CHART Cyl-Tel User manual

Part Number 20664277 Rev. E
© 2015 Chart Inc.
Designed and Built by:
Chart Inc.
407 7th Street NW
New Prague, MN 56071 USA
[phone]
Quick Start Guide
Cyl-Tel®& Tank-Tel®
Liquid Level Gauges

iii
Quick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
Contents
Revision Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Quick Start Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Acronyms / Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
ON Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Keypad Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cyl-Tel/Tank-Tel Quick Start Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
First Time Setup (‘NO TANK SET’ displayed) . . . . . . . . . . . . . . . . . . . . . . . . . . .4
DP Sensor (selecting correct sensor type) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Setting DP Zero. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Setting Correct Saturation Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Custom Tank Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Standard MicroBulk Tank List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Cyl-Tel/Tank-Tel Sensor Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Differential Pressure Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Gauge Pressure Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

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Table of Contents Quick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
Revision Log
Revision Level Date Description
B 07/15/2014 Reformat with new layout and update to include Gen 4.
C 10/06/2014 Add Sensor Names section
D 04/10/2015 Update information in #5 of DP Sensor (Selecting correct sensor type) section
E 08/26/2015 Update with information for Gen 5

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Quick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
General
The Cyl-Tel & Tank-Tel Liquid Level Gauges are digital
electronic level gauges. The gauge has been updated to Gen
5 to include the latest in electronic and differential pressure
measurement technologies. The new design includes accurate
liquid level reading using differential pressure, a graphical
display, and a simplied logic with nine selectable units
of measure that eliminate the need for lookup charts. The
Cyl-Tel & Tank-Tel gauges are telemetry-ready with built-in
outputs which eliminate the need for additional boards and
is completely compatible to most current telemetry system
requirements.
Highlights
• Improves customer readability by eliminating calibration
charts
• Programmable to tank model or by tank geometry
• Telemetry-ready outputs compatible with many systems
• Standard Pulse, and 4-20 mA output signals for level and
pressure (if pressure is equipped)
• Power: Battery (2 x 1.5V Long Life Lithium) powered or
optional 12Vdc adapter (for continuous power)
• Improved readability with a graphical display
• Built-in additional analog input port (0-5V) for optional
pressure sensor connection
Quick Start Guide
This Cyl-Tel & Tank-Tel Quick Start Guide is designed to be
used in conjunction with PN 20544482 Cyl-Tel & Tank-Tel
Product Manual. If there are any questions regarding the
operation of the Cyl-Tel/Tank-Tel gauge, contact Chart’s
Technical Service at 1-800-400-4683.
To obtain a complete installation and user manual, please
scan QR code or go to: www.chartparts.com and click on
Manuals, then MicroBulk, then PN 20544482 Cyl-Tel &
Tank-Tel Product Manual.
Preface

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Preface Quick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
Terms
Throughout this quick start guide safety precautions will be
designated as follows:
Caution! Description of a condition that
can result in equipment or
component damage.
Note: A statement that contains information
that is important enough to emphasize or
repeat.
Acronyms / Abbreviations
The following acronyms / abbreviations are used throughout
this manual:
Ar Argon
CO2Carbon Dioxide
N2Nitrogen
O2Oxygen
PB Pressure Builder
PSID Pounds per Square Inch Differential

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Quick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
Installation
The Cyl-Tel/Tank-Tel Liquid Level Gauge has a maximum
operating differential pressure of 29 psid. In order to protect
the sensor from damage, ensure that the equalization valve
is in the ‘EQUALIZATION SERVICE’ position before
removing or installing a Cyl-Tel/Tank-Tel Gauge onto
a Chart tank. If the valve is not in equalization then the
diaphragm in the sensor can be permanently damaged. Refer
to the user manual for more information.
Initial Setup
Upon receiving, the Cyl-Tel/Tank-Tel Gauge will look one of
two ways. If it has been setup at the factory it will show 0%
(left). If it has not been setup it will show a sad face (right).
If “NO TANK SET” is displayed, refer to First Time Setup in
this guide.
ON Button
Pressing the ‘ON’ button will turn the Cyl-Tel/Tank-Tel
Gauge display on and run through the startup diagnostics and
tests. When the test is complete the screen will display the
Instructions
tank’s liquid level and pressure (pressure display is optional).
Once the unit is on and the level is displayed, holding the
‘ON’ button for 15 seconds will access the Cyl-Tel/Tank-Tel
Gauge setup menus.
Keypad Use
There are four buttons on the Cyl-Tel/Tank-Tel Gauge face.
Each one has a different purpose. Each button performs the
operation of the text box above the button on the screen.
FILL - This button will lock the display on for 15 minutes.
UNITS - This button will toggle the different units available.
ALARMS - This button will toggle the display of any setup
alarms on and off. It will not clear any alarms.
MENU - When on, holding this button for 15 seconds will
allow the user to enter the ‘MAIN MENU’ for the gauge.

