Chauvet DJ Intimidator SPOT 155 User manual

User Manual

Page 2 of 18 Intimidator Spot 155 User Manual Rev. 1
TABLE OF CONTENTS
1. Before You Begin.......................................................................................................... 3
What Is Included .............................................................................................................................3
Unpacking Instructions....................................................................................................................3
Claims..................................................................................................................................................... 3
Text Conventions ............................................................................................................................3
Symbols ..........................................................................................................................................3
Disclaimer .......................................................................................................................................3
Product at a Glance ........................................................................................................................4
Safety Notes....................................................................................................................................4
2. Introduction................................................................................................................... 5
Product Overview............................................................................................................................5
Product Dimensions........................................................................................................................6
3. Setup.............................................................................................................................. 7
AC Power........................................................................................................................................7
Fuse Replacement.................................................................................................................................. 7
Power Linking......................................................................................................................................... 7
Mounting .........................................................................................................................................8
Orientation.............................................................................................................................................. 8
Rigging ................................................................................................................................................... 8
4. Operation....................................................................................................................... 9
Control Panel Operation..................................................................................................................9
Menu Map............................................................................................................................................... 9
Configuration (DMX) .....................................................................................................................10
Starting Address................................................................................................................................... 10
DMX Personalities................................................................................................................................ 10
DMX Assignments.........................................................................................................................10
11CH .................................................................................................................................................... 10
11CH (cont.)........................................................................................................................................ 11
6CH ...................................................................................................................................................... 12
Configuration (Standalone)...........................................................................................................13
Automatic Mode.................................................................................................................................... 13
Sound-Active Mode .............................................................................................................................. 13
Pan Orientation..................................................................................................................................... 13
Tilt Orientation...................................................................................................................................... 13
Display Orientation ............................................................................................................................... 13
Manual Pan Range............................................................................................................................... 13
Manual Tilt Range................................................................................................................................. 13
Temperature......................................................................................................................................... 13
Reset.................................................................................................................................................... 13
Load Factory Defaults........................................................................................................................... 13
Master/Slave Mode .......................................................................................................................14
5. Technical Information..................................................................................................15
Product Maintenance....................................................................................................................15
6. Technical Specifications..............................................................................................16
Returns .............................................................................................................................17
Contact Us .........................................................................................................................18

Intimidator Spot 155 User Manual Rev. 1 Page 3 of 18
1.BEFORE YOU BEGIN
What Is
Included
•Intimidator Spot 155
•
Hanging Bracket with Mounting
Hardware
•Power Cord
•Warranty Card
•
Quick Reference Guide
Unpacking
Instructions
Carefully unpack the product immediately and check the container to make sure all the
parts are in the package and are in good condition.
Claims
If the box or the contents (the product and included accessories) appear damaged from
shipping, or show signs of mishandling, notify the carrier immediately, not Chauvet.
Failure to report damage to the carrier immediately may in
validate your claim. In
addition, keep the box and contents for inspection.
For other issues, such as missing components or parts, damage not related to shipping,
or concealed damage, file a claim with Chauvet within 7 days of delivery.
Text
Conventions
Convention
Meaning
1–512
A range of values
50/60
A set of values of which only one can be chosen
Settings
A menu option not to be modified
Menu > Settings
A sequence of menu options to be followed
<ENTER>
A key to be pressed on the product’s control panel
ON
A value to be entered or selected
Symbols
Symbol
Meaning
Critical installation, configuration, or operation information. Not
following these instructions may make the product not work, cause
damage to the product, or cause harm to the operator.
Important installation or configuration information. The product
may not function correctly if this information is not used.
Useful information.
Disclaimer
Chauvet believes that the information contained in this manual is accurate in all
respects. However, Chauvet assumes no responsibility and specifically disclaims any
and all liability to any party for any loss, damage or disruption caused by any errors or
omissions in this document, whether such errors or omissions result from negligence,
accident or any other cause. Chauvet reserves the right to revise the content of this
document without any obligation to notify any person or company of such revision,
how
ever, Chauvet has no obligation to make, and does not commit to make, any such
revisions. Download the latest version from
The works of authorship contained in this manual, including, but not limited to, all design,
text and images are owned by Chauvet.
© Copyright 2016 Chauvet & Sons, LLC. All rights reserved.
Electronically published by Chauvet in the United States of America.
CHAUVET, the Chauvet logo, Intimidator Spot 155, and Intimidator Spot LED 150 are
registered trademarks or trademarks of Chauvet & Sons LLC
(d/b/a Chauvet and
Chauvet Lighting) in the United States and other countries. Other company and product
names and logos referred to herein may be trademarks of their respective companies.

