Catchbox Catchbox Plus User manual

Catchbox Plus
User Manual
Copyright 2022 Catchbox SIA version 1.0
Cube Cover with ViralO™ Hub Receiver
Cube Transmitter
Cube Wireless Charger Clip Transmitter
1. Safety instructions
2. Product description
2.1. Overview
2.2. DECT Wireless Standard
3. System products
3.1. Hub Receiver
3.2. Cube Transmitter
3.3. Clip Transmitter
4. Troubleshooting
5. Maintenance, storage and disposal
6. Certication
Contents
2
4
5
15
16
18

Notice
Warning
Caution
1. Safety instructions
Before using the product, read and understand the user manual and inform others of proper usage.
Not heeding these warnings may lead to serious injury or property damage.
Magnets produce a far-reaching, strong magnetic eld. Keep magnets away from
devices and objects that could be damaged by strong magnetic elds,
like laptops and other electrical equipment.
The use of other antennas than those provided by the manufacturer is strictly prohibited.
This product contains magnets which could aect the functioning of pacemakers and other
electronic implants. These could stop working or switch into test mode, causing illness.
If you wear these devices keep sucient distance to magnets. Warn others who wear
these devices from getting too close to magnets.
Operating or storing this product at temperatures above 50 degrees Celsius or 122 degrees
Fahrenheit will cause the locking mechanism to fail permanently.
Do not throw the Cube in long passes (>5 m / 16 ft) or hard passes.
Do not place the product near heat sources such as heating ducts or radiators and do not expose
it to direct sunlight, excessive dust, moisture, rain, mechanical vibrations or shock.
Avoid excessive volume. Do not exceed 70dBa for airborne noise.
Operate the equipment only with the included power supply.
Clean the equipment with a moistened (not wet) cloth only.
Be sure to disconnect the equipment from the power outlet before cleaning the equipment.
Unplug the apparatus during lightning storms or when not in use.
Protect the power supply cord from being walked on or pinched.
The equipment should be opened, serviced, and repaired by qualied service personnel only.
Do not attempt to modify this product or its accessories and use only accessories
and attachments, like antennas and power supply, specied by the manufacturer.
Changes or modications to the equipment not expressly approved by manufacturer can void
the warranty and user’s authority to operate the equipment.
Wireless Charger uses strong electromagnetic eld to operate. Keep the equipment away
from metallic objects as those can heat up and cause injury or property damage.
Do not use near water. Use equipment indoors only. If the equipment comes into
contact with a liquid, turn o the product, shut down the sound system and disconnect
the power cable from the power outlet immediately.
Properly lock the into the Cover before use. Always use the Cover and the
foam cap on the Cube Transmitter, when using the product.
Do not use in situations with fragile objects, hot liquids,
or people susceptible to injury, like the very young or old.
Do not throw the Cube at peoples’ heads and always make sure everyone
is aware of the situation before throwing.
Follow all warnings and instructions on the product and in this manual.
Keep this user manual and always include it when passing the equipment on to third parties.
2

Throwing the Cube
To throw the Cube microphone, nd someone in the audience who wants to ask a question or make
a comment. Make sure that the person and those around them are aware of the situation and are
prepared to catch.
Short, underhand passes of up to 5 m / 16 ft distance are recommended.
If someone farther away has a question, try to get the entire audience involved by
having members pass the Cube short distances to the person who wants it.
This is a great way to activate the crowd.
Improper throwing and use of the device can lead to serious injury and/or property
damage. Do not throw at peoples’ heads and always make sure everyone is aware
of the situation before throwing. Do not use in situations with fragile objects,
liquids, or people susceptible to injury. Do not kick or hit the Cube.
3

