs. 5-6
Southport 89" 93" 40 " 525 gal. 920 lbs. 5,302 lbs. 6
Due to the risk of property damage and injury, the manufacturer of the Carolina
Spas™ strongly suggests a structural engineer or licensed contractor be consulted before
the spa is placed on an elevated deck.
Note: The “Average Full” weight of the spa includes only the spa and the water inside the spa.
SPA SPECIFICATIONS

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Carolina Spas™
OWNER'S MANUAL
INSTALLATION INSTRUCTIONS
Location Preparation
Your Carolina Spas™ model is totally self-contained and portable. You can install the spa outside
or inside. Preferable places are on a patio, deck or indoors. The spa should always be placed on a
level, load bearing surface in accordance with your local building code requirements. Other items
you need to consider are the following:
• Verify that the location chosen can support the weight of the spa, the water of the spa and
its occupants.
• Always check the surface of the site to see if it is level before filling the spa with water.
• Allow access to the equipment compartment for routine maintenance.
• When positioning the spa, be sure to allow for drainage away from the electrical compartment.
• Leave easy access to the GFCI breaker.
Carolina Spas™ is manufactured to be a portable unit. Any permanent installation
of this product is done at the risk of the owner. Permanent installation of this unit violates
warranty coverage.
Outdoor Installation
Always keep in mind what type of climate you live in. In a climate with cold, snowy winters you
may want to consider locating the spa close to the house for easy access. In climates where it is
normally warm or hot year-round, it would be recommended to place the spa in a shaded or cool
area. With deck installations it is recommended that a qualified building contractor or structural
engineer review the weight the deck can support. The spa specification sheet (on page 6) can
assist you with the weights and dimensions of your spa.
Indoor Installation
Special requirements are needed for indoor installation. Spas normally produce moisture. A
ventilation system needs to be considered. Your spa area should contain moisture resistant wall/
floor coverings and building materials to avoid damage from moisture over time. Proper drainage
of the spa water also needs to be considered.
Your Carolina Spas™ model is equipped with air vents to allow for circulation of air
throughout the equipment compartment. These vents are found on the face of the
equipment compartment panel and under the corners of the spa at the equipment
compartment end. Do not allow vents to be blocked as to prevent the circulation of air
in the equipment compartment.
Your Carolina Spas™ dealer can help you with information such as local
zoning regulations and building codes.
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8Carolina Spas™
OWNER'S MANUAL
ELECTRICAL REQUIREMENTS AND PRECAUTIONS
Your Carolina Spas™ models has gone through numerous tests to verify that all of the spa
functions operate. Beyond the tests, your Carolina Spas™ models has been designed to provide
the maximum safety against electrical shock. Read and follow the electrical installation
requirements and instructions completely. The next few pages will assist you in properly
connecting the electrical input. Follow the electrical instructions for your specific spa model.
Serious risks or injuries may occur if the spa is improperly wired.
220 Volt Permanently Connected Models:
• Caswell* • Winston* • Holden • Savannah •Charleston • Asheville • Southport
*This model is convertible to 110V—See page 10 for installation instructions.
Carolina Spas™ must be wired in accordance with all applicable local electrical codes.
Use NEC 250-122(table) and local codes for more information. All electrical work
should be done by an experienced, licensed Electrician. We recommend the use of
appropriate electrical conduit, fittings and wire for all circuits.
220 Volt installations require a 60Hz, single phase, three-wire electrical service plus
ground (Line 1, Line 2, Neutral and Ground) and must be connected using a minimum
supply conductor ampacity of 50 AMPs and a minimum circuit breaker size of 50 AMPs.
Note: Use copper wire only (3 wire with ground; 8 gauge under 50', 6 gauge over 50')
220 Volt model spas must be connected to a “dedicated” 220 volt 50 Amp grounded
circuit. The term “dedicated” means the electrical circuit is not being used for any other
electrical items (lights, appliances, etc.). If the spa is connected to a non-dedicated
circuit, overloading will occur and nuisance tripping of the GFCI breaker switch at the
house breaker panel will occur.