Page 4 of 18 Intimidator Spot 155 User Manual Rev. 1
Product at a
Glance
Use on Dimmer
x
Auto Programs
P
Outdoor Use
x
Auto-ranging Power Supply
P
Sound-Activated
P
Replaceable Fuse
P
DMX
P
User-Serviceable
x
Master/Slave
P
Safety Notes
These notes include important
information about the mounting, usage, and maintenance
of this product; read before using the product.
•This product is not intended for permanent installation.
•Always connect the product to a grounded circuit to avoid the risk of electrocution.
•Always disconnect the product from power before cleaning or replacing the fuse.
•Avoid direct eye exposure to the light source while the product is on.
•Make sure the power cord is not crimped or damaged.
•Never disconnect the product from power by pulling or tugging on the cord.
•If mounting the product overhead, always secure
to a fastening device using a
safety cable.
•Make sure there are no flammable materials close to the product when operating.
•
Do not touch the product’s housing when operating because it may be very hot.
•Always make sure that the voltage of the outlet to which you are connecting the
product is within the range stated on the decal or rear panel of the product.
•The product
is for indoor use only! (IP20) To prevent risk of fire or shock, do not
expose the product to rain or moisture.
•Always install the product
in a location with adequate ventilation, at least 20 in
(50 cm) from adjacent surfaces.
•Be sure that no ventilation slots on the product’s housing are blocked.
•Never connect the product to a dimmer or rheostat.
•Make sure to replace the fuse with another of the same type and rating.
•Never carry the product
from the power cord or any moving part. Always use the
hanging/mounting bracket.
•The maximum ambient temperature (Ta) is 104 °F (40 °C). Do not operate the
product at higher temperatures.
•In the event of a serious operating problem, stop using the product immediately.
•Never try to repair the product. Repairs carried out
by unskilled people can lead to
damage or malfunction. Please contact the nearest authorized technical assistance
center.
•To eliminate unnecessary wear and improve its lifespan, during periods of non-
use
completely disconnect the product from power via breaker or by unplugging it.
Keep this User Manual for future use. If you sell the product to another user, be
sure to give this document to the next owner.

Intimidator Spot 155 User Manual Rev. 1 Page 5 of 18
2.INTRODUCTION
Product Overview
Front Panel View
Back Panel View
Power Out
Manual
Focus Lens
Yoke
Cooling Fan
LED Display
Menu
Buttons
DMX In/Out
Power In
Fuse-Holder

Page 6 of 18 Intimidator Spot 155 User Manual Rev. 1
Product Dimensions
8.3 in
211 mm
11.5 in
291 mm
8.1 in
205 mm

