Chef CHC644BB User manual

Ceramic Cooktops GENERAL SAFETY 1
CERAMIC
COOKTOP
User Manual
MODEL
CHC644BB

2 CONTENTS Ceramic Cooktops
Congratulations
Congratulations and thank you for choosing our Ceramic
Cooktop. We are sure you will find your new appliance a
pleasure to use and a great asset to your cooking. Before you
use the appliance, we recommend that you read through the
whole user manual which provides a description of the product
and its functions.
To avoid the risks that are always present when you use a
cooking appliance, it is important that the appliance is installed
correctly and that you read the safety instructions carefully to
avoid misuse and hazards. For future reference, please store
this booklet in a safe place. This appliance complies to the
requirements of Australian Standard AS4551.
Conditions of use
This appliance is intended to be used in household and
similar applications such as:
• Staff kitchen areas in shops, offices and other
working environments
• Farm houses
• By clients in hotels, motels and other residential
type environments
• Bed and breakfast type environments
Record model and serial number here:
Model:........................................................................
Serial number:..............................................................
The symbols you will see in this booklet have these meanings:
WARNING
WARNING
Indicates information concerning your personal safety
WARNING
CAUTION
Indicates information on how to avoid damaging the appliance
TIPS & INFORMATION
IMPORTANT
Indicates tips and information about use of the appliance
ENVIRONMENTAL TIPS
ENVIRONMENTAL TIPS
Indicates tips and information about economical and ecological
use of the appliance
TIPS & INFORMATION
IMPORTANT
Important – check for any damage or marks
If you find the appliance is damaged or marked, you must
report it within 7 days if you wish to claim for damage/marks
under the manufacturer’s warranty. This does not affect your
statutory rights.
ENVIRONMENTAL TIPS
ENVIRONMENTAL TIPS
Information on disposal for users
• Most of the packing materials are recyclable. Please
dispose of those materials by contacting your local
authorities and ask for the correct method of disposal.
CONTENTS
General safety............................................................ 3
Description of the Appliance.....................................4
Daily use .....................................................................6
Tips on Cooking and Frying .....................................7
Energy Saving ........................................................... .7
Cleaning and Care .....................................................8
Troubleshooting..........................................................9
Installation Instructions .......................................... 10
Electrical connection................................................ 10
Assembly.................................................................. 11
Disposal.................................................................... 14
Technical Data.......................................................... 14
Warranty.................................................................. 15
Service ...................................................................... 15

Ceramic Cooktops GENERAL SAFETY 3
general safety
WARNING
CAUTION
Please comply with these instructions.
If you do not, any damage resulting is not
covered by the warranty.
General safety
• This appliance may only be installed and connected by
trained, registered service engineers.
• Built-in appliances may only be used after they have
built-in units and work surfaces that meet standards.
• In the event of faults with the appliance or damage to the
glass ceramic (cracks, scratches or splits), the appliance
must be switched off and disconnected from the electrical
supply, to prevent the possibility of an electric shock.
• Repairs to the appliance must only be carried out by trained
registered service engineers.
Children’s safety
• The cooking zones will become hot when you cook.
Therefore, always keep small children away from
the appliance.
• The appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not
play with the appliance.
Correct use
• This appliance should be used only for normal domestic
cooking and frying of food.
• The appliance must not be used as a work surface or as a
storage surface.
• Additions or modifications to the appliance are
not permitted.
• Do not place or store flammable liquids, highly inflammable
materials or fusible objects (e.g. plastic film, plastic,
aluminium) on or near the appliance.
Safety during use
• Remove stickers and film from the glass ceramic.
• There is the risk of burns from the appliance if
used carelessly.
• Cables from electrical appliances must not touch the hot
surfaces of the appliance or hot cookware.
• Overheated fats and oils can ignite very quickly. When
cooking with fat or oil (e.g Chips) do not leave the
appliance unattended.
• Switch the cooking zones off after each use.
Safety when cleaning
• For cleaning, the appliance must be switched off
and cooled down.
• For safety reasons, the cleaning of the appliance with steam
jet or high pressure cleaning equipment is not permitted.
How to avoid damage to the appliance
• The glass ceramic can be damaged by objects
falling onto it.
• The edge of the glass ceramic can be damaged by being
knocked by the cookware.
• Cookware made of cast iron, cast aluminum or with
damaged bottoms can scratch the glass ceramic if pushed
across the surface.
• Objects that melt and things that boil over can burn onto the
glass ceramic and should be removed straightaway.
• To avoid damaging cookware and glass ceramics, do not
allow saucepans or frying pans to boil dry.
• Do not use the cooking zones with empty cookware or
without cookware.

