Chloride ManageUPS User manual

CHLORIDE
User's Guide and Reference
ManageUPS®NET ADAPTER P-Series
ManageUPS®NET ADAPTER VP
Network Adapter for UPS Management
Licenses and Trademarks
ManageUPS and MopUPS are registered trademarks of ONEAC Corporation, A
Chloride Power Protection Company. All other trademarks, product and corporate
names are the property of their respective owners.
Entire contents copyright ©2008 ONEAC Corporation. All rights reserved.
Reproduction in whole or in part without permission is prohibited.
Controlled Document Number: 913-623 @Rev A 10 April 2008

ManageUPS® NET ADAPTER P-SERIES
Network Adapter for UPS Management
Table of
Contents
Section I:
About ManageUPS Net Adapter P-Series
ManageUPS Net Adapter P-Series
ManageUPS Hardware options
Installation Overview
Application Profiles
SNMP Agent .......................................................................................................... 5
E-mail and WEB...................................................................................................... 6
UPS Status Server for MopUPS software ............................................................... 7
Network Shutdown Controller ................................................................................. 8
I – 1
I – 2
I – 4
I – 5
Section II Network Setup
Understand Your Network
Setting Network Parameters
DHCP Client and Network Settings
II – 1
II – 3
II – 5
Section III Setting Service Options
Overview of Services
Logging Services
Network Time Reference.........................................................................................4
Event Messaging: E-Mail and SNMP configuration
Network Shutdown Controller:
III – 1
III – 2
III – 5
III – 9
Section IV Administrative Settings
About ManageUPS Net Adapter P-Series
Security Settings
Authentication.......................................................................................................... 3
Server Settings........................................................................................................4
Utilities (Reboot, Reset and File Management)
Custom Links
IV – 1
IV – 3
IV – 5
IV – 8

TABLE OF CONTENTS
Page ii
Section V Device Settings – UPS
Status
Diagnostics
Control
Configuration
About UPS
V – 1
V – 3
V – 4
V – 5
V – 7
Section VI Configuring Modbus Services P-Series Only
Modbus TCPIP & Serial Communications
Troubleshooting Communications on Serial Networks
Physical RS485 Network Connection
Configuration for other Serial Communications network
MODBUS Register Map
License Manager
Troubleshooting
VII – 1
VII – 2
VII – 3
VII – 4
VII – 5
VII – 6
VII – 7
Section VII Configuring the Environment Sensor P-Series Only
Hardware Specifications
Hardware Installation
Browser Interface
Sensor Configuration
Environment Sensor Settings ........................................................................... 5
Input Device Settings.......................................................................................... 6
Output Relay Settings ........................................................................................ 7
Chloride Environment Sensor MIB Object List
VIII – 1
VIII – 2
VIII – 3
VIII – 4
VIII – 8
Appendices
Appendix A: Methods for ManageUPS Configuration via Serial
Port
Appendix B: Alarm Detail
Appendix C: Compatibility Table for ManageUPS Blue Bus
Accessories
Appendix D: ManageUPS Technical Specifications
Appendix E: ManageUPS MODBUS Register Map

SECTION I:
ABOUT MANAGEUPS NET ADAPTER
About ManageUPS 913-623 @Rev A Section I, page 1
ManageUPS ManageUPS Net Adapter provides a variety of monitoring and management-related
services for uninterruptible power systems and associated auxiliary devices.
The ManageUPS Net Adapter P-Series include MODBUS Services which provide
UPS Status information in MODBUS (JBUS) protocol for direct integration with
Building Monitoring Systems.
Media supported include RS232, RS422 and RS485 serial protocols and MODBUS
IP over Ethernet.
The default serial communications configuration is RS485 2-wire via screw terminal
connection.
Alternate serial communications are reached via hardware jumper changes and via
serial communications configuration via WEB server interface.
UPS models with compatible communications expansion slots will use the
internal
adapter card.
Other UPS models will use the adapter card with
external chassis, power supply and
communications cables.
ManageUPS Net Adapter VP & P-Series cards with
Legacy Adapte r are compatible
with external chassis and can be used to update services and features in existing
installations.
Simplified Description
of Services
Message: Send a message when events occur that may risk uptime of the
protected systems. Messages can be sent via SNMP trap, e-mail,
network message or numeric pager.
Manage: Integrate with IT-Network and Building management systems.
Update ManageUPS firmware files. Configure Network, Server,
Agent and Device settings. View system status in real-time. View or
export data and event logs. MODBUS (JBUS) server for UPS status
P-Series Only.
Shutdown: Initiate controlled shutdown of computer systems on extended AC
mains power failures, to safeguard file integrity and speed system
recovery time when AC power returns.

