Chrysler Grand Caravan Instruction Manual

81-016-9047 Second Edition Printed in U.S.A.
Minivans
WARRANTY INFORMATION
2 0 0 9
Chrysler Motors LLC
G r a n d C a r a v a n / To w n & C o u n t r y
154062 09 Minivans LPLW Warr.qxd:126268cov 9/30/08 10:29 PM Page 1

IMPORTANT
This booklet contains Chrysler Motors LLC limited warranties. It should
be kept in your vehicle and presented to your Dealer if any warranty
service is needed. The warranty text begins on page 4 of this booklet.
Original Owner’s Name
Street Address
City and State Zip Code
Vehicle Identication Number
Warranty Start Date (In-Service Date) Mileage at Delivery
Selling Dealer Code
City State
Second Owner’s Name
Street Address
City and State Zip Code
Date of Second Purchase Mileage at Purchase
Third Owner’s Name
Street Address
City and State Zip Code
Date of Third Purchase Mileage at Purchase
Warranty coverage applies to all vehicle owners. To protect you in the event of a recall or any questions concerning your warranty, please tell
your dealer about any ownership or address change, and write the details here.

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DESCRIPTION 1 Yr/ 2 Yr/ 3 Yr/ 3 Yr/ 3 Yr/ 5 Yr/ 5 Yr/ 7 Yr/ 7 Yr/ 8 Yr/
12,000 24,000 36,000 50,000 Unlmtd 50,000 100,000 70,000 100,000 80,000 Lifetime
Basic Limited Warranty Coverage
Special Extended Warranty Coverage
Anti-Corrosion Perforation Limited Warranty:
All Panels
Outer Panels
Powertrain Limited Warranty
Federal Emission Warranty
Federal Emission Warranty- Specified Comp.
California Emission Warranty
California Emission Warranty - Specified Comp.
WARRANTYCOVERAGEATAGLANCE
©2008 Chrysler Motors LLC

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TABLEOFCONTENTS
1. Your Legal Rights Under
These Limited Warranties . . . . . . . . . . . . . . . . . . . . 4
1.1 Incidental and Consequential
Damages Not Covered . . . . . . . . . . . . . . . . . . 4
2. What’s Covered Under Chrysler Motors LLC's
Warranties
2.1 Basic Limited Warranty . . . . . . . . . . . . . . . . . . . 5
2.2 Corrosion Warranty . . . . . . . . . . . . . . . . . . . 8
2.3 Restraint System Limited Warranty . . . . . . . . . . 9
2.4 PowertrainLimited Warranty ..................10
.
3. What’s Not Covered
3.1 Modifications Not Covered. . . . . . . . . . . . . 17
3.2 Environmental Factors Not Covered . . . . . . 18
3.3 Maintenance Costs Not Covered. . . . . . . . . . 19
3.4 Racing Not Covered . . . . . . . . . . . . . . . . . .20
3.5 Certain Kinds of Corrosion
Not Covered . . . . . . . . . . . . . . . . . . . . . . . .20
3.6 Other Exclusions . . . . . . . . . . . . . . . . . . . . .20
3.7 Total Loss, Salvage, Junk, or Scrap
Vehicles Not Covered. . . . . . . . . . . . . . . . . . . . 21
3.8 Restricted Warranty . . . . . . . . . . . . . . . . . . . . .22
4. Other Terms ofYourWarranties
4.1 Exchanged Parts May Be Used in
Warranty Repairs . . . . . . . . . . . . . . . . . . . . 23
4.2 Pre-Delivery Service. . . . . . . . . . . . . . . . . . . 24
4.3 Production Changes . . . . . . . . . . . . . . . . . . . 24
4.4 GoverningLawandOtherTerms............24

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TABLEOFCONTENTS
5. EmissionWarrantiesRequired byLaw
5.1 Federal Emission Warranty . . . . . . . . . . . . . . . . . . 25
5.2 Emission Performance Warranty . . . . . . . . . . . . . . . 27
5.3 California Emission Warranty . . . . . . . . . . . . . . . . . 28
6. How to Get Warranty Service
6.1 Where to Take Your Vehicle . . . . . . . . . . . . . . .33
6.2 HowtoGetTowService-U.S.orCanadaOnly....35
6.3 Emergency Warranty Repairs . . . . . . . . . . . . 36
6.4 Getting ServiceUnderthe Federal
Emission Performance Warranties . . . . . . . . 36
6.5 Getting Service Under the
California Emission Warranties . . . . . . . . 37
7. How to Deal with Warranty Problems
7.1 Steps to Take . . . . . . . . . . . . . . . . . . . . . . . . .40
7.2 Helpful Addresses and Telephone
Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
8. Optional Service Contract . . . . . . . . . . . . . . . . . . 45
9. Maintenance
9.1 General Maintenance . . . . . . . . . . . . . . . . . . 46
9.2 Where to Go For Maintenance . . . . . . . . . . . 47