A ground lug connector is provided on the exterior surface of the spa pack (operations
center) inside the equipment compartment. This is to permit the connection of a
bonding wire between this point and any metal equipment, enclosures, pipe or conduit
within five feet (1.5m) of the spa. This bonding wire must be at least 8AWG solid
copper wire.
Due to the risk of equipment damage or fire, use only approved pressure-type wire
splicing lugs or connectors suitable for the size and type of wiring used.
Electrical Installation Instructions for 220 Volt Models
1. To connect the electrical service, first remove the screws from the equipment compartment
door. Carefully remove the access panel.
2. Locate the spa power pack. Loosen the screws on the front of the control box. Remove the
screws and the control box cover.
3. Input the electrical service from the GFCI breaker into the spa equipment compartment.
The GFCI breaker must be placed in sight of the spa, at a minimum distance
of five feet (1.5m) away.
As of January 1, 1996 the National Electric Code (NEC) requires GFCI
(Ground Fault Circuit Interrupter) on all spa installations.
4. Connect the supply conduit to the spa power pack.
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9
Carolina Spas™
OWNER'S MANUAL
Electrical Spa Wiring Connection Instructions
Due to the risk of damaging the PC Board, the equipment and the GFCI tripping,
never, under any circumstances, should you connect power to the neutral terminal.
1. Identify the TB1 terminal block, located inside the spa power pack on the left side.
2. Connect the 8 AWG, WHITE wire, from the GFCI 50 amp breaker,to the WHITE "NEU"
terminal on TB1.
3. Connect the 8 AWG, BLACK wire, from the GFCI 50 amp breaker, to the BLACK "HOT"
terminal on TB1.
4. Connect the 8 AWG, RED wire, from the GFCI 50 amp breaker, to the RED "HOT"
terminal on TB1.
5. Connect the 8 AWG, GREEN wire, from the GFCI 50 amp breaker, to the GREEN
"GROUND" location on the "BONDING LUGS" terminal.
6. At least two additional lugs marked “BONDING LUGS” are provided on the external surface
of one of the bonded components metal enclosures. To reduce the risk of electrical shock,
connect the local common bonding grid in the area of the hot tub or spa to these terminals
with an insulated or bare copper conductor not smaller than No. 6 AWG.
7. All field-installed metal components such as rail, ladders, drains or other similar hardware
within 10 ft. (3m) of the spa or hot tub shall be bonded to the equipment grounding bus with
copper conductors not smaller than No. 6 AWG.
8. Replace the control box cover and securely tighten the fastening screws. Close and secure the
equipment compartment panel.
Always use copper wire only (3 wire with ground; 8 gauge under 50 ft., 6 gauge over 50
ft.)The electrical supply for this product must include a suitable rated switch or circuit
breaker to open all ungrounded supply conductors to comply with Section 422.20 of
the National Electrical Code ANSI/NFPA 70-1987. The disconnecting means must be
readily accessible to the tub occupant but installed at least 5 feet (1.5m) from tub water
Please review the back of the spa pack cover, located in the spa equipment bay, for
a complete spa equipment wiring diagram. Always use a licensed Electrician when
wiring the spa.
Power to Spa
Neutral to Spa
Factory
Installed
Neutral
(Pigtail)
Ground to Spa
Outgoing Power to Spa
Outgoing Neutral to Spa
Incoming Power (Black or Red)
Incoming Neutral (White)
Incoming
Power (Black)
Incoming
Ground (Green)
BOTTOM VIEW
OF BREAKER
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10 Carolina Spas™
OWNER'S MANUAL
110 / 220 VOLT CONVERTIBLE MODELS
• Caswell* • Winston*
110 VOLT ELECTRICAL REQUIREMENTS:
*The above models are manufactured with the Carolina Spas™ 110V/220V convertible spa pack.