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Instructions Quick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
Cyl-Tel/Tank-Tel Quick Start Guide
First Time Setup (‘NO TANK SET’
displayed)
1. Press and release the ‘ON’ button to turn on the gauge
display.
2. Hold the ‘ON’ button for 10-15 seconds to access the
menu. The screen will read “PLEASE WAIT”.
3. Once the ‘ON’ button is held long enough, the “SETUP
STD TANK” screen will ask you to select a standard
tank. Use the up/down arrow buttons to select from the
tank on the tanks list. To set up a custom tank select the
rst tank on this screen as you will need to access the
custom tank menu to change the tank dimensions.
4. With the correct tank highlighted, press the ‘NEXT’
button to select this tank. Press the ‘NEXT’ button again
to move to the next screen.
5. Set the contents of the tank by pressing the up/down
arrow buttons. The options for the contents are Nitrogen
(N2), Oxygen (O2), Argon (Ar), Carbon Dioxide (CO2)
and Nitrous Oxide (N2O). When the correct contents
are highlighted, press the ‘NEXT’ button to move to the
next screen.
6. If the default units of display are “%” you are nished.
You can press the ‘EXIT’ button and can skip to step 10.
7. To read the level in units other than “%” highlight the
“TANK UNITS” option in the menu and press the
‘NEXT’ button.
8. The currently selected units will appear on the left side
of the screen. Use the up/down arrows to change the
units.
9. When the desired units are displayed press the ‘NEXT’
button to proceed.
10. At this point you are done setting up the tank. To exit
press the ‘EXIT’ button. A SETTINGS CHANGED
notication will appear on the left side of the screen.
The unit is asking you if you would like to save the new
settings. Press the ‘SAVE’ button at the bottom of the
screen to save the settings and return you to the main
menu.
11. If you do not need to or have already set the DP zero for
the unit you can skip to step 16.
12. Using the up/down arrow buttons highlight the “DP
ZERO” option on the main menu.
13. Make sure the equalization valve is open or set to
equalization/service.
14. Press the ‘NEXT’ button to display the current DP
ZERO along with the new DP ZERO on the left side of
the screen.
15. Press the ‘NEXT’ button to accept the new DP ZERO.
16. At this point the unit should be fully setup. Press the
‘EXIT’ button to exit to the main display.
17. A SETTINGS CHANGED notication will appear
on the left side of the screen. The unit is asking if you
would like to save the new settings. Press the ‘SAVE’
button on the bottom of the screen.
DP Sensor (selecting correct sensor type)
Note: The gauge can come with a variety of
different sensors depending on the range
needed for the tank. To ensure an accurate
reading the correct sensor must be chosen.
Note: Changing the sensor type also resets the
DP Zero setting. Upon changing the DP
Sensor type remember to follow the DP
Zero procedure.
1. Press and release the ‘ON’ button to turn on the gauge
display.
2. To access the menu hold the ‘ON’ button for 10-15
seconds. The screen will read “PLEASE WAIT”.
3. Once the ‘ON’ button has been held long enough the
MAIN MENU will display with the “SET TANK”
option highlighted.
4. Use the arrow buttons to highlight the “DP SENSOR”
option in the MAIN MENU.
5. Press the ‘NEXT’ button to change the DP SENSOR.
6. Use the arrow buttons to cycle through the DP Sensors.
To determine which DP Sensor to select look for a white
label on either the back or top of the enclosure. Refer to
the table at the end of this guide to help you determine
which DP Sensor you should be using.
7. Once the correct DP Sensor is highlighted press the
‘NEXT’ button to select.
Caution! Any time the DP Sensor is
changed it is suggested that a
new DP Zero is set.