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LEGALRIGHTS
1. Your Legal Rights Under
These Limited Warranties
The warranties contained in this booklet are the only
express warranties that Chrysler Motors LLC ("Chrysler")
makesforyourvehicle.Thesewarrantiesgiveyouspecific
legalrights. Youmayalsohaveotherrightsthatvaryfrom
statetostate.Forexample,youmayhavesomeimplied
warranties, depending on the state where your vehicle was
sold or is registered.
Theseimpliedwarrantiesarelimited,tothe extentallowed
by law, to the time periods covered by the express written
warranties contained in this booklet.
If you use your vehicle primarily for business or commer-
cial purposes, then these implied warranties do not apply
and Chrysler completely disclaims them to the extent
allowed by law. And the implied warranty of fitness for a
particular purpose does not apply if your vehicle is used for
racing, even if the vehicle is equipped for racing.
Somestatesdonotallowlimitationsonhowlongan
impliedwarrantylasts,sotheabovelimitationsmaynot
applytoyou.
1.1 Incidental and Consequential
Damages Not Covered
Yourwarrantiesdon’tcoveranyincidentalor
consequentialdamagesconnectedwithyourvehicle’s
failure,eitherwhileunderwarrantyorafterward.
Examplesofsuch damages include:
• losttime;
• inconvenience;
• the loss of the use of your vehicle;
• the cost of rental vehicles, gasoline, telephone,
travel, or lodging;
• the loss of personal or commercial property; and
• the loss of revenue.
Somestatesdon’tallowincidentalorconsequential
damagestobeexcludedorlimited,sothisexclusion
maynotapplytoyou.

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2. What's Covered Under
Chrysler Motors LLC's
Warranties
2.1 Basic Limited Warranty
A. Who Is Covered?
You are covered by the Basic Limited Warranty if
you are a purchaser for use of the vehicle.
B. What’s Covered
The Basic Limited Warranty covers the cost of all
parts and labor needed to repair any item on your
vehicle when it left the manufacturing plant that is
defectiveinmaterial,workmanshiporfactory
preparation. There is no list of covered parts since the
only exception are tires and Unwired headphones. You
pay nothing for these repairs. These warranty repairs or
adjustments — including all parts and labor connected
with them — will be made by your dealer at no charge,
using new or remanufactured parts.
C. Items Covered by Other Warranties
The following are covered by separate warranties
offered by their makers. They are not covered by the
BasicLimitedWarranty:
• tires;
• Unwired headphones; or
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• items added or changed after your vehicle left the
manufacturing plant, such as accessories or
protection products, or items changed because of
customization or van conversion.
Be sure you get a copy of any warranty that applies
to these items from your dealer, or from the maker of
the product. You can find the tire and Unwired
headphone warranty statements in your Owner’s
LiteraturePackage.
D. Towing Costs Are Covered Under Certain
Circumstances
The Basic Limited Warranty covers the cost of towing
your vehicle to the nearest Chrysler, Dodge or Jeep
dealer if your vehicle can’t be driven because a
covered part has failed. If you choose to go to
another dealership, you will be responsible for the
cost if the extra distance exceeds 10 miles. See
Section 6.2 for information on how to get towing
service in the United States and Canada.
E. When It Begins
The Basic Limited Warranty begins on either of the
followingdates,whicheverisearlier:
• the date you take delivery of the vehicle; or
• the date when the vehicle was first put into
service —for example, as a dealer “demo” or as a
Chryslercompanyvehicle.
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G. Registration and Operation Requirements
The Basic Limited Warranty covers your vehicle
onlyif:
• it was built for sale in the U.S.;
• it’s registered in the U.S.;
• it’s driven mainly in the U.S. or Canada; and
• it’s operated and maintained in the manner
described in your Owner’s Manual.
F. When It Ends
The Basic Limited Warranty lasts for 36 months from the
date it begins or for 36,000 miles on the odometer,
whichever occurs first. But the following items are
covered only for 12 months or for 12,000 miles on the
odometer, whichever occurs first:
• brakes (rotors, pads, linings, and drums);
• wiper blades;
• clutch discs or modular clutch assembly (as equipped);
• windshield and rear window; and
• wheel alignment and wheel balancing
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H. If Your Vehicle Leaves the United States
(We Include U.S. Possessions and Territories
as Part of the United States for Warranty
Purposes):
EXCEPT WHERE SPECIFICALLYREQUIRED
BY LAW, THERE IS NO WARRANTY
COVERAGE ON THIS VEHICLE IF IT IS
SOLD IN OR REGISTERED IN COUNTRIES
OTHER THAN THE UNITED STATES.
This policy does not apply to vehicles that have
receivedauthorizationforexportfromChrysler.
Dealers may not give authorization for export. You
should consult an authorized dealer to determine this
vehicle's warranty coverage if you have any ques-
tions.
This policy does not apply to vehicles registered to
U.S.governmentofficialsormilitarypersonnelon
assignment outside of the United States.
2.2 Corrosion Warranty
A. Who Is Covered?
You are covered if you are a purchaser for use of
the vehicle.
B. What'sCovered
This warranty covers the cost of all parts and labor
needed to repair or replace any sheet metal panels
that get holes from rust or other corrosion. If a hole
occurs because of something other than corrosion,
this warranty does not apply. Cosmetic or surface
corrosion —resulting,forexample,fromstone
chips or scratches in the paint — is not covered.
For more details on what isn’t covered by this
warranty,see3.5.
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