Chrysler Grand Caravan Instruction Manual

81-016-9047 Second Edition Printed in U.S.A.
Minivans
WARRANTY INFORMATION
2 0 0 9
Chrysler Motors LLC
G r a n d C a r a v a n / To w n & C o u n t r y
154062 09 Minivans LPLW Warr.qxd:126268cov 9/30/08 10:29 PM Page 1

IMPORTANT
This booklet contains Chrysler Motors LLC limited warranties. It should
be kept in your vehicle and presented to your Dealer if any warranty
service is needed. The warranty text begins on page 4 of this booklet.
Original Owner’s Name
Street Address
City and State Zip Code
Vehicle Identication Number
Warranty Start Date (In-Service Date) Mileage at Delivery
Selling Dealer Code
City State
Second Owner’s Name
Street Address
City and State Zip Code
Date of Second Purchase Mileage at Purchase
Third Owner’s Name
Street Address
City and State Zip Code
Date of Third Purchase Mileage at Purchase
Warranty coverage applies to all vehicle owners. To protect you in the event of a recall or any questions concerning your warranty, please tell
your dealer about any ownership or address change, and write the details here.

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DESCRIPTION 1 Yr/ 2 Yr/ 3 Yr/ 3 Yr/ 3 Yr/ 5 Yr/ 5 Yr/ 7 Yr/ 7 Yr/ 8 Yr/
12,000 24,000 36,000 50,000 Unlmtd 50,000 100,000 70,000 100,000 80,000 Lifetime
Basic Limited Warranty Coverage
Special Extended Warranty Coverage
Anti-Corrosion Perforation Limited Warranty:
All Panels
Outer Panels
Powertrain Limited Warranty
Federal Emission Warranty
Federal Emission Warranty- Specified Comp.
California Emission Warranty
California Emission Warranty - Specified Comp.
WARRANTYCOVERAGEATAGLANCE
©2008 Chrysler Motors LLC

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TABLEOFCONTENTS
1. Your Legal Rights Under
These Limited Warranties . . . . . . . . . . . . . . . . . . . . 4
1.1 Incidental and Consequential
Damages Not Covered . . . . . . . . . . . . . . . . . . 4
2. What’s Covered Under Chrysler Motors LLC's
Warranties
2.1 Basic Limited Warranty . . . . . . . . . . . . . . . . . . . 5
2.2 Corrosion Warranty . . . . . . . . . . . . . . . . . . . 8
2.3 Restraint System Limited Warranty . . . . . . . . . . 9
2.4 PowertrainLimited Warranty ..................10
.
3. What’s Not Covered
3.1 Modifications Not Covered. . . . . . . . . . . . . 17
3.2 Environmental Factors Not Covered . . . . . . 18
3.3 Maintenance Costs Not Covered. . . . . . . . . . 19
3.4 Racing Not Covered . . . . . . . . . . . . . . . . . .20
3.5 Certain Kinds of Corrosion
Not Covered . . . . . . . . . . . . . . . . . . . . . . . .20
3.6 Other Exclusions . . . . . . . . . . . . . . . . . . . . .20
3.7 Total Loss, Salvage, Junk, or Scrap
Vehicles Not Covered. . . . . . . . . . . . . . . . . . . . 21
3.8 Restricted Warranty . . . . . . . . . . . . . . . . . . . . .22
4. Other Terms ofYourWarranties
4.1 Exchanged Parts May Be Used in
Warranty Repairs . . . . . . . . . . . . . . . . . . . . 23
4.2 Pre-Delivery Service. . . . . . . . . . . . . . . . . . . 24
4.3 Production Changes . . . . . . . . . . . . . . . . . . . 24
4.4 GoverningLawandOtherTerms............24