The units are factory wired for 220 Volt applications with 4 kW heater operation. The models
can be converted for 110 Volt applications and to run with a 1 kW heater operation.
The 110 Volt model must be connected to a “dedicated” 110 Volt 20 Amp grounded
circuit. The term “dedicated” means the electrical circuit is not being used for any other
electrical items (lights, appliances, etc.). If the spa is connected to a non-dedicated
circuit, overloading will occur and nuisance tripping of the GFCI breaker switch at the
house breaker panel or GFCI cord will occur. Never connect the spa to an extension
cord due to the potential for fire from wires overheating.
The 110 Volt models may be optionally equipped with a GFCI power cord
(approximately 13 feet long). This model must be plugged into a grounding type,
110 Volt 20 Amp receptacle as shown below. No other electrical appliances or fixtures
should be used on this circuit.
The use of any other receptacle or the connection of the plug to a 220 Volt service may
cause the spa pack to operate improperly, create the potential for an electrical hazard and
may void the spa warranty.
Carolina Spas™ models must be wired in accordance with all local electrical codes. All
electrical work should be done by an experienced, licensed electrician familiar with spa
installations.
Note: As of January 1, 1996 the National Electrical Code (NEC) requires a GFCI
(Ground Fault Circuit Interrupter) on all spa installations.
CORRECT INCORRECT
Data label amperage rating of 16 Amps must use
this type of 20 Amp dedicated receptacle and plug.
Dedicated 110V, 20A Receptacle Dedicated 110V, 15A Receptacle
Do not use this type.
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Carolina Spas™
OWNER'S MANUAL
INSTALLATION INSTRUCTIONS:
The following instructions are for the conversion of the Carolina Spas™ 110V/220V control pack
from a 220 Volt application to a 110 Volt application.
Due to the risk of equipment damage or fire, use only approved pressure-type wire
splicing lugs or connectors suitable for the size and type of wiring used.
Before servicing the spa, make sure all power to the spa is disconnected. Follow these instructions
for a successful electrical installation.
1. Unscrew the screws on the front access panel.
2. Carefully pull access panel toward you (away from spa) and pull upward. Set access
panel aside.
3. Locate the spa power pack. Loosen the screws on the front of the control box. Remove the
control box cover and the terminal block will be exposed.
4. Route the GFCI power cord through the vent hole in the base of the equipment
compartment and out from under the corner of the spa.
Note: 110 Volt installations require a 60Hz, single phase, two-wire electrical service plus
ground (Line 1, Neutral and Ground) and must be connected using a minimum supply
conductor ampacity of 20 Amps and a minimum GFCI circuit breaker size of 20 Amps.
5. Input the GFCI power cord to the terminal block inside the spa pack.
6. Connect the 8 AWG WHITE wire, from the power cord, to the WHITE "NEU" terminal
on TB1.
7. Connect the 8 AWG BLACK wire, from the power cord, to the BLACK "HOT" terminal on
TB1.
8. Connect the 8 AWG GREEN wire, from the power cord, to the GREEN "GROUND"
location on the "BONDING LUGS" terminal.
9. Connect jumper wire (jumper wire taped to the back of the spa pack) to J11 and J32.
10. Move dip switch #10 to the ON position.
11. Replace the control box cover and securely tighten the fastening screws. Close and secure the
equipment compartment panel.
Note: Please review the back of the spa power pack cover, in the equipment bay, for a complete
spa wiring diagram.
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12 Carolina Spas™
OWNER'S MANUAL
INITIAL OPERATING INSTRUCTIONS
Start-Up and Refill Procedures
Your Carolina Spas™ model has been tested at the manufacturing plant to ensure that all of the
spa functions operate. During the test procedure, a small amount of water may have remained in
the spa plumbing. Through the shipping process water may have spotted the spa shell. You may
need to wipe down the shell with a soft cloth. Please read and follow the start-up instructions to
ensure a successful start-up or refill.