Intimidator Spot 155 User Manual Rev. 1 Page 7 of 18
3.SETUP
AC Power
The Intimidator Spot 155 has an auto-ranging power supply and it can work with an input
voltage range of 100 to 240 VAC, 50/60 Hz.
To determine the product’s power requirements (
circuit breaker, power outlet, and
wiring), use the current value listed on the label affixed to the product
’s back panel, or
refer to the product
’s specifications chart. The listed current rating indicates the
product’s average current draw under normal conditions.
•Always connect the product to a protected circuit
(circuit breaker or fuse).
Make sure the product
has an appropriate electrical ground to avoid the risk
of electrocution or fire.
•To eliminate unnecessary
wear and improve its lifespan, during periods of
non-
use completely disconnect the product from power via breaker or by
unplugging it.
Never connect the product
to a rheostat (variable resistor) or dimmer circuit, even
if the rheostat or dimmer channel serves only as a 0 to 100% switch.
Fuse
Replacement
1. Disconnect the product from power.
2. Using a flat-head screwdriver, unscrew the fuse holder cap from the housing.
3. Remove the blown fuse.
4. Replace with a fuse of the same type and rating.
5. Screw the fuse holder cap back in place and reconnect power.
•Disconnect the product from power before replacing the fuse.
•
Always replace a blown fuse with another of the same type and rating.
Power Linking The product provides power linking via the IEC outlet located in the back of the unit.
Power Linking
Diagram
You can power link up to 8 Intimidator Spot 155 units on 120 VAC or up to 16
Intimidator Spot 155 units on 230 VAC.
The power linking diagram shown above corresponds to the North American
version of the product ONLY! If using the product in other
markets, you must
consult with the local Chauvet distributor as power linking connectors and
requirements may differ in your country or region.
1st Product
2nd Product
3rd Product
Other products

Page 8 of 18 Intimidator Spot 155 User Manual Rev. 1
Mounting
Before mounting the product, read and follow the safety recommendations indicated in
the Safety Notes.
Orientation
The Intimidator Spot 155
may be mounted in any position; however, make sure
adequate ventilation is provided around the product.
Rigging
•
Before deciding on a location for the product, always make sure there is easy
access to the product for maintenance and programming purposes.
•
Make sure that the structure or surface onto which you are mounting the product
can support the product’s weight. See the Technical Specifications
for weight
information. The CLP-15 clamp from Chauvet is appropriate for this product.
•
When mounting the product overhead, always use a safety cable. Mount the
product securely to a rigging point, whether an elevated platform or a truss.
•When rigging the product onto a truss, you should use a mounting clamp of
appropriate weight capacity.
•
When power linking multiple products, you must always consider the length of the
power linking cable and mount the products close enough for the cable to reach.
•
The rubber feet also serve as floor supports. When mounting the product on the
floor, make sure that the product and cables are away from people and vehicles.
Mounting Diagram
When using only one mounting clamp with this fixture, you must use a clamp with
a captive bolt to prevent accidental loosening.
Safety Cable
Bracket Attachment
Plate x2
Rubber Feet for
Floor Mounting x4
Threaded Hole for
Safety Loop
Mounting Clamp
Hanging/Mounting
Bracket

Intimidator Spot 155 User Manual Rev. 1 Page 9 of 18
4.OPERATION
Control Panel
Operation
To access the control panel functions, use the four buttons located underneath the
display.
Button
Function
<MENU>
Press to find an operation mode or to back out of the current menu
option
<UP>
Press to scroll up the list of options or to find a higher value
<DOWN>
Press to scroll down the list of options or to find a lower value
<ENTER>
Press to activate a menu option or a selected value
Menu Map
Mode
Programming Levels
Description
DMX Mode
d_ _ _
d001–d512
Sets the DMX starting address
Operating Mode ____
(currently selected mode)
SLAV
Son
Slave operating mode
NASL
SLoU
Automatic mode, slow program
NAFA
FASt
Automatic mode, fast program
NStS
Srun
Sound-Active mode
Pan _Pan
PAn
Normal pan operation
rPAn
Inverse pan operation
Tilt _tiL
tiL
Normal tilt operation
rtiL
Inverse tilt operation
Display _diS
diS
Normal display
rdiS
Inverse display
Channel Mode _ _CH
6CH
Selects the 6-channel DMX personality
11CH
Selects the 11-channel DMX personality
Manual Pan Range PA_ _
PA54
Selects the 540° pan angle range
PA36
Selects the 360° pan angle range
PA18
Selects the 180° pan angle range
Manual Tilt Range Ti_ _
ti27
Selects the 270° tilt angle range
ti18
Selects the 180° tilt angle range
ti 9
Selects the 90° tilt angle range
Temperature
t _
_
Shows the current product temperature in °C
Reset
rESt
Resets the product
Load
LoAd
Load the factory defaults