Section I: About ManageUPS
Page Section I 913-623 @Rev A About ManageUPS
2
ManageUPS
Hardware Options The services available on your ManageUPS Net Adapter depend upon hardware
options.
Connectivity Device Coverage
VP
10/100 BaseT Ethernet
UPS
P-Series
10/100 BaseT Ethernet
UPS, Modbus, &
Environment Sensor
Accessory
Legacy Chassis
A
legacy conversion card and external chassis enables ManageUPS Net Adapter
VP and P-Series
hardware options to be compatible with legacy UPS.
Service Mechanisms
Client: A software element or program that requests information or actions
from other software elements known as
servers.
Server: A program that provides some service to other (client)
programs. The connection between client and server is
normally by means of message passing, often over a network,
and uses some protocol to encode the client's requests and
the server's responses.
Agent: An Agent is a server that "thinks". Agents are software modules that
first retrieve information about the managed devices they represent,
then store this information in a management database, and finally
provide it (proactively or reactively) to management entities within
network management systems (NMSs) via a network management
protocol.

SECTION I: ABOUT MANAGEUPS
About ManageUPS 913-623 @Rev A Section I, page 3
MECHANISMS SERVICES1
Agents, Servers, & Clients Message Manage Shutdown
C DNS Hostname resolution for NTP, SMTP, MopNSA and
RCCMD
C/A SMTP e-mail
A SNMP trap Integration: SNMP NMS
C/S/A MOPNET
Integration: MopUPSP/RMopUPS,
MopNSA
C/A RCCMD RCCMD
C NTP Clock Synchronization
S FTP/TFTP Network Update
C DHCP Auto Net-Configuration
S CONSOLE
Dial-in and Local RS232
Terminal access to
Configuration and Status
menus.
S TELNET Network access to Console
BASE HARDWARE
S HTTP Network Browser access
P-Series Only
S Modbus/JBus
Serial Communications -
RS232, RS422, &
RS485Half/Full Duplex
TCP IP
1The specific services available on your ManageUPS adapter may depend on model and firmware release. See the Help link on the
About ManageUPS WEB page for information specific to your model and firmware build or license.

Section I: About ManageUPS
Page Section I 913-623 @Rev A About ManageUPS
4
Installation Overview There are two parts to the installation of ManageUPS Net Adapter:
1. Hardware Installation ⎯Physical connection of ManageUPS to your UPS and
attachment to the network.
Configuration ⎯Confirm/Adjust network settings and set message triggers
and destinations, shutdown targets, network security and other parameters.
Hardware Installation Before installing ManageUPS Net Adapter you should be familiar with the hardware
installation details outlined in the specific Supplemental Installation Note: for your
UPS.
Installation notes are included on the ManageUPS documentation CD and are also
available from http://connectivity.chloridepower.com
Some UPS models do not report all information needed by ManageUPS to
represent the UPS accurately. ManageUPS will request missing information when
the UPS Status WEB page is first accessed. Review Section V: Device Settings, in
the User Guide for more information.
Configuration
ManageUPS is designed to be easily configured over the network.
A windows-based utility is offered to discover adapters on your network and simplify
configuration of network settings and service options.
Refer to the Quick Start Guide for a simplified overview of adapter configuration
using the ManageUPS DCU application.

