Carrier Truvu et display7 Installation manual

TruVu™ ET Display (part# EQT3)

Installation and Start-up Guide

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Community website, or your local Carrier office.

Important changes are listed in Document revision history at the end of this document.

Contents

What is the TruVu™ ET display? ................................................................................................................................. 1

Specifications ........................................................................................................................................................2

Mounting the TruVu™ ET display ................................................................................................................................ 4

Wiring the TruVu™ ET display ..................................................................................................................................... 6

Wiring for power....................................................................................................................................................6

Wiring for Communication - Rnet configuration..............................................................................................7

Wiring for Communication - Ethernet port connection...................................................................................9

Wiring for Communication - USB port connection...........................................................................................9

Interface selection................................................................................................................................................9

Setting up the TruVu™ ET display.............................................................................................................................10

To edit the touchscreen settings ..................................................................................................................... 10

To update the touchscreen .............................................................................................................................. 12

To clear the cache...............................................................................................................................12

To update the device language ....................................................................................................................... 13

Working with files ......................................................................................................................................................14

Capturing screenshots ...................................................................................................................................... 14

Viewing files........................................................................................................................................................ 14

Copying files ....................................................................................................................................................... 15

TruVu™ ET display screens........................................................................................................................................16

Setting timeouts ........................................................................................................................................................32

Viewing alarms ..........................................................................................................................................................33

To view alarms ................................................................................................................................................... 33

Viewing trends ...........................................................................................................................................................35

To view trends .................................................................................................................................................... 35

Creating or viewing schedules..................................................................................................................................36

To set up scheduling functionality .................................................................................................................. 36

To create a schedule......................................................................................................................................... 36

To view schedules.............................................................................................................................................. 39

Forcing values (CCN points only) ..............................................................................................................................41

Compliance ................................................................................................................................................................42

CE Compliance ................................................................................................................................................... 42

FCC Compliance................................................................................................................................................. 42

Document revision history ........................................................................................................................................43

The TruVu™ ET display is a touchscreen device that you can attach to all Carrier Open controllers to view or

change its property values, schedule equipment, view trends and alarms, and more, without having to access the

system's server.

Reset Hold for 3 seconds to reboot the TruVu™ ET display device.

Wi-Fi Antenna For future use

Power LED Power indicator

Power Input* Port that connects to the power supply

LAN Port RJ-45 Ethernet connection to Service Port on TruVu™ controllers

Comm Input Port that connects to the controller

USB OTG Port Micro-USB port used for factory programming

Rnet Com EIA-485 based serial port for controller communication to Rnet

USB Port Type A USB port used for capturing screenshots, transferring files, upgrading the

application, and connecting to the controller (page 9) by i-Vu® XT or TruVu™

controllers only

What is the TruVu™ ET display?

Specifications

TruVu™ ET display7

TruVu™ ET display10

Power

24 VDC (±15%), 1 A, Class 2 24 VDC (±15%), 1 A, Class 2

Display: TFT

Resolution

Brightness

Contrast ratio

Viewing angle

Max colors

Touch

7" TFT (Widescreen)

1024 x 600 pixels (170 ppi)

320 cd/m (typ.)

1000:1 (typ.)

-75~70(H); -75~75(V)

16.7M (8-bit)

Projected Capacitive Multi-Touch (P-CAP)

10.1" TFT (Widescreen)

1280 x 800 pixels (149 ppi)

350 cd/m (typ.)

800:1 (typ.)

-85~85(H); -85~85(V)

16.7M (8-bit)

Projected Capacitive Multi-Touch (P-CAP)

Operating Conditions

-4°F to 122°F (-20°C to 50°C), 10% to 90% RH (non-condensing)

Front IP65 Water and Dust Proof (Rear: IP20); Vibration tested to IEC60068-2-64

Storage

Temperatures

-13°F to 158°F (-25°C to 70°C)

Communication

Comm Input

USB

USB OTG

LAN

2-wire EIA-485 port for connection to the Rnet sensor network (115kbps)

Port for upgrades, screen captures, file transfers, and controller communication for i-Vu® XT

or TruVu™ controllers

Port for factory programming (firmware upgrades)

RJ-45 Ethernet connection to Service Port on TruVu™ controllers

System

Processor

System Memory

Storage

OS: Android 11.0

MT8365 Quad-core Cortex-A53 up to 2.0GHz

3 GB LPDDR4 RAM to store variable data and LCD data.

32 GB onboard eMMC Flash memory to store program code and screen file

Mounting

Wall or panel mounting within the building interior

Wall mounting kit (7” and 10” only)

What is the TruVu™ ET display?