Page 10 of 18 Intimidator Spot 155 User Manual Rev. 1
Configuration
(DMX)
Set the product in DMX mode to control with a DMX controller.
1. Connect the product to a suitable power outlet.
2. Connect a DMX cable from the DMX output of the DMX controller to the DMX input
socket on the product.
Starting Address
When selecting a
starting DMX address, always consider the number of DMX channels
the selected DMX mode uses. If you choose a starting address that is too high, you could
restrict the access to some of the product’s channels.
The Intimidator Spot 155 uses up to 11 DMX channels in its 11-
channel DMX mode,
which defines the highest configurable address to 502.
If you are not familiar with the DMX protocol, download the DMX Primer from
To select the starting address, do the following:
1. Press <MENU> repeatedly until d_ _ _ shows on the display.
2. Use <UP> or <DOWN> to select the starting address.
3. Press <ENTER>.
DMX Personalities
The Intimidator Spot 155 has two DMX personalities, an 11-channel personality and
a
6-channel personality.
To choose which DMX personality to use, follow the steps below:
1. Press <MENU> repeatedly until 6CH or 11CH shows on the display.
2. Use <UP> or <DOWN> to toggle between the personalities.
3. Press <ENTER>.
DMX Assignments
11CH
Channel
Function
Value
Percent/Setting
1
Pan
000ó255
0–540°
2
Tilt
000ó255
0–270°
3
Fine Pan
000ó255
Fine control of pan
4
Fine Tilt
000ó255
Fine control of tilt
5
Pan/Tilt Speed
000
ó
255
Pan/Tilt speed (fast to slow)
6 Color Wheel
000ó005
White
006ó011
Yellow
012ó017
Magenta
018ó023
Green
024
ó
029
Red
030ó035
Cyan
036ó041
Orange
042ó047
Blue
048ó053
Light Green
054
ó
063
Amber
064ó069
White + Yellow
070ó075
Yellow + Magenta
076ó081
Magenta + Green
083ó087
Green + Red
088
ó
093
Red + Cyan
094ó099
Cyan + Orange
100ó105
Orange + Blue
106ó111
Blue + Light Green
112ó117
Light Green + Amber
118
ó
127
Amber + White
128ó191
Color cycling rainbow with increasing speed
192ó255
Reverse color cycling rainbow with increasing
speed

Intimidator Spot 155 User Manual Rev. 1 Page 11 of 18
11CH
(cont.)
Channel
Function
Value
Percent/Setting
7 Shutter
000ó003
Blackout
004ó007
Open
008ó215
Strobe effect with increasing speed
216ó255
Open
8
Dimmer
000ó255
0–100%
9 Gobo Wheel
064 ó073
Gobo 9 shake, slow to fast
074 ó079
Gobo 8 shake, slow to fast
080 ó085
Gobo 7 shake, slow to fast
086 ó091
Gobo 6 shake, slow to fast
092
ó
097
Gobo 5 shake, slow to fast
098 ó103
Gobo 4 shake, slow to fast
104 ó109
Gobo 3 shake, slow to fast
110 ó115
Gobo 2 shake, slow to fast
116 ó121
Gobo 1 shake, slow to fast
122
ó
127
Open
128 ó191
Cycle effect with increasing speed
192 ó255
Reverse cycle effect with increasing speed
10 Special Function
000ó007
No function
008ó027
Blackout while pan/tilt moving
028
ó
047
Blackout while moving gobo wheel
048ó067
Blackout while pan/tilt/moving gobo wheel
068ó087
Blackout while moving color wheel
088ó107
Blackout while pan/tilt/moving color wheel
108ó127
Blackout while moving gobo/color wheel
128ó147
Blackout while pan/tilt/moving gobo/moving
color wheel
148ó167
Reset pan
168ó187
Reset tilt
188ó207
Reset color wheel
208ó227
Reset gobo wheel
228ó247
Reset all channels
248ó255
No function
11 Movement Macros
000ó007
No function
008ó135
Automatic movements 1–8
136ó255
Sound-active movements 1–8