SECTION I: ABOUT MANAGEUPS
About ManageUPS 913-623 @Rev A Section I, page 5
Application Profiles: "The UPS is the critical foundation to my network. If something isn't right
⎯
the NOC (Network Operations Center) needs to know about it."
SNMP Agent
SCENARIO:
Data Collection and Thresholds applications of the SNMP NMS are configured for
threshold monitoring and scheduled collection intervals for the specific MIB objects
of interest.
(ManageUPS supports MIB II (RFC1213), the standard UPS MIB
(RFC1628 -- SNMPv1 translation)
and the Chloride Environment Sensor MIB.
The ManageUPS IP address is entered in the
Management URL control in the node
description form offered by the NMS. This makes it easy for the administrator to
navigate to the ManageUPS WEB page to learn more about the UPS status.
ManageUPS
embedded
WEB server
offers all UPS
MIB measures
and controls.
Network administrators at a central operations center use an SNMP
management system to monitor and manage IT network infrastructure, and
associated power/environmental infrastructure.
Trap receiver station for
SUBNET IT support desk
Trap receiver station
for WAN administrator
Trap receiver station for local facility
Power Systems specialist.
ManageUPS SNMP agent sends
SNMP traps to identify SNMP trap
receivers on power fail and UPS or
environment alarm conditions.
SOLUTION:

Section I: About ManageUPS
Page Section I 913-623 @Rev A About ManageUPS
6
Application Profiles: "In a batch system, everything is entered during the day, but nothing is
posted until the 'batch' runs at night. Often time 'jobs' need to be rerun."
Email-WEB
SCENARIO: The IT administrator for a campus network wants the Help Desk to be aware of
any power-fail conditions or UPS service alerts that may impact IT resource
availability. The Administrator also wants to know this directly 24 hours a day so
he can restart any batch jobs interrupted by power-fail conditions.
When UPS alarm conditions occur, ManageUPS will initiate e-mail to identified
e-mail recipients. The
long form email ⎯intended for desktop e-mail clients ⎯
includes a URL link back to the ManageUPS WEB server to make it convenient
to research the conditions that may be causing the alarm.
Short form e-mail options are offered for routing to pagers or SMS phones via
email-forwarding services offered by most wireless service providers.
In both cases, ManageUPS routes e-mail messages through the local SMTP
(email) server operating on your premise network ⎯or through the remote
SMTP server offered by your internet service provider.
SOLUTION:
:

SECTION I: ABOUT MANAGEUPS
About ManageUPS 913-623 @Rev A Section I, page 7
Application Profiles: "If you know about your downtime, then you can control anything."
UPS status server
for UPS
monitoring
software
In Department C2, three servers are supported by a shared UPS represented on the
network by a ManageUPS Net Adapter. Each server is administered separately and
requires individual automatic responses to power-fail conditions.
A copy of MopUPS PROFESSIONAL is installed on each server to monitor UPS status
via TCPIP and initiate individual shutdown scripts in the event of a prolonged AC
power failure.
At HQ.net, a facilities power systems manager is tasked with responsibility for power
systems in the building. A dedicated pair of UPS modules configured for parallel
redundant operation supports the data center.
The facilities manager runs a copy of the Special Edition of MopUPS for Parallel
Systems (MOPUPS P/R EDITION)on a personal workstation. MopUPS collects
information from both UPS over the IP network, analyses changing load conditions
and other UPS module events that may affect redundancy or overall availability and
calls the manager's pager.
At Campus C SUBNET, a backup-server is supported by a UPS shared with the
campus PABX, router/switch, e-mail server and other infrastructure devices located
in the campus communications center. Some of the backup server's clients are in
Department 2. The backup repository is the SAN (Storage Area Network) housed
remotely in the HQ data-center. The backup administrator wants to make sure all
three UPS are reporting normal power status before allowing the backup job to start.
A copy of MopUPS P/R is installed on the backup server to monitor the parallel UPS
supporting the SAN, the shared UPS supporting the servers in Department-2, and its
own Campus communications UPS. If any UPS system is reporting an AC fail
condition, MopUPS runs a command / script that pauses the backup scheduler until
all UPSs are reporting normal operating status.
SOLUTION:
SCENARIO:
SOLUTION:
SCENARIO:
SOLUTION:
SCENARIO:
ManageUPS hosts a
UPS status server
(MopNet server) that
allows copies of
MopUPS software
(MopNet client),
installed on network
computers to retrieve
UPS status information
over the network and
initiate server-specific
responses to power
systems events.