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TABLEOFCONTENTS
5. EmissionWarrantiesRequired byLaw
5.1 Federal Emission Warranty . . . . . . . . . . . . . . . . . . 25
5.2 Emission Performance Warranty . . . . . . . . . . . . . . . 27
5.3 California Emission Warranty . . . . . . . . . . . . . . . . . 28
6. How to Get Warranty Service
6.1 Where to Take Your Vehicle . . . . . . . . . . . . . . .33
6.2 HowtoGetTowService-U.S.orCanadaOnly....35
6.3 Emergency Warranty Repairs . . . . . . . . . . . . 36
6.4 Getting ServiceUnderthe Federal
Emission Performance Warranties . . . . . . . . 36
6.5 Getting Service Under the
California Emission Warranties . . . . . . . . 37
7. How to Deal with Warranty Problems
7.1 Steps to Take . . . . . . . . . . . . . . . . . . . . . . . . .40
7.2 Helpful Addresses and Telephone
Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
8. Optional Service Contract . . . . . . . . . . . . . . . . . . 45
9. Maintenance
9.1 General Maintenance . . . . . . . . . . . . . . . . . . 46
9.2 Where to Go For Maintenance . . . . . . . . . . . 47

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LEGALRIGHTS
1. Your Legal Rights Under
These Limited Warranties
The warranties contained in this booklet are the only
express warranties that Chrysler Motors LLC ("Chrysler")
makesforyourvehicle.Thesewarrantiesgiveyouspecific
legalrights. Youmayalsohaveotherrightsthatvaryfrom
statetostate.Forexample,youmayhavesomeimplied
warranties, depending on the state where your vehicle was
sold or is registered.
Theseimpliedwarrantiesarelimited,tothe extentallowed
by law, to the time periods covered by the express written
warranties contained in this booklet.
If you use your vehicle primarily for business or commer-
cial purposes, then these implied warranties do not apply
and Chrysler completely disclaims them to the extent
allowed by law. And the implied warranty of fitness for a
particular purpose does not apply if your vehicle is used for
racing, even if the vehicle is equipped for racing.
Somestatesdonotallowlimitationsonhowlongan
impliedwarrantylasts,sotheabovelimitationsmaynot
applytoyou.
1.1 Incidental and Consequential
Damages Not Covered
Yourwarrantiesdon’tcoveranyincidentalor
consequentialdamagesconnectedwithyourvehicle’s
failure,eitherwhileunderwarrantyorafterward.
Examplesofsuch damages include:
• losttime;
• inconvenience;
• the loss of the use of your vehicle;
• the cost of rental vehicles, gasoline, telephone,
travel, or lodging;
• the loss of personal or commercial property; and
• the loss of revenue.
Somestatesdon’tallowincidentalorconsequential
damagestobeexcludedorlimited,sothisexclusion
maynotapplytoyou.

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2. What's Covered Under
Chrysler Motors LLC's
Warranties
2.1 Basic Limited Warranty
A. Who Is Covered?
You are covered by the Basic Limited Warranty if
you are a purchaser for use of the vehicle.
B. What’s Covered
The Basic Limited Warranty covers the cost of all
parts and labor needed to repair any item on your
vehicle when it left the manufacturing plant that is
defectiveinmaterial,workmanshiporfactory
preparation. There is no list of covered parts since the
only exception are tires and Unwired headphones. You
pay nothing for these repairs. These warranty repairs or
adjustments — including all parts and labor connected
with them — will be made by your dealer at no charge,
using new or remanufactured parts.
C. Items Covered by Other Warranties
The following are covered by separate warranties
offered by their makers. They are not covered by the
BasicLimitedWarranty:
• tires;
• Unwired headphones; or
WHAT'SCOVEREDUNDER
CHRYSLER MOTORSLLC'SWARRANTIES

