Chevrolet 2009 Express User manual

Seats and Restraint System ............................. 1-1
Front Seats ............................................... 1-2
Rear Seats ............................................... 1-5
Safety Belts ............................................. 1-10
Child Restraints ....................................... 1-29
Airbag System ......................................... 1-56
Restraint System Check ............................ 1-75
Features and Controls ..................................... 2-1
Keys ........................................................ 2-2
Doors and Locks ....................................... 2-6
Windows ................................................. 2-13
Theft-Deterrent Systems ............................ 2-16
Starting and Operating Your Vehicle ........... 2-19
Mirrors .................................................... 2-33
Storage Areas ......................................... 2-35
Instrument Panel ............................................. 3-1
Instrument Panel Overview .......................... 3-4
Climate Controls ...................................... 3-18
Warning Lights, Gages, and Indicators ........ 3-23
Driver Information Center (DIC) .................. 3-41
Audio System(s) ....................................... 3-64
Driving Your Vehicle ....................................... 4-1
Your Driving, the Road, and the Vehicle ....... 4-2
Towing ................................................... 4-24
Service and Appearance Care .......................... 5-1
Service ..................................................... 5-3
Fuel ......................................................... 5-5
Checking Things Under the Hood ............... 5-12
All-Wheel Drive ........................................ 5-45
Rear Axle ............................................... 5-46
Front Axle ............................................... 5-47
Noise Control System ............................... 5-48
Bulb Replacement .................................... 5-49
Windshield Wiper Blade Replacement ......... 5-54
Tires ...................................................... 5-55
Appearance Care ..................................... 5-99
Vehicle Identification ............................... 5-106
Electrical System .................................... 5-107
Capacities and Specifications ................... 5-114
Maintenance Schedule ..................................... 6-1
Maintenance Schedule ................................ 6-2
Customer Assistance Information .................... 7-1
Customer Assistance and Information ........... 7-2
Reporting Safety Defects ........................... 7-15
Vehicle Data Recording and Privacy ........... 7-17
Index ................................................................ 1
2009 Chevrolet Express Owner Manual M

GENERAL MOTORS, GM, the GM Emblem,
CHEVROLET, the CHEVROLET Emblem, and the
name CHEVY EXPRESS are registered trademarks
of General Motors Corporation.
This manual includes the latest information at the time it
was printed. GM reserves the right to make changes after
that time without further notice. For vehicles first sold in
Canada, substitute the name “General Motors of Canada
Limited” for Chevrolet Motor Division wherever it appears
in this manual.
This manual describes features that may or may not be
on your specific vehicle.
If the vehicle has the DURAMAX
®
Diesel engine, refer
to the DURAMAX
®
Diesel supplement for additional
and specific information on this engine.
Read this manual from beginning to end to learn about
the vehicle’s features and controls. Pictures, symbols,
and words work together to explain vehicle operation.
Keep this manual in the vehicle for quick reference.
Canadian Owners
A French language copy of this manual can be obtained
from your dealer/retailer or from:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.com
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide en français
auprès de concessionnaire ou à l’adresse suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.com
Litho in U.S.A.
Part No. 25780708 B Second Printing
©
2008 General Motors Corporation. All Rights Reserved.
ii

Index
To quickly locate information about the vehicle, use the
index in the back of the manual. It is an alphabetical
list of what is in the manual and the page number where
it can be found.
Safety Warnings and Symbols
A circle with a slash
through it is a safety
symbol which means
“Do Not,” “Do not do this,”
or “Do not let this happen.”
A box with the word CAUTION is used to tell about
things that could hurt you or others if you were to ignore
the warning.
{CAUTION:
These mean there is something that could hurt
you or other people.
Cautions tell what the hazard is and what to do to avoid
or reduce the hazard. Read these cautions.
A notice tells about something that can damage the
vehicle.
Notice: These mean there is something that could
damage your vehicle.
Many times, this damage would not be covered by the
vehicle’s warranty, and it could be costly. The notice
tells what to do to help avoid the damage.
There are also warning labels on the vehicle which use
the same words, CAUTION or Notice.
Vehicle Symbols
The vehicle has components and labels that use
symbols instead of text. Symbols are shown along
with the text describing the operation or information
relating to a specific component, control, message,
gage, or indicator.
M:This symbol is shown when you need to see your
owner manual for additional instructions or information.
*:This symbol is shown when you need to see a
service manual for additional instructions or information.
iii