Section I: About ManageUPS
Page Section I 913-623 @Rev A About ManageUPS
8
Application Profiles: "All I need is a simple solution to call graceful shutdown for a few groups of
servers."
An administrator with three sets of servers needs to trade off capacity for uptime in
the event of a prolonged AC failure.
Server shutdown agents (MopNSA or RCCMD software) are installed on each
server. The agent listens on the network for a shutdown command from
ManageUPS network shutdown controller (NSC).
ManageUPS NSC is configured to connect to the first group and call OS shutdown
five minutes after an AC failure has been reported by the UPS. As this group finishes
its shutdown and power off sequence, the UPS load on the battery is reduced by
about 1/3 ⎯increasing the autonomy available to the remaining groups.
Shutdown is called on the second group after 15 minutes on battery have elapsed.
The third group is configured to wait until the UPS reports only a few minutes of
battery time remaining to allow the maximum system uptime before bringing the
servers off line.
Network Shutdown
Controller (NSC)
for MopNSA or
RCCMD agents.
SOLUTION:
SCENARIO:
Network
shutdown
controller
Network shutdown agents

SECTION II:
NETWORK SETUP
Network Setup 913-623 @Rev A User Guide, ManageUPSnet Section II, page 1
Understand
Your Network
Environment:
To determine the simplest configuration method for your network environment, you
may want to review the Quick Start Guide (QS) and the Application Profiles in
Section I, About ManageUPS with your network administrator.
The biggest question you may need to answer is whether ManageUPS will need a
fixed or "static" IP address on your network.
If the preferred policy on your network is to allocate a fixed IP to server and
management devices, will the fixed IP be "reserved" in a DHCP table and assigned
and re-assigned automatically? Or, should a "static" address be configured manually
in ManageUPS adapter itself?
The answer will depend on your network policies and procedures and on how you
plan to use ManageUPS:
Will ManageUPS be used across multiple subnets within a multi-tiered
network / Enterprise WAN? Or, only within a local subnet or LAN-side of a
Router?
Does your network manage network address registration automatically?
What is your network administrator's policy or procedure for assignment of
static IP addresses and entry of server host names in DNS tables?
Does you network operate a local Network Time (NTP) Server?
Does your network operate an SMTP server?
Basic Network
Parameters If your network operates a DHCP server and registers IP addresses manually, your
network registrar or administrator may need the MAC address of your adapter.
ManageUPS MAC address is printed on the carton label and on the faceplate.
♦MAC address of your adapter:
__:__:__:__:__:__
If your network supports DNS, your administrator may need to add a specific Host
Name and associated IP address to the network DNS server.
♦Host-Name assigned to your ManageUPS (not needed if no DNS)
If your network uses DHCP and DNS together to automatically assign Host-Name
and IP-Address, you should be able to deploy ManageUPS right out of the box and
configure it over the network once the appropriate entries are made in the DHCP and
DNS servers.