2.1. Overview
The Plus is Catchbox's agship wireless microphone system that is designed for simple hybrid
meetings to large and complex multi-room installations.
Please check the front page to see the full list of the Plus system components.
Catchbox Cube is equipped with unique patented Automute technology turns o the audio signal
when the microphone is being thrown ensuring the system doesn’t make any unwanted noises when
passed around (US Patent: US9936319B2).
All Cube Covers and Foam caps are treated with Polygiene ViralO technology. ViralO is an
antimicrobial technology that reduces over 99% of microbes present on fabric. The treated fabrics
are skin-friendly and do not interfere with the natural bacterial ora of the skin. ViralO is always
on and thus ensures your Cube mic is always ready for use.
2.2. DECT wireless standard overview
DECT is an acronym for Digital Enhanced Cordless Telecommunications. DECT standard uses a
distributed Dynamic Channel Allocation (DCA) algorithm to automatically and dynamically (during
the use of the product) select the transmission frequency from the designated frequency band.
It helps to avoid potential interference with other DECT-enabled devices. However, other
DECT-enabled devices such as cordless phones or translation systems may cause interference if
used close to the Catchbox Plus system. The wireless range of Catchbox Plus product is 100 m /
330 ft under ideal working conditions (Line of Sight). However, indoor obstacles like walls, furniture
and people may reduce the eective range.
DECT standard uses the following frequency bands:
1.880 to 1.900 GHz in Europe
1.920 to 1.930 GHz (DECT 6.0) in the United States and Canada
1.893 to 1.906 GHz (J-DECT) in Japan
Other regions in the world may use dierent spectrum allocations. Please check the actual
frequency band with your local authority.
Improving wireless signal strength
Users can improve the performance of the system through the following measures:
Ensure that there are no objects or walls between the Transmitter and the Receiver
Decrease the distance between the Transmitter and the Receiver
Don’t place the Transmitter and the Receiver in dierent rooms
Don’t place the Receiver in a closed area, like inside a cupboard (especially metallic).
2. Product description
4

3.1. Hub Receiver
The Hub is a two-channel microphone receiver at the heart of the Plus system.
Manage your mics through the intuitive graphical UI, connect and monitor your systems
via API or utilize built-in Dante™ audio over IP
3.1.1. Hub operating elements and connections
1. Status LED
2. Display
3. System menu
4. Back button
5. Navigation buttons
6. Press to open or to conrm
7. USB-C Power, Audio In/Out
8. 3.5mm Auxiliary input
9. XLR Mic 2 Balanced audio output
10. XLR Mic 1 Balanced audio output
11. RCA Mixed Unbalanced audio output
3. System products
7 8 9 10 11
1 2 3 4 5 6
5

3.1.2. Hub connectivity
Turning on the Hub
Depending on your setup the Receiver will be powered by the included Power supply or by the
computer’s USB port. LED on the top surface will light up indicating the device is on.
Connecting the Hub to mixer, speakers or computer
For using each wireless channel separately use Balanced audio outputs Mic 1 and Mic 2.
For using Mixed audio output use Unbalanced audio output RCA OUT. Mixed audio output mixes
both wireless channels, Auxiliary-in and USB-In if the Catchbox Hub is selected as a Output device
on your computer.
For using USB digital audio output use USB Audio Out output. Plug the USB data cable to the com-
puter's USB port and on your computing device select Catchbox USB audio device as the input.
USB out mixes both wireless channels and Auxiliary in channel.
3.1.3. Hub status LED behaviour
O
Green
Amber
Amber blinking
Not powered
Power on, Transmitters paired to Hub
Power on, No transmitters connected to Hub
In pairing mode
6

3.1.4. Hub displays
Output screen
The Output screen appears when the Hub is switched-on or after a long press of Back button.
Hub screen displays are structured into Output and Input screens. Output screen gives an easy
access to control volume levels for all of the outputs of the Hub and Input screen allows to manage
wireless channel gain level and channel settings as well as gives an overview of other inputs
1. Audio level for a specic channel
2. Selected output
3. Selected output volume, press Conrm to Mute
4. Mute Icon
5. Audio level display
OUTPUT
1 CUBE
2 CLIP
AUX-IN
USB-IN
master
usb out
xlr out
rca out
1 2 4
3
5
7