• Inspect and clean spa shell of any debris
• Do not turn power on to spa unless filled with water to appropriate level (See Page
13). The spa pack must never be operated without water in the spa; serious damage to
the heater and/or pump(s) may result.
• Do not fill spa with water before checking the items below (items may become loose
in transit):
• Do not fill spa with hot water. This may cause a false error code to the temperature sensor.
A
A
A. Hand tighten unions at the pumps
B. Tighten drain valve
Note: The Drain Valve is left open for
shipping and must be closed before filling spa.
C . Tighten unions on heater
B
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C
C
C
(LE) (SE)

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Carolina Spas™
OWNER'S MANUAL
Start-up Procedures - SE MODELS
1. For a successful start-up, remove both filter cartridges, and fill the spa with water through
the openings in the filter compartment.
a. Locate the filter compartment area.
b. Pull up and remove filter cover.
c. Remove each filter cartridge and screen adapter by turning counter clockwise.
d. After removing the filter cartridges and screen adapters, place a garden hose through
one of the filter openings.
e. Turn water on and run water until it reaches a minimum level of 2” above the top of
the filters.
Note: Besides filling the spa to 2” above the top of the filter, all models will need to
be filled to 2” above the highest jet(s) in the spa. This is the minimum level allowed to
run the spa's circulation system, and/or jet pump(s).
2. Check all plumbing (clamps, unions and drain valve) connections for leaks.
3. Re-install filter cartridges and screen adapters by turning them clockwise. Exit garden hose
from the spa.
4. At this point turn power on to the spa control system by turning on the GFCI breaker. A
startup sequence of numbers will appear on the display. If no button is pressed, LINK will
appear after the startup sequence. Press any button to link the panel with the system. The spa
will go into Priming Mode. During the Priming Mode the heater will be disabled. Priming
Mode will end automatically in 4 minutes. (Pressing a TEMP button will exit Priming Mode
manually). When the Priming Mode ends Pump 1 low speed will start, however the water
temperature will not appear for a minute or so. Press the Jets Button(s) to turn the pumps
on and off to verify that all air is purged from the plumbing, particularly the plumbing
associated with the heater. (Pump 1 low speed). If the pump(s) have been primed continue
to next step. If the pump(s) have not primed after 2 minutes, and the water is not flowing
from the jets in the spa it may be necessary to manually prime the pump(s) by taking the
following steps: First turn the power off at the GFCI breaker. Next loosen, but do not
remove, the union nut on the top most areas of the the pump(s). Once all the air has escaped
tighten the union nuts back down. After the pump(s) have been vented, turn on the spa
control system by turning on the GFCI breaker. The spa will now go back into Priming
Mode.
5. After you verify the pumps are primed, turn them off by pressing the Jet(s) button(s). The
Priming Mode ends after 4 minutes, or Press TEMP to exit manually. The current factory
default set temperature will display flashing 80˚F (26˚C) (The set temperature and actual
water temperature are often different). While the numbers are flashing, Press TEMP again
to change the Set Temperature. Press and hold for faster adjustment. After the new Set
Temperature stops flashing, in about 10 seconds, the actual water temperature is displayed
again and the new set temperature is programmed. The spa will now heat to the new set
temperature as needed.
6. Re-install filter cover and allow spa to heat to desired set temperature; this normally takes 24
hours. 110 Volt models may take up to 48 hours to reach desired set temperature.
7. Water must be balanced and shocked upon start-up. See your dealer or pages 32-34 of this
manual for details. This procedure must be repeated each time the spa is drained and refilled.
It is recommended to press and release the ground fault circuit interrupter (GFCI)
RESET button monthly to verify GFCI is working properly.
Note: When there is a heat demand, a cool down period (30 seconds after heater turns
off), or when the pump is running because of a filter cycle, the controller will turn the
pump on low speed.