Vehicle Symbol Chart
Here are some additional symbols that may be found on
the vehicle and what they mean. For more information
on the symbol, refer to the index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
g:Audio Steering Wheel Controls or OnStar
®
$:Brake System Warning Light
":Charging System
I:Cruise Control
B:Engine Coolant Temperature
O:Exterior Lamps
#:Fog Lamps
.:Fuel Gage
+:Fuses
i:Headlamp High/Low-Beam Changer
j:LATCH System Child Restraints
*:Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_:Tow/Haul Mode
F:Traction Control
M:Windshield Washer Fluid
iv

Front Seats ......................................................1-2
Manual Seats ................................................1-2
Power Seat ...................................................1-3
Reclining Seatbacks ........................................1-3
Rear Seats .......................................................1-5
Rear Seat Operation .......................................1-5
Safety Belts ...................................................1-10
Safety Belts: They Are for Everyone ................1-10
How to Wear Safety Belts Properly .................1-15
Lap-Shoulder Belt .........................................1-23
Safety Belt Use During Pregnancy ..................1-28
Safety Belt Extender .....................................1-28
Child Restraints .............................................1-29
Older Children ..............................................1-29
Infants and Young Children ............................1-32
Child Restraint Systems .................................1-35
Where to Put the Restraint .............................1-37
Lower Anchors and Tethers for
Children (LATCH) ......................................1-39
Securing a Child Restraint in a
Rear Seat Position ....................................1-45
Securing a Child Restraint in
the Right Front Seat Position
(With Passenger Sensing System) ...............1-48
Securing a Child Restraint in
the Right Front Seat Position
(With Airbag On-Off Switch) ........................1-52
Airbag System ...............................................1-56
Where Are the Airbags? ................................1-58
When Should an Airbag Inflate? .....................1-61
What Makes an Airbag Inflate? .......................1-63
How Does an Airbag Restrain? .......................1-63
What Will You See After an Airbag Inflates? .....1-64
Airbag Off Switch ..........................................1-65
Passenger Sensing System ............................1-68
Servicing Your Airbag-Equipped Vehicle ...........1-73
Adding Equipment to Your
Airbag-Equipped Vehicle .............................1-74
Restraint System Check ..................................1-75
Checking the Restraint Systems ......................1-75
Replacing Restraint System Parts
After a Crash ............................................1-76
Section 1 Seats and Restraint System
1-1

Front Seats
Manual Seats
{CAUTION:
You can lose control of the vehicle if you try to
adjust a manual driver’s seat while the vehicle is
moving. The sudden movement could startle and
confuse you, or make you push a pedal when you
do not want to. Adjust the driver’s seat only when
the vehicle is not moving.
If the vehicle has a manual seat, it can be moved
forward or rearward. 1. Lift the bar to unlock
the seat.
2. Slide the seat to the
desired position and
release the bar.
Try to move the seat with your body to be sure the seat
is locked in place.
1-2

Power Seat
If the vehicle has front power seat(s), the controls are
located at the front center of the seat cushion.
To raise or lower the seat, move the center knob up or
down. To move the seat forward or rearward, move
the center knob toward the right or left.
To raise or lower the front of the seat cushion, move the
right lever up or down. To raise or lower the rear of
the seat cushion, move the left lever up or down.
Reclining Seatbacks
{CAUTION:
You can lose control of the vehicle if you try to
adjust a manual driver’s seat while the vehicle is
moving. The sudden movement could startle and
confuse you, or make you push a pedal when you
do not want to. Adjust the driver’s seat only when
the vehicle is not moving.
{CAUTION:
If either seatback is not locked, it could move
forward in a sudden stop or crash. That could
cause injury to the person sitting there. Always
push and pull on the seatbacks to be sure they
are locked.
The seats have manual reclining seatbacks. The lever
used to operate them is located on the inboard side
of the seats.
1-3