Input screen
The Input screen is default view for all of the possible inputs to the Hub.
3.1.5. Hub menu Settings
CUBE
5
1
2
3 6 7 8 9
OUTPUT
1 CUBE
2 CLIP
AUX-IN
USB-IN
4
8
5. 5-step display for the RF signal level
6. Name of selected Input channel
7. Gain for selected Input channel
8. Audio level display
9. Settings of selected Input channel
1. Name of the paired transmitter
2. Appears if USB-IN in used with computer
3. Appears if Auxiliary in jack is used
4. Expected remaining battery life of the connected transmitter
Initiate pairing
Select the Wireless channel in which you want to pair a new Catchbox transmitter. Go into the
channel setting, choose "Pairing" and activate it by selecting "Start".
Mute function
To activate Mute for any input or output channel select the desired channel and press Conrm
button. To deactivate Mute on the selected channel, press Conrm once more.
Volume control
To control any input or output channel navigate to the desired channel and select the volume meter.
For volume up press the Navigation button up and for volume down press the Navigation button
down.
Stealth mode
To activate Stealth mode (disables buttons and display) press the System menu button, select
System settings, Stealth mode, and conrm Activate. To disable the Stealth mode, press and hold
the up and down Navigation buttons simultaneously.

3.2. Cube Transmitter
Make sure everyone can be heard and all participants can contribute to the conversation. The
throwable cube microphone makes it easy to 'mic the whole room' in a dynamic, enjoyable and
cost-eective way.
3.2.1. Cube operating elements and connections
3.2.2. Cube Status LED behaviour
1. Pairing button - long press to initiate pairing
2. Link LED
3. Battery status LED's
4. Power button - long press for to turn transmitter on/o, short press for Battery life
5. Microphone element
6. Power jack (USB-C)
5
6
O
Green
Amber
Amber blinking
Not powered
Power on, Transmitters paired to Hub
Power on, No transmitters connected to Hub
In pairing mode
9
1
2
3
4

3.2.3. Cube locking mechanism
The locking mechanism is composed of two magnets that attract each other when correctly aligned.
Remove the Transmitter from the outer Cover by twisting it 90 degrees and pulling upwards. This
motion will misalign the internal magnets and allow for easy removal of the Transmitter unit.
3.2.4. Using Cube
To use the Cube, simply speak into the foam cap located on top of the Transmitter. An optimal
distance of 20 cm / 8 in will provide the clearest sound while not blocking the face of the person
speaking.
1 2
345
Avoid using the Cube near louspeakers as this can cause audio feedback.
10

3.2.5. Charging Cube
Charging Cube with USB cable
Plug the Power supply to AC mains outlet and connect it to the USB-C socket located on the rear of
the Transmitter. LEDs on the front of the Transmitter will light up indicating the state of charge of
the battery. Blinking will indicate the charging process is ongoing. When all LEDs are steadily lit the
battery is fully charged.
Charging Cube with Wireless Charger
Plug the included Power supply to AC mains outlet and connect it to the USB-C socket on the
Wireless Charger. White LED on the Wireless Charger will turn on indicating that device is
powered. Place the Cube (securely attached inside the Cover) in its natural position to start the
charging. Always ensure there are no foreign objects located between the Cube and the surface of
the Wireless Charger.
Always use the included Power supply to power the Wireless charger. Other devices may
provide insucient amount of power which will result in long charging time.
Wireless charger emits strong electromagnetic eld which could aect the functioning of
pacemakers and other electronic implants. These could stop working or switch into test
mode, causing illness. If you wear these devices keep sucient distance to device and
warn others who wear these devices from getting too close to the device.
Wireless Charger is optimized for charging only Cube and will not charge other
electronic devices such as mobile phones. Don’t place electronic devices with the
Wireless Chargers as doing so may damage the Wireless Charger and/or the device
placed on it.
11

3.3. Clip Transmitter
Our innovative Clip microphone houses a powerful omnidirectional microphone in a compact,
user-friendly design. Clip can be worn by a teacher or meeting leader to ensure seamless speech
and powerful presentations.
3.3.1. Clip operating elements and connections
1. Status LED
2. Microphone element
3. Clip
4. Charging pads
5. Battery LED's
6. Mute button
7. Power switch
8. Power jack (USB-C)
9. Battery compartment
a. If Mute button is pressed for 10 sec, pairing is initiated
This Clip contains magnets which could aect the functioning of pacemakers and other
electronic implants. These could stop working or switch into test mode, causing illness.
If you wear these devices keep sucient distance to magnets. Warn others who wear
these devices from getting too close to magnets.
6
1
8
9
2
5
3 4 7
12