Page 12 of 18 Intimidator Spot 155 User Manual Rev. 1
6CH
Channel
Function
Value
Percent/Setting
1
Pan
000ó255
0–540°
2
Tilt
000ó255
0–270°
3 Color Wheel
000ó005
White
006ó011
Yellow
012ó017
Magenta
018ó023
Green
024ó029
Red
030ó035
Cyan
036ó041
Orange
042ó047
Blue
048ó053
Light Green
054ó063
Amber
064ó069
White + Yellow
070ó075
Yellow + Magenta
076ó081
Magenta + Green
083ó087
Green + Red
088ó093
Red + Cyan
094ó099
Cyan + Orange
100ó105
Orange + Blue
106ó111
Blue + Light Green
112ó117
Light Green + Amber
118ó127
Amber + White
128ó191
Color cycling rainbow with increasing speed
192ó255
Reverse color cycling rainbow with increasing
speed
4 Shutter
000ó003
Blackout
004ó007
Open
008ó215
Strobe effect with increasing speed
216ó255
Open
5
Dimmer
000ó255
0–100%
6 Gobo Wheel
064 ó073
Gobo 9 shake, slow to fast
074 ó079
Gobo 8 shake, slow to fast
080 ó085
Gobo 7 shake, slow to fast
086 ó091
Gobo 6 shake, slow to fast
092 ó097
Gobo 5 shake, slow to fast
098 ó103
Gobo 4 shake, slow to fast
104 ó109
Gobo 3 shake, slow to fast
110 ó115
Gobo 2 shake, slow to fast
116 ó121
Gobo 1 shake, slow to fast
122 ó127
Open
128 ó191
Cycle effect with increasing speed
192 ó255
Reverse cycle effect with increasing speed

Intimidator Spot 155 User Manual Rev. 1 Page 13 of 18
Configuration
(Standalone)
Set the product in one of the standalone modes to control without a DMX controller.
•Connect the product to power.
Never connect a product that is operating in any standalone mode (either
Automatic or Sound-Active)
to a DMX string connected to a DMX controller.
Product
s in standalone mode may transmit DMX signals that could interfere with
the DMX signals from the controller.
Automatic Mode
To enable the Automatic mode, do the following:
1. Press <MENU>repeatedly until SLAV, NASL, NAFA, or NStS shows on the
display.
2. Use <UP> or <DOWN> to choose either:
•NASL (for a slow program)
or
•NAFA (for a fast program)
3. Press <ENTER>.
Sound-
Active
Mode
To enable the Sound-Active mode, follow the instructions below:
1. Press <MENU> repeatedly until SLAV, NASL, NAFA, or NStS shows on the
display.
2. Use <UP> or <DOWN> to choose NStS.
3. Press <ENTER>.
The product will only respond to low frequencies of music (bass and drums).
Pan Orientation
To select the pan orientation on the Intimidator Spot 155, do the following.
1. Press <MENU>repeatedly until PAn or rPAn shows on the display.
2. Use <UP> or <DOWN> to select between normal pan operation (PAn) and inverse
pan operation (rPAn).
3. Press <ENTER>.
Tilt Orientation
To select the tilt orientation on the Intimidator Spot 155, follow the instructions below.
1. Press <MENU> repeatedly until tiL or rtiL shows on the display.
2. Use <UP> or <DOWN> to select between normal tilt operation (tiL) and inverse tilt
operation (rtiL).
3. Press <ENTER>.
Display
Orientation
To select the display orientation on the Intimidator Spot 155, do the following:
1. Press <MENU> repeatedly until diS or rdiS shows on the display.
2. Use <UP> or <DOWN> to select between normal display orientation (diS) and
inverse display orientation (rdiS).
3. Press <ENTER>.
Manual Pan
Range
To set the pan range, follow the instructions below.
1. Press <MENU>repeatedly until PA54, PA36 or PA18 shows on the display.
2. Use <UP> or <DOWN> to select between 540° (PA54), 360° (PA36), or 180°
(PA18).
3. Press <ENTER>.
Manual Tilt Range
To set the tilt range, do the following.
1. Press <MENU> repeatedly until ti27, ti18 or ti 9 shows on the display.
2. Use <UP> or <DOWN> to select between 270° (ti27), 180° (ti18), or 90° (ti 9).
3. Press
<ENTER>
.
Temperature
To view the current temperature of the Intimidator Spot 155,
follow the instructions
below:
1. Press <MENU>repeatedly until t__shows on the display.
Reset
To reset the fixture, do the following.
1. Press <MENU> repeatedly until rESt shows on the display.
2. Press <ENTER>.
Load Factory
Defaults
To load the factory defaults, do the following.
1. Press <MENU> repeatedly until LOAd shows on the display.
2. Press <ENTER>.

