Carrier TruVu ET EQT2-4 Installation manual

TruVu™ ET Display
(part no. EQT2)
Installation and Start-up Guide
©2022 Carrier. All rights reserved. • Catalog No. 11-808-687-01 • 8/31/2022

Verify that you have the most current version of this document from www.hvacpartners.com, the Carrier Partner
Community website, or your local Carrier office.
Important changes are listed in Document revision history at the end of this document.
©2022 Carrier. All rights reserved.

Contents
What is the TruVu™ ET display? ................................................................................................................................. 1
Specifications ........................................................................................................................................................2
Mounting the TruVu™ ET display ................................................................................................................................ 4
Wiring the TruVu™ ET display ..................................................................................................................................... 7
Wiring for power....................................................................................................................................................7
Wiring for Communication - Rnet configuration ..............................................................................................8
Wiring for Communication - Ethernet port connection ...................................................................................9
Wiring for Communication - USB port connection...........................................................................................9
Interface selection ............................................................................................................................................. 10
Setting up the TruVu™ ET display.............................................................................................................................11
To edit the touchscreen settings ..................................................................................................................... 12
To update the touchscreen .............................................................................................................................. 13
To clear the cache ...............................................................................................................................14
To update the device language ....................................................................................................................... 14
Working with files......................................................................................................................................................15
Capturing screenshots ...................................................................................................................................... 15
Viewing files........................................................................................................................................................ 15
Copying files ....................................................................................................................................................... 16
TruVu™ ET display screens........................................................................................................................................17
Setting timeouts ........................................................................................................................................................33
Viewing alarms ..........................................................................................................................................................34
To view alarms ................................................................................................................................................... 34
Viewing trends ...........................................................................................................................................................36
To view trends .................................................................................................................................................... 36
Creating or viewing schedules ..................................................................................................................................37
To set up scheduling functionality .................................................................................................................. 37
To create a schedule ......................................................................................................................................... 37
To view schedules.............................................................................................................................................. 40
Forcing values (CCN points only) ..............................................................................................................................42
Compliance ................................................................................................................................................................43
CE and UKCA Compliance ................................................................................................................................ 43
FCC Compliance................................................................................................................................................. 43
Document revision history ........................................................................................................................................44


TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
1
The TruVu™ ET display is a touchscreen device that you can attach to all Carrier Open controllers to view or
change its property values, schedule equipment, view trends and alarms, and more, without having to access the
system's server.
LED*
Connection indicator.
Power Input*
Port that connects to the power supply.
Comm Input
Port that connects to the controller.
Reset
Hold for 3 seconds to reboot the TruVu™ ET display device.
LAN Port
RJ-45 Ethernet connection to Service Port on TruVu™ controllers
USB OTG Port
Used for factory programming.
USB Port
Use for capturing screenshots, transferring files, upgrading the application, and
connecting to the controller (page 9) by i-Vu® XT or TruVu™ controllers only.
* Placement varies with size of unit
What is the TruVu™ ET display?

What is the TruVu™ ET display?
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
2
Specifications
TruVu™ ET display4
TruVu™ ET display7
TruVu™ ET display10
Power
24 Vdc, 1.0A
24 Vdc, 1.0A
24 Vdc, 1.0A
Display: TFT
Resolution
Brightness
Contrast ratio
Viewing angle
Max colors
Touch
4.3" TFT (Widescreen)
480 x 272 pixels (128 ppi)
400 cd/m (typ.)
1000:1 (typ.)
-75~50(H); -75~75(V)
16.7M (8-bit)
Projected Capacitive Multi-
Touch (P-CAP)
7" TFT (Widescreen)
1024 x 600 pixels (170 ppi)
320 cd/m (typ.)
1000:1 (typ.)
-75~70(H); -75~75(V)
16.7M (8-bit)
Projected Capacitive Multi-
Touch (P-CAP)
10.1" TFT (Widescreen)
1280 x 800 pixels (149 ppi)
350 cd/m (typ.)
800:1 (typ.)
-85~85(H); -85~85(V)
16.7M (8-bit)
Projected Capacitive Multi-
Touch (P-CAP)
Operating Conditions
-4°F to 140°F (-20°C to 60°C), 10% to 90% RH (non-condensing)
Front IP65 Water and Dust Proof (Rear: IP20); Vibration tested to IEC60068-2-64
Storage
Temperatures
-13°F to 158°F (-25°C to 70°C)
Communication
Comm Input
USB
USB OTG
LAN
EIA-485 based serial port for controller communication to Rnet
port for upgrades, screen captures, file transfers, and controller communication for i-Vu® XT
or TruVu™ controllers (for future use)
port for factory programming
RJ-45 Ethernet connection to Service Port on TruVu™ controllers
System
Processor
System Memory
Storage
OS: Android 6.0
Freescale Cortex A9 i.MX6 Dual Core 1 GHz
1GB LPDDR3 RAM to store variable data and LCD data.
8 GB on-board eMMC Flash memory to store program code and screen file
Mounting
Wall or panel mounting within the building interior
Wall mounting kit (7” and 10” only)