To recline the seatback:
1. Lift the recline lever.
2. Move the seatback to the desired position, then
release the lever to lock the seatback in place.
3. Push and pull on the seatback to make sure it is
locked.
To return the seatback to an upright position:
1. Lift the lever fully without applying pressure to the
seatback and the seatback will return to the upright
position.
2. Push and pull on the seatback to make sure it is
locked.
1-4

{CAUTION:
Sitting in a reclined position when the vehicle is in
motion can be dangerous. Even if when buckled
up, the safety belts cannot do their job when
reclined like this.
The shoulder belt cannot do its job because it will
not be against your body. Instead, it will be in front
of you. In a crash, you could go into it, receiving
neck or other injuries.
The lap belt cannot do its job either. In a crash,
the belt could go up over your abdomen. The belt
forces would be there, not at your pelvic bones.
This could cause serious internal injuries.
For proper protection when the vehicle is in
motion, have the seatback upright. Then sit well
back in the seat and wear the safety belt properly.
Do not have a seatback reclined if the vehicle is
moving.
Rear Seats
Rear Seat Operation
Removing the Rear Seat
Disconnect the quick release latch plates for the
lap-shoulder belts on the bench seat to be removed.
1. To do this, press the tip
of a key into the release
hole of the safety belt
buckle while pulling up
on the safety belt.
2. Locate the pins.
On a three passenger seat there are two pins
located on the inboard sides of the rear seats.
1-5

The driver side pin has a gray cap with a black “L”
marked on it. The passenger side pin has a black cap with a white “R” marked on it.
On a four passenger seat, each half of the seat has
a set of pins. The driver side has a set marked “L”,
and the passenger side has a set marked “R”.
If the vehicle has floor mats, the pins will be located
under a flap that has been cut into the mat.
Three Passenger Seat Shown Three Passenger Seat Shown
1-6

3. Pull the pin handle up to disengage the pin from
the retaining clip, then pull the pin out.
4. Repeat this procedure for the other pins.
5. Pull the seat rearward about 2 inches (5 cm) and
then lift the seat from the floor rails.
6. Remove the seat from the vehicle.
7. For the first row rear
seat, stow the safety
belt latch by attaching
the clip on the safety
belt latch to the trim just
inside the side door.
For the remaining rear seats, stow the safety belt
latch plate on the clip at the window trim.
Replacing the Rear Seats
{CAUTION:
A seat that is not locked into place properly can
move around in a collision or sudden stop. People
in the vehicle could be injured. Be sure to lock the
seat into place properly when installing it.
{CAUTION:
A safety belt that is improperly routed, not properly
attached, or twisted will not provide the protection
needed in a crash. The person wearing the belt
could be seriously injured. After raising the rear
seatback, always check to be sure that the safety
belts are properly routed and attached, and are
not twisted.
1. Position the seat into the open slots in both rails.
Push the seat forward in the rail, hooking both
seat bases onto the pins inside of the rails.
1-7

2. Locate the hole in the rail to install the locking pins
at the rear of the seat base. If the vehicle has floor
mats, pull the flap that has been cut into the mat.
3. Insert the locking pins into the seat base and push
the seat to line up the pins with the base.
On a three passenger seat, the pin with the black
cap marked “R” must be installed on the passenger
side and the pin with the gray cap marked “L” on
the driver side.
On a four passenger seat, the pins marked “R”
must be installed on the half of the seat on
the passenger side. The pins marked “L” must be
installed on the half of the seat on the driver side.
4. Push the pin(s) marked “R” down until they are in
the retaining clip.
Three Passenger Seat Shown
1-8

5. Push the pin(s) marked “L” down until they are in
the retaining clip.
6. If the vehicle has a floor mat, put the flap back to
its original position.
7. Repeat this procedure for the other seat base.
8. Connect the quick-release latch plates for the
lap-shoulder belts by inserting the latch plates
into the buckles attached at the outboard positions
of the bench seat. Do not twist the belt.
9. Check that all locking pins are locked into place
before operating the vehicle.
Three Passenger Seat Shown
1-9