Page 14 of 18 Intimidator Spot 155 User Manual Rev. 1
Master/Slave
Mode
The Master/Slave mode allows a single Intimidator Spot 155
(the master) to control the
actions of one or more Intimidator Spot 155 products
(the slaves) without the need of a
DMX controller. The master will be set to operate in either Automatic or Sound-Active
mode, while the slaves will be set to operate in Slave m
ode. Once set and connected,
the slaves will operate in unison with the master.
Configure the products as indicated below.
Slaves:
1. Press <MENU> repeatedly until SLAV, NASL, NAFA, or NStS shows on the
display.
2. Use <UP> or <DOWN> to select SLAV.
3. Press <ENTER>.
4. Connect the DMX input of the first slave product to the DMX output of the master.
5. Connect the DMX input of the subsequent slaves to the DMX output of the previous
slave.
6. Finish setting and connecting all the slaves.
Master:
1. Set the master to operate in either Automatic or Sound-Active mode.
2. Make the master the first product in the DMX daisy chain.
•Configure all the slaves before connecting the master to the DMX daisy chain.
•
Never connect a DMX controller to a DMX string configured for Master/Slave
operation because the controller
may interfere with the signals from the
master.
•
Do not connect more than 31 slave units to the master.

Intimidator Spot 155 User Manual Rev. 1 Page 15 of 18
5.TECHNICAL INFORMATION
Product
Maintenance
Dust build up reduces light output performance and can cause overheating. This can
lead to reduction of the light source’s life. To maintain optimum performance and
minimize wear, you should clean your lighting products at least twice a month. However,
be aware that usage and environmental conditions could be contributing factors to
increase the cleaning frequency.
To clean the product, follow the instructions below:
1. Unplug the product from power.
2. Wait until the product is at room temperature.
3. Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on
the external surface/vents.
4. Clean all glass/transparent surfaces with a mild soap solution, ammonia-free glass
cleaner, or isopropyl alcohol.
5. Apply the solution directly to a soft, lint free cotton cloth or a lens cleaning tissue.
6. Softly drag any dirt or grime to the outside of the glass/transparent surface.
7. Gently polish the glass/transparent surfaces until they are free of haze and lint.
Always dry the glass/transparent surfaces carefully after cleaning them.
Do not spin the cooling fans using compressed air because you could damage
them.