SECTION II: NETWORK SETUP
page, Section II 913-623 @Rev A User Guide, ManageUPSnet Network Setup
2
If your network does not support DHCP, or if your network supports DHCP, but not
DNS, you will need to know the static IP address that will be assigned to your
adapter by the network administrator.
♦IP Address ___. ___ .___.___
If your network does not support DHCP, you will need to know the remaining
parameters to be set along with the IP address.
IP Subnet Mask ___.___.___.___
Default Gateway ___.___.___.___ DNS Servers: Primary ___.___.___.___
Secondary ___.___.___.___
Other Network
Resources you
may need to
know:
Network Timeserver: (DNS name or IP address) ____________________
SMTP Server (DNS Name or IP Address) _________________________
SNMP Trap Receivers ________________________________
Network Shutdown Targets: (DNS Name or IP Address)
Typical
Questions: Q. Is a static IP address necessary?
A. It is generally considered good practice ⎯but may not be absolutely necessary.
(See page II-5 for more information)
Q. What happens if there is no DHCP server available?
(or, if there is no dynamic IP address available from the DHCP pool)
A. If ManageUPS is not able to obtain an IP address from a DHCP, it will negotiate
an unused IP address from the reserved "link-local" IP range: 169.254.xxx.yyy.
(See DHCP client on page II-5 for more information) .
Q. Can I turn off the DHCP client? Can I turn off the automatic Link-Local
negotiation?
A. Yes. If you set configure a static IP address in ManageUPS itself, the DHCP client
and link local negotiation will be disabled.
Q. What is the network timeserver used for?
A. To automatically set the clock reference in ManageUPS. The clock reference is
used to mark log entries with a date and time stamp. (See Section III, page 4 for
more information on NTP options)
Q. What is the SMTP server for?
A. This is the network resource ManageUPS will use to send status alerts via email.
(See page III-5 for more information)
Q. What are network shutdown targets?
A. Computers running MopNSA or RCCMD listener software that will initiate
shutdown of their host system. This is initiated by ManageUPS. (See page III-9 for
more information.)

SECTION II: NETWORK SETUP
Network Setup 913-623 @Rev A User Guide, ManageUPSnet Section II, page 3
SETTING
NETWORK
PARAMETERS
Serial Configuration?
If you prefer to set network and other parameters using a terminal and RS232/serial
connection, see Appendix A.
Network Configuration?
If you know the DNS name or fixed IP address that is going to be assigned to your
adapter via DHCP, you can reach your adapter using Telnet or WEB Browser.
If the IP address has been assigned randomly from the DHCP pool, or during the
link-local negotiation, you should use ManageUPS DCU software to find
ManageUPS on your network and navigate to various configuration menus.
Once you reach ManageUPS using Serial or Network methods, you will need to
know the default username / password combination.
Default username = admin. Default password = admin.
The three options for configuring Network Settings manually via network connection
are described below.
Configuration
using
ManageUPS
DCU
ManageUPS DCU,
Discovery and Configuration
Utility is a software program
that will help simplify initial
configuration and ongoing
management of ManageUPS
adapters.
DCU will guide you through
the setting of various
network parameters, service
settings, security settings
and other options. (Requires
a PC running Windows 2000
or above.)
Installation and use of ManageUPS DCU Discovery and Configuration Utility is
covered in the
Quick Start Guide.
Install ManageUPS DCU from ManageUPS Documentation and Utilities CD.
If you do not have access to a Windows workstation, or you prefer using a web
browser, telnet client or local RS232 terminal, follow the methods outlined on the next
page.

SECTION II: NETWORK SETUP
page, Section II 913-623 @Rev A User Guide, ManageUPSnet Network Setup
4
Enter the IP address or DNS name assigned to your adapter in the address bar of
your web browser. Navigate to the Network Settings page in the Administration area.
http://<ip address>
http://<DNSname>
Configuration via
WEB
BROWSER
Once you enter new
TCP/IP Settings in
the browser view and
press [Apply],you will
see a change warning
message:
The new IP settings
will take affect after
you reboot the
adapter. The reboot
control is located on
the Utilities menu.
After rebooting, you will need to open a new browser session with the adapter
using its new IP address. You may want to configure Service, Administrative, or
Device settings before rebooting.
Configuration via
CONSOLE
Menu
(For Telnet and
Serial
Configuration
methods)
The CONSOLE utility is
a text menu interface
that is available via
Telnet or via serial
port.
The lower section of
the MAIN menu (right)
provides navigation to
other menus.
If IP address is set to
STATIC, active IP
settings will appear in
the top area of the
Network Configuration
Menu.
The active network
settings of the adapter
will remain active until
you logout and reboot
the adapter.
PING is a diagnostic utility used to verify that the adapter is able to route to specific
network addresses of interest. PING is only available from the CONSOLE utility.
When DHCP is enabled,
these controls will not
appear.