Certifications

Europe: Mark, UK:

CE (Class B), FCC (Class B), CSA 62368-1, ANSI/UL 62368-1, IEC 62368-1, Vibration tested to

EN60068-2-6, IP65 rated (front) IP20 rated (rear)

Real-time clock

A 365-day real time clock/calendar chip; the time and date will be maintained for a minimum

of 72 hours after loss of power (at room temperature)

Device identification

The serial number is found on a label on the back of the TruVu™ ET display

Mounting the TruVu™ ET display

The TruVu™ ET display must be mounted within the building interior. You can mount the TruVu™ ET display:

•In a panel with the controller or on the panel door

•On a wall within 500 feet (152 meters) from the controller

•Within 100 feet (30 meters) of its power supply

•With a wall mounting kit (7” and 10” only)

You can mount the panel using either of the two options below.

Option 1 - Panel mounting

1 Cut opening in the panel door to size specified in punchout table below.

Part #

Punchout Size, Width x Height

TruVu™ ET display-7 6.9 x 4.646 in. (17.5 x 11.8 cm)

TruVu™ ET display-10 9.607 x 6.26 in. (24.4 x 15.9 cm)

Mounting the TruVu™ ET display

2 Mount the TruVu™ ET display securing with the clips provided.

Option 2 - Backplane or VESA mounting

1 Refer to the drawings below to determine the proper mounting holes to use for each size TruVu™ ET display.

2 Use the screws provided to mount the backplate or to the VESA bracket.

Wiring the TruVu™ ET display

Wiring for power

Connect the TruVu™ ET display to either a:

•24 VDC power supply using 2-conductor wire 18 AWG.

•24 VAC power supply using a NSA-A/PS24-24V-S low voltage power supply

NOTE Must be within 100 feet (30 meters).

WARNING Do not apply line voltage (main).

CAUTION The TruVu™ ET display can share a power supply with the Carrier controller as long as:

•The power supply is DC power.

•You maintain the same polarity.

•You use the power source only for Carrier controllers.

NOTE Purchase a power supply from a third-party manufacturer.

Wiring the TruVu™ ET display

Wiring for Communication - Rnet configuration

You can connect the TruVu™ ET display to a controller's Rnet port using 2-conductor wire 22 AWG. The Rnet can

have one TruVu™ ET display, plus ZS sensors and/or a wireless adapter that communicates with wireless sensors.

NOTE The TruVu™ ET display:

•Cannot share the Rnet with an Equipment Touch.

•Does not get its power from the Rnet; it must be powered by an external 24 Vdc DC power source.

•Must be within 500 feet (152 meters).

CAUTION The TruVu™ ET display can share a power supply with the controller as long as:

•The power source shared by the controller and TruVu ET display is DC power.

•The same polarity is maintained.

Wiring the TruVu™ ET display

•The power source is used only for Carrier® controllers.

CAUTION If the equipment is used in a manner not specified by the manufacturer, the protection provided

by the equipment may be impaired.

Wiring the TruVu™ ET display

Wiring for Communication - Ethernet port connection

To connect to the Ethernet service port of a controller, connect a patch cable from the Ethernet port on the

TruVu™ ET display to the Ethernet service port on the controller.

NOTE Your controller must have drv_fwex_104.00.2182 or later for Ethernet service port functionality to work.

Wiring for Communication - USB port connection

This function is supported by TruVu™ controllers only. To connect to the USB service port of a controller, connect a

USB Type-A cable from the USB port on the TruVu™ ET display interface to the USB port on the controller.

NOTE You must have TruVu™ ET display driver version 107-XX-XXXX or later for USB port functionality to work.

Interface selection

On startup, the TruVu™ ET display asks which connection type should be used.

NOTE: The USB Service Port option is available for use by TruVu™ controllers, only.

The TruVu™ ET display remembers this selection the next time the interface is powered on. To change the

connection type, wait until the interface is attempting to connect and tap Cancel.

Setting up the TruVu™ ET display

After successfully connecting the power and communication wiring, one of the following appears:

○If you do not have custom screens, the System screen appears. See TruVu™ ET display screens (page

16).

○If you have custom screens for the TruVu™ ET display, the following screen appears while the files load.

Then the Home screen appears.

Touch to access the Application Settings without connecting to the controller. See TruVu™ ET display

screens (page 16) for information on the Application Settings screen.