4 DESCRIPTION Ceramic Cooktops
description
CHC644BB
Cooking surface layout 1 Cooking zone
2 Cooking zone
3 Cooking zone
4 Control panel
5 Cooking zone
12
3
45
1 2 3 54
SENSOR FIELD FUNCTION
1Activates and deactivates the appliance
2Locks/unlocks the control panel
3Activates the cooking zone
4Increases and decreases the heat settings
5Activates the cooking zone
Use the sensor fields to operate the appliance. The displays and indicators tell
which functions operate.

Ceramic Cooktops DESCRIPTION 5
Heat setting displays
DISPLAY DESCRIPTION
The cooking zone is deactivated.
- The cooking zone operates.
There is a malfunction.
A cooking zone is still hot (residual heat).
The Automatic Switch Off function operates.
The Lock/the child safety device is in operation
Residual heat indicator
WARNING
WARNING
The risk of burns from residual heat!

6 DAILY USE Ceramic Cooktops
daily use
Activation and deactivation
Touch for 1 second to activate or deactivate the appliance.
Automatic Switch Off
The function deactivates the appliance automatically if:
• All cooking zones are deactivated ( ).
• You do not set the heat setting after you activate the
appliance.
• You spill something or put something on the control panel for
more than 10 seconds, (a pan, a cloth, etc.). Remove the
object or clean the control panel.
• You do not deactivate a cooking zone or change the heat
setting. After some time comes on and the appliance
deactivates. See below.
• The relation between heat setting and times of the Automatic
Switch Off function:
• - — 6 hours
• - — 5 hours
• — 4 hours
• - — 1.5 hours
The cooking zone selection
To set the cooking zone touch the sensor field related to this
zone. The display highlights the heat setting indication ( ).
The heat setting
Set the cooking zone. Touch to increase the heat setting.
Touch to decrease the heat setting. The display shows the
heat setting. Touch and at the same time to deactivate the
cooking zone.
Lock
When the cooking zones operate you can lock the lock control
panel, but not . It prevents an accidenstal change of the heat
setting. First set the heat setting. To start this function . The
symbol comes on for 4 seconds.
To stop this function . The heat setting that you set before comes
on. When you switch off the cooktop, you also stop this function.
The child safety device
This function prevents an accidental operation of the appliance.
To activate the child safety device:
• Activate the appliace with . Do not set the heat settings.
• Touch for 4 seconds. The symbol comes on.
• Deactivate the applaince with .
To deactivate the child safety device:
• Activate the applaince with . Do not set the heat settings.
Touch for 4 seconds. The symbol comes on.
• Deactivate the applaince with .
To override the child safety device for only one cooking time:
• Activate the appliace with . The symbol comes on.
• Touch for 4 seconds. Set the heat setting for 10 seconds.
You can can operate the appliance.
• When you deactivate the appliance with , the child
safety device operates again.

Ceramic Cooktops DAILY USE 7
cooking and frying energy saving
TIPS & INFORMATION
IMPORTANT
According to the latest scientific knowledge, intensive browning
of food, especially in products containing starch, can constitute
a health risk due to acrylamides. Therefore we recommend
cooking at the lowest possible temperatures and not browning
foods to much.
Cookware
The residual heat indicator lights up, as soon as the
corresponding zone is hot.
ENVIRONMENTAL TIPS
ENVIRONMENTAL TIPS
Always place cookware on the coking zone before it is
switched on.
If possible, always place lids on the pans.
Switch cooking zones off before the end of the cooking time, to
take advantage of residual heat.
Bottom of pans and cooking zones should be the same size.
3
7
Incorrect setting. Correct setting.
3
7
For a large cooking zone,
use a large utensil.
For a small cooking zone,
use a small utensil.

8 CLEANING AND CARE Ceramic Cooktops
cleaning and care
WARNING
WARNING
Risk of burns from residual heat.
WARNING
WARNING
Sharp objects and abrasive cleaning materials will damage the
appliance. Clean with water and washing up liquid.
WARNING
WARNING
Residues from cleaning agents will damage the appliance.
Remove residues with water and washing up liquid.
Cleaning the appliance after each use
1. Wipe the appliance with a damp cloth and a little washing
up liquid.
2. Rub the appliance dry using a clean cloth.
Removing deposits
1. Place a scraper on the glass ceramic surface at an angle.
2. Remove residues by sliding the blade over the surface.
3. Wipe the appliance with a damp cloth and a little washing
up liquid.
4. Rub the appliance dry using a clean cloth.
REMOVE
TYPE IMMEDIATELY AFTER
COOLING USE
Sugar, food
containing
sugar
yes –a scraper*
Plastics,
tin foil yes –a scraper*
Limescale and
water rings –yes
cleaner
for glass
ceramic or
stainless
steel*
Fat splashes –yes
cleaner
for glass
ceramic or
stainless
steel
Shiny metallic
discolouration –yes
cleaner
for glass
ceramic or
stainless
steel
* Scrapers and cleaners for glass and stainless steel can be
purchase in specialist shops.
TIPS & INFORMATION
IMPORTANT
Remove stubborn residues with a cleaner for glass ceramic
or stainless steel.
Scratches or dark stains on the glass ceramic that cannot be
removed do not however affect the functioning of the appliance.

