Chevrolet Silverado 2014 User guide

Black plate (1,1)
Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
2014 Chevrolet Silverado Infotainment System M
Infotainment System . . . . . . 3
Introduction ................. 3
Overview . . . . . . . . . . . . . . . . . . . . . . . 3
Steering Wheel Controls . . . . . . . 6
Using the System . . . . . . . . . . . . . . 7
Software Updates . . . . . . . . . . . . . 10
Radio ....................... 10
AM-FM Radio . . . . . . . . . . . . . . . . . 10
HD Radio Technology . . . . . . . . . 14
Satellite Radio . . . . . . . . . . . . . . . . 15
Radio Reception . . . . . . . . . . . . . . 16
Fixed Mast Antenna . . . . . . . . . . . 17
Backglass Antenna . . . . . . . . . . . 17
Multi-Band Antenna . . . . . . . . . . . 17
Pandora Internet Radio . . . . . . . 17
Audio Players ............. 21
CD Player . . . . . . . . . . . . . . . . . . . . . 21
USB Port . . . . . . . . . . . . . . . . . . . . . . 24
SD Card Reader . . . . . . . . . . . . . . 27
Auxiliary Jack . . . . . . . . . . . . . . . . . 27
Bluetooth Audio . . . . . . . . . . . . . . . 28
Rear Seat Infotainment . . . 29
Rear Seat Entertainment (RSE)
System . . . . . . . . . . . . . . . . . . . . . . 29
Navigation ................. 49
Using the Navigation
System . . . . . . . . . . . . . . . . . . . . . . 49
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Navigation Symbols . . . . . . . . . . . 57
Destination .................... 60
OnStar
®
System . . . . . . . . . . . . . . 77
Settings . . . . . . . . . . . . . . . . . . . . . . . 79
Global Positioning
System (GPS) . . . . . . . . . . . . . . . 80
Vehicle Positioning . . . . . . . . . . . . 81
Problems with Route
Guidance . . . . . . . . . . . . . . . . . . . . 81
If the System Needs
Service . . . . . . . . . . . . . . . . . . . . . . 82
Map Data Updates . . . . . . . . . . . . 82
Database Coverage
Explanations . . . . . . . . . . . . . . . . . 82
Voice Recognition . . . . . . . . 83
Phone ...................... 91
Bluetooth (Overview) . . . . . . . . . . 91
Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . . 92
Bluetooth (Voice
Recognition) . . . . . . . . . . . . . . . . . 96
Text Messaging . . . . . . . . . . . . . . . 98
Settings . . . . . . . . . . . . . . . . . . . . 99
Trademarks and License
Agreements ............. 102
Index ..................... i-1

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13

Black plate (3,1)
Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
Infotainment System 3
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and the
name SILVERADO are registered
trademarks of General Motors
Corporation LLC.
The information in this manual
supplements the owner manual.
This manual includes the latest
information available at the time it
was printed. We reserve the right to
make changes in the product after
that time without notice. For
vehicles first sold in Canada,
substitute the name General Motors
of Canada Limited for Chevrolet
Motor Division whenever it appears
in this manual.
Keep this manual with the owner
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the
vehicle.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Overview
Read the following pages to
become familiar with the
infotainment system features.
Litho in U.S.A.
Part No. 23127540 A First Printing ©2013 General Motors LLC. All Rights Reserved.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
4 Infotainment System
The infotainment system has built-in
features intended to help with this
by disabling some functions when
driving. A grayed-out function is not
available when the vehicle is
moving.
All functions are available when the
vehicle is parked. Before driving:
.Become familiar with the
infotainment system operation,
buttons on the faceplate, and
touch-sensitive screen buttons.
.Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.Set up phone numbers in
advance so they can be called
easily by pressing a single
button or a single voice
command for vehicles equipped
with phone capability.
{Warning
Taking your eyes off the road
for too long or too often while
using the infotainment or
navigation system could cause
a crash.
You or others could be injured
or killed. Do not give extended
attention to these tasks while
driving. Limit glances at the
vehicle displays and focus your
attention on driving. Use voice
commands whenever possible.