What is the TruVu™ ET display?
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
3
Listed by
CE (Class B), FCC (Class B), UL 60950, Vibration tested to EN60068-2-6, IP65 rated (front)
IP20 rated (rear)
Real-time clock
A 365-day real time clock/calendar chip; the time and date will be maintained for a minimum
of 72 hours after loss of power (at room temperature)
Device identification
The serial number is found on a label on the back of the TruVu™ ET display
Compliance
United States of America:
FCC CFR, Part 15, Class B
Canada:
Industry Canada Compliant, ICES-003, Class A
cUL Listed UL 916, PAZX7, Energy Management Equipment
Europe: Mark, UK:
EN50491-5-2:2009; Part 5-2: EMC requirements for HBES/BACS used in residential,
commercial and light industry environment
RoHS Compliant: 2015/863/EU
REACH Compliant

Mounting the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
4
The TruVu™ ET display must be mounted within the building interior. You can mount the TruVu™ ET display:
•In a panel with the controller or on the panel door
•On a wall within 500 feet (152 meters) from the controller
•Within 100 feet (30 meters) of its power supply
•With a wall mounting kit (7” and 10” only)
You can mount the panel using either of the two options below.
Option 1 - Panel mounting
1 Cut opening in the panel door to size specified in punchout table below.
Part #
Punchout Size, Width x Height
TruVu™ ET display-4
4.331 x 2.914 in. (11 x 7.4 cm)
TruVu™ ET display-7
6.9 x 4.646 in. (17.5 x 11.8 cm)
TruVu™ ET display-10
9.607 x 6.26 in. (24.4 x 15.9 cm)
Mounting the TruVu™ ET display

Mounting the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
5
2 Mount the TruVu™ ET display securing with the clips provided.
Option 2 - Backplane or VESA mounting
1 Refer to the drawings below to determine the proper mounting holes to use for each size TruVu™ ET display.
NOTE The TruVu™ ET display-4 does not use the standard VESA mounting holes.

Mounting the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
6
2 Use the screws provided to mount the backplate or to the VESA bracket.

Wiring the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
7
Wiring for power
Connect the TruVu™ ET display to either a:
•24 VDC power supply using 2-conductor wire 18 AWG.
•24 VAC power supply using a NSA-A/PS24-24V-S low voltage power supply
NOTE Must be within 100 feet (30 meters).
WARNING Do not apply line voltage (main).
CAUTION The TruVu™ ET display can share a power supply with the Carrier controller as long as:
•The power supply is DC power.
•You maintain the same polarity.
•You use the power source only for Carrier controllers.
NOTE Purchase a power supply from a third-party manufacturer.
Wiring the TruVu™ ET display

Wiring the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
8
Wiring for Communication - Rnet configuration
You can connect the TruVu™ ET display to a controller's Rnet port using 2-conductor wire 22 AWG. The Rnet can
have one TruVu™ ET display, plus ZS sensors and/or a wireless adapter that communicates with wireless sensors.
NOTE The TruVu™ ET display:
•Cannot share the Rnet with an Equipment Touch.
•Does not get its power from the Rnet; it must be powered by an external 24 Vdc DC power source.
•Must be within 500 feet (152 meters).
CAUTION The TruVu™ ET display can share a power supply with the controller as long as:
•The power source shared by the controller and TruVu ET display is DC power.
•The same polarity is maintained.
•The power source is used only for Carrier® controllers.

Wiring the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
9
CAUTION If the equipment is used in a manner not specified by the manufacturer, the protection provided
by the equipment may be impaired.
Wiring for Communication - Ethernet port connection
To connect to the Ethernet service port of a controller, connect a patch cable from the Ethernet port on the
TruVu™ ET display to the Ethernet service port on the controller.
NOTE Your controller must have drv_fwex_104.00.2182 or later for Ethernet service port functionality to work.
Wiring for Communication - USB port connection
This function is supported by TruVu™ controllers only. To connect to the USB service port of a controller, connect a
USB Type-A cable from the USB port on the TruVu™ ET display interface to the USB port on the controller.
NOTE You must have TruVu™ ET display driver version 107-XX-XXXX or later for USB port functionality to work.