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Start-up Procedures - LE MODELS
1. For a successful start-up, remove both filter cartridges, and fill the spa with water through
the openings in the filter compartment.
a. Locate the filter compartment area.
b. Pull up and remove filter cover.
c. Remove each filter cartridge and screen adapter by
turning counter clockwise.
d. After removing the filter cartridges and screen adapters,
place a garden hose through one of the filter openings.
e. Turn water on and run water until it reaches a
minimum level of 2” above the top of the filters.
Note: Besides filling the spa to 2” above the top of the filter, all models will need to be filled
to 2” above the highest jet(s) in the spa. This is the minimum level allowed to run the spa's
circulation system, and/or jet pump(s).
2. Check all plumbing (clamps, unions and drain valve) connections for leaks.
3. Re-install filter cartridges and screen adapters by turning them clockwise. Exit garden hose
from the spa.
4. At this point, turn on the spa control system by turning on the GFCI breaker. When your
spa is first actuated, it will go into Priming Mode, indicated by "Pr". During this mode
the heater is disabled to allow the priming process to be completed. As soon as "Pr" is
indicated on the topside panel, push the Jet(s) button(s) until the pump(s) are running in
high speed. If the pump(s) have been primed continue to step 5. If the pump(s) have not
primed after 2 minutes, and water is not flowing from the jets in the spa it may be necessary
to manually prime the pump(s) by taking the following steps: First turn the power off on
the GFCI breaker. Next loosen, but do not remove, the union nut on the top most areas
of the pump(s). Allow for a small amount of water and the trapped air to escape from the
pump(s). Once all the air has escaped tighten the union nuts back down. After the pump(s)
have been vented, turn on the spa control system by turning on the GFCI breaker. The spa
will now go back into priming mode.
5. After the pumps are primed turn off by pressing the Jet(s) button(s). Next manually exit
the priming mode by pressing either the Warm or Cool button. After you have manually
exited the priming mode the display will show the set temperature, which defaults at
100° F/ 37°C, followed by two dashes (--). This will last for two minutes while the water
temperature is determined. Push the Warm or Cool button to the desired setting.
6. Re-install filter cover and allow spa to heat to desired set temperature: this normally
takes 24 hours.
7. Water must be balanced and shocked upon start-up. See your dealer or pages 32-34 of this
manual for details. This procedure must be repeated each time the spa is drained and refilled.
It is recommended to press and release the ground fault circuit interrupter (GFCI)
RESET button monthly to verify GFCI is working properly.
Important:
A pump should not be allowed to run without priming for more than 2 minutes. Under NO
circumstances should a pump be allowed to run without priming beyond the end of the 4
minutes priming mode. Doing so may cause damage to the pump and cause the system to go
into an overheat condition.
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Carolina Spas™
OWNER'S MANUAL
EQUIPMENT MAINTENANCE
Replacing the Spa’s Light Bulb
The spa’s light bulb is located inside the equipment compartment. Remove the front access
panel, by first removing the screws on the access panel. Then locate the light housing mounted
to the spa shell. Grasp the bulb holder on the back of the light niche. Turn bulb holder counter
clockwise to release it from the light niche. Pull bulb out of receptacle and replace it with a new
light bulb, available at your Carolina Spas™ dealer. Re-attach the light bulb holder to the light
niche by turning the light bulb holder clockwise.
CONTROL PANEL FUNCTIONS - SE MODELS
MAIN CONTROL PANEL
Carolina Spas™ models are equipped with a main control panel located on the top collar of the
spa. The main control panel controls all of the spa functions.
The panel/topside will indicate the operations of the hydro jet pump(s), spa light, and water
temperature and will display the spa’s status regarding diagnostics, reminders and system
functions.
MAIN CONTROL PANEL NAVIGATION
The main control panel includes navigation, setting functions and modes (time of day,
temperature, filter cycles, light and preferences) activate or deactivate the hydro jet pump(s),
sensor related messages, reminder messages and diagnostic messages as well as much more.
Navigating the entire menu can be accomplished with the TEMP and the LIGHT buttons.