See “Defensive Driving”in the
owner manual.
The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See “Retained Accessory Power
(RAP)”in the owner manual.
Infotainment System
The infotainment system is
controlled by using the touchscreen,
the buttons below the touchscreen,
steering wheel controls, and voice
recognition.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
Infotainment System 5
1. O(Power)
2. MEDIA
3. RADIO
4. gor d
5. Y(Eject)
6. {(Home Page)
7. oBACK
8. CD Slot
9. MENU
Power (On/Off/Mute)
.When off, press Oto turn the
system on. Press and hold to
turn off.
.When on, press Oto mute the
system. Press Oagain to
unmute the system.
Retained Accessory Power (RAP)
The vehicle has RAP. When in RAP
the audio system can be played
even after the ignition is turned off.
See “Retained Accessory Power
(RAP)”in the owner manual.
Volume
Turn Oto increase or decrease the
volume.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
6 Infotainment System
Home Page
The Home Page is where vehicle
application icons are accessed.
Some applications are disabled
when the vehicle is moving.
The Home Page can be set up to
have up to five pages with eight
icons per page.
Press hor kto access the pages of
icons.
h(Previous): Press to go to the
previous Home Page.
k(Next): Press to go to the next
Home Page.
l(Interaction Selector): Press to
display the favorites list.
Press and hold a location within the
favorites area to begin the process
of saving a favorite application.
Press the application icon to store
as a favorite. The name of the
application will be shown in
favorites.
Managing Home Page Icons
1. Press and hold any of the Home
Page icons to enter edit mode.
2. Continue holding the icon and
drag it to the desired position.
3. Release your finger to drop the
icon in the desired position.
4. To move an application to
another page, drag the icon to
the edge of the screen toward
the desired page.
5. Continue dragging and dropping
application icons as desired.
6. Press {to exit edit mode.
Steering Wheel Controls
Some audio controls can be
adjusted at the steering wheel.
g(Talk): For vehicles with OnStar
®
or a Bluetooth
®
system, press to
interact with those systems. See
“OnStar Overview”in the owner
manual, Bluetooth (Overview) on
page 91 or Bluetooth (Infotainment
Controls) on page 92 or Bluetooth
(Voice Recognition) on page 96.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
Infotainment System 7
i(Phone/Mute): Press to
decline an incoming call, or end a
current call. Press to mute or
unmute the infotainment system
when not on a call.
oor p(Previous/Next Menu):
Press to go to the previous or next
menu option.
wor x(Next/Previous
Selection): Press to go to the next
or previous selection.
@(Select): Press to select a
highlighted menu option.
The favorites and volume switches
are on the back of the steering
wheel.
1. Favorite: When on a radio
source, press to select the next
or previous audio broadcast
favorite. When listening to a
media device, press to select the
next or previous track.
2. Volume: Press to increase or
decrease the volume.
Using the System
Touchscreen Buttons
Touchscreen buttons show on the
screen when available. When a
function is unavailable, the button
may gray out. When a function is
selected, the button may highlight.
Home Page Features
Press the icons on the Home Page
screen to launch an application.
Audio
Press the AUDIO icon to display the
active audio source page. Available
sources are AM, FM, XM
(if equipped), CD, My Media, USB,
SD, Bluetooth, and AUX Input.
Phone
Press the PHONE icon to display
the Phone main page. See
Bluetooth (Overview) on page 91 or
Bluetooth (Infotainment Controls) on
page 92 or Bluetooth (Voice
Recognition) on page 96.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
8 Infotainment System
NAV (Navigation, If Equipped)
Press the NAV icon to display the
navigation map or OnStar
Turn-by-Turn Navigation. See Using
the Navigation System on page 49
or “OnStar Navigation”in the owner
manual.
Settings
Press the SETTINGS icon to display
the Settings menu. See Settings on
page 99.
Handset VR (Voice
Recognition, If Equipped)
Press the HANDSET VR icon on the
Home Page to access the Bluetooth
Speech Recognition main page.
See Voice Recognition on page 83.