Wiring the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
10
Interface selection
On startup, the TruVu™ ET display asks which connection type should be used.
NOTE: The USB Service Port option is available for future use by TruVu Dual IP Advanced Application controllers,
and VAV, VVTZC and VVTBP controllers (subject to availability).
The TruVu™ ET display remembers this selection the next time the interface is powered on. To change the
connection type, wait until the interface is attempting to connect and tap Cancel.

Setting up the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
11
After successfully connecting the power and communication wiring, one of the following appears:
○If you do not have custom screens, the System screen appears. See TruVu™ ET display screens.
○If you have custom screens for the TruVu™ ET display, the following screen appears while the files load.
Then the Home screen appears.
Touch to access the Application Settings without connecting to the controller. See TruVu™ ET display
screens for information on the Application Settings screen.
NOTE The TruVu™ ET display can take up to 20 seconds to start updating after communication is established,
and up to 20 seconds to indicate a loss of communication.
Setting up the TruVu™ ET display

Setting up the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
12
To edit the touchscreen settings
Changes to the display are made on the Quick Settings pane. To display the pane, swipe down from the top of the
touchscreen.
Brightness
Adjust the brightness of the screen by sliding the brightness control left or
right.
Screen Timeout
Adjust the length of time before the device goes to sleep. Tap Screen Timeout,
and then select the number of minutes.
When the device has been inactive for the time set, the screen darkens and
the user is logged out.
NOTE Use the Extended Screen Timeout to set longer screen timeouts. See
TruVu™ ET display screens (page 17).

Setting up the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
13
App Restart
Restart the TruVu™ ET display application on the device.
To update the touchscreen
To update the TruVu™ ET display software, do the following.
1 Download the latest TruVu™ ET display zip file and associated .MD5 file, for the appropriate model (4.3", 7" or
10"), to the root directory of your USB drive.
2 Insert the USB drive into the USB port on the TruVu™ ET display.
3 Press the Reset button on the TruVu™ ET display.
4 The touchscreen will automatically begin to install the updates as it boots up.
When installing or upgrading the application, you must clear the TruVu™ ET display cache before connecting to a
controller. See To clear the cache (page 14) for instructions.
NOTE: An "update_flag" file is written to the USB drive after the update in order to prevent an accidental upgrade
of the OS in the event the USB drive is left in the EQT2. If you are updating more than one EQT2 with the same
USB drive, you must manually delete this “update_flag” file from the USB drive after each update.

Setting up the TruVu™ ET display
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
14
To clear the cache
1 The cache must be cleared before a file appears on the device. If a file already appears on the device, go to
the Quick Settings pane, and tap App Restart before proceeding to the next step.
2 When the view file begins loading, tap Cancel.
3 When the Waiting for Connection screen appears, tap at the top, right of the screen.
4 Tap OK to clear the cache.
To update the device language
1 On the System screen in Settings, click Languages.
2 Select the desired language.

Working with files
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
15
With your USB drive connected through the USB port on the TruVu™ ET display, you can do the following:
•Save screenshots to the USB drive
•View any .pdf files from your USB drive on the TruVu™ ET display
•Copy files from the USB drive to the TruVu™ ET display
Capturing screenshots
You can capture and save screenshots of the display to a USB drive.
To take a screenshot
1 Insert your USB drive into the USB port of the TruVu™ ET display.
2 Tap the Screenshot button on the TruVu™ ET display screen.
NOTES:
•The file is saved to the /screenshots folder on your USB drive.
•You can drag the screenshot icon to any location on the screen.
Viewing files
PDF files from your USB drive can be viewed from the Quick Settings pane.
1 To display the pane, swipe down from the top of the touchscreen.
2 To open the .pdf viewer, click the PDF Viewer icon.
3 Browse to the desired file either on the USB drive or that have been copied to the TruVu™ ET display using
Copy Files.
Working with files

Working with files
TruVu™ ET Display (part no. EQT2) ©2022 Carrier.
Installation and Start-up Guide All rights reserved.
16
Copying files
You can transfer files from your USB drive to the TruVu™ ET display device.
1 Display the Quick Settings pane by swiping down from the top of the touchscreen.
2 Click the File Copy icon.
3 Browse to the desired file on the USB drive and click OK.
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