Casa Systems NetComm NTC-500 User manual

5G INDUSTRIAL
IOT ROUTER
NTC-500
Quick Start Guide

1 x Text
2
NTC-500
5G Industrial IoT Router
1 x NTC-501/
NTC-502 Router
1 x Welcome card
1 x Two-way
Terminal Block
1 x Compliance
leaet
1 x 1m
Ethernet cable
1 x DIN Rail
Mounting Bracket
WHAT’S IN THE BOX
GETTING STARTED
This quick start guide will help to get you up and running with your new
NetComm NTC-500 router. Further advanced conguration can be found in
the NTC-500 User Manual.
WHAT YOU’LL NEED
Depending on your chosen setup you may need certain components to congure your
device correctly, such as:
› An external power supply unit for the NTC-500 router.
› External antennas with an SMA male connection.
› A athead screwdriver for terminating power input wires.
› A laptop or PC for setup and advanced conguration.
› Additional fasteners and screwdrivers for specic wall or rail mounting.

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NTC-500
5G Industrial IoT Router
DEVICE OVERVIEW
1 2 3 4
5 6 7
NO. INTERFACE DESCRIPTION
1Two-way terminal block
connector
Connect power source wires here. Power wires may be terminated
on optional terminal block and connected to DC input jack. Refer to the
Installing your router section for further information.
2Factory Reset Button Press and hold for less than 5 seconds to reboot to normal mode.
Press and hold for 5 to 15 seconds to reboot to recovery mode.
Press and hold for 15 to 25 seconds to reset the router to factory
default settings.
32.5Gbps RJ45 Ethernet port Connect one device or several devices via a network switch here.
4USB-C port Provides USB connectivity for debugging.
5Antenna sockets SMA female connector for cellular antennas.
6SIM card tray Insert SIM card here.
7SIM eject button Press with a SIM removal tool to eject the SIM card tray.

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NTC-500
5G Industrial IoT Router
LED INDICATORS
The NTC-500 uses nine LEDs to display the current system and connection status.
CUSTOM
SIGNAL
12
5G4G
LED NAME COLOUR STAT E DESCRIPTION
Power
Off Power off
Blinking Router starting up
On Power on
SIM
Off No SIM detected
Blinking SIM error
On SIM installed and working
4G Network
Off No 4G connection
Blinking Connecting to 4G network
On 4G connected
5G Network
Off No 5G connection
Blinking Connecting to 5G network
On 5G connected
Signal Strength
Off No signal
One Lit Poor signal
Two Lit Fair signal
Three Lit Good signal
Custom 1 (NTC-502)
Off No 3G connection
Blinking Connecting to 3G network
On 3G connected
Custom 1 (NTC-501) Customizable Programmable LED for custom use
Custom 2 Customizable Programmable LED for custom use

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NTC-500
5G Industrial IoT Router
INSTALLING YOUR ROUTER
1. INSERT THE SIM CARD
Before inserting the SIM card, examine the SIM for signs of damage or deformation
that could prevent it being safely inserted or cause it to become stuck in the router.
Examine the gold contact points of the SIM for signs of wear or damage that may
prevent it from working correctly.
Use a thin pointed implement such as a paper clip, pen, or SIM eject tool to press the
SIM eject button which ejects the SIM card tray. Place the SIM card in the tray and
then insert the loaded tray into the SIM card slot with the gold side facing up. The SIM
tray should slide easily into the slot, do not force the loaded SIM tray into the slot.

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NTC-500
5G Industrial IoT Router
2. AT TACH ANTENN AS
The router is tted with four SMA female antenna connectors. Attach antennas
tted with a SMA male connector by turning them in a clockwise direction.
Refer to the Device Overview section for the antenna socket layout.
For best performance, align the
antennas as shown below.
Rotate
Clockwise

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NTC-500
5G Industrial IoT Router
3. MOUNT THE ROUTER
Choosing a location
Try to mount your router in a location that is both aesthetically pleasing and will
provide the best possible signal strength with your chosen antennas. If you nd the
signal strength is weak, try adjusting your antennas (if adjustable), mounting them
differently or changing their orientation.
The signal strength LEDs update within a few seconds of a rolling average
signal strength reading. When selecting a location for the router, please allow
up to 20 seconds for the signal strength LEDs to update before repositioning.
Mount your router in a suitable location using the options below:
Wall mount
Your router can be mounted without using the DIN Rail mounting bracket.
Use a minimum of two screws (5mm diameter) through the holes on either
side of the device.

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NTC-500
5G Industrial IoT Router
DIN Rail mounting bracket
The DIN rail mounting bracket offers multiple options to mount your router.
1
V
2 3 4
4 x mounting holes allow you to secure the DIN bracket to a
wall, using a minimum of two screws (3.5mm diameter).
V Bend allows you to snap the DIN bracket onto the middle
of a DIN rail rather than sliding it onto the end.

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NTC-500
5G Industrial IoT Router
Clip the router into the bracket as follows:
1
2

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NTC-500
5G Industrial IoT Router
Wall mounted via DIN bracket
Ceiling mounted via DIN bracket