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InstructionsQuick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
8. Use the arrow buttons to highlight the “DP ZERO”
option in the MAIN MENU.
Caution! Make sure the Equalization Valve
is open or set to equalization/
service before setting the DP
ZERO!
9. Press the ‘NEXT’ button to display the current and new
DP ZERO.
10. Press the ‘NEXT’ button again to accept the new DP
ZERO. If you think the number is wrong press the
‘EXIT’ button to cancel the new DP ZERO.
11. At this point you are done. Press the ‘EXIT’ button to
leave the MAIN MENU. The unit will inform you the
SETTINGS CHANGED. Press the ‘SAVE’ button to
save the new settings.
12. Close the equalization valve or rotate the isolation valve
back into normal operation.
Setting DP Zero
1. Press and release the ‘ON’ button to turn on the gauge
display.
2. To access the menu hold the ‘ON’ button for 10-15
seconds. The screen will read “PLEASE WAIT”.
3. Once the “ON” button has been held long enough the
MAIN MENU will display with the “SET TANK”
option highlighted.
4. Use the arrow buttons to highlight the “DP ZERO”
option in the MAIN MENU.
Caution! Make sure the Equalization
Valve is open or set to
equalization/service before
setting the DP ZERO!
5. Press the ‘NEXT’ button to display the current and new
DP ZERO.
6. Press the ‘NEXT’ button to accept the new DP ZERO.
If you think the number is wrong press the ‘EXIT’
button to cancel the new DP ZERO.
7. At this point you are done. Press the ‘EXIT’ button to
leave the MAIN MENU. The unit will inform you that
the SETTINGS CHANGED. Press the ‘SAVE’ button to
save the new settings.
8. Close the equalization valve or rotate the isolation valve
back into normal operation.
Setting Correct Saturation Pressure
1. Press and release the ‘ON’ button to turn on the gauge
display.
2. To access the menu hold the ‘ON’ button for 10-15
seconds. The screen will read “PLEASE WAIT”.
3. Once the “ON” button has been held long enough the
MAIN MENU will display with the “SET TANK”
option highlighted.
4. Use the arrow buttons to highlight the “SET CUSTOM”
option. Press the ‘NEXT’ button to proceed.
5. “SETUP CUSTOM TANK” will appear with the
“LENGTH” option highlighted.
6. Use the arrow buttons to navigate to the “PRESSURE”
option and press the ‘NEXT’ button.
7. The word “SELECT” on the upper left side of the
screen will disappear. You are now able to change the
saturation pressure.
8. Use the Up/Down arrow buttons to change the
saturation pressure of the currently selected tank.
9. Once the desired saturation pressure is set, press the
‘NEXT’ button to select the option. Press the ‘EXIT’
button to exit the menu.
10. The unit will ask if you would like to save changes.
Press the ‘SAVE’ button to proceed out of the menu.
11. The unit will back out to the MAIN MENU. Press the
‘EXIT’ button again to exit the MAIN MENU.
Custom Tank Setup
1. Press and release the ‘ON’ button to turn on the gauge
display.
2. To access the menu hold the ‘ON’ button for 10-15
seconds. The screen will read “PLEASE WAIT”.
3. Once in the MAIN MENU use the arrow buttons to
highlight the “SET CUSTOM” option and press the
‘NEXT’ button to advance to the next screen.
4. This is the custom tank setup menu. The rst option to
input is the overall length of the inner vessel. To enter
this length press the ‘NEXT’ button.
5. When the ‘NEXT’ button is pressed “*” will appear
next to the length. Use the arrow buttons to change the
dimension to the desired length of the inner vessel in
inches “in”.