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• items added or changed after your vehicle left the
manufacturing plant, such as accessories or
protection products, or items changed because of
customization or van conversion.
Be sure you get a copy of any warranty that applies
to these items from your dealer, or from the maker of
the product. You can find the tire and Unwired
headphone warranty statements in your Owner’s
LiteraturePackage.
D. Towing Costs Are Covered Under Certain
Circumstances
The Basic Limited Warranty covers the cost of towing
your vehicle to the nearest Chrysler, Dodge or Jeep
dealer if your vehicle can’t be driven because a
covered part has failed. If you choose to go to
another dealership, you will be responsible for the
cost if the extra distance exceeds 10 miles. See
Section 6.2 for information on how to get towing
service in the United States and Canada.
E. When It Begins
The Basic Limited Warranty begins on either of the
followingdates,whicheverisearlier:
• the date you take delivery of the vehicle; or
• the date when the vehicle was first put into
service —for example, as a dealer “demo” or as a
Chryslercompanyvehicle.
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G. Registration and Operation Requirements
The Basic Limited Warranty covers your vehicle
onlyif:
• it was built for sale in the U.S.;
• it’s registered in the U.S.;
• it’s driven mainly in the U.S. or Canada; and
• it’s operated and maintained in the manner
described in your Owner’s Manual.
F. When It Ends
The Basic Limited Warranty lasts for 36 months from the
date it begins or for 36,000 miles on the odometer,
whichever occurs first. But the following items are
covered only for 12 months or for 12,000 miles on the
odometer, whichever occurs first:
• brakes (rotors, pads, linings, and drums);
• wiper blades;
• clutch discs or modular clutch assembly (as equipped);
• windshield and rear window; and
• wheel alignment and wheel balancing
WHAT'SCOVEREDUNDER
CHRYSLER MOTORLLC'SWARRANTIES

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H. If Your Vehicle Leaves the United States
(We Include U.S. Possessions and Territories
as Part of the United States for Warranty
Purposes):
EXCEPT WHERE SPECIFICALLYREQUIRED
BY LAW, THERE IS NO WARRANTY
COVERAGE ON THIS VEHICLE IF IT IS
SOLD IN OR REGISTERED IN COUNTRIES
OTHER THAN THE UNITED STATES.
This policy does not apply to vehicles that have
receivedauthorizationforexportfromChrysler.
Dealers may not give authorization for export. You
should consult an authorized dealer to determine this
vehicle's warranty coverage if you have any ques-
tions.
This policy does not apply to vehicles registered to
U.S.governmentofficialsormilitarypersonnelon
assignment outside of the United States.
2.2 Corrosion Warranty
A. Who Is Covered?
You are covered if you are a purchaser for use of
the vehicle.
B. What'sCovered
This warranty covers the cost of all parts and labor
needed to repair or replace any sheet metal panels
that get holes from rust or other corrosion. If a hole
occurs because of something other than corrosion,
this warranty does not apply. Cosmetic or surface
corrosion —resulting,forexample,fromstone
chips or scratches in the paint — is not covered.
For more details on what isn’t covered by this
warranty,see3.5.
WHAT'SCOVEREDUNDER
CHRYSLER MOTORSLLC'SWARRANTIES

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C. How Long It Lasts
This warranty starts when your Basic Limited
Warranty begins under 2.1(E).
Thiswarrantyhastwotime-and-mileagelimits:
• For sheet metal panels, the limit is 36 months,
withnomileagelimit.
• For an outer-body sheet metal panel — one
that is finish-painted and that someone can
see when walking around the vehicle — the
limitsare5yearsor100,000milesonthe
odometer, whichever occurs first.
WHAT'SCOVEREDUNDER
CHRYSLER MOTORLLC'SWARRANTIES
2.3 Restraint System Limited Warranty
(Vehicles sold and registered in the
State of Kansas only)
For vehicles sold and registered in the State of
Kansas, seatbelts and related seatbelt components
are warranted against defects in workmanship and
materialsfor10years,regardlessof mileage. This
warranty does not cover replacement of seatbelts and
related components required as the result of collision.

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WHAT'SCOVEREDUNDER
CHRYSLER MOTORSLLC'SWARRANTIES
2.4 LifetimePowertrainLimited
Warranty
A. Who Is Covered?
Youarecoveredbythe LifetimePowertrain
Limited Warranty if you are the first registered
owner or lessee for use of the vehicle sold.
Subsequent owners or lessees, even if they are
within the same family or business, are not
covered. Successor business entities or
persons to whom the vehicle is transferred by
operation of law are also not covered.
B. What'sCovered
TheLifetimePowertrainLimitedWarranty
covers the cost of all parts and labor needed to
repair a powertrain component listed in section
2.4.Ebelowthatisdefective inworkmanship
and materials. There is no coverage for towing
in the event of disablement.
C. When It Begins
TheLifetimePowertrainLimitedWarrantybegins
at the end of the Basic Limited Warranty.
D. Excluded Vehicles
SRT vehicles, Sprinter vehicles, diesel equipped
vehicles, and all Ram Cab/Chassis vehicles are not
covered. Vehicles used as a police, taxi, limousine,
postal delivery vehicle, ambulance, rental and
government vehicles are not covered by the
LifetimePowertrainLimitedWarranty.