SECTION II: NETWORK SETUP
Network Setup 913-623 @Rev A User Guide, ManageUPSnet Section II, page 5
DHCP CLIENT
AND NETWORK
SETTINGS
DHCPCLIENT
ManageUPS ships with the DHCP client enabled. To disable the DHCP client and
configure fixed IP settings, see the topic, Assign IP Settings on the next page.
What happens if ManageUPS is unable to obtain settings via DHCP?
If the client is unable to obtain an IP address from a DHCP server, ManageUPS
will negotiate an IP address from the range reserved for Local networking
(169.256.xxx.xxx). If an IP address becomes available later, ManageUPS will
release the local address and use the IP address provided by the DHCP server.
STATIC IPADDRESS
Is a static IP address necessary?
Generally, it is considered good practice to assign a static IP address to server
class devices -- but many network policies use dynamic address provisioning and
automated network registration to simplify network administration.
Generous lease periods allow a device that obtains a specific IP from a lease pool
to continue to use the same IP unless the DHCP server's MAC table becomes
corrupted, or the device is disconnected from the network for a period longer than
the lease duration.
If you are using ManageUPS primarily for email event messaging, the email
message body will contain a link to the active IP address the card is using so you
can find it easily via browser.
If you are using ManageUPS as an SNMP agent or UPS status server for UPS
monitoring software and you feel that that the DNS address resolution is not
completely trustable, and then you should assign a static IP to ManageUPS.

SECTION II: NETWORK SETUP
page, Section II 913-623 @Rev A User Guide, ManageUPSnet Network Setup
6
Current
Network
Settings
Display the currently
active TCP/IP settings
of the adapter
.
DNS Hostname The DNS Hostname is retrieved from the DNS server on the network. Is there is no
DNS entry for ManageUPS in the DNS server, the current IP address of the adapter
will be displayed in the DNS Host Name field.
The MAC address is a unique hardware identifier that is set in the ManageUPS
adapter at the factory.
TCP/IP
Settings
When the DHCP client is
enabled, The only settings
you may control manually are
Device and Host name.
Device Name
The name the adapter will publish for
itself on the network. This name will
appear as part of the adapter's icon in
ManageUPS DCU navigation window
whenever the icon is visible in the Local
Network tree. The default value can be
edited here and applied.
Host Name If the DHCP server is configured to push the DNS Host Name to DHCP clients, the
DNS Host Name will be presented here.
If the DHCP session does not include assignment of DNS Host Name, the entry will be
the default value shown.
Changing the host name entry in ManageUPS TCP/IP settings will not affect the
entry in the DNS server's directory.
NOTE: Handling of hostname via DHCP under DDNS: When the adapter boots with
DHCP enabled, then the adapter will provide it’s hostname in the DHCP request. By
default this name is mun-1234-5678, where (1234-5678 is the unique hardware serial
number). If the DHCP server is configured to pass hostname to a DDNS server, this
hostname name will be added to the DNS server automatically.
Host Name will be returned as SysName object in the SNMP system MIB (MIB-II)
A
ssi
g
n IP
Settings: DHCP is the default configuration. Static or fixed is a configured option.
To switch to a fixed IP, select Statically in the dropdown box and press the Apply
button. This will cause ManageUPS to present controls for entering the fixed IP
settings. After you have entered the fixed settings, press Apply again. The settings
will be saved -- but will not take effect until you reboot the adapter. After the card is
rebooted, ManageUPS will deactivate the DHCP client and always use the fixed
settings you enter.

SECTION II: NETWORK SETUP
Network Setup 913-623 @Rev A User Guide, ManageUPSnet Section II, page 7
TCP/IP Settin
g
s
-- MENU ITEMS
FOR STATIC IP
SETTINGS
IP Address Fixed IP address assigned to this adapter.
Subnet Mask: Subnet Mask of the network that the UPS unit is on.
Default Gateway: The local default gateway (IP address of the router).
DNS Settings Primary DNS Server: IP address of the primary DNS server.
Secondary DNS Server: IP address of the secondary DNS server.