NOTE The TruVu™ ET display can take up to 20 seconds to start updating after communication is established,

and up to 20 seconds to indicate a loss of communication.

To edit the touchscreen settings

Changes to the display are made on the Quick Settings pane. To display the pane, swipe down from the top of the

touchscreen.

Setting up the TruVu™ ET display

Brightness

Adjust the brightness of the screen by sliding the brightness control left or

right.

Screen Timeout

Adjust the length of time before the device goes to sleep. Tap

Screen Timeout

and then select the number of minutes.

When the device has been inactive for the time set, the screen darkens and

the user is logged out.

NOTE

Use the Extended Screen Timeout to set longer screen timeouts. See

TruVu™ ET display screens (page 16).

Setting up the TruVu™ ET display

App Restart

Restart the TruVu™ ET display application on the device.

To update the touchscreen

To update the TruVu™ ET display software, do the following.

NOTE: You must have a USB drive that is FAT32 compatible and no more than 32GB.

1 Download the latest TruVu™ ET display zip file and associated .MD5 file, for the appropriate model, to the

root directory of your USB drive.

2 Insert the USB drive into the USB port on the TruVu™ ET display.

3 Swipe the screen on top to open the Quick Pane menu and select OTA Updater.

4 Click Update Image when it becomes enabled.

5 Select the radio button on the available firmware to begin the installation.

6 After the installation, select Reboot Now.

To clear the cache

1 The cache must be cleared before a file appears on the device. If a file already appears on the device, go to

the Quick Settings pane, and tap App Restart before proceeding to the next step.

2 When the view file begins loading, tap Cancel.

Setting up the TruVu™ ET display

3 When the Waiting for Connection screen appears, tap at the top, right of the screen.

4 Tap OK to clear the cache.

To update the device language

1 On the System screen in Settings, click Languages.

2 Select the desired language.

Working with files

With your USB drive connected through the USB port on the TruVu™ ET display, you can do the following:

•Save screenshots to the USB drive

•View any .pdf files from your USB drive on the TruVu™ ET display

•Copy files from the USB drive to the TruVu™ ET display

Capturing screenshots

You can capture and save screenshots of the display to a USB drive.

To take a screenshot

1 Insert your USB drive into the USB port of the TruVu™ ET display.

2 Tap the Screenshot button on the TruVu™ ET display screen.

NOTES:

•The file is saved to the /screenshots folder on your USB drive.

•You can drag the screenshot icon to any location on the screen.

Viewing files

PDF files from your USB drive can be viewed from the Quick Settings pane.

1 To display the pane, swipe down from the top of the touchscreen.

2 To open the .pdf viewer, click the PDF Viewer icon.

3 Browse to the desired file either on the USB drive or that have been copied to the TruVu™ ET display using

Copy Files.

Working with files

Copying files

You can transfer files from your USB drive to the TruVu™ ET display device.

1 Display the Quick Settings pane by swiping down from the top of the touchscreen.

2 Click the File Copy icon.

3 Browse to the desired file on the USB drive and click OK.

TruVu™ ET display screens

The TruVu™ ET Display displays the system screens below, in addition to any custom-designed screens. System screens

live in the app.

To create custom screens, you must install ViewBuilder v7.0 or later with the latest cumulative patch. In ViewBuilder, add

the appropriate TruVu™ ET Display size to the Custom Touch Initialization Properties window as follows.

Name

Width

Height

Pixels Per Inch

EQT3 - 7 1024 600 170

EQT3 - 10 1280 800 149

NOTE

If you do not have custom screens, you cannot see any screens or buttons pertaining to module settings,

schedules, trends, or alarms, and you cannot change the current user.

Screen name

Description

Displays if the screen you selected requires a password. Enter your password, then touch

Done

Each screen is programmed with one of the following password levels:

A screen requiring this

password level...

Can be accessed by...

User A user logged in with the User, Admin, or Factory

password

Admin A user logged in with the Admin or Factory password

Factory A user logged in with the Factory password

No password Anyone

TruVu™ ET display screens

Screen name

Description

System

Displays the BACnet device instance number, the controller's date and time, temperature read

from the controller's prime variable, and zone color. Touch a button to jump to the

Settings

Module Status

Schedule

Browser, Trends

, or

Alarms

screen. Touch the camera ( ) to capture

a screenshot (page 14).

Settings

Touch an option to jump to

Module Settings

Application Settings

, or to change the current user.

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