Safety Belts
Safety Belts: They Are for Everyone
This section of the manual describes how to use
safety belts properly. It also describes some things not
to do with safety belts.
{CAUTION:
Do not let anyone ride where a safety belt cannot
be worn properly. In a crash, if you or your
passenger(s) are not wearing safety belts, the
injuries can be much worse. You can hit things
inside the vehicle harder or be ejected from the
vehicle. You and your passenger(s) can be
seriously injured or killed. In the same crash, you
might not be, if you are buckled up. Always fasten
your safety belt, and check that your passenger(s)
are restrained properly too.
{CAUTION:
It is extremely dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seriously
injured or killed. Do not allow people to ride in any
area of your vehicle that is not equipped with seats
and safety belts. Be sure everyone in your vehicle is
in a seat and using a safety belt properly.
This vehicle has indicators as a reminder to buckle the
safety belts. See Safety Belt Reminders on page 3-26
for additional information.
In most states and in all Canadian provinces, the law
requires wearing safety belts. Here is why:
You never know if you will be in a crash. If you do have
a crash, you do not know if it will be a serious one.
A few crashes are mild, and some crashes can be so
serious that even buckled up, a person would not survive.
But most crashes are in between. In many of them,
people who buckle up can survive and sometimes walk
away. Without safety belts, they could have been badly
hurt or killed.
After more than 40 years of safety belts in vehicles,
the facts are clear. In most crashes buckling up does
matter... a lot!
1-10

Why Safety Belts Work
When you ride in or on anything, you go as fast as
it goes.
Take the simplest vehicle. Suppose it is just a seat on
wheels.
Put someone on it.
1-11

Get it up to speed. Then stop the vehicle. The rider
does not stop. The person keeps going until stopped by something. In a real vehicle, it could be the windshield...
1-12

or the instrument panel... or the safety belts!
With safety belts, you slow down as the vehicle does.
You get more time to stop. You stop over more distance,
and your strongest bones take the forces. That is why
safety belts make such good sense.
1-13

Questions and Answers About
Safety Belts
Q: Will I be trapped in the vehicle after a crash if I
am wearing a safety belt?
A: You could be — whether you are wearing a safety
belt or not. But your chance of being conscious
during and after an accident, so you can unbuckle
and get out, is much greater if you are belted.
And you can unbuckle a safety belt, even if you
are upside down.
Q: If my vehicle has airbags, why should I have to
wear safety belts?
A: Airbags are supplemental systems only; so they
work with safety belts — not instead of them.
Whether or not an airbag is provided, all occupants
still have to buckle up to get the most protection.
That is true not only in frontal collisions, but
especially in side and other collisions.
Q: If I am a good driver, and I never drive far from
home, why should I wear safety belts?
A: You may be an excellent driver, but if you are in a
crash — even one that is not your fault — you and
your passenger(s) can be hurt. Being a good driver
does not protect you from things beyond your
control, such as bad drivers.
Most accidents occur within 25 miles (40 km) of
home. And the greatest number of serious injuries
and deaths occur at speeds of less than 40 mph
(65 km/h).
Safety belts are for everyone.
1-14

How to Wear Safety Belts Properly
This section is only for people of adult size.
Be aware that there are special things to know about
safety belts and children. And there are different rules for
smaller children and infants. If a child will be riding in the
vehicle, see Older Children on page 1-29 or Infants and
Young Children on page 1-32. Follow those rules for
everyone’s protection.
It is very important for all occupants to buckle up.
Statistics show that unbelted people are hurt more often
in crashes than those who are wearing safety belts.
Occupants who are not buckled up can be thrown out of
the vehicle in a crash. And they can strike others in
the vehicle who are wearing safety belts.
First, before you or your passenger(s) wear a safety
belt, there is important information you should know. Sit up straight and always keep your feet on the
floor in front of you. The lap part of the belt should be
worn low and snug on the hips, just touching the thighs.
In a crash, this applies force to the strong pelvic bones
and you would be less likely to slide under the lap belt.
If you slid under it, the belt would apply force on your
abdomen. This could cause serious or even fatal injuries.
The shoulder belt should go over the shoulder and across
the chest. These parts of the body are best able to take
belt restraining forces.
The shoulder belt locks if there is a sudden stop or
crash.
1-15

Q: What is wrong with this?
A: The shoulder belt is too loose. It will not give as
much protection this way.
{CAUTION:
You can be seriously hurt if your shoulder belt is
too loose. In a crash, you would move forward too
much, which could increase injury. The shoulder
belt should fit snugly against your body.
1-16