Pandora (If Equipped)
Press the PANDORA icon to begin
Pandora
®
. See Pandora Internet
Radio on page 17.
Weather (If Equipped)
Press the WEATHER icon to display
the Weather main page. See
“SiriusXM Weather (If Equipped)”
under Satellite Radio on page 15.
OnStar
Press the ONSTAR icon to display
the OnStar main page and start
OnStar voice recognition. See
“OnStar Overview”in the owner
manual.
Video (If Equipped)
Press the VIDEO icon to display the
video Rear Seat Entertainment main
page. See Rear Seat Entertainment
(RSE) System on page 29.
Applications Tray
The applications tray is at the
top-center of the screen. The
applications tray can have three to
five applications.
To add an application from the
Home Page to the applications tray:
1. Press and hold any icon on the
Home Page to enter edit mode.
2. Drag the icon to the
applications tray.
To remove an item from the
applications tray, drag the icon
from the applications tray back
to the Home Page.
Press {to exit edit mode.
Adding or removing applications
from the applications tray will not
remove them from the Home Page.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
Infotainment System 9
Infotainment Gestures
Use the following finger gestures to
control the infotainment system.
Press/Tap
Press/Tap is used to select a button
or option, activate an application,
or change the location inside a map.
Press and Hold
Press and hold can be used to start
another gesture, move, or delete an
application.
Drag
Drag is used to move applications
on the Home Page, or to pan the
map. To drag the item, it must be
held and moved along the screen to
the new location. This can be done
up, down, right, or left.
Nudge
Nudge is used to move items a
short distance on a list or a map. To
nudge, hold and quickly move the
selected item up or down to a new
location.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
10 Infotainment System
Fling or Swipe
Fling or swipe is used to scroll
through a list, pan the map,
or change page views. Do this by
placing a finger on the screen then
moving it rapidly up and down or
right and left.
Turn
Turn the MENU knob or Oknob on
the faceplate to perform functions
such as tuning the radio or scrolling
lists.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Software Updates
Website Information
Chevrolet:
In the U.S., see www.chevrolet.com
In Canada, see
www.chevrolet.gm.ca
Radio
AM-FM Radio
Playing the Radio
While on the Audio main page the
available sources are: AM, FM,
SiriusXM (if equipped), CD, My
Media, USB, SD, Bluetooth, and
AUX Input.
.Press the RADIO screen button
or on the faceplate to scroll
through AM, FM, or SiriusXM
(if equipped).
.Press the MEDIA screen button
or on the faceplate to scroll
through CD (if equipped), My
Media, USB, SD, Bluetooth, and
AUX Input.
Infotainment System Settings
Press the RADIO button to access
broadcast sources.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
Infotainment System 11
Press the MENU screen button or
the MENU knob to display the
following menus:
Tone Settings:
.Bass, Midrange, Treble,
Surround (if equipped): Press +
or −to adjust. Surround adjusts
the headrest speaker
volume only.
.Balance: Press Sor Tfor more
sound from the left or right
speakers. The middle position
balances the sound between the
left and right speakers.
.Fade: Press yor zfor more
sound from the front or rear
speakers. The middle position
balances the sound between the
front and rear speakers.
Tag Song: If equipped, press to tag
song information, including artist
and title, to transfer to an iPod
®
.
If the iPod is not attached, the
information will be transferred when
it is attached. Press OK to go back
to the Now Playing view.
Timeshift: Timeshift is the
recording of a radio station for up to
25 minutes. See “Timeshifting”later
in this section.
DSP Modes:
.If equipped with Bose Studio
Surround
®
sound system, there
will be four DSP modes:
‐Normal: Adjusts the audio to
provide the best sound for all
seating positions.
‐Driver: Adjusts the audio to
provide the best sound for the
driver.
‐Rear: Adjusts the audio to
provide the best sound for the
rear seat occupants.
‐Centerpoint: Creates the best
surround sound for the whole
vehicle.
Auto Volume: If equipped, this
feature adjusts the volume based on
vehicle speed. The options are Off,
Low, Medium - Low, Medium,
Medium - High, or High. Press
oBACK to go back to the
previous menu.