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WHAT'SCOVEREDUNDER
CHRYSLER MOTORSLLC'S WARRANTIES
E. PartsCovered
TheLifetimePowertrainLimitedWarrantycovers
these parts and components of your vehicle's
powertrainsuppliedbyChryslerMotorsLLC:
Gasoline Engine: cylinder block and all internal
parts; cylinder head assemblies; timing case, timing
chain, timing belt, gears and sprockets; vibration
damper; oil pump; water pump and housing; intake
and exhaust manifolds; flywheel with starter ring
gear; core plugs; valve covers; oil pan; turbocharger
housing and internal parts; turbocharger wastegate
actuator; supercharger; serpentine belt tensioner;
seals and gaskets for listed components only.
Transmission:transmission caseandallinternal
parts; torque converter; drive/flex plate; transmis-
sion range switch; speed sensors; pressure
sensors; transmission control module; bell housing;
oil pan; seals and gaskets for listed components
only.
NOTE: MANUAL TRANSMISSION CLUTCH
PARTS ARE NOT COVERED AT ANY TIME.
Front Wheel Drive: transaxle case and all
internal parts; axle shaft assemblies; constant
velocity joints and boots; differential cover; oil pan;
transaxle speed sensors; transaxle solenoid assem-
bly;PRNDLposition switch; transaxleelectronic
controller; torque converter; seals and gaskets for
listed components only.
NOTE: MANUAL TRANSMISSION CLUTCH
PARTS ARE NOT COVERED AT ANY TIME.

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WHAT'SCOVEREDUNDER
CHRYSLERMOTORSLLC'SWARRANTIES
All Wheel Drive (AWD): power transfer unit and
all internal parts; viscous coupler; axle housing and
all internal parts; constant velocity joints and
boots; driveshaft and axle shaft assemblies;
differentialcarrierassemblyand allinternalparts;
output ball bearing; output flange; end cover;
overrunning clutch; vacuum motor; torque tube;
pinion spacer and shim, seals and gaskets for listed
components only.
Rear WheelDrive: rear axle housing and all
internal parts; axle shafts; axle shaft bearings;
drive shaft assemblies; drive shaft center bearings;
universal joints and yokes; seals and gaskets for
listed components only.
Four-Wheel Drive (4X4): transfer case and all
internal parts; transfer case control module and
shift mode motor assembly; axle housing and all
internal parts; axle shafts; axle shaft bearings;
drive shafts assemblies (front and rear); drive shaft
center bearings; universal joints and yokes;
disconnect housing assembly; seals and gaskets
for the listed components only.
F. When Lifetime Powertrain Limited
Warranty Does Not Apply
You are not covered by the Lifetime Powertrain
Limited Warranty if you are a second or subsequent
owner of the vehicle.

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G. Inspections
InordertomaintaintheLifetimePowertrainLimited
Warranty, the person or entity covered by this Power-
train Limited Warranty must have a powertrain inspec-
tion performed by an authorized Chrysler, Dodge, or
Jeep dealer once every 5 years. This inspection will be
performed at no charge. The inspection must be made
within sixty (60) days of each 5 year anniversary of the
in-service date of the vehicle. You must have the
inspection performed to continue this coverage.
For your convenience, powertrain inspection logs
have been provided. You should use these logs to
keep track of each 5 year powertrain inspection
interval.
WHAT'SCOVEREDUNDER
CHRYSLER MOTORSLLC'S WARRANTIES
H. Other Provisions of This Powertrain
Limited Warranty
AllothertermsoftheNewVehicleLimited
Warranty including the Section 1 (Your Rights
Under These Limited Warranties) and Section 3
(What's Not Covered) apply to this Powertrain
LimitedWarranty.

