Casa Systems Verizon User manual

DOC-3198-01
Document Revision 3.1.0
October 2021
Verizon 4G LTE
Network Extender 3
for Enterprise
User Guide

© 2021 Casa Systems, Inc.
All rights reserved. Licensed software products are owned by Casa Systems or its suppliers and are protected
by United States copyright laws and international treaty provisions.
The information regarding the product in this manual is subject to change without notice. All statements,
information, and recommendations in this manual are believed to be accurate but are presented without
warranty of any kind, express or implied. Users must take full responsibility for their application of the product.
In no event shall Casa or its suppliers be liable for any indirect, special, consequential, or incidental damages,
including, without limitation, lost profits or loss or damage to data arising out of the use or inability to use this
manual, even if Casa or its suppliers have been advised of the possibility of such damages.

User Guide
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Contents
Preface
About this guide .................................................................................................... vi
Document revision history.............................................................................. vii
Corporate facility ............................................................................................ vii
Personal and Product Safety ...............................................................................viii
Site Safety......................................................................................................viii
Materials ........................................................................................................viii
Electrical ......................................................................................................... ix
Shipping, Transport, and Manual Handling..................................................... ix
Installation........................................................................................................ x
Maintenance .................................................................................................... x
Environment..................................................................................................... x
Grounding ....................................................................................................... xi
Technical documentation ................................................................................ xi
Safety Warnings............................................................................................. xii
Chapter 1. Getting Started
Introduction ....................................................................................................... 1-2.
System Requirements ................................................................................. 1-3.
Network Extender Basics ............................................................................ 1-4.
Chapter 2. Installation
Unpacking the box ............................................................................................ 2-2.
Required fasteners (not provided) .............................................................. 2-3.
Installing the wall bracket .................................................................................. 2-3.
Securing the mounting bracket to the wall ........................................................ 2-4.
Securing the mounting bracket to a dropped ceiling ......................................... 2-7.

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Network Extender 3
User Guide
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Connecting the cables .....................................................................................2-11.
Optional mounting configurations ............................................................. 2-13.
Startup sequence ............................................................................................ 2-14.
Indoor GPS antenna ....................................................................................... 2-18.
INT/EXT antenna ............................................................................................ 2-20.
PoE device ...................................................................................................... 2-21.
Making a call ................................................................................................... 2-23.
Chapter 3. Web GUI
PC requirements ............................................................................................... 3-2.
Admin website access ...................................................................................... 3-2.
LMT port ...................................................................................................... 3-3.
Same network ............................................................................................. 3-5.
Admin website overview ................................................................................... 3-6.
Sign in ......................................................................................................... 3-6.
Change admin password upon first sign in ................................................. 3-7.
Setting a password ..................................................................................... 3-7.
Security questions ....................................................................................... 3-8.
Setting a security answer ............................................................................ 3-8.
GUI header bar ........................................................................................... 3-9.
4G service state management .................................................................. 3-10.
Network Extender alarms ...........................................................................3-11.
Dashboard ................................................................................................ 3-12.
Chapter 4. Configuration
Firewall settings ................................................................................................ 4-2.
Firewall rules for business ................................................................................ 4-4.
Chapter 5. Troubleshooting
Status LEDs ...................................................................................................... 5-2.
Alarm troubleshooting ....................................................................................... 5-3.

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User Guide
User Guide v
Chapter 6. Specifications
General information ...........................................................................................6-1.
Physical and Environmental ..............................................................................6-1.
Frequency bands ...............................................................................................6-2.
Supported services ............................................................................................6-2.

Contents
Network Extender 3
User Guide
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User Guide
vi
Preface
About this guide
The Network Extender 3 User Guide is intended for system administrators, support
engineers, and operators who are responsible for basic installation and configuration
of Network Extender units. Users who perform these tasks should be familiar with the
Apex hardware and software capabilities, as well as have experience with both 3G and
4G technologies.
The following chapters are provided in this guide:
For information about See
Getting Started Chapter 1.
Installation Chapter 2.
Web GUI Chapter 3.
Configuration Chapter 4.
Troubleshooting Chapter 5.
Specifications Chapter 6.

Preface
Network Extender 3
User Guide
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Document revision history
This document supports the following Network Extender 3 software. See the Casa
Systems – Apex eFemto Small Cell Release Notes for additional information on new
functionality not yet covered in this guide.
• Revision 1.0.0 — April 2021; initial version, R4.9.24.1
• Revision 2.0.0 — May 2021; revised version, R4.9.29
• Revision 3.0.0 — September 2021; initial version, R4.10.8
• Revision 3.1.0 — October 2021; revised version, R4.10.8
Corporate facility
Casa Systems, Inc.
100 Old River Road
Andover, MA 01810
Tel.: [phone]
World Wide Web: www.casa-systems.com

Preface
User Guide
User Guide viii
Personal and Product Safety
This product safety information includes U.S. directives that you must follow. All
applicable OSHA regulations and standards shall be followed.
The installation, maintenance, or removal of telecommunications equipment requires
qualified, experienced personnel. Installation instructions are written for such
installation personnel.
Site Safety
Site construction shall be design-approved and certified by engineers who have valid
and up-to-date P.E. license approval with the National Society of Professional
Engineers.
Workers shall evaluate site safety as per all applicable safety ordinances and
requirements including, but not limited to OSHA, NFPA 70, and applicable building
code requirements prior to, during, and after completion. Workers shall not conduct
product work until and unless the site is in full safety compliance with associated
regulatory requirements.
Materials
Workers shall use only approved materials that comply with applicable safety and
environmental requirements. All materials shall be deployed in accordance with all
applicable safety requirements, and according to manufacturer instruction. Workers
shall not install any materials that are intrinsically unsafe, or have shipping, handling,
or installation instructions that are intrinsically unsafe.

Preface
Network Extender 3
User Guide
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Electrical
This product contains hazardous energy levels as defined by UL 60950. Care must be
taken as injury to personnel or damage to the equipment could result from mistakes.
Maintenance should only be carried out by approved workers who have adequate
training and understanding and are familiar with the required procedures and
instructions.
In addition to all applicable safety requirements, workers shall abide by the latest
edition of NFPA 70 national electrical code. Certified and licensed Electricians and
Power Limited Technicians shall perform electrical work as required by applicable
regulatory requirements.
All structural materials shall be grounded, and all input and outputs shall have built-in
isolation from the network as per NFPA 70 standards and client-approved standards.
All connectivity and input and output hardware ports that connect to external power
sources shall be designed and installed to meet national safety and regulatory
requirements.
Shipping, Transport, and Manual Handling
Worker shall assure they understand and abide by all associated regulatory and
standards instruction applicable to shipping, transport and handling of product,
including but not limited to OSHA and all associated documentation for product
shipping, transport, and manual handling requirements.
Worker shall assure adequate and approved shipping, transport, and handling
procedures are utilized to maintain safety.