Bose AudioPilot Noise
Compensation Technology:
If equipped, this feature adjusts the
volume based on the noise in the
vehicle. When turned on, AudioPilot
detects noise and vehicle speed to
continuously adjust the audio signal
so that music will sound the same at
a set volume level. This feature is
most effective at lower radio volume
settings where background noise
can affect how well the music is
being played. See www.bose.com/
audiopilot. This feature can be
turned on or off. Press oBACK to
go back to the previous menu.
HD Radio: For AM and FM only,
press to turn HD Radio
®
reception
on or off. Press oBACK to go back
to the previous menu.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
12 Infotainment System
Update Station List: For AM and
FM only, press to update the station
list. Press oBACK to go back to
the previous menu.
Finding a Station
Seeking a Station
Press gor don the faceplate to
search for the previous or next
strongest station.
Tuning a Station
Turn the MENU knob to manually
search for a station.
Storing Radio Station Presets
Favorites are stored in the area at
the bottom of the screen.
Up to 60 preset stations can be
stored under the following:
AM, FM, XM (if equipped), and HD
Radio Stations: Press and hold a
screen button to save the current
station as a favorite. Press a screen
button in the favorite area to recall a
favorite station.
Mixed-Audio Favorites
Favorites that can be stored include
radio stations, media favorites,
contacts, destinations, navigation,
or applications.
To scroll through the favorites:
.Drag anywhere on the screen
buttons along the bottom to view
the favorites. To close the
favorites, drag them down.
.Slide a finger to the right or left
to scroll through each page of
favorites.
Tone Settings: Press and hold a
screen button to save the current
tone settings as a favorite. Press a
screen button in the favorite area to
recall a favorite tone setting.
Pandora Radio Stations: Press
and hold a screen button to store
the current station as a favorite.
Press a screen button in the favorite
area to recall a favorite Pandora
station.
The number of favorites displayed is
automatically adjusted by default,
but can be manually adjusted in the
Settings menu under Radio and
then Manage Favorites.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
Infotainment System 13
Timeshifting
The audio system can record live
radio for up to 25 minutes. When
tuned to a station, the system
automatically begins recording the
audio along with the associated
metadata.
Press jto pause playback of the
audio and to initiate timeshift mode.
Press rto resume playback of the
recorded audio.
When timeshifting begins, a time is
indicated on the right of the play/
pause indicator. This time indicates
the time of day at which playback is
paused. This time continues to
show as long as the system is in a
paused mode and the buffer
continues to fill.
Buffer Reset
The buffer will reset anytime the
broadcast band or stations/channels
are changed. Changing to a media
source while paused will not reset
the buffer.
Rewinding or Fast Forwarding a
Timeshifted Broadcast
.Press and hold the rewind
indicator to reverse playback at
a rate of 15 times the rate of
normal playback.
.Press and hold the fast forward
indicator to advance playback at
a rate of 15 times the rate of
normal playback. The timeshift
buffer can be advanced up to
the end of the timeshift buffer
and return to live mode.
Returning to Live Broadcast
If listening to timeshifted radio,
press the fast forward indicator to
return to live radio.
Timeshifting and Station/Channel
Lists
If browsing a station/channel list is
started while listening to the
timeshift content, the list content is
shown in live time not buffered time.
Skipping Back in a Broadcast
For programs with metadata,
pressing the previous button less
than five seconds into a program
will make the system skip to the
beginning of the previous program.
If more than five seconds into the
current song/program, the system
starts at the beginning of the current
program. If no metadata is available,
the system skips back 30 seconds.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
14 Infotainment System
Reaching the End of Buffer
If the audio is paused and the
25-minute buffer is reached, the
buffer continues recording content
on a first-in, first-out basis. When
playback is started, the content
played will be the last 25 minutes in
the buffer.
HD Radio Technology
HD Radio Technology is a free
service with features such as
static-free sound, more
programming choices on local FM
HD2, HD3, and higher, and
on-screen information such as artist
and song title.