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Instructions Quick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
6. When you have the number entered press the right
arrow button until the “*” goes away.
7. Use the arrow buttons to highlight “DIAMETER” and
press the ‘NEXT’ button to change the tank diameter.
8. When the ‘NEXT’ button is pressed “*” will appear
next to the length. Use the arrow buttons to change the
dimension to the diameter of the inner vessel in inches
“in”.
9. When you have the number entered press the right
arrow button until the “*” goes away.
10. Use the arrow buttons to highlight the “PRESSURE”
option in the menu. This is the estimated saturation
pressure of the liquid in the tank. It should be close to
the average between the tank operating pressure and the
delivery truck operating pressure (usually 25 psi).
11. Press the ‘NEXT’ button to change the saturation
pressure option. Once you press the ‘NEXT’ button the
word “SELECT” will disappear from the top left corner
of the screen.
12. Use the arrow buttons to change the saturation pressure
setting in the program.
13. Once the pressure is set, press the ‘NEXT’ button to
enter the pressure.
14. Use the arrow buttons to highlight the orientation option
on the menu. Press the ‘NEXT’ button to change the
tank orientation.
15. When the ‘NEXT’ button is pressed a “*” will appear
next to the tank orientation.
16. Use the arrow buttons to change the tank orientation.
17. Once the orientation is set use the right arrow button to
move the cursor to the right until the “*” goes away.
18. Use the arrow buttons to highlight the “CONTENTS”
option and press the ‘NEXT’ button to move to the next
screen.
19. Use the arrow buttons to set the contents in the tank and
press the ‘NEXT’ button to move to the next screen.
20. At this point you are done with the custom tank setup.
Press the ‘EXIT’ button to return to the MAIN MENU.
21. The unit will inform you that SETTINGS CHANGED
and will ask if you would like to save the changes. Press
the ‘SAVE’ button to save the new settings.
22. At the MAIN MENU press the ‘EXIT’ button to return
to the main display.
Troubleshooting
Refer to the table below for troubleshooting procedures. The table is arranged in a Symptom/Possible Cause/Solution format.
Note that possible causes for specic symptoms are listed in descending order of signicance. That is, check out the rst
cause listed before proceeding to the next. If you need further assistance please call the Customer Support Hotline at 1-800-
400-4683.
Symptom Possible Cause Solution
Cyl-Tel/Tank-Tel gauge does not turn
on.
Battery dead, low, installed incorrectly
or missing.
Transformer not plugged in or faulty
wiring.
Electrical supply circuit breaker tripped.
Faulty Cyl-Tel/Tank-Tel.
Physical keypad not connected to Cyl-
Tel/Tank-Tel circuit board.
Replace battery.
Inspect wiring and insure transformer is
plugged in. Reset circuit breaker.
Reset breaker.
Replace Cyl-Tel/Tank-Tel front.
Verify that the ribbon cable for the
keypad is connected to the Cyl-Tel/
Tank-Tel circuit board.

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InstructionsQuick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
Symptom Possible Cause Solution
Cyl-Tel/Tank-Tel display always reads
0%.
No product in tank.
Equalization valve in the equalization
position.
Equalization valve installed incorrectly.
Phase lines installed incorrectly.
Tank parameters are improperly set.
Faulty Cyl-Tel/Tank-Tel gauge.
Ensure there is liquid in tank.
Turn valve to the "Normal Operation"
position.
See user manual to conrm proper
installation.
See user manual to conrm proper
installation.
Verify each parameter in the Cyl-Tel/
Tank-Tel focusing on the tank selection
and DP zero setting.
Replace Cyl-Tel/Tank-Tel front.
Display always reads 100%. Tank parameters are improperly set. Verify each parameter focusing on the
tank selection and DP zero setting.
Display reads “OUT OF RANGE”. The gauge thinks the tank is over 100%
full.
Verify each parameter focusing on the
tank selection and DP zero setting.
Liquid level display does not drop to 0%
when in equalization mode.
Cyl-Tel/Tank-Tel DP zero setting is
incorrect.
Follow the DP zero section to reset the
DP zero setting.
Liquid level display is not accurate. DP zero setting is incorrect.
Incorrect differential pressure sensor
selected.
Incorrect pressure setting.
Incorrect tank dimensions.
Incorrect tank orientation.
Follow the DP zero section to reset the
DP zero setting.
Refer to user manual to ensure correct
sensor selected.
Follow pressure section to reset the
pressure setting.
Follow tank selection section to select
tank.
Follow tank selection section to select
tank.
Display reads “OPEN LOOP”. DP sensor not connected to Cyl-Tel/
Tank-Tel circuit board.
Incorrect differential pressure sensor
selected.
Verify that the sensor is connected to
the back of the board (J21).
Refer to user manual to ensure correct
differential pressure sensor is selected.
(Optional) pressure display always
reads 0.
Pressure sensor not connected to the
Cyl-Tel/Tank-Tel circuit board.
Verify that the pressure sensor is
connected to terminal J18 on the back
of the Cyl-Tel/Tank-Tel circuit board.