Ceramic Cooktops TROUBLESHOOTING 9
troubleshooting
PROBLEM POSSIBLE CAUSE REMEDY
You cannot activate the appliance or
operate it.
The appliance is not connected to
an electrical supply or it is connected
incorrectly.
Check if the appliance is correctly
connected to the electrical supply (refer to
connection diagram).
Activate the appliance again and set the
heat setting in less than 10 seconds.
You touched 2 or more sensor fields at the
same time. Touch only one sensor field.
There is water or fat stains on the control
panel. Clean the control panel.
The appliance deactivates. You put something on the sensor field .Remove the object from the sensor field.
The residual heat indicator does not come
on.
The cooking zone is not hot because it
operated only for a short time.
If the cooking zone operated sufficiently
long to be hot, speak to the service
centre.
The sensor fields become hot. The cookware is too large or you put it
too near to the controls.
Put large cookware on the rear cooking
zones if necessary.
comes on. The Automatic Switch Off operates. Deactivate the appliance and activate it
again.
and a number come on. There is an error in the appliance.
Disconnect the appliance from the
electrical supply for some time. Disconnect
the fuse from the electrical system of the
house. Connect it again. If comes on
again, speak to the service centre.
If you tried the above solutions and cannot re- pair the problem,
speak to your dealer or the customer service. Give the data from
the rating plate, and an error message that comes on.
Make sure, you operated the appliance correctly. If not the
servicing by a customer service technician or dealer will not be
free of charge, also during the warranty period. The instructions
about the customer service and conditions of guarantee are in
the guarantee booklet.

10 INSTALLATION Ceramic Cooktops
installation electrical connection
Safety instructions
The laws, ordinances, directives and standards in force in the
country of use are to be followed (safety regulations, proper
recycling in accordance with he regulations, etc.)
Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to
be observed. Anti-shock protection must be provided by the
installation, for example drawers may only be installed with
a protective floor directly underneath the appliance. The cut
surfaces of the workshop are to be protected against moisture
using a suitable sealant. The sealant seals the appliance to the
worktop with no gap. Avoid installing the appliance next to
doors and under windows. Otherwise hot cookware may be
knocked off the rings when doors are opened.
WARNING
WARNING
Risk of injury from electrical current.
• The electrical mains terminal is live.
• Make electrical mains terminal free of voltage.
• Observe connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection through correct installation by a
qualified electrician.
• The appliance must be connected to the electrical supply by
a qualified electrician.
WARNING
WARNING
Risk of injury from electrical current.
Loose and inappropriate plug and socket connections can make
the terminal overheat.
• Have the clamping joints correctly installed by a qualified
electrician.
• Use strain relief clamp on cable.
• CAUTION: The surface temperature exceeds 95°C.
To avoid a hazard, underbench access must be restricted.
• Supply cords must have a temperature rating not less than
105°C.
Before connecting, check that the nominal voltage of the
appliance, that is the voltage stated on the rating plate,
corresponds to the available supply voltage.
The rating plate is located on the lower casting of the hob.
The heating element voltage is AC230V~. The appliance also
works perfectly on networks with AC220V~ or AC240V~.
The hob is to be connected to the mains using a device that
allows the appliance to be disconnected from the mains at
all poles with a contact opening width of at least 3mm, e.g.
automatic line protecting cut-out, earth leakage trips or fuse. A
cable with minimum temperature rating of V90HT or one with a
higher grade must be used as the mains connecting cable. The
connection must be carried out as shown in the diagram. The
connecting links should be fitted according to the appropriate
connection diagram. The earth lead must be longer than leads
carrying electric current.
The cable connections must be made in accordance with
regulations and the terminal screws tightened securely.
Finally, the connecting cable is to be secured with the mains
cable cleat and the covering closed by pressing firmly (lock into
place). Before switching on for the first time, any protective foil
or stickers must be removed from the glass ceramic surface.
WARNING
CAUTION
Once connected to the mains supply check that all cooking
zones are ready for use by briefly switching each on in turn at
the maximum setting.
Sticking on the seal
• Clean the worktop around the cutout area.
• Stick the single-sided adhesive sealing tape provided on the
underside of the hob around the outside edge ensuring that
it is not stretched. The two ends of the tape should join in
the middle of one side. After trimming the tape (allow it to
overlap by 2–3mm), press the two ends together.
TIPS & INFORMATION
IMPORTANT
The cut-out section in the worktop is illustrated in the drawing
with the dimensions 560 x 490 / 880 x 490mm. The
appliance can also be built into a shorter cut-out section with the
dimensions 560 x 485 / 880 x 485 mm.