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Powertrain Limited Warranty Inspection
Five Year Inspection Interval
Powertrain inspected
_________________ _____________
Odometer Reading Date
____________ _____________
Repair Order # Dealer Code
_____________________________________________
Authorized Dealership Name
_____________________________________________
Print Name of Authorized Dealership Personnel
_____________________________________________
Signature of Authorized Dealership Personnel
Powertrain Limited Warranty Inspection
Ten Year Inspection Interval
Powertrain inspected
_________________ _____________
Odometer Reading Date
____________ _____________
Repair Order # Dealer Code
_____________________________________________
Authorized Dealership Name
_____________________________________________
Print Name of Authorized Dealership Personnel
_____________________________________________
Signature of Authorized Dealership Personnel

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Powertrain Limited Warranty Inspection
Fifteen Year Inspection Interval
Powertrain inspected
_________________ _____________
Odometer Reading Date
____________ _____________
Repair Order # Dealer Code
_____________________________________________
Authorized Dealership Name
_____________________________________________
Print Name of Authorized Dealership Personnel
_____________________________________________
Signature of Authorized Dealership Personnel
Powertrain Limited Warranty Inspection
Twenty Year Inspection Interval
Powertrain inspected
_________________ _____________
Odometer Reading Date
____________ _____________
Repair Order # Dealer Code
_____________________________________________
Authorized Dealership Name
_____________________________________________
Print Name of Authorized Dealership Personnel
_____________________________________________
Signature of Authorized Dealership Personnel

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Powertrain Limited Warranty Inspection
Twenty Five Year Inspection Interval
Powertrain inspected
_________________ _____________
Odometer Reading Date
____________ _____________
Repair Order # Dealer Code
_____________________________________________
Authorized Dealership Name
_____________________________________________
Print Name of Authorized Dealership Personnel
_____________________________________________
Signature of Authorized Dealership Personnel
Powertrain Limited Warranty Inspection
Thirty Year Inspection Interval
Powertrain inspected
_________________ _____________
Odometer Reading Date
____________ _____________
Repair Order # Dealer Code
_____________________________________________
Authorized Dealership Name
_____________________________________________
Print Name of Authorized Dealership Personnel
_____________________________________________
Signature of Authorized Dealership Personnel

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3. What's Not Covered
3.1 Modifications Not Covered
A. Some Modifications Don’t Void the
Warranties But Aren’t Covered
Certain changes that you might make to your
vehicle do not, by themselves, void the warranties
described in this booklet. Examples of some of
these changes are:
• installingnon-ChryslerMotorsLLC("Chrysler")
parts, components, or equipment (such as a non-
Chrysler radio or speed control); and
• using special non-Chrysler materials or
additives.
But your warranties don’t cover any part that was
not on your vehicle when it left the manufacturing
plant or is not certified for use on your vehicle. Nor
do they cover the costs of any repairs or adjustments
that might be caused or needed because of the
installation or use of non-Chrysler parts, compo-
nents, equipment, materials, or additives.
Performance or racing parts are considered to be
non-Chrysler parts. Repairs or adjustments caused
by their use are not covered under your warranties.
Examples of the types of alterations not covered are:
• installing accessories — except for genuine
Chrysler / MOPAR accessories installed by
an authorized Chrysler, Dodge or Jeep dealer;
• applying rustproofing or other protection
products;
WHAT'SNOTCOVERED

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• changing the vehicle's configuration or
dimensions, such as converting the vehicle into
a limousine or food service vehicle; or
• using any refrigerant that Chrysler has
not approved.
B. Modifications That WILL Void Your
Warranties
These actions will void your warranties:
• disconnecting, tampering with, or altering the
odometer will void your warranties, unless your
repairingtechnicianfollowsthelegal require-
ments for repairing or replacing odometers; or
• attaching any device that disconnects the
odometer will also void your warranties.
3.2 Environmental Factors Not Covered
Your warranties don’t cover damage caused by
environmental factors such as airborne fallout, bird
droppings, insect damage, chemicals, tree sap, salt,
ocean spray, acid rain, and road hazards. Nor do your
warranties cover damage caused by hailstorms,
windstorms, tornadoes, sandstorms, lightning, floods,
and earthquakes.
Your warranties do not cover conditions resulting
from anything impacting the vehicle. This includes
cracks and chips in glass, scratches and chips in
painted surfaces, or damage from collision.
WHAT'SNOTCOVERED