From this point on, the “WARM” and “COOL” will be referred to as TEMP button. TEMP
buttons are “action” buttons (changing temperature, flashing screen for further prompts,
changing preferences within a menu). The LIGHT button is a “choose” button (LED Lights on
and off, enters menus when numbers are flashing, scrolls through the menu, makes a selection).
Waiting for 10 seconds will return the panel to normal operation and a display of spa status.
Dual Temperature Control
This SE system incorporates Dual Temperature Range settings with independent set
temperatures. Your spa uses a HIGH RANGE (80*F – 104*F) or a LOW RANGE (55*F –
99*F) temperature adjustment. The HIGH RANGE would be primarily for a ready to use mode
of your spa, while the LOW RANGE can be utilized for a vacation mode or during non-use
periods.
HIGH RANGE is indicated on the display as RANGE , the LOW RANGE .
Temperature Adjustment
Press TEMP buttons (marked “Warm” or “Cold”) for desired set temperature. The numbers flash
during the temperature adjustment. Press LIGHT to return to main menu; or, the main screen
will return in 5 seconds. If the panel has only one TEMP button, the first TEMP button press
causes the temperature to flash, the second TEMP press causes the temperature to change, then
pressing LIGHT or waiting five seconds will return you to the main menu.

16 Carolina Spas™
OWNER'S MANUAL
If a Temperature button is pressed and held when the temperature is flashing, the temperature
will continue to change.
When the spa is first powered up the water temperature will not be displayed until the pump has
been running for at least two minutes. The Default Water Temp from the factory will be 80*F in
HIGH RANGE.
The temperature shown on the display without pressing the Warm or Cool button reflects the
temperature of the water at that particular moment.
HOLD Mode
“Hold Mode” is used to disable the pumps during service functions like cleaning or replacing the
filter. Press TEMP to desired hold temperature, Press LIGHT repeatedly to HOLD, then Press
TEMP to count down. The clock will count down from 60 minutes.
LOCK and UNLOCK Mode
Locking the panel prevents the spa from being used; it also prevents unwanted temperature
adjustments. All automatic functions are still active. Locking the temperature allows Jets and
other feature to be used, but the Set Temperature and other programmed settings cannot be
adjusted. Temperature Lock allows access to a reduced selection of menu items, which include
Set Temperature, FLIP, LOCK, UTIL, INFO and FALT LOG.
To engage LOCK MODE, Press TEMP, Press LIGHT repeatedly until LOCK appears, then
Press TEMP. To continue, Press LIGHT to toggle TEMP or PANL, Press TEMP to toggle ON
or OFF, then Press LIGHT to exit menu.
Note: To Unlock (UNLK) the above features, Press TEMP, then LOCK appears on
display, Press and hold TEMP while pressing LIGHT twice. UNLK screen appears, and
then will exit to main screen in approximately 3 seconds.
SETTING 24 HOUR CLOCK
This action changes a 12 hour clock to a 24 hour clock.
Press TEMP to initiate a flashing display. When the temperature is flashing, press LIGHT
repeatedly until PREF appears on the screen. When PREF appears, Press TEMP until F/C
appears. When F/C appears press LIGHT. When "24 and 12" hour appear, you then will press
TEMP to toggle between the two to select your choice.
Then Press LIGHT to:
1) enter choice.
2) again to exit PREF menu
3) again to exit UTL menu and return to main menu
TEMPERATURE F/C DISPLAY
Provides an option to choose between Fahrenheit and Celsius
To choose between Fahrenheit and Celsius, toggle between F and C in PREF menu. Press
TEMP, then Press LIGHT repeatedly until PREF appears, Press TEMP to toggle F/C choice,
Press LIGHT twice to exit to main menu.
FLIP Button
Pressing the panel button marked FLIP will invert the display on the panel, allowing you to read
the display from inside or outside of the spa.