HD Radio Technology Channel
Access
To access HD Radio channels:
1. Tune the radio to the channel.
HD Radio must be turned on in
the Menu. If the channel is
broadcasting HD Radio
Technology, the radio will
automatically switch to digital
audio, indicated with an HD
Radio Technology logo.
2. Press gor dor turn the
MENU knob to tune to the
previous or next HD Radio
channel.
There may be a delay before the
channel starts playing.
The HD Radio channel number is
indicated next to the logo.
HD Radio channels can be saved
as favorites. Songs can be tagged
for download to a iPhone
®
or iPod
®
.
When connected to iTunes
®
, the
Sync button on the device may
need to be pressed to transfer the
tags to iTunes.
See AM-FM Radio on page 10.
For a list of all channels, see
www.hdradio.com.
HD Radio Technology
Troubleshooting
Digital Audio Delay: Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost: Channel
signal strength may be weak or the
channel is out of range. Verify
proper reception on another
channel.
If the HD Radio signal loses
reception while listening to channel
HD1, the radio will go back to the
main non-HD Radio channel.
If the HD Radio signal loses
reception while listening to channels
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the channel is changed.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
Infotainment System 15
Satellite Radio
SiriusXM
®
Satellite Radio
Service (If Equipped)
Vehicles with a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
See www.siriusxm.com or call
1-866-635-2349 in the U.S. In
Canada, see www.xmradio.ca or call
1-877-209-0079.
When SiriusXM is active, the station
name, number, category name,
song title, and artist display on the
screen.
SiriusXM Menu
SiriusXM has a menu to adjust
different features.
Pressing the MENU screen button
may display the following:
Tone Settings: Press + or −to
adjust the tone settings. See AM-FM
Radio on page 10.
Tag Song: Press the Tag Song
button to tag the current artist and
song information.
When connected to iTunes
®
, the
Sync button on iTunes may need to
be pressed to transfer the
song tags.
TuneSelect: For SiriusXM only, this
feature allows for an alert to be set
for artists or songs that are played
on any channel. Press Manage
Tune Select to turn the alerts On
and Off or manage the saved
selection of Artists or Songs. To
unselect an alert, press the Song or
Artist. To delete an alert, press −.
Press [Back to go back to the
previous menu.
Auto Volume: If equipped, this
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio on page 10.
Bose AudioPilot Noise
Compensation Technology:
If equipped, this feature adjusts the
volume based on the noise in the
vehicle. See AM-FM Radio on
page 10.
SiriusXM Messages
XL (Explicit Language
Channels): These channels, or any
others, can be blocked by request,
by calling 1-866-635-2349 in the
U.S., or 1-877-209-0079 in Canada.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed.

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Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
16 Infotainment System
Channel Off Air: This channel is
not currently in service.
Channel Not Authorized: This
channel is blocked or cannot be
received.
Channel Not Available: This
previously assigned channel is no
longer assigned.
No XM Signal/Reception May Be
Blocked: The vehicle may be in a
location where the XM signal is
being blocked. When the vehicle is
moved into an open area, the signal
should return.
XM Radio ID: Tune to channel 0 to
display the XM radio ID number
used to activate XM service.
Check XM Antenna: If this
message does not clear within a
short period of time, the receiver or
antenna could have a fault. Consult
with your dealer.
Channel Off Air: When selected,
the channel is not being
broadcasted.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM
®
Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.

Black plate (17,1)
Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
Infotainment System 17
Fixed Mast Antenna
The fixed mast antenna will go
through most car washes as long as
it is securely attached. If the
antenna becomes slightly bent,
straighten it out by hand. If it is
badly bent, replace it.
Occasionally check that the antenna
is tight at the base. If tightening is
required, protect the paint from
damage.
Pandora Internet Radio
Pandora
®
is a free Internet radio
service that streams personalized
radio stations based on artists,
tracks, genres, and comedians.
Create stations using the Pandora
website or Smartphone application,
then use -(thumbs up) or
,(thumbs down) to personalize
stations. To set up an account, or for
more information, go to
www.pandora.com.
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device.