3.3.2. Clip Status LED behaviour
3.3.3. Using Clip
Wear it attached to clothing
To use the Clip, simply clip it on the collar or a lapel of clothing. An optimal distance of 20 cm / 8 in
will provide the clearest sound.
Wear it around your neck
To use the Clip with lanyard, simply slide the lanyard below the clip around your neck. An optimal
distance of 20 cm / 8 in will provide the clearest sound.
Use only the included lanyard with the Clip. Make sure the safety breakaway point is on
the side of the lanyard or on the back of the neck of the user, so it can function properly.
20cm/8’’
20cm/8’’
O
Green
Amber
Amber blinking
Not powered
Power on, Transmitters paired to Hub
Power on, No transmitters connected to Hub
In pairing mode
13

3.3.4. Charging Clip
Charging Clip with USB cable
Plug the Power supply to AC mains outlet and connect it to the USB-C socket located on the
bottom of the Clip. LEDs on the front of the Clip will light up indicating the state of charge of the
battery. Blinking will indicate the charging process is ongoing. When all LEDs are steadily lit the
battery is fully charged.
14

No sound 1.
2.
3.
The Transmitter and the Receiver
are not paired.
The Transmitter or the Receiver is
not powered.
Volume on the Receiver is on mute.
1.
2.
3.
Pair the Transmitter and the Receiver
units.
Turn on the Transmitter. Plug the
Receiver into a wall socket and turn on.
Increase the volume level on the
Receiver.
Audio signal
dropouts or
breaks
1.
2.
The Transmitter and the Receiver
are located too far from each other.
There are obstacles in between the
Transmitter and the Receiver.
1.
2.
Place the Transmitter and the
Receiver closer to increase signal
strength.
Place the Receiver unit in clear view of
the Transmitter.
Distorted
sound
1.
2.
Audio cable or adapter piece is
broken or not properly attached.
Volume level is too high.
1.
2.
Check the audio cable connection
and adapter piece. If problem persists,
replace the cable and/or adapter.
Decrease the volume on the Hub.
Audio
feedback
1.
2.
Transmitter is situated too close
to the loudspeakers.
Volume level is too high.
1.
2.
Move the Transmitter further
away from the loudspeakers.
Decrease the volume on the Hub.
Transmitter
does not
turn on
1. Battery level is critically low
indicated by rapidly blinking LED.
1. Charge the Transmitter using the AC
Power adapter.
Transmitter is
not charging
with the
AC power
adapter
1.
2.
AC Power adapter does not provide
enough power.
Power cable is broken or not
properly attached.
1.
2.
Use the included AC Power adapter.
Check the cable connection. If
the problem persists replace the
AC Power adapter.
Wireless
Charger is not
working
1.
2.
Wireless Charger is not powered.
Battery level of the Transmitter’s
battery is critically low.
1.
2.
Attach the power cable to the
Wireless Charger.
Charge the Transmitter with the AC
Power adapter.
Wireless
Charger
all LEDs are
blinking
1.
2.
There is a foreign object between the
Transmitter and the Wireless Charger.
Cube is not properly placed on
the Wireless Charger.
1.
2.
Remove the foreign object and place
the Cube on the Wireless Charger.
Place Cube at the center of the
Wireless Charger.
3. The Transmitter is placed on the
Wireless Charger without a Cover.
4. Transmitter has been heating up.
5. AC Power adapter does not provide
enough power.
3. Place the Transmitter in Cover and
place the Cube on the Wireless
Charger.
3. Remove the Transmitter from the
Cover and let it cool down. Check
the ambient temperature in the room
not to be above 30 degrees Celsius.
4. Troubleshooting
15

