Cisco TelePresence Server 7010 Specification sheet

Cisco TelePresence
TelePresence Server 8710
and 7010 2.2
Product user guide
D14842
June 2011

Cisco TelePresence Server Product User Guide Page 2 of 151
Contents
Introduction 5
System status 6
System status 7
Displaying cluster status for a master blade 10
Displaying cluster status for a slave blade 13
Displaying hardware health status 14
Network settings 15
Configuring network settings 16
DNS settings 20
Configuring IP routes settings 22
Configuring IP services 25
Configuring QoS settings 27
Configuring SSL certificates 29
Network connectivity testing 32
Configuration 33
System settings 34
Displaying and resetting system time 45
Upgrading and backing up the TelePresence Server 46
Shutting down and restarting the TelePresence Server 49
Changing the password 50
Back up and restore the configuration via FTP 51
Conferences 52
Displaying the conference list 53
Displaying conference status 55
Adding and updating conferences 61
Call endpoints to join a conference 66
Send a message to participants 67
Endpoints and endpoint groups 68
Endpoints 69

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The list of endpoints 70
Display endpoint and group status 71
Add an endpoint 74
Add a legacy Cisco CTSendpoint 75
Add an endpoint group 76
Edit an endpoint's configuration 77
Configure advanced settings of endpoints and groups 82
View endpoint or endpoint group statistics 85
TelePresence Servers 87
Displaying the TelePresence Server list 88
Adding or updating controlled TelePresence Servers 89
Understanding the Conference controller 93
Understanding clustering 95
Comparing clustering with Conference controlling 97
Understanding screen licenses 99
Rooms 100
Displaying the rooms list 101
Displaying room status 102
Adding and configuring rooms 107
Starting a conference from a room 110
Room user instructions 113
Users 116
Displaying the user list 117
Adding and updating users 118
Logs 119
Working with the event logs 120
Event capture filter 121
Event display filter 122
Logging H.323 or SIPmessages 123
Logging using syslog 124

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Working with Call Detail Records 126
Feedback receivers 128
Reference 129
Content channel support 130
Understanding how participants display in layout views 132
Ports allocation 139
Endpoint types 140
Endpoint interoperability 142
Checking for updates and getting help 143
Contact details and license information 144

Introduction
Cisco TelePresence Server Product User Guide Page 5 of 151
Introduction
Welcome to the Cisco TelePresence Server product user guide.
This document accompanies version 2.2 of the TelePresence Server software. This software is used on
the following Cisco TelePresence hardware:
nCisco TelePresence Server 7010
nCisco TelePresence Server MSE8710 blade
The contents of this document are organized in a similar way to the product's user interface, and
replicate the contents of its online help system.
There is a chapter for each of the main interface pages and each chapter's title page contains a list of
topics in the chapter.

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System status
System status 7
Displaying cluster status for a master blade 10
Displaying cluster status for a slave blade 13
Displaying hardware health status 14

System status
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System status
The Status page displays an overview of the TelePresence Server's status. To access this information,
go to Status.
Refer to the table below for details of the information displayed.
Field Field Description Usage tips
Model The specific TelePresence Server model.
Serial number The unique serial number of the
TelePresence Server.
You will need to provide this information
when speaking to customer support.
Software
version
The installed software version.
Build The build version of installed software.
Uptime The time since the last restart of the
TelePresence Server.
Host name The host name assigned to the
TelePresence Server.
IP address The IP address assigned to the
TelePresence Server.
IPv6 address The IPv6 address of this TelePresence
Server.
System log The system log displays the most recent
shutdown and upgrade events, with the
most recent shown first.
The log will display "unknown" if there has
been an unexpected reboot or power failure.
If this occurs frequently, report the issues to
customer support.
H.323
gatekeeper
status
How many TelePresence Servers are
registered to an H.323 gatekeeper, and
whether the registrations have been made
to the primary or an alternate gatekeeper.
This field is only displayed on the
Conference controller TelePresence Server
and on the master blade in a TelePresence
Server cluster.
SIP registrar
status
How many TelePresence Servers are
registered to a SIP registrar.
This field is only displayed on the
Conference controller TelePresence Server
and on the master blade in a TelePresence
Server cluster.
Conference
control
Whether this TelePresence Server is the
Conference controller.
Can be:
nConference controller - this system will
manage all conferences
nConferences will be managed by an
external controller
For more information, see Understanding the
conference controller.
System status