Ceramic Cooktops ASSEMBLY 11
electrical connection
assembly
min. 50mm
min. 600mm

12 ASSEMBLY Ceramic Cooktops
assembly
min.
50mm
55mm
R 5mm
490+1mm 560+1mm
min.
500mm
min.
12mm
min.
20mm
min.
25mm
min. 25mm
Installation above cupboards or drawers
Under hob access must be restricted by the addition of a
board mounted at least 20mm from underside of hob.
Installation above cupboards or drawers
Under hob access must be mounted at least 20mm from
top of appliance.

Ceramic Cooktops ASSEMBLY 13

14 TECHNICAL DATA Ceramic Cooktops
technical data
MODEL CHC644BB
PNC 949163421
Product Dimensions (w x d) mm 590 x 520
Cut-out Dimensions (w x d) mm 560 x 490
Voltage (Volts) 220-240
Frequency (Hz) 50 - 60
Elements (Watts)
Front left 2300
Rear Left 1200
Front Right 1200
Rear Right 1800
Total 6500
ENVIRONMENTAL TIPS
ENVIRONMENTAL TIPS
Packaging material
The packaging materials are environmentally friendly and can
be recycled. The plastic components are identified by markings
e.g. >PE<, >PS<, etc. Please dispose of the packaging
materials in the appropriate container at the community waste
disposal facilities.
Old appliance
The symbol on the product or on its packaging indicates that
this product may not be treated as household waste. Instead it
shall be handed over to the applicable collection point for the
recycling of electrical and electronic equipment. By ensuring this
product disposed of correctly, you will help prevent potential
negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste
handling of this product, please contact your local city office,
your household waste disposal service of the shop where you
purchased the product.
disposal
This document sets out the terms and conditions of the product
warranties for Chef Appliances. It is an important document. Please
keep it with your proof of purchase documents in a safe place for
future reference should there be a manufacturing defect in your
Appliance. This warranty is in addition to other rights you may have
under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Chef’ is the brand controlled by Electrolux Home Products Pty Ltd
of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341
in respect of Appliances purchased in Australia and Electrolux (NZ)
Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘WarrantyPeriod’meanstheperiodinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non-
excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
foravalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a) lightglobes,batteries,orsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnottheoperationofthe
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) theApplianceis withoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.
11. You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: CHEF BUILT-IN OVENS, COOKTOPS AND FREESTANDING
COOKER
CCook_Warr_Jul19
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
FOR SERVICE
orto theaddressofyournearest
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SPARE PARTS
orto theaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
NEW ZEALAND
FOR SERVICE
orto theaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
orto theaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20

This document sets out the terms and conditions of the product
warranties for Chef Appliances. It is an important document. Please
keep it with your proof of purchase documents in a safe place for
future reference should there be a manufacturing defect in your
Appliance. This warranty is in addition to other rights you may have
under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Chef’ is the brand controlled by Electrolux Home Products Pty Ltd
of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341
in respect of Appliances purchased in Australia and Electrolux (NZ)
Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘WarrantyPeriod’meanstheperiodinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non-
excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
foravalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a) lightglobes,batteries,orsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnottheoperationofthe
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) theApplianceis withoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.
11. You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: CHEF BUILT-IN OVENS, COOKTOPS AND FREESTANDING
COOKER
CCook_Warr_Jul19
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
FOR SERVICE
orto theaddressofyournearest
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SPARE PARTS
orto theaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
NEW ZEALAND
FOR SERVICE
orto theaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
orto theaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20

WE ARE PART OF THE ELECTROLUX FAMILY.
TO ADD A TOUCH OF PROFESSIONAL INSPIRATION
TO YOUR HOME, VISIT ELECTROLUX.COM
© 2020 Electrolux Home Products Pty Ltd
ABN 51 004 762 341
ANC : A05333008 Rev.A
C_MAN_CHC644_Nov20
Contact us if you need more help
Australia
phone:............................................................... 13 13 49
email: [e-mail]
website: ..........................................................chef.com.au
LIKE TO KNOW MORE?