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Instructions Quick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
Standard MicroBulk Tank List
Note: This table includes recommended pressure settings for the Cyl-Tel Liquid Level Gauge
Display
Order PN Tank Model Length (in)
Diameter
(in)
Orientation RV
PSI
PB
PSI
Pressure
Setting PSI
1 PERMA-CYL 230 MP 37.1 24.0 VERTICAL 250 125 100
2 10982263 PERMA-CYL 230 VHP 37.1 24.0 VERTICAL 350 300 200
3 11529508 PERMA-CYL 300 MP 49.1 24.0 VERTICAL 250 120 100
4 10914877 PERMA-CYL 450 MP 50.9 27.6 VERTICAL 250 120 100
5 10899005 PERMA-CYL 450 HP 50.4 27.6 VERTICAL 350 300 200
6 10907634 PERMA-CYL 450 VHP 51.8 27.2 VERTICAL 500 450 250
7 11684305 PERMA-CYL 700 HP 47.5 37.3 VERTICAL 350 300 200
8 PERMA-CYL 700 VHP 47.5 37.3 VERTICAL 200
9 10879864 PERMA-CYL 1000 MP 65.2 37.4 VERTICAL 250 120 100
10 10923909 PERMA-CYL 1000 HP 65.0 37.3 VERTICAL 350 300 200
11 11075024 PERMA-CYL 1000 VHP 64.8 37.1 VERTICAL 500 450 250
12 11501804 PERMA-CYL 1500 HP 69.0 44.0 VERTICAL 350 300 200
13 11202441 PERMA-CYL 1500 VHP 69.0 44.0 VERTICAL 500 450 250
14 PERMA-CYL 2000 HP 94.2 44.0 VERTICAL 350 300 200
15 11844313 PERMA-CYL 2000 VHP 94.2 44.0 VERTICAL 500 450 250
16 14401278 PERMA-CYL 3000 HP 98.0 50.4 VERTICAL 350 300 200
17 14507523 PERMA-CYL 3000 VHP 98.0 50.4 VERTICAL 500 450 250
18 PT-1000 96.1 59.6 HORIZONTAL 0
19 XT-2500 219.8 60.0 HORIZONTAL 0
20 DURA-CYL 265 MP 42.2 24.0 VERTICAL 230 100 100
21 DURA-CYL 265 HP 42.2 24.0 VERTICAL 350 100 100
22 10672951 MEGA-CYL 450 MP 50.4 27.6 VERTICAL 250 120 100
23 10588979 MEGA-CYL 450 HP 50.4 27.6 VERTICAL 350 300 200
24 10473573 MEGA-CYL 600 MP 51.5 33.5 VERTICAL 250 120 100
25 10513758 MEGA-CYL 600 HP 51.3 33.3 VERTICAL 350 300 200
26 10485283 MEGA-CYL 800 MP 55.5 37.4 VERTICAL 250 120 100
27 10670262 MEGA-CYL 800 HP 55.9 37.2 VERTICAL 350 300 200
28 10858975 MEGA-CYL 1000 MP 65.2 37.4 VERTICAL 250 120 100
29 10752281 MEGA-CYL 1000 HP 65.2 37.4 VERTICAL 350 300 200
30 10619659 LASER-CYL 450 VHP 50.4 27.4 VERTICAL 500 450 250
31 CARBO-MAX 750 49.3 24.0 VERTICAL 300

9
InstructionsQuick Start Guide - Cyl-Tel®& Tank-Tel®Liquid Level Gauges
Cyl-Tel/Tank-Tel Sensor Names
The following tables explain the sensor names used in the
Cyl-Tel/Tank-Tel liquid level gauge rmware on rev. 2.6M
and later. If the Cyl-Tel/Tank-Tel gauge has rev. 2.6M or
later then the sensor name will be printed on the back label
of the gauge for the customer’s reference. The names are
used when selecting the sensor type in the Cyl-Tel/Tank-Tel
gauge menu. For example, if a Cyl-Tel gauge has a brass
block sensor on the back, the sensor needs to be DP4 in the
sensor type in the setup menu.
The tables below give a complete list of sensors currently
compatible with the Cyl-Tel/Tank-Tel liquid level gauges.
Differential Pressure Sensors
Cyl-Tel/Tank-Tel
Sensor Name Sensor Type Sensor Range
DP1 AST15 415 “H2O
DP2 AST7.25 200 “H2O
DP3 AST30 830 “H2O
DP4 Brass Block 200 200 “H2O
DP5 Brass Block 1000 1000 “H2O
DP6 Brass Block 2000 2000 “H2O
Gauge Pressure Sensors
Cyl-Tel/Tank-Tel
Sensor Name Sensor Type Sensor Range
OFF None Attached --
GP1 AST 50 Bar 725 psig
GP2 MLH Honeywell 1000 psig
GP3 WIKA 600 psig