Page 16 of 18 Intimidator Spot 155 User Manual Rev. 1
6.TECHNICAL SPECIFICATIONS
Dimensions and
Weight Length Width
Height
(pointing upward)
Weight
8.1 in (205 mm)
8.3 in (211 mm)
11.5 in (291 mm)
9.8 lb (4.4 kg)
Note
: Dimensions in inches rounded to the nearest decimal digit.
Power
Power Supply Type
Range
Voltage Selection
Switching (internal)
100 to 240 VAC, 50/60 Hz
Auto-ranging
Parameter
120 V, 60 Hz
230 V, 50 Hz
Consumption
62 W
62 W
Operating
0.9 A
0.5 A
Power linking current (units)
8 A (8 units)
8 A (16 units)
Fuse
F 2 A, 250 V
F 2 A, 250 V
Power I/O
US/Worldwide
UK/Europe
Power input connector
IEC
IEC
Power output connector
Edison
IEC
Power Cord plug Edison (US) Local plug
Light Source
Type
Power
Lifespan
LED
32 W
50,000 hours
Color
Quantity
Current
Cool White
1
2.3 A
Photometrics
Parameter
Illuminance @ 2 m
4,860 lux
Beam angle
17°
Strobe Rate 0 to 23 Hz
Pan and Tilt
540° Pan
270° Tilt
Pan/Tilt Ranges
180°, 360°, 540°
Pan
90°, 180°, 270°
Tilt
Thermal
Maximum External Temp.
Cooling System
104 °F (40 °C)
Fan-Assisted Convection
DMX
I/O Connectors
Connector Type
Channel Range
3-pin XLR
Sockets
6 or 11
Ordering
Product Name
Item Code
UPC Number
Intimidator Spot 155
08011103
781462214517

Intimidator Spot 155 User Manual Rev. 1 Page 17 of 18
R
ETURNS
In case you need to get support or return a product:
1. If you are located in the U.S., contact Chauvet World Headquarters.
2. If you are located in the UK or Ireland, contact Chauvet Europe Ltd.
3. If you are located in Mexico, contact Chauvet Mexico.
4. If you are located in Benelux, contact Chauvet Europe BVBA.
5. If you are located in any other country, DO NOT contact Chauvet. Instead, contact
your local distributor. See for distributors outside the U.S.,
UK, Ireland, Mexico, or Benelux.
If you are located outside the U.S., UK,
Ireland, Mexico, or Benelux, contact your
distributor of record and follow their instructions on how to return Chauvet
products to them. Visit our website for contact details.
Call
the corresponding Chauvet Technical Support office and request a Return
Merchandise Authorization (RMA) number before shipping the product. Be prepared to
provide the model number, serial number, and a brief description of the cause for the
return.
Send th
e merchandise prepaid, in its original box, and with its original packing and
accessories. Chauvet will not issue call tags.
Clearly label the package with the RMA number. Chauvet will refuse any product
returned without an RMA number.
Write the RMA
number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Before sending the product, clearly write the following information on a piece of paper
and place it inside the box:
•Your name
•Your address
•Your phone number
•RMA number
•A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be your responsibility. FedEx packing or double-
boxing are
recommended.
Chauvet reserves the right to use its own
discretion to repair or replace returned
product(s).

Page 18 of 18 Intimidator Spot 155 User Manual Rev. 1
C
ONTACT
US
USA WORLD HEADQUARTERS
General Information – Chauvet
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: [phone]
Fax: [phone]
Toll free: [phone]
EUROPE
General Information - Chauvet Europe BVBA
Address: Stokstraat 18
9770 Kruishoutem
Belgium
Voice: [phone]
General Information - Chauvet Europe Ltd.
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: [phone]
Fax: [phone]
MEXICO
General Information - Chauvet Mexico
Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: [phone]
Outside the U.S., United Kingdom, Ireland, Mexico, or Benelux contact the dealer of
record. Follow their instructions to request support or to return a product. Visit our
website for contact details.