Launching Pandora
Connect the iPhone to the USB
port, or connect Android™or
BlackBerry
®
through Bluetooth. See
Auxiliary Jack on page 27 or
Bluetooth (Overview) on page 91 or
Bluetooth (Infotainment Controls) on
page 92 or Bluetooth (Voice
Recognition) on page 96. For first
time use, set up the stations before
connecting to the vehicle. The
Pandora icon will be available on
the Home Page.
When Pandora is chosen, the
Pandora logo will populate on the
screen and will display “Acquiring
Pandora Radio Station.”Launch
times can be significant.
Using the iPhone
1. Plug the device into the USB
port. The phone screen must be
unlocked.
2. Press Pandora on the Home
Page to launch Pandora.
3. If nothing happens when the
available Pandora screen button
is pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.

Black plate (18,1)
Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
18 Infotainment System
Using an Android or BlackBerry
Phone
The BlackBerry phone must be
unlocked to launch Pandora service.
1. Pair the phone using Bluetooth.
2. Launch Pandora directly from
the Home Page by pressing
Pandora.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
The login screen may display on the
device.
Pandora Menus
Press Menu on the Pandora
main page.
Pandora has a menu system with
the following:
Tone Settings: Press to adjust the
tone settings. See AM-FM Radio on
page 10.
Bookmark Artist: Press to
bookmark the artist.
Bookmark Song: Press to
bookmark the song.
Auto Volume: This feature sets the
auto volume based on the speed of
the vehicle and noise in the vehicle.
See AM-FM Radio on page 10.
Bose AudioPilot: If equipped, this
feature adjusts the volume based on
the noise in the vehicle. See AM-FM
Radio on page 10.
Pandora Features
Pandora service has features to rate
tracks, skip tracks, or change
stations.
,(Thumbs Down): When
pressed, Pandora stores this
information, changes to the next
track, and does not play this track
on this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on user
created stations.

Black plate (19,1)
Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
Infotainment System 19
-(Thumbs Up): When pressed,
Pandora stores this information and
-is highlighted for the remainder of
the track. This helps Pandora
choose which tracks should play on
this station.
d(Next Track): When pressed,
Pandora changes to the next track.
ror j(Play/Pause): Press to play
or pause playback.
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached or next track, ,
will not skip the currently playing
track, but the ,feedback will be
recorded.
Advertisements on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry
(RKE) transmitter at least 6 m
(20 ft) away from the vehicle.
3. Wait about 30 seconds, and try
to connect the device again. See
Auxiliary Jack on page 27 or
Bluetooth (Overview) on page 91
or Bluetooth (Infotainment
Controls) on page 92 or
Bluetooth (Voice Recognition) on
page 96.
Unable to Start Pandora
If the device is unable to launch
Pandora:
.Check that the latest version of
Pandora is installed.
.Check that there is an active
account logged into Pandora.
.End a call. Pandora will not work
during an active call.
.Have at least one station
created.
.For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
.For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
.Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide.

Black plate (20,1)
Chevrolet Silverado Infotainment System (GMNA-Localizing-U.S./Canada/
Mexico-6153064) - 2014 - crc - 3/4/13
20 Infotainment System
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the ,or -buttons, the
message “Thumbs Down Error”or
“Thumbs Up Error”will display.
Press OK to dismiss.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
.Weak or lost data connection.
.Device needs to be charged.
.Application needs to be
relaunched.
.Connection between phone and
radio lost.
.An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone menu
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable.
Common Pandora Messages
Pandora Error/Please Check
Connected Device: Not signed in
or Pandora is down for
maintenance.
No Stations Available: No stations
are available on the Pandora server
through the connected device.
Action Unavailable Please Check
Device: A few conditions for loss of
Internet connection are:
.The connected device loses its
cellular connection.
.The device does not support
Internet connectivity.
.The device is not in the vehicle.
.The Bluetooth signal is lost.
No Bluetooth Signal: The
Bluetooth signal is lost.
No skips remaining for this
station or permitted during
advertisements:
.The maximum Pandora skip limit
has been reached according to
the plan that was obtained.
.Skipping an advertisement was
tried.
See www.pandora.com/help. If the
service will not work, see a dealer
for assistance.