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Carolina Spas™
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OPERATING THE HYDRO PUMP(S)/JET BUTTON(S)
Activate the hydro jet pump(s) for maximum hydrotherapy jet action. Press the “Jets1” button
once for low speed, twice for high speed and a third time to turn the pump off. If your spa has
two hydro jet pumps, “Jets1” will be a two speed pump, and “Jets2” will be a single speed pump.
Pressing “Jets2” once will turn the pump on high speed, pressing “Jet2” button again will turn the
pump off.
SAVANNAH & ASHEVILLE BUTTON OPERATION:
Activate the hydro jet pump(s) for maximum hydrotherapy jet action. Press the “Jets1” button once for
low speed, twice for high speed and a third time to turn the pump off.“Jets2” operates the Turbo Boost
Pump feature when activated with the "Jets1" Pump. The Turbo Boost Feature forces more air into
the jet plumbing lines giving added hydrotherapy performance and intensity through the jetting in the
spa."Jets2" Button operates as an off/on option. Press once and it is on, press again and it is off.
NOTE: The Turbo Boost is not designed as a stand-alone therapy option and will produce very little
performance through the jetting without "Jets1" operating simultaneously with it.
If either pump is left running, they will turn off automatically in 15 minutes if on High speed or 30
minutes if on Low Speed.
Also, note, if your spa is in READY MODE, pump 1 low speed may turn on for at least 1 minute every
30 minutes to detect the spa temperature (polling) and then to heat to the set temperature if needed.
When low speed turns on automatically, it cannot be deactivated from the panel; however, the high speed
may be started by pressing the “Jets1” button.
NOTE:
* 1 Jet Button on models
Caswell, Holden & Winston
* 2 Jet Button on models
Southport, Charleston, Savannah
& Asheville
Clean-Up Cycle
When “Jets1” is manually turned on, a “Clean-Up Cycle” begins 30 minutes, on low speed, after
“Jets1” is turned off. If your spa is equipped with an Ozone Generator, it will operate with “Jets1”
on low speed.
Light Button - LED Lighting System
The spa lighting system is controlled using the LIGHT button. Press the LIGHT button once to
turn on the multiple color options and locations, then again to turn the lighting off. The LIGHT
button is also used in conjunction with temperature(s) to navigate the system menus.
Optional Splash™ Lighting
If your spa is equipped with Splash™ Lighting systems, see the operational features and directions
located in the Splash™ box, or contact your dealer for instructions.

18 Carolina Spas™
OWNER'S MANUAL
SE - HEATING MODES
There are two Heating Modes in the SE spa, described as READY and REST.
READY Mode will allow the spa to “Poll” (circulating the water every 30 minutes to sense the
temperature) and determine a need for heat. The Panel will maintain a “current” temperature
display.
-READY Mode maintains a constant water temperature. It will circulate water every
30 minutes, heat as needed in order to maintain a constant set water temperature using
Pump 1 Low Speed and refresh the temperature display.
REST Mode will not “Poll” and will only heat during filter cycles. The panel will not display a
current temperature until Pump 1 has circulated for a minute or two.
-REST Mode will only allow heating during programmed filter cycles. In REST Mode
it won’t circulate every 30 minutes to sense the water temperature, so the temperature
display may not show a current temperature until the filtration pump has been running
for a minute or two.
Choosing Between Ready and Rest Mode
Press the TEMP button, then the LIGHT button repeatedly until MODE appears. Pressing the
TEMP button will toggle between SET READY and SET REST. Choose one, and then Press
LIGHT to set and exit.
If the filtration pump has been off for an hour or more, and when any function button (except
Light) is pressed on the panel, the pump used in conjunction with the heater will run so that the
temperature can be sensed and displayed.
In REST Mode the screen will display [RUN][PUMP][FOR][TEMP] if the filtration pump has
not run for over 1 hour.
Note: The Filtration pump noted in the SE Heating Modes section refers to Pump 1 on the SE
Systems, operating on low speed.