Proper maintenance and storage of the Catchbox Plus wireless system will help ensure the product
remains operational and safe to use. Improper maintenance or storage, in turn, can lead to
equipment failure which can cause serious injury during use. Always refer to this user manual for
proper maintenance, storage, and disposal instructions and do not throw away this user manual.
Always keep it near the product for reference by other users.
5.1. Cleaning
Clean the equipment with a moistened (not wet) cloth only. Be sure to disconnect the equipment
from the power outlet before cleaning.
To clean the outer Cover, rst remove the Transmitter unit from the inside. Only use dry cleaners
and do not place the outer Cover in a washing machine. Always remember to inform cleaners that
the device contains a magnet and should not be treated in temperatures in excess of 50 degrees
Celsius or 122 degrees Fahrenheit or near equipment sensitive to strong magnetic elds.
5.2. Storage
Magnets produce a far-reaching, strong magnetic eld. Keep magnets away from devices and
objects that could be damaged by strong magnetic elds, like laptops and other electrical
equipment.
Always store the product in temperatures between 0 to 50 degrees Celsius (32 to 122 degrees
Fahrenheit).
Exposing this product to temperatures above 50 degrees Celsius or 122 degrees Fahrenheit will
cause the locking mechanism to fail permanently. This, in turn, will cause the Transmitter capsule to
fall out of the Cover during use, potentially leading to personal injury or property damage.
Do not place the equipment near heat sources such as heating ducts or radiators and do not expose
it to direct sunlight, excessive dust, moisture, rain, mechanical vibrations, or shock.
Do not use or store near water. If the equipment comes into contact with a liquid, disconnect the
power cable from the power outlet immediately.
5.3. Disposal
To dispose of a broken or defective unit, send the unit back to the manufacturer or consult your
local waste management professional.
5. Maintenance, Storage, and Disposal
16

5.4. Maintenance of the lithium-ion battery
This product contains rechargeable lithium-ion battery. Please follow these guidelines:
Do not open or modify Cube transmitter to access or replace the battery. If it is necessary to
replace Clip battery, purchase the original lithium-ion battery from manufacturer or registered
partners.
Do not damage or pierce the battery. It may lead to accumulation of hazardous gases and cause
explosion or re leading to injury and property damage.
Always carefully follow the instructions for charging the battery.
Do not expose the product to water or re.
Always use the product in temperatures between 0 to 30 degrees Celsius (32 to 86 degrees Fahren-
heit).
Rechargeable lithium-ion battery will gradually lose its capacity over time resulting in decreased
operation time for the product.
Typical estimated life time of a lithium-ion battery is about three years or 500 cycles of full
discharge whichever happens rst.
Do not leave the battery unused for extended periods of time. Charge the battery every 6 months. It
is advisable to charge the battery to approximately 50% prior storage.
To dispose of an old battery send the product back to the manufacturer or consult your local waste
management professional.
17

Catchbox Plus system consists of:
Catchbox Cube (Model #:CBPLTX002)
Catchbox Clip (Model #: CBPLCL001)
Catchbox Hub (Model #: CBPLRX002)
Catchbox Wireless Charger (Model #: CBWCH002)
Catchbox Cube (Model #:CBPLTX002)
Catchbox Clip (Model #: CBPLCL001)
Catchbox Hub (Model #: CBPLRX002)
All 3 products contain a pre-certied DECT module and meets the essential requirements of the
European RED directive 2014/53/EU and is found to comply with the following standards:
EN 301 406 V2.2.2
EN 303 417 V1.1.1
EN 55032:2015 & EN 55035:2017
EN 301 489-3 V2.1.1 & ETSI EN 301 489-6 V2.2.0 (ETSI EN 301 489-1 V2.1.1)
Certied under FCC CFR 47 Part 15 Subpart D.
FCC ID: AP8U-CBDECTRF001
Certied under IC in Canada under ISED RSS-213 Issue 3, ISED RSS-GEN Issue 4.
IC: 11942A-CBDECTRF001
Catchbox Wireless Charger (Model #: CBWCH0002)
Product meets the essential requirements of the European RED directive 2014/53/EU and is found
to comply with the following standards:
EN 301 406 V2.2.2
EN 303 417 V1.1.1
EN 55032:2015 & EN 55035:2017
Certied under FCC CFR 47 Part 15 Subpart D.
FCC ID: 2AP8UCBWCH0001
Certied under IC in Canada under ISED RSS-213 Issue 3, ISED RSS-GEN Issue 4.
IC: 11942A-CBWCH0001
6. Certication
18