System status
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Field Field Description Usage tips
Enhanced
font
Indicates whether the TelePresence Server
is using a TrueType font file to render text.
In use or Not in use, depending on whether
you have uploaded the font file. If it is Not in
use, the TelePresence Server falls back on
the default text rendering method.
Field Field description Usage tips
TelePresence
Server
activation
Whether or not the unit is enabled. The TelePresence Server will not operate
without activation. This feature and key are
installed before shipping.
Encryption Whether or not encryption is enabled. The encryption feature key allows encrypted
conferences and HTTPS web management
on this blade. Feature keys are installed in
the Configuration > Upgrade page. See
Upgrading and backing up the TelePresence
Server.
Third party
interop
This feature allows the TelePresence
Server to interoperate with third party multi-
screen endpoints.
It also activates the grouped endpoints and
rooms features.
Calls to general third party endpoints will
work without this key. It is required to support
multi-screen third party endpoints, such as
the Polycom RPX, endpoint groups, and the
rooms feature.
This field is only displayed if you have the
appropriate key installed. Feature keys are
installed in the Configuration > Upgrade
page. See Upgrading and backing up the
TelePresence Server.
Screen
licenses
The number of screen licenses in use
across all active conferences. The total
number of screen licenses may be less than
the total number that the TelePresence
Server can support.
You need to install a screen license key to
enable screen licenses. For more
information about licenses, see
Understanding screen licenses.
Screen licenses are shared between the
Conference controller TelePresence Server
and the TelePresence Servers it controls.
For a Conference controller TelePresence
Server, the value shown is the total number
of screen licenses for all controlled
TelePresence Servers.
Activated features
Field Field description Usage tips
Active
TelePresence
Servers
If this TelePresence Server is the
Conference controller then this field shows
the number of TelePresence Servers
(including this system) that are being
controlled by this TelePresence Server.
A TelePresence Server that is not the
Conference controller will show 0 here.
For more information, see Understanding the
Conference controller.
Conference status

System status
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Field Field description Usage tips
Active
conferences
The number of active conferences that this
TelePresence Server is controlling.
If this is the Conference controller, then this
is the number of active conferences across
all managed TelePresence Servers. A
TelePresence Server that is not the
Conference controller will show 0 here.
For more information, see Understanding the
Conference controller.
Active
endpoints
The number of endpoints (of all types) that
are in active conferences controlled by this
TelePresence Server.
If this is the Conference controller, then this
is the number of endpoints in active
conferences across all managed
TelePresence Servers. A TelePresence
Server that is not the Conference controller
will show 0 here.
For more information, see Understanding the
Conference controller.
Video ports The number of video ports in use. The
second number is the maximum on this
TelePresence Server.
If this is the Conference controller, the
numbers are those across all managed
TelePresence Servers controlled by this
TelePresence Server. A TelePresence
Server that is not the Conference controller
will show 0 here.
For more information, see Understanding the
Conference controller and Content channel
video support.
Audio ports The number of audio-only ports in use. The
second number is the maximum on this
TelePresence Server.
Content ports The number of content channel ports in use.
The second number is the maximum on this
TelePresence Server.
Field Field description Usage tips
The system log displays the most recent
shutdown and upgrade events, with the
most recent shown first.
The log will display "unknown" if there has
been an unexpected reboot or power failure.
If this occurs frequently, report the issues to
customer support.
System log
Field Field description Usage tips
Diagnostic
information
Diagnostic files are provided in .zip archive
format that contain a text document. To
download a diagnostic file, click Download
file.
Diagnostic information is provided to aid in
troubleshooting problems that may occur
with the TelePresence Server.
In the event of an issue with the
TelePresence Server, the support team may
ask you for these diagnostic files.
Network
capture file
To download a network capture, click
Download file.
The network capture file is only available on
the master blade in a TelePresence Server
cluster.
System logs To download the logs, click Download file. An archive containing several useful log files.
Diagnostic information

System status
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Displaying cluster status for a master blade
To display cluster status, go to Status > Cluster.
Cluster status is only available for blades that are configured on the Cisco TelePresence Supervisor
MSE8050 to be part of a cluster. For more information about clustering, refer to Understanding
clustering.
The table below describes the Status > Cluster page that displays for the master blade in a cluster. For
details about slave blades, see Displaying cluster status for a slave blade.
Note: The Conference controlling arrangement is not the same as the clustering arrangement of multiple
TelePresence Servers. For more information, see Comparing clustering with Conference controlling.
Field Field description Usage tips
Slot The number of the slot in the Cisco TelePresence
MSE8000 chassis that corresponds to this row in the
table.
To configure a blade as a master or a
slave in a cluster, log in to the
Supervisor.
IP The IP address of the blade in this slot, or Master
blade (